Xerox ошибка 026 721 - Не ошибается лишь тот, кто ничего не делает!

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– Compatible Printer model: Xerox WorkCentre 6015
– Xerox WorkCentre 6015 Error Codes with quick guides:

Code:
Description: System Restart An internal IP Board error occurred.
Causes: • IP Board, PL7.1.9
Troubleshooting Guides: 1 Check the connectors on the IP Board. Are the connections secure? Go to step 3. Securely reconnect the connectors, then go to step 2. 2 Does the error persist? Go to step 3. Complete. 3 Replace the IP Board. Does the error persist? Complete.

Code: 005-121
Description: ADF Jam
Causes: • IP Board, PL7.1.9 • ADF Assembly, PL8.1.1 • ADF Cover, PL8.1.3 • ADF Separator Pad, PL8.
Troubleshooting Guides: 1 Is the ADF closed against the document glass completely? Go to step 2. Close the ADF completely and go to step 2. 2 Does the error persist? Go to step 3. Complete. 3 Reseat P/J1, P/J6, and P/J16 on the IP Board. Does the error persist? Go to step 4. Complete. 4 Does the ADF feed the document? Go to step 5. Go to step 7. 5 Open the ADF Cover and check the document path. Is there foreign substance on the document path? Remove the foreign substance. Go to step 6. Go to step 7. 6 Does the error persist? Go to step 7. Complete. 7 Clean the ADF feed rollers. Do the feed rollers rotate smoothly? Go to step 8. Replace the ADF. 8 Replace the IP Board. Does the error persist? Replace the ADF Cover and ADF Separator Pad.

Code: 005-301
Description: ADF Cover Open
Causes: • IP Board, PL7.1.9 • ADF Assembly, PL8.1.1
Troubleshooting Guides: 1 Is the ADF Cover completely closed? Go to step 3. Close the ADF cover and go to step 2. 2 Does the error persist? Go to step 3. Complete. 3 Is the ADF Cover damaged? Replace the ADF Cover. Go to step 4. Go to step 5. 4 Does the error persist? Go to step 5. Complete. 5 Reseat P/J1, P/J6, and P/J16 on the IP Board. Does the error persist? Go to step 6. Complete. 6 Replace the ADF. Does the error persist? Replace the IP Board. Complete.

Code: 007-340
Description: Main Motor Failure Fuser Error
Causes: • Main Drive Assembly, PL6.1.2 • Harness Assembly Main MOT, PL 6.1.7 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Check these connections • MCU Board P/J16 • Main Drive Assembly P/J160 Are the connectors secure? Go to step 3. Secure the connectors and then go to step 2. 2 Does the error persist? Go to step 3. Complete. 3 Check the Main Drive Assembly for rotation. For the 6000B, see gDigital Output Test Proceduresh on page A-16, or for the 6015 MFPs, see gWorkCentre 6015 MFP Motor Test Proceduresh. Does the Main Drive Assembly function normally? Replace the MCU Board. Go to step 4. 4 Check the Main Drive Assembly for proper installation. Is the Main Drive Assembly installed correctly? Go to step 6. Reseat the Main Drive Assembly, and go to step 5. 5 Does the error persist? Go to step 6. Complete. 6 Checking the Harness Assembly Main MOT for continuity. Disconnect P/J16 from the MCU Board, and P/J160 from the Main Drive Assembly. Is each cable of P/J16 <=> P/J160 continuous? Go to step 7. Repair the harness. 7 Disconnect the P/J16 on the MCU Board. Are the voltages across ground to P/J6-2pin/P/J6-4 pin on the MCU Board approximately +24 VDC when the Interlock Switch is pushed? Replace the Main Drive Assembly. Replace the MCU Board.

Code: 009-360 … 009-363
Description: X CRU Life Over The indicated Toner Cartridge has reached end of life. • 009-360 to 009-363: Replace Toner Cartridge Now
Causes: • Harn assy dckr, PL4.1.2 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Reseat the appropriate Toner Cartridge. Does the error persist? Go to step 2. Complete. 2 Does the error persist when the power is turned off and on? Go to step 3. Complete. 3 Check P/J13 on the MCU Board. Is the connection secure? Go to step 5. Reconnect P/J13, then go to step 4. 4 Does the error persist? Go to step 5. Complete. 5 Disconnect P/J13 on the MCU Board, and inspect the harness. Is the harness damaged? Repair the harness, then go to step 6. Go to step 7. 6 Does the error persist? Go to step 7. Complete. 7 Replace the Toner Cartridge (C, M, Y, or K). Does the error persist? Replace the MCU Board, then go to step 4. Contact your designated field support for assistance.

Code: 010-397
Description: Fuser Error
Causes: • Fuser, PL5.1.1 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Reseat the Fuser and cycle system power. Does the error persist? Go to step 2. Complete. 2 Check these connections • MCU Board P/J26 and P/J18. • LVPS P/J201. Are the connectors secure? Go to step 3. Secure the connectors. 3 Check the Fuser harness. 1. Remove the Fuser. 2. Disconnect P/J26 and P/J18 from the MCU Board and P/J201 from the LVPS. Is the harness damaged? Repair the harness. Go to step 4. 4 Replace the Fuser. Does the error persist? Replace the MCU Board. Complete.

Code: 016-315, 016-317
Description: IP Memory Check Fail
Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2 • LED Driver Board, PL7.1.5
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to step 2. Complete. 2 Replace the LED Driver Board. Does the error persist? Go to step 3. Complete. 3 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.

Code: 016-323
Description: Fax Checksum Error
Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist when the power is turned on? Replace the MCU Board. Complete.

Code: 016-372
Description: DRAM Memory Allocation Error
Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist when the power is turned on? Replace the MCU Board. Complete.

Code: 016-500, 016-501, 016-502
Description: Firmware Errors. The firmware download to the printer failed. • 016-500: Erase Flash Error • 016-501: Write Flash Error • 016-502: Verify Flash Error
Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2 • LED Driver Board, PL7.1.5
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to step 2. Complete. 2 Replace the LED Driver Board. Does the error persist when the power is turned on? Go to step 3. Complete. 3 Replace the IP Board. Does the error persist when the power is turned on? Replace the MCU Board. Complete.

Code: 016-503 … 016-507
Description: E-mail Error An e-mail error is detected. • 016-503: SMTP Error • 016-504: POP Error • 016-506: SMTP Login Error • 016-507: SMTP Error
Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist when the power is turned on? Replace the MCU Board. Complete.

Code: 016-718
Description: Memory Overflow The print job size exceeded memory.
Causes: • IP Board, PL7.1.9/PL7.1.16 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Check the memory. Print the Configuration Page to determine the amount of memory installed. Is the print job too large? Divide the print job to fit installed memory. Go to step 2. 2 Reseat all connections on the IP Board. Does the error persist? Go to step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to step 4. Complete. 4 Replace the MCU Board. Complete.

Solve Xerox WorkCentre 6015 Error codes

Code: 016-719
Description: Decode Error
Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist when the power is turned on? Replace the MCU Board. Complete.

Code: 016-737 … 016-745
Description: Download Errors The system firmware file is corrupt or communications to the printer failed. • 016-737: Download ID Error • 016-741: Download Range Error • 016-742: Download Header Error • 016-743: Download Checksum Error • 016-744: Download Format Error • 016-745: Download Protect Error
Causes: • IP Board, PL7.1.9/7.1.16 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board, and then go to step 3. Complete. 3 Does the error persist? Contact your designated field support for assistance. Complete.

Code: 016-749
Description: PJL Request Error
Causes: • IP Board, PL7.1.9/7.1.16 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.

Code: 016-764, 016-766, 016-767
Description: E-mail Errors An e-mail error is detected. • 016-764: Connect Error • 016-766: SMTP Error • 016-767: E-mail Address Error
Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist when the power is turned on? Replace the MCU Board. Complete.

Code: 016-791, 016-795, 016-797
Description: USB Memory Removal Error USB memory is removed while memory reading job is being executed. • 016-791: USB Memory Removal Error • 016-795: File Format Error • 016-797: File Read Error
Causes: • IP Board, PL7.1.9/PL7.1.16 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Reseat all connections on the IP Board and MCU Board. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to step 3. Complete. 3 Replace the MCU Board. Complete.

Code: 016-799
Description: Invalid Job Invalid print job settings.
Causes: • IP Board, PL7.1.9/PL7.1.16 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Reseat all connections on the IP Board and MCU Board. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to step 3. Complete. 3 Replace the MCU Board. Complete.

Code: 016-920
Description: Wireless Error
Causes: • IP Board, PL7.1.9B • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Reseat all connections on the IP Board and MCU Board. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to step 3. Complete. 3 Replace the MCU Board. Complete.

Code: 016-930, 016-931
Description: USB Host Error. An unsupported USB memory device was attached to the USB port. • 016-930: USB Host Full • 016-931: USB Host Error
Causes:
Troubleshooting Guides: Unplug the unsupported device.

Code: 016-981
Description: Collate Full The print job is too large.
Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist when the power is turned on? Replace the MCU Board. Complete.

Code: 016-985, 017-970, 017-988
Description: Mail Size Limits Error, PCScan Time Out, Memory Full. • 016-985: Mail Size Limits Error • 017-970: PCScan Time Out • 017-988: Memory Full
Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist when the power is turned on? Replace the MCU Board. Complete.

Code: 017-980, 017-981
Description: Report File Open/Close Error • 017-980: Report File Open/Close Error • 017-981: Report File Error
Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist when the power is turned on? Replace the MCU Board. Complete.

Code: 017-990
Description: Scanner Calibration Failure Calibration of the Scanner failed.
Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2 • Scanner, PL8.1.1
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board, then go to step 3. Complete. 3 Does the error persist? Replace the Scanner. Complete.

Code: 018-338
Description: Wireless Error A wireless error is detected.
Causes: • IP Board, PL7.1.9B • Wireless Harness, PL1.1.31 • Wireless Board Bracket, PL1.1.30
Troubleshooting Guides: 1 Check the connections between the IP Board and the Wireless Board. Are P/J6601 and P/J6501 properly connected? Go to step 2. Reconnect the connections, then go to step 2. 2 Does the error persist? Go to step 3. Complete. 3 Disconnect P/J6601 on the IP Board, and P/J6501 on the Wireless Board. Is each cable of the Wireless Harness continuous? Go to step 4. Replace the Wireless Harness. 4 Replace the Wi-Fi Board. Does the error persist when the power is turned on? Replace the IP Board. Complete.

Code: 024-340
Description: A firmware error has occurred.
Causes: • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Replace the MCU Board. Does the error persist? Perform the Electrical Noise check. Complete.

Code: 024-360
Description: Download Error MCU firmware download failure.
Causes: • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Reseat all connections on the IP Board and MCU Board. Does the error persist? Go to step 2. Complete. 2 Replace the MCU Board. Does the error persist? Perform the Electrical Noise check. Contact your designated field support for assistance.

Code: 024-371
Description: MCU Comm Error Communication has failed between the MCU and IP Boards.
Causes: • IP Board, PL7.1.9/7.1.16 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Reseat the connectors on the IP and MCU Boards then cycle system power. Does the error persist? Go to step 2. Complete. 2 Check the Image Processor Harness continuity. Disconnect the IP Board P/J8 and the MCU Board P/J22. Is the harness damaged? Replace the harness. Go to step 3. 3 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.

Code: 024-958
Description: Paper Size Mismatch The size of paper in the Main Paper Tray, or Bypass Tray, does not match the specified print size.
Causes: • Registration Sensor, PL2.3.5 • Harness Assembly RKN SNS, PL2.2.25 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Check connectors P/J12 and P/J120 between the MCU Board and the Registration Sensor. Are the connections secure? Go to step 2. Securely reconnect the connectors, then go to step 2. 2 Does the error persist? Go to step 3. Complete. 3 Disconnect the MCU Board P/J12 and the Registration Sensor P/J120. Check the Harness Assembly RKN SNS for continuity. Is the harness damaged? Repair the harness. Go to step 4. 4 Disconnect the MCU Board P/J12. Is the voltage across ground and J12-1 +3.3 VDC? Replace the Registration Sensor. Replace the MCU Board.

Code: 024-963
Description: No Suitable Paper The Main Paper Tray, or Bypass Tray, has run out of paper, or the size (or type) of paper does not match the specified print size (or type).
Causes: • Registration Sensor, PL2.3.5 • Harness Assembly RKN SNS, PL2.2.25 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Check P/J12 on the MCU Board and P/J120 on the Registration Sensor. Are the connections secure? Go to step 2. Securely reconnect the connectors, then go to step 2. 2 Does the error persist? Go to step 3. Complete. 3 Disconnect the MCU Board P/J12 and the Registration Sensor P/J120. Check the Harness Assembly RKN SNS for continuity. Is the harness damaged? Repair the harness. Go to step 4. 4 Replace the IP Board. Does the error persist? Go to step 5. Complete. 5 Disconnect the MCU Board P/J12. Is the voltage across ground and J12-1 +3.3VDC? Replace the Registration Sensor. Replace the MCU Board.

Code: 026-720, 026-721
Description: USB Memory Full/USB Memory Write Error. A memory full error or USB memory write error occurred during a scan job. • 026-720: USB Memory Full • 026-721: USB Memory Write Error
Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Check the connectors on the IP Board. Are the connections secure? Go to step 3. Securely reconnect the connectors, then go to step 2. 2 Does the error persist? Go to step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to step 4. Complete. 4 Replace the MCU Board. Complete.

Code: 026-722, 026-723
Description: USB Memory Write Protect Error / File Path Limit Error A communication error occurred during a scan job. • 026-722: USB Memory Write Error • 026-723: File Path Limit Error
Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Check the connectors on the IP Board. Are the connections secure? Go to step 3. Securely reconnect the connectors, then go to step 2. 2 Does the error persist? Go to step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to step 4. Complete. 4 Replace the MCU Board. Complete.

Code: 026-750, 026-751, 026-752
Description: Scan Communication Fail A communication error occurred during a scan job.
Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Check the connectors on the IP Board. Are the connections secure? Go to step 3. Securely reconnect the connectors, then go to step 2. 2 Does the error persist? Go to step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to step 4. Complete. 4 Replace the MCU Board. Complete.

Code: 027-446
Description: IPv6 Duplicate Duplicate IPv6 addresses detected upon startup.
Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Reseat the connectors on the IP and MCU Boards then cycle system power. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist when the power is turned off and on? Replace the MCU Board. Complete.

Code: 027-452
Description: IPv4 Duplicate Duplicate IPv4 addresses detected upon startup.
Causes:
Troubleshooting Guides: 1 At the printer’s Control Panel, press the Menu key. Using the Up Arrow, Down Arrow, and OK keys, navigate to Admin Menu > Network Settings >TCP/IP > IPv4 > Get Address. Is Get Address set to Panel? The printer is trying to use an address that is being used by another device on the network. Change the printer’s address. Another device is trying to use the printer’s address. Find the other device and resolve the problem by changing the other device’s address.

Code: 031-521 … 031-558
Description: SMB Error • 031-521: SMB Login Error • 031-526: SMB Name Resolve Error • 031-530: SMB Path Error • 031-533: SMB File Make Error • 031-534: SMB Folder Make Error • 031-535: SMB Delete File Error • 031-536: SMB Delete Folder Error • 031-537: SMB Disk Full Error • 031-556: SMB Write Error • 031-557: SMB File Duplication Error • 031-558: SMB Connect Error
Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Reseat the connectors on the IP and MCU Boards then cycle system power. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.

Code: 031-529, 031-555
Description: SMB Connection Error A SMB connection error occurred. • 031-529: SMB Login Failed • 031-555: SMB Connect Error
Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Reseat the connectors on the IP and MCU Boards then cycle system power. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.

Code: 033-503, 033-513, 033-788
Description: Memory Error • 033-503: Out of Memory • 033-513: Memory Full • 033-788: Communication Error
Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Reseat the connectors on the IP and MCU Boards then cycle system power. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.

Code: 041-340
Description: NVRAM Error
Causes: • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Perform the Electrical Noise test. Does the error persist? Go to step 2. Complete. 2 Replace the MCU Board. Does the error persist when the power is turned on? Contact your designated field support for assistance. Complete.

Code: 042-325
Description: Motor Error The Main Drive Assembly has failed.
Causes: • Main Drive Assembly, PL6.1.2 • Main Motor Harness, PL6.1.7 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Check the connections between the MCU Board P/J16 and the Main Drive Assembly P/J160. Are the connections secure? Go to step 3. Reconnect the connectors, then go to step 2. 2 Does the error persist? Go to step 3. Complete. 3 Is the Main Drive Assembly installed correctly? Go to step 4. Reseat the Main Drive Assembly, then go to step 5. 4 Does the error persist when the power is turned off and on? Go to step 5. Complete. 5 Check the Main Drive harness continuity. Disconnect P/J16 from the MCU Board and P/J160 from the Main Drive Assembly to check continuity. Is the harness damaged? Repair the harness. Go to step 6. 6 Check the power to the Main Drive Assembly. Disconnect connector P/J16 on the MCU Board. Are the voltages across ground at P/J16-2 and P/J16-4 approximately +24 VDC when the Interlock Switch is closed? Replace the Main Drive Assembly. Replace the MCU Board.

Code: 042-358
Description: Fan Motor Failure Fan motor failure.
Causes: • LVPS, PL 7.2.1 • Fan, PL 7.1.2 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Check the connections between the FAN and LVPS. Is P/J205 on the LVPS securely connected? Go to step 2. Reconnect connector P/J205, then go to step 2. 2 Does the error persist? Go to step 3. Complete. 3 Disconnect P/J205 on the LVPS. Is the voltage across ground at P/J205-1 approximately +24 VDC when the Interlock Switch is pushed? Go to step 4. Replace the LVPS. 4 For the 6010N: Test the Fan (see “Using Phaser 6010N and WorkCentre 6015 MFP Service Diagnostics”). For the 6000: Test the Fan with the CE Diags Tool (see page A-16). Does the Fan function normally? Complete. Replace the MCU Board.

Code: 042-372
Description: Deve Mode Change Failure
Causes: • Feed Solenoid, PL6.1.10 • Switching Sensor • Harness Assembly RKN SNS PL2.2.25/26 • Developer Drive Assembly, PL6.1.6 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Check the P/J10 connector on the MCU Board. Is P/J10 connected correctly? Go to step 2. Reseat the connector. Go to step 2. 2 Does the error persist when the power is turned on? Go to step 3. Complete. 3 Test the Feed Solenoid. Enter diagnostic mode and select Engine Diag > Motor Test > K Mode Solenoid (see “Using Phaser 6010N and WorkCentre 6015 MFP Service Diagnostics”). You can also use the CE Diag Tool to perform this test. Does the Feed Solenoid function normally? Go to step 4. Replace the Feed Solenoid. 4 Check the connections between the MCU Board P/J12 and the Feed Sensor P/J122. Are the connections secure? Go to step 5. Reseat the connector. Go to step 5. 5 Does the error persist when the power is turned on? Go to step 6. Complete. 6 Disconnect the MCU Board P/J21 and the Registration Sensor P/J120. Check the Harness Assembly RKN SNS for continuity. Is the harness damaged? Repair the harness. Go to step 7. 7 Disconnect P/J12 on the MCU Board. Is the voltage across ground to P/J12-7 approximately +3.3 VDC? Replace the Developer Drive Assembly. Replace the MCU Board.

Code: 061-370
Description: LPH Failure
Causes: • IP Board, PL7.1.9 • LED Driver Board, PL7.1.5
Troubleshooting Guides: 1 Check the connectors at the LED Driver Board P/J2, 3, 4, and 5 and xerographics assembly P/J6, 7, 8, and 9. Are the connectors securely connected? Go to step 2. Reconnect the connectors. 2 Does the error persist when the power is turned on? Go to step 3. Complete. 3 Print the test pattern ASIC. Put the printer in diagnostic mode and select Test Print > Test Pattern ASIC. You can also print the test pattern from the CE Diag Tool. See “Digital Output Test Procedures” on page A-16. Is the image printed correctly? Replace the IP Board. Replace the LED Driver Board.

Code: 062-321
Description: Carriage Motor Error
Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Reseat the connectors on the IP and MCU Boards then cycle system power. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.

Code: 062-322
Description: Scanner Motor Error
Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2 • Scanner, PL8.1.1
Troubleshooting Guides: 1 Reseat the connectors on the IP and MCU Boards then cycle system power. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board, then go to step 3. Complete. 3 Does the error persist? Replace the Scanner. Complete.

Code: 062-360
Description: System Restart An internal IP Board error occurred.
Causes: • IP Board, PL7.1.9
Troubleshooting Guides: 1 Check the connectors on the IP Board. Are the connections secure? Go to step 3. Securely reconnect the connectors, then go to step 2. 2 Does the error persist? Go to step 3. Complete. 3 Replace the IP Board. Does the error persist? Complete.

Code: 062-790
Description: Copy Limit Unable to continue due to copy limitation.
Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Reseat the connectors on the IP and MCU Boards then cycle system power. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.

Code: 075-100
Description: Misfeed Jam Paper jam was detected at the Main Paper Tray/Bypass Tray section of the printer.
Causes: • Feed Roller, PL22.4 • Feed Solenoid, PL6.1.10 • Registration Sensor, PL2.3.5 • Main Drive Assembly, PL6.1.2 • Registration Clutch, PL2.3.7 • Harness Assembly RKN SNS, PL2.2.25 • Harness Assembly Dispense MOT, PL6.1.7 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Are the Feed Roller and Separator Pad installed correctly? Does the Feed Roller rotate smoothly without causing fouling? Go to step 2. Replace the relevant part. 2 Check the connections between the MCU Board P/J12 and Registration Sensor P/J20. Are the connections secure? Go to step 3. Go to step 4. 3 Does the error persist? Go to step 4. Complete. 4 Enter diagnostic mode and run the Regi Sensor test (see page 4-11). You can also use CE Diag Tool to perform this test (see page A-9). Lift the Main Paper Tray Chute (PL3.3.3), does the number on the display change each time the Main Paper Tray Chute is lifted? Go to step 6. Go to step 5. 5 Disconnect the MCU Board P/J21 and the Registration Sensor P/J120. Check the Harness Assembly RKN SNS for continuity. Is the harness damaged? Go to step 6. Repair the harness. 6 Disconnect the MCU Board P/J12. Is the voltage across ground and P/J12-1 +3.3VDC? Replace the Registration Sensor. Replace the MCU Board. 7 Check the connections at MCU Board P/J16 and at the Main Drive Assembly P/J60. Are the connections secure? Go to step 9. Reconnect the connectors and then go to step 8. 8 Does the error persist? Go to step 9. Complete. 9 Enter diagnostic mode and run Main Motor on Full (see page 4-11). You can also use the CE Diag Tool to run this test (see page A-16). Does the Main Drive Assembly function correctly? Go to step 14. Go to step 10. 10 Is the Main Drive Assembly installed correctly? Go to step 12. Reseat the Main Drive Assembly, then go to step 11. 11 Does the error persist? Go to step 12. Complete. 12 Disconnect P/J16 from the MCU Board and P/J160 from the Main Drive Assembly. Check the continuity of the cable. Is the cable damaged? Repair the cable. Go to step 13. 13 Disconnect the MCU Board P/J16 and check that the voltages across ground at P/J16-2 and P/J16-4 are +24 VDC. Are the voltages correct? Replace the Main Drive Assembly. Replace the MCU Board. 14 Check the connector of P/J19 on the MCU Board. Is the connection secure? Go to step 16. Reconnect the connector, then go to step 15. 15 Does the error still occur when printing? Go to step 16. Complete. 16 Enter diagnostic mode and run the Feed SOLENOID test. You can also use the CE Diag Tool to run this test (see page A-16). Does the Feed Solenoid function correctly? Go to step 17. Replace the Feed Solenoid. 17 Check the connection at MCU Board P/J25. Is the connection secure? Go to step 19. Reconnect the connector and then go to step 18. 18 Does the error still occur when printing? Go to step 19. Complete. 19 Enter diagnostic mode and select Engine Diag > Motor Test > Regi Clutch. You can also use the CE Diag Tool to run this test (see page A-16). Does the Registration Clutch function correctly? Replace the MCU Board. Replace the Registration Clutch.

Code: 075-921
Description: Waiting for Continue Key to be Pressed After Reloading Paper The printer is in manual duplex mode waiting for user interaction.
Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Reseat the connectors on the IP and MCU Boards then cycle system power. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.

Code: 077-100
Description: Paper Remain at Regi Paper stuck in the registration section (or Main Paper Tray or Bypass Tray section) of the Printer was detected.
Causes: • Registration Sensor, PL2.3.5 • Harness Assembly RKN SNS, PL2.2.25/26 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Check connectors P/J12 and P/J120 between the MCU Board and the Registration Sensor. Are the connectors secure? Go to step 3. Reconnect the connectors, then go to step 2. 2 Does the error persist? Go to step 3. Complete. 3 Disconnect the MCU Board P/J21 and the Registration Sensor P/J120. Check the Harness Assembly RKN SNS for continuity. Is the harness damaged? Go to step 4. Repair the harness. 4 Disconnect the MCU Board P/J12. Is the voltage across ground and P/J12-1 +3.3VDC? Replace the Registration Sensor. Replace the MCU Board.

Code: 077-104
Description: Reg Off Jam The paper does not pass through the Registration Sensor within the specified time.
Causes: • Registration Sensor, PL2.3.5 • Registration Clutch, PL2.3.7 • Harness Assembly RKN SNS, PL2.2.25/26 • Main Drive Assembly, PL6.1.2 • Harness Assembly Dispense MOT, PL6.1.7 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Check the installation and operation of the Registration Roller and the Registration Pinch Roller Assembly. Are the Registration Roller and the Registration Pinch Roller Assembly installed properly? Go to step 2. Replace the relevant part, then go to step 2. 2 Check connectors P/J12 and P/J120 between the MCU Board and the Registration Sensor. Are the connectors secure? Go to step 3. Reconnect the connectors, then go to step 3. 3 Does the error still occur when printing? Go to step 4. Complete. 4 Enter diagnostic mode and run the Regi Sensor test (see page 4-11). You can also use the CE Diag Tool to run this test (see page A-9). Lift the Main Paper Tray Chute (PL3.3.3), does the number on the display increase by 1 each time the Main Paper Tray Chute is lifted? Replace the MCU Board. Go to step 5. 5 Disconnect the MCU Board P/J21 and the Registration Sensor P/J120. Check the Harness Assembly RKN SNS for continuity. Is the harness damaged? Go to step 6. Repair the harness. 6 Check that the voltage across ground on the MCU Board P/J12-1 is +3.3 VDC. Is the voltage correct? Replace the Registration Sensor. Replace the MCU Board. 7 Check connectors P/J16 and P/J160 between the MCU Board and the Main Drive Assembly. Are the connectors secure? Go to step 9. Reconnect the connectors, then go to step 8. 8 Does the error persist when printing? Go to step 9. Complete. 9 Enter diagnostic mode and run the Main Motor test (see page 4-11). You can also use the CE Diag Tool to run this test. (see page A-16). Does the Main Drive Assembly function normally? Go to step 14. Go to step 10. 10 Check the Main Drive Assembly for proper installation. Is the Main Drive Assembly installed correctly? Go to step 12. Reseat the Main Drive Assembly, then go to step 11. 11 Does the error still occur when printing? Go to step 12. Complete. 12 Disconnect P/J16 from the MCU Board and P/J160 from the Main Drive Assembly. Check the continuity of the cable. Is the cable damaged? Repair the cable. Go to step 13. 13 Check the MCU Board P/J25 for proper connection. Is P/J25 securely connected? Go to step 15. Reconnect the connector, then go to step 14. 14 Does the error persist? Go to step 15. Complete. 15 Disconnect P/J16 on the MCU Board. Are the voltages across ground at P/J16-2 and P/J16-4 approximately +24 VDC when the Interlock Switch is pushed? Replace the Main Drive Assembly, then go to step 16. Replace the MCU Board, then go to step 16. 16 Does the error persist when printing? Go to step 17. Complete. 17 Enter diagnostic mode and run the Regi Clutch test. You can also use the CE Diag Tool to run this test (see page A-16). Does the Registration Clutch function correctly? Replace the MCU Board. Replace the Registration Clutch.

Code: 077-106
Description: Exit On Jam The paper does not reach the Exit Sensor within the specified time.
Causes: • Registration Sensor, PL2.3.5 • Registration Clutch, PL2.3.7 • Harness Assembly RKN SNS, PL2.2.25/26 • Main Drive Assembly, PL6.1.2 • Harness Assembly Main MOT, PL6.1.7 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Check the installation and operation of the Registration Roller and the Registration Pinch Roller Assembly. Are the Registration Roller and the Registration Pinch Roller Assembly installed properly? Go to step 2. Reinstall/replac e the relevant part, then go to step 2. 2 Check connectors P/J12 and P/J120 between the MCU Board and the Registration Sensor. Are the connectors secure? Go to step 4. Reconnect the connectors, then go to step 3. 3 Does the error still occur when printing? Go to step 4. Complete. 4 Enter diagnostic mode and run the Regi Sensor test (see page 4-11). You can also use the CE Diag Tool to run this test (see page A-9). Lift the Main Paper Tray Chute (PL3.3.3), does the number on the display increase by 1 each time the Main Paper Tray Chute is lifted? Replace the MCU Board. Go to step 5. 5 Disconnect the MCU Board P/J12 and the Registration Sensor P/J120. Check the Harness Assembly RKN SNS for continuity. Is the harness damaged? Go to step 6. Repair the harness. 6 Check that the voltage across ground on the MCU Board P/J12-1 is +3.3 VDC. Is the voltage correct? Replace the Registration Sensor. Go to step 7. Replace the MCU Board. Go to step 7. 7 Does the error persist when printing? Go to step 8. Complete. 8 Check connectors P/J16 and P/J160 between the MCU Board and the Main Drive Assembly. Are the connectors secure? Go to step 9. Reconnect the connectors, then go to step 9. 9 Does the error persist when printing? Go to step 10. Complete. 10 Enter diagnostic mode and run the Main Motor test (see page 4-11). You can also use the CE Diag Tool to run this test (see page A-16). Does the Main Drive Assembly function normally? Go to step 15. Go to step 11. 11 Check the Main Drive Assembly for proper installation. Is the Main Drive Assembly installed correctly? Go to step 12. Reseat the Main Drive Assembly, then go to step 12. 12 Does the error still occur when printing? Go to step 13. Complete. 13 Disconnect P/J16 from the MCU Board and P/J160 from the Main Drive Assembly. Check the continuity of the cable. Is the cable damaged? Repair the cable. Go to step 14. 14 Check the MCU Board P/J25 for proper connection. Is P/J25 securely connected? Go to step 15. Reconnect the connector, then go to step 15. 15 Does the error persist when printing? Go to step 16. Complete. 16 Check the power to the Main Drive Assembly. Disconnect P/J16 on the MCU Board. Are the voltages across ground at P/J16-2 and P/J16-4 approximately +24 VDC when the Interlock Switch is engaged? Replace the Main Drive Assembly, and then go to step 17. Replace the MCU Board, and then go to step 17. 17 Does the error persist when printing? Go to step 18. Complete. 18 Enter diagnostic mode and run the Regi Clutch test. You can also use the CE Diag Tool to run this test (see page A-16). Does the Registration Clutch function correctly? Replace the MCU Board. Replace the Registration Clutch.

Code: 077-108, 077-109
Description: Exit Off Jam/Exit Off Early Jam The paper passed through the Exit Sensor earlier than the specified time, or did not pass through the Exit Sensor within the specified time.
Causes: • Fuser, PL5.1.1 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Check P/J18 on the MCU Board. Is P/J18 connected securely. Go to step 3. Reconnect P/J18, then go to step 2. 2 Does the error persist? Go to step 3. Complete. 3 Replace the Fuser. Warning: Allow the fuser to cool before replacement. Does the error persist? Replace the MCU Board. Complete.

Code: 077-304
Description: Rear Cover Open A Rear Cover Open error was detected.
Causes: • Rear Door, PL1.1.6 • Interlock Switch, PL1.1.12 • LVPS, PL7.2.1 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Visually inspect the Rear Door for damage. Is the Rear Door damaged? Replace the Rear Door (for Phaser 6000/6010, or page 8-24 for WorkCentre 6015 MFP). Go step 2. 2 Enter diagnostic mode and run the Cover Open Sensor test (see page 4-11). Does the number on the display increase by 1 each time the door is opened?. Go to step 4. Go to step 3. 3 Replace the Interlock Switch? Does the error persist? Go to step 4. Complete. 4 Replace the LVPS. Does the error still occur when printing? Replace the MCU Board. Complete.

Code: 077-900
Description: Exit Jam Paper remaining at the Exit section of the Printer was detected.
Causes: • Fuser, PL5.1.1 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Check connector P/J18 on the MCU Board. Is the connection secure? Go to step 3. Secure the connector, then go to step 2. 2 Does the error persist? Go to step 3. Complete. 3 Enter diagnostic mode and run the Exit Sensor test (see page 4-23). You can also use the CE Diag Tool to run this test (see page A-8). Does the number on the display change each time the actuator of the Exit Sensor is operated? Go to step 4. Replace the Fuser and go to step 4. 4 Does the error persist? Replace the MCU Board. Complete.

Code: 077-901
Description: Registration Jam Paper remaining at the registration section of the printer was detected.
Causes: • Registration Sensor, PL2.3.5 • Harness Assembly RKN SNS, PL2.2.25 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Check connectors P/J12 on the MCU Board and P/J120 on the Registration Sensor. Are the connections secure? Go to step 3. Secure the connectors, then go to step 2. 2 Does the error persist? Go to step 3. Complete. 3 Enter diagnostic mode and run the Regi Sensor test (see page 4-24). You can also use the CE Diag Tool to run this test (see page A-16). Lift the Main Paper Tray Chute (PL3.3.3). Does the Regi Sensor test pass? Replace the MCU Board then go to step 4. Go to step 5. 4 Does the error persist? Go to step 5. Complete. 5 Disconnect the MCU Board P/J12. Is the voltage across ground and J12-1 +3.3VDC? Replace the Registration Sensor. Replace the MCU Board.

Code: 091-402
Description: XERO Near Life The xerographics assembly is approaching end of life.
Causes: • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Turn the printer off and then on. Does the error persist? Replace the MCU Board. Complete. 2 Does the error persist? Contact your designated field support for assistance. Complete.

Code: 092-310, 092-910
Description: Check Unit ADC Sensor This message indicates that the ADC Sensor needs cleaning. • 092-310: ADC Sensor Dustiness Pre Warning • 092-910: ADC Sensor Dustiness
Causes: • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Disconnect P/J14 on the MCU Board. Is the voltage across ground at P/J14-1 and P/J14-9 on the MCU Board +5 VDC? Go to step 2. Replace the MCU Board, then go to step 2. 2 Does the error persist? Contact your designated field support for assistance. Complete.

Code: 092-651
Description: ADC Sensor Error An ADC Sensor error is detected.
Causes: • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Clean the ADC sensor. Does the error persist when the power is turned on? Go to step 2. Complete. 2 Disconnect the harness at MCU Board P/J14 and at xerographics assembly P/J140, and check the harness for continuity. Is the harness continuous? Go to step 3. Repair the harness. 3 Replace the MCU Board. Does the error persist when the power is turned on? Contact your designated field support for assistance. Complete.

Code: 092-661
Description: ENV Sensor Error An error occurred while reading the Humidity Sensor.
Causes: • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Replace the MCU Board. Does the error persist when the power is turned off and on? Contact your designated field support for assistance. Complete.

Code: 093-423 … 093-426
Description: X CRU Near Life A Low Toner Cartridge (C, M, Y, or K) state was detected. • 093-423: Y CRU Near Life • 093-424: M CRU Near Life • 093-425: C CRU Near Life • 093-426: X CRU Near Life
Causes: • Harn assy dckr, PL4.1.2 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Reseat the Toner Cartridge. Does the error persist? Go to step 2. Complete. 2 Check P/J13 on the MCU Board. Is the connector secure? Go to step 4. Reconnect P/J13, then go to step 3. 3 Does the error persist? Go to step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 093-919 … 093-922
Description: X Toner Low Density. The printer detects low density of toner in the indicated Toner Cartridge. • 093-919: X Toner Low Density • 093-920: X Toner Low Density • 093-921: X Toner Low Density • 093-922: X Toner Low Density
Causes: • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Clean the ADC sensor. Does the error persist? Go to step 2. Complete. 2 Check that MCU Board P/J14 is securely connected? Is the connection secure? Go to step 3. Reconnect P/J14, then go to step 3. 3 Does the error persist? Replace the MCU Board. Contact your designated field support for assistance.

Code: 093-926, 093-960, 093-961, 093-962
Description: CRUM ID Error, X CRU Detached An unsupported Toner Cartridge (C, M, Y, or K) is detected, or a No Toner Cartridge Installed state was detected. • 093-926: CRUM ID Error • 093-960: CRUM ID Error • 093-961: CRUM ID Error • 093-962: CRUM ID Error
Causes: • MCU Board, PL7.2.2 • Harness Assembly DCKR, PL4.1.2
Troubleshooting Guides: 1 Check that the Toner Cartridges installed in the printer are Xerox cartridges. Are the Toner Cartridges installed in the printer Xerox Toner Cartridges? Go to step 2. Complete. 2 Disconnect P/J13 on the MCU Board and unlace the harness. Inspect the harness for damage. Is the harness damaged? Repair the harness, then go to step 3. Go to step 3. 3 Does the error persist? Replace the MCU Board, then go to step 4. Complete. 4 Disconnect P/J13 on the PWBA MCU. Is the voltage across ground to P/J13-3 on the MCU Board approximately +3.3 VDC? Repair the Harness Assembly DCKR. Go to step 5. 5 Replace the Toner Cartridge (C, M, Y, or K). Does the error persist? Replace the MCU Board. Complete.

Code: 093-930 … 093-933
Description: X CRU Life Over The indicated Toner Cartridge has reached end of life. • 093-930 to 093-933: X CRU Life Over
Causes: • Harn assy dckr, PL4.1.2 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Reseat the appropriate Toner Cartridge. Does the error persist? Go to step 2. Complete. 2 Does the error persist when the power is turned off and on? Go to step 3. Complete. 3 Check P/J13 on the MCU Board. Is the connection secure? Go to step 5. Reconnect P/J13, then go to step 4. 4 Does the error persist? Go to step 5. Complete. 5 Disconnect P/J13 on the MCU Board, and inspect the harness. Is the harness damaged? Repair the harness, then go to step 6. Go to step 7. 6 Does the error persist? Go to step 7. Complete. 7 Replace the Toner Cartridge (C, M, Y, or K). Does the error persist? Replace the MCU Board, then go to step 4. Contact your designated field support for assistance.

Code: 093-950, 093-951, 093-952, 093-925
Description: X Toner Comm Fail Toner CRUM (CMYK) communication error is detected. • 093-950 • 093-951 • 093-952 • 093-925
Causes: • Harn assy dckr, PL4.1.2 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Reseat the Toner Cartridge. Does the error persist? Go to step 2. Complete. 2 Check the connection at MCU Board P/J13. Is the connection secure? Go to step 3. Reconnect P/J13, then go to step 3. 3 Does the error persist? Go to step 4. Complete. 4 Disconnect P/J13 on the MCU Board and unlace the harness. Inspect the harness for damage. Is the harness damaged? Repair the harness, then go to step 5. Go to step 6. 5 Does the error persist? Go to step 6. Complete. 6 Replace the Toner Cartridge (C, M, Y, or K). Does the error persist? Replace the MCU Board, then go to step 7. Complete. 7 Does the error persist? Contact your designated field support for assistance. Complete.

Code: 093-970 … 093-973
Description: CRUM ID Error, X CRU Detached An unsupported Toner Cartridge (C, M, Y, or K) is detected, or a No Toner Cartridge Installed state was detected. • 093-970: X CRU Detached • 093-971: X CRU Detached • 093-972: X CRU Detached • 093-973: X CRU Detached
Causes: • MCU Board, PL7.2.2 • Harness Assembly DCKR, PL4.1.2
Troubleshooting Guides: 1 Check that the Toner Cartridges installed in the printer are Xerox cartridges. Are the Toner Cartridges installed in the printer Xerox Toner Cartridges? Go to step 2. Complete. 2 Disconnect P/J13 on the MCU Board and unlace the harness. Inspect the harness for damage. Is the harness damaged? Repair the harness, then go to step 3. Go to step 3. 3 Does the error persist? Replace the MCU Board, then go to step 4. Complete. 4 Disconnect P/J13 on the PWBA MCU. Is the voltage across ground to P/J13-3 on the MCU Board approximately +3.3 VDC? Repair the Harness Assembly DCKR. Go to step 5. 5 Replace the Toner Cartridge (C, M, Y, or K). Does the error persist? Replace the MCU Board. Complete.

Code: 093-974
Description: Insert Print Cartridge An unsupported Toner Cartridge (C, M, Y, or K) is detected, or a No Toner Cartridge Installed state was detected.
Causes: • MCU Board, PL7.2.2 • Harn assy dckr, PL4.1.2
Troubleshooting Guides: 1 Open the Toner Door and check that the Toner Cartridges have been fully installed. Does the error persist? Go to step 2. Complete. 2 Reseat the Toner Cartridges. Does the error persist? Go to step 3. Complete. 3 Disconnect P/J13 on the MCU Board and unlace the harness. Inspect the harness for damage. Is the harness damaged? Repair the harness, then go to step 4. Go to step 4. 4 Does the error persist? Replace the MCU Board. Contact your designated field support for assistance.

Code: 116-210, 116-395
Description: System USB Port Error System USB port error is detected.
Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Reseat the connectors on the IP and MCU Boards then turn the printer back on. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.

Code: 116-314, 116-350, 16-351, 116-352
Description: ESS Error Fatal on board network error. • 116-314: MAC Address Error • 116-350: Network Error • 116-351: Network Error • 116-352: Network Error
Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Reseat the connectors on the IP and MCU Boards then cycle system power. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.

Code: 116-315, 116-317, 116-324, 116-326, 116-343
Description: Firmware Errors. The firmware download to the printer failed. • 116-315: RAM Error • 116-317: Controller Error • 116-324: Controller Error • 116-326: NVRAM Error • 116-343: ASIC Error
Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2 • LED Driver Board, PL7.1.5
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to step 2. Complete. 2 Replace the LED Driver Board. Does the error persist when the power is turned on? Go to step 3. Complete. 3 Replace the IP Board. Does the error persist when the power is turned on? Replace the MCU Board. Complete.

Code: 116-325
Description: Checksum Error Checksum error for Fax parameter is detected. • 116-325: Controller Error
Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist when the power is turned on? Replace the MCU Board. Complete.

Code: 116-335
Description: NVRAM Checksum Error Checksum is not right when NVRAM initialized.
Causes: • IP Board, PL7.1.9/7.1.16 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board, and then go to step 3. Complete. 3 Does the error persist? Contact your designated field support for assistance. Complete.

Code: 116-355
Description: On Board Network Fatal Error Fatal on board network error.
Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Reseat the connectors on the IP and MCU Boards then cycle system power. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.

Code: 117-331 … 117-366
Description: System Restart An internal IP Board error occurred.
Causes: • IP Board, PL7.1.9
Troubleshooting Guides: 1 Check the connectors on the IP Board. Are the connections secure? Go to step 3. Securely reconnect the connectors, then go to step 2. 2 Does the error persist? Go to step 3. Complete. 3 Replace the IP Board. Does the error persist? Complete.

Code: 124-333
Description: ASIC Failure ASIC Failure.
Causes: • LED Driver Board, PL7.1.5 • LED/MCU Cable, PL7.1.6 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Check connectors P/J23 and P/J1 on the MCU Board and LED Driver Board. Are the connections secure? Go to step 3. Reconnect the connectors P/J23 and P/J1, and then go to step 2. 2 Does the error persist? Go to step 3. Complete. 3 Disconnect the MCU Board P/J23 and the LED Driver Board P/J1, and check the LED/MCU Cable continuity. Is the cable damaged? Replace the LED/MCU Cable. Go to step 4. 4 Replace the LED Driver Board. Does the error persist? Replace the MCU Board. Complete.

Code: 134-211
Description: Fax Board Modem Error A Fax Board error is detected.
Causes: • IP Board, PL7.1.9 • Fax Board, PL7.1.22 • Fax Harness. PL7.1.22 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Disconnect the Fax Harness at P/J2 on the IP Board and the corresponding P/J on the Fax Board. Check the Fax Harness for continuity. Is the cable continuos? Go to step 3. Replace the Fax Harness, then go to step 2. 2 Does the error persist? Go to step 3. Complete. 3 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.

Code: 191-310
Description: XERO Life Over The xerographics assembly is at end of life.
Causes:
Troubleshooting Guides: • Cycle printer power. • If the problem persists, the printer is at the end of life and should be replaced.

Code: 193-700
Description: Custom Toner Mode The printer is in custom toner mode.
Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
Troubleshooting Guides: 1 Loosen the screws on the IP Board, then retighten the screws to reseat the board. Check that all the connectors on the IP Board are secure. Does the problem persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.

– Get more error code list with quick guide to fix printer product, click here

– About get help with reseting Epson inkpad or others, click here

– Get more information about Epson XP 15000 troubleshooting, click here

Xerox printer reset software introduction:

Notes before resetting Xerox printer:

– Identify accurate version, serial and crum of Xerox printer.
– How to get Xerox printer model info: Click Here
– Before you continue with the reprogramming of the firmware, please make sure that the device is installed on your computer.
– It is very important that under no circumstances should you remove the chip from the cartridge while reprogramming the firmware. After you have succesfully reprogrammed the printer, remove the chip from the cartridge and store it somewhere safely (the chip – a key). In all cartridges which you are going to use in the printer, the chip has to be either removed or sealed. If you have accidently inserted a new cartridge without removing the chip, the device will be blocked. In order to unblock it, you can use the stored chip as a key which help you to unblock the printer.
– And make sure that any other devices (except mouse and keyboard), which are connected to your computer via USB or LPT ports are disconnected. It’s preferable that the computer is connected to the “UPS” (uninterruptible power source) device, because if during the reprogramming process the electricity source has any interruptions, then the reprogramming will be carried out with an error, which makes the device unable to work.
– This firmware will be installed directly to your printer. Before opening firmare link make sure that printer is turned on and connected to your computer and printer drivers are installed correctly.
Be aware that with the reprogramming of the firmware the manufacturer’s warranty goes lost!!

How To Run Firmware Fix Xerox printer

1. Connect the printer to the computer and turn it on.
2. Wait until the printer is ready for work.
3. Drag and drop *.hd to usbprns2.exe file.

4. The reprogramming process starts automatically.
5. Wait until the printer reprograms (10-20 minute) and restarts.
6. After that the reprogramming process is finished, restart the printer.
– Fix Xerox B205 Toner Empty Error, click here

Contact us to get support with Xerox WorkCentre 6015 Error case

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Источник

Сообщения об ошибках и коды ошибок.

В принтере возникло застревание бумаги.
Выдвиньте наружу лоток 2 для поиска зоны застревания, и вытащите
застрявшую бумагу. Затем откройте и закройте переднюю крышку. Откройте
переднюю крышку, даже если под крышкой нет застрявшей бумаги. Ошибка на
дисплее не сбросится, пока вы не откроете и не закроете переднюю крышку.

Откройте л.2 и 3
Устраните застр.

В принтере возникло застревание бумаги.
Выдвиньте наружу лоток 2 и лоток 3 для поиска зоны застревания, и вытащите
застрявшую бумагу. Затем откройте и закройте переднюю крышку. Откройте
переднюю крышку, даже если под крышкой нет застрявшей бумаги. Ошибка на
дисплее не сбросится, пока вы не откроете и не закроете переднюю крышку.

Откройте лоток 4,3
& 2. Устраните застр.

В принтере возникло застревание бумаги.
Выдвиньте наружу лоток 2, лоток 3 и лоток 4 для поиска зоны застревания, и
вытащите застрявшую бумагу. Затем откройте и закройте переднюю крышку.
Откройте переднюю крышку, даже если под крышкой нет застрявшей бумаги.
Ошибка на дисплее не сбросится, пока вы не откроете и не закроете переднюю
крышку.

Нажмите SET
и отмените зад.

Задание нельзя распечатать, так как объем памяти недостаточный.
Отмените задание печати нажатием кнопки

панели управления.
Уменьшите число файлов для печати и попробуйте распечатать еще раз. Если
опять появится это сообщение, то мы советуем установить дополнительную
память.

Нажмите SET
и отмените зад.

При обработке задания возникла ошибка.
Отмените задание печати нажатием кнопки

панели управления.
Проверьте, нет ли проблемы с данными для печати.

Задание запросило лоток бумаги, но открыт один из лотков выше его.
Закройте открытый лоток

Открыт лоток N.
Задвиньте лоток в принтер до упора.

Один из лотков открыт в процессе печати.
Задвиньте лоток в принтер до упора.

Готов к печати
Набор обслуж.

Готов к печати
Скоро замена

Вскоре необходимо заменить ремонтный комплект (регулярно заменяемые
детали). У вас должен быть новый комплект обслуживания (ремонтный).

Готов к печати
Картридж с тон.

Готов к печати
Скоро замена

Вскоре необходимо заменить принт-картридж. У вас должен быть новый
картридж.

Это отказ принтера.
Выключите питание, подождите погасания дисплея, и затем снова включите
питание принтера. Если опять отображается этот код ошибки, запишите
его (***-***) и обращайтесь в ваш сервисный центр или к вашему дилеру.

Признак/Причина/Устранение

Устранение неисправностей ЗаменаКартридж с тон. В принт.

6 Устранение неисправностей

Замена
Картридж с тон.

В принт-картридже закончился тонер.
Замените принт-картридж.

Загр. лоток N
xx xx xxxx

Формат загруженной в лоток N бумаги не соответствует формату, указанному
для задания.
Загрузите указанную в сообщении бумагу (xx xx xxxx) в лоток N.

Произошла системная ошибка.
Выключите питание, подождите погасания дисплея, и затем снова
включите питание принтера. Если опять отображается этот код ошибки,
запишите его (***-***) и обращайтесь в ваш сервисный центр или к вашему
дилеру.

Нажмите SET
и отмените зад.

Бал запрошен Автовыбор лотка при настройке [Приоритет бумаги] в [Выкл].
Отмените задание печати нажатием кнопки

панели управления.
Настройте порядок приоритета для лотков или вручную выберите лоток с
панели управления.

Неверный формат
Бумагу в обходн.

Формат загруженной в лоток 1 (обходной) бумаги не соответствует формату
бумаги, настроенному в драйвере принтера или с панели управления.
Загрузите бумагу с форматом, указанным в драйвере принетра или с панели
управления.

Неверный формат
Бумагу в лоток N

Формат бумаги, загруженной в лоток N, не соответствует формату,
настроенному на шкале формата бумаги лотка.
Выдвиньте наружу лоток N, проверьте формат бумагу и настройку шкалы лотка
и вставьте лоток в принтер.

Признак/Причина/Устранение

Коды ошибок

6.6 Сообщения об ошибках и коды ошибок

В следующей таблице перечислены коды ошибок, которые могут быть устранены
пользователем. Если отображается код ошибки, то проверьте, нет ли его в
следующей таблице.
Следующие коды ошибок перечислены в возрастающем порядке.

Причина/Устранение

Блок термического закрепления тонера (фьюзер) может быть установлен неправильно или
неисправен.
Выключите принтер и откройте переднюю крышку, потянув на себя рычаги освобождения
передней крышки («А»).. Проверьте, что рычаги с обеих сторон блока закрепление тонера
надежно зафиксированы, и затем включите питание принтера.

Если снова показан этот же код ошибки, то обращайтесь в ваш сервисный центр или к
вашему дилеру.

Податчик листов (опцонный) неправильно установлен в принтере. Выключите питание
принтера, проверьте, что податчик листов правильно установлен в принтере, и затем снова
включите питание.

Руководство по установке податчика на 550 листов

Устранение неисправностей.

6 Устранение неисправностей

Блок двусторонней печати (опцонный) неправильно вставлен в принтер. Выключите
питание принтера, проверьте, что соединитель кабеля блока двусторонней печати
правильно подключен к принтеру, и затем снова включите питание.

Руководство по установке блока двусторонней печати’

Причина/Устранение

7 проблемы, относящиеся к сети, Проблемы служб centreware internet services

6.7 Проблемы, относящиеся к сети

Проблемы, относящиеся к сети

Информация по устранению связанных с сетью проблем печати приведена на
компакт-диске с документацией.
Ниже перечислены проблемы, которые могут возникнуть при использовании
CentreWare Internet Services, печати по электронной почте и StatusMessenger. Если
показано сообщение об ошибке или код ошибки, для её устранения перейдите к
разделу «6.6 Сообщения об ошибках и коды ошибок» (стр. 129).

Проблемы служб CentreWare Internet Services

Причина/Устранение

Текст введен в поле ввода без
превышения отведенных для
ввода числа байтов (при этом
каждый специальный символ
считается за 2 байта), но весь
текст не сохранился.

Принтер использует код Unicode UTF-8 для сохранения символов, введенных в
CentreWare Internet Services. Обычно в UTF-8 требуется от 2 до 4 байтов для
сохранения одного специального символа (не буквенноцифрового).
Введенный вами текст мог превысить максимальное число байтов, отведенное
для поля ввода, и поэтому не был сохранен.

Нет доступа к CentreWare
Internet Services.

Нормально ли работает принтер?
Проверьте, включен ли принтер.

Запущена ли служба Internet Services?
Распечатайте список [Настр. принтера] чтобы проверить, включены ли службы
Internet Services.

Правильно ли введен адрес URL?
Проверьте URL. Если вы все равно не можете получить доступа к службе, то
введите IP-адрес принтера вместо URL.

Правильно ли настроен номер порта HTTP?
Еще раз проверьте номер порта HTTP. Если вы изменили номер порта, нужно
ввести «:» (двоеточие) и затем номер порта после адреса при доступе к
CentreWare Internet Services.
Пример) https://printer1.example. com:80/

Если включена связь с сервером по SSL/TLS, то правильно ли вы ввели адрес в
адресное поле?
Если разрешена связь с сервером по протоколу SSL/TLS, то введите «https»
перед адресом вместо «http». Кроме того, если вы изменили номер порта
SSL/TLS, то введите «:» (двоеточие) перед номером порта.

Использует ли ваш обозреватель Интернет прокси-сервер?
CentreWare Internet Services могут быть недоступны в зависимости от
используемого прокси-сервера.
Попытайтесь вызвать службы без прокси-сервера.

См.
• Оперативная справочная система вашего обозревателя Интернет

В обозреватели Интернет
выводится сообщение
«Подождите. » и оно не
исчезает.

Немного подождите, как указано.
Если ничего не меняется, то обновите экран обозревателя. Если это не
помогает, то проверьте, нормально ли работает принтер.

Не отображается самая
последняя информация.

Устранение неисправностей Кнопка.

6 Устранение неисправностей

Кнопка [Обновить] не работает.
Содержимое правой рамки не
меняется, даже если в левой
рамке выбрана другая тема.
Служба работает медленно.

Поддерживаются ли ваша операционная система и обозреватель Интернет
службой CentreWare Internet Services?
Список поддерживаемых службой операционных систем и веб-браузеров
приведен в разделе «1.5 Конфигурирование принтера с помощью служб
CentreWare Internet Services» (стр. 13).

Если ваш обозреватель использует прокси-сервер, то окно может обновляться
неправильно или замедлить работу.
Попытайтесь вызвать службы CentreWare Internet Services без прокси-сервера.

Старая информация может кэшироваться вашим обозревателем Интернет.
Сотрите всю информацию в кэше обозревателя.

Отображаемая на экране
информация искажена.

Измените размер окна или настройку размера шрифта в обозревателе
Интернет.

Нажатие [Применить] не
показывает новых настроек.

Правильно ли вы ввели значения?
Если величины недопустимы, то будет показано сообщение об ошибке.
Проверьте, что все значения введены правильно.

Забыт ИД или пароль
системного администратора и
нельзя изменить настройки.

Если вы не можете вспомнить ИД и пароль, Инициализируйте настройки в
пункте [Иниц/удал данные] > [Иниц/сетев. порт] на панели управления. Однако
эта операция сбросит в значения по умолчанию все относящиеся к сети
настройки. Перед инициализацией настроек рекомендуется записать текущие
настройки, распечатав для этого список [Настр. принтера].

Служба не принимает ИД или
пароля пользователя.

Если у вас возникнет ошибка входа четыре раза подряд после включения
питания или после последнего успешного входа, то ваш доступ к службе будет
заблокирован. В зависимости от используемого обозревателя Интернет окно
входа может не закрываться, пока вы не отмените попытку входа.
В таком случае перезагрузите принтер и попробуйте войти в него еще раз.

Язык дисплея отличается от
нужного вам.

Измените настройку языка дисплея в вашем обозревателе Интернет.

См.
• Оперативная справочная система вашего обозревателя Интернет

Если вы одновременно ведете доступ к принтеру из нескольких обозревателей
Интернет и StatusMessenger с разными языками, то полученная от принтера
строчка символов может отличаться от настройки языка в вашем обозревателе.
В этом случае обновите экран обозревателя Интернет.

Такая проблема может также возникнуть, если ваш обозреватель использует
прокси-сервер.
Попытайтесь вызвать службы без прокси-сервера.

См.
• Оперативная справочная система вашего обозревателя Интернет

Подключение к CentreWare
Internet Services было
отменено, или выведено
сообщение «Страница не
содержит данных».

Это может случиться, если вы слишком часто обновляете окно обозревателя
Интернет. Старайтесь не обновлять окно обозревателя слишком часто.
Также, не оставляйте вкладки [Состояние] или [Задания] открытыми в
нескольких обозревателях.

Кнопки отображаются как
ссылки URL.

Некоторые кнопки службы используют JavaScript. Такие кнопки не
отображаются, если JavaScript не работает или выключен. В таком случае
кнопки отображаются как ссылки URL.
Мы рекомендуем включить JavaScript в вашем обозревателе Интернет.

Источники:

https://manualza. ru/xerox/phaser-5335/bbja151

Если Ваш копировальный аппарат Xerox выдал на индикации некий код, то узнать причину возникновения ошибки Вы можете в этом разделе.

Но код ошибки — это лишь следствие сбоя в работе аппарата

Xerox 1012, 1012(RE)

Код ошибки	Описание
E1	Jam between paper feed and fuser
E3	Jam in fuser
E5	Clam shell open
E6	Paper feed section cover is open
J1	Toner cartridge near empty
J3	Drum cartridge not seated properly
J7	Waste toner full (replace drum cartridge)
L6	Key counter out
L8	Exposure area overheat
U1	No clock pulse (drive problem)
U2	Scan problem
U3	Lens/mirror problem (RE model only)
U4	Heat problem
U8	Exposure lamp control circuit problem
E1	Jam between paper feed and fuser
E3	Jam in fuser
E5	Clam shell open
E6	Paper feed section cover is open
J1	Toner cartridge near empty
J3	Drum cartridge not seated properly
J7	Waste toner full (replace drum cartridge)
L6	Key counter out
L8	Exposure area overheat
U1	No clock pulse (drive problem)
U2	Scan problem
U3	Lens/mirror problem (RE model only)
U4	Heat problem
U8	Exposure lamp control circuit problem

Xerox 1020

Код ошибки	Описание
LL	Probable bad heater lamp

Xerox 1025

Код ошибки	Описание
A1	DF jam
C1	PF jam cass. 1
C2	PF jam cass. 2
C3	PF jam cass. 3
C9	Bypass jam
E1-1	Paper jam before exit switch
E1-2	Paper jam
E1-5	Paper jam
E1-6	Paper jam
E3-3	Paper jam at exit switch
E3-4	Paper jam at exit switch
E5	Front door open
F1	Collator jam
F5	Collator interlock
F8	No power to collator
F9	Collator bin home switch
J7	250 copies since toner waste was full
L5	Original cass. not present after clearing interrupt
L6	Key counter
L8	Platen glass too hot
U1	Main motor clock pulse
U2	Scan problem
U3-1	Lens problem
U4-1	Open thermistor
U4-2	Low temperature
U4-4	Temperature
U4-5	Main PWB
U6-1	Main PWB
U6-2	Main PWB
U6-3	Main board battery
U6-4	Initialization
U8	Exposure lamp

Xerox 1035

Код ошибки	Описание
A9	Scanner location
C1	Paper feed — upper cassette
C2	Paper feed — lower cassette
C9	Bypass jam
E5	Clam shell is open
L6	Key counter
U1	Off/On
U2	Optics
U4	Low fuser temperature

Xerox 1038

Код ошибки	Описание
A1	DF jam
C1	PF jam cass. 1
C2	PF jam cass. 2
C3	PF jam cass. 3
C9	Bypass jam
E1-1	Paper jam before exit switch
E1-2	Paper jam
E1-5	Paper jam
E1-6	Paper jam
E3-3	Paper jam at exit switch
E3-4	Paper jam at exit switch
E5	Front door open
F1	Collator jam
F5	Collator interlock
F8	No power to collator
F9	Collator bin home switch
J7	250 copies since toner waste was full
L5	Original cass. not present after clearing interrupt
L6	Key counter
L8	Platen glass too hot
U1	Main motor clock pulse
U2	Scan problem
U3-1	Lens problem
U4-1	Open thermistor
U4-2	Low temperature
U4-4	Temperature
U4-5	Main PWB
U6-1	Main PWB
U6-2	Main PWB
U6-3	Main board battery
U6-4	Initialization
U8	Exposure lamp

Xerox 2830

Код ошибки	Описание
A9	Scanner location
C1	Paper feed — upper cassette
C2	Paper feed — lower cassette
C9	Bypass jam
E5	Clam shell is open
E5	Clam shell open
L6	Key counter
U1	Off/On
U2	Optics
U4	Low fuser temperature

Xerox 5011, 5012, 5014

Код ошибки	Описание
C8	Bypass jam/no paper
C9	Bypass jam
E1	Jam
E3	Fuser jam
E5	Clamshell open
E6	PF section cover open
J1	Toner cartridge amost empty
J3	Copy cart (drum unit) missing/not seated right
J7	Copy cartridge has run 18,000 copies
J8	Copy cartridge. Improperly seated or possible only one of two fuses in the cartridge blew
L6	Key counter
L8	Exposure glass too hot
U1	Drive problem
U2	Scan problem
U3	Lens or mirror drive problem
U4	Fuser problem. Heat lamp, thermoswitch, SSR, thermistor
U6	Battery on main board
U8	Exposure lamp or exposure lamp circuit

Xerox 5016, 5017, 5316, 5317

Code	Description
A1-1	Document feeder feed jam
A1-2	Document feeder belt jam
A2-1	Document feeder exit jam
A2-2	Duplex jam
A3	DAD interlock
A5	Duplex and DAD right side interlock
A6	Copier jams after
A9	Document feed belt drive motor
C1-3	Top cassette misfeed
C2-3	Middle cassette misfeed
C3-3	Bottom cassette misfeed
C9-3	Bypass misfeed
E1-11 to E1-14	Paper jam in machine. Did not reach exit switch soon enough
E1-6	Paper path jam
E3-31 to E3-34	Exit switch jam
E3-6	Fuser jam
E5	Front door interlock
E6	Right side interlock or TTM interlock
F1	Sorter jam
F5	Sorter interlock
F8	Sorter board to copier main board communication problem
F9	Sorter bins

Xerox 5018, 5028

Code	Description
A1	Document is ADF
A1-8	Main board received reset signal
A2	ADF jams
A6, A7	ADF jams
A9	ADF jams
C1 — C4	Feed jam
C5-1 to C5-4	Jams in various areas
C5-2	Jams in various areas
C5-3	Jams in various areas
C5-4	Duplex jam
E0	Machine has reset
E1	Jam
E1-E0	Registration jam
E1-E5	Clamshell interlock
E1-E6	Right side interlock
E1-E7	Two tray interlock
E1-E8	Sorter interlock
E1-E9	Copy cartridge interlock
E2	Reset signal happened
E3	Jam
E4	Exit jam
E4-10	Exit jam
E4-5	Clamshell interlock
E4-6	Right side interlock
E4-7	Two tray interlock. Duplex interlock
E4-8	Sorter interlock
E4-9	Copy cartridge interlock
E5	Clamshell interlock
E6	Right side interlock
E7	Duplex interlock
E9	Copy cartridge interlock
F3-1	Sorter bin home switch
F3-2	Sorter cam switch
F3-3	Sorter cam switch
J1-1	Add toner
J1-2	Temporary low toner signal
J2-0	Replace copy cartridge
L2	2000 copies left on copy cartridge
L3	ADF to machine communication problem
L4 (flashing)	1000 copies left on fuser web
rr	Bad EPROM on main board
U0	Main board
U2	Scan problem
U2-1	Scan home
U3-00	Cam drive problem
U3-01	Cam movement slow
U3-04	Main board to duplex communication
U3-09	Cam problem
U3-12	Jogger problem
U3-19	Cam problem
U3-21	Cam problem
U3-23	Cam problem
U3-29	Cam problem
U3-32	Cam problem
U3-34	Cam problem
U3-39	Cam problem
U3-43	Cam problem
U3-45	Cam problem
U3-49	Cam problem
U3-54	Cam problem
U3-56	Cam problem
U3-59	Cam problem
U4-1	Fuser problem. Long warm up
U4-2	Low fuser temperature after warm up
U4-3	High fuser temperature
U4-4	Open fuser thermistor
U4-6	Replace fuser web
U4-7	Thermistor signal problem
U7-1	Copy cartridge belt drive problem
U9-3	Exposure lamp problem
U9-4	Toner motor
U9-5	Problem in warm up

Xerox 5312, 5313, 5314

Код ошибки	Описание
C1	Upper paper feed problem. Did not reach feed sensor
C2	Lower paper feed problem. Did not reach feed sensor
E1	Exit jam. Paper did not reach exit sensor
E3	Exit jam. Paper still on exit sensor
J1	Add toner
J3	Copy cartridge (drum unit) not installed
J7	Copy cartridge (drum unit) must be replaced
J8	Copy cartridge (drum unit) problem
L6	Problem with an accessory. Installed but not initialized
U1	Drive problem. Main motor, gear etc.
U2	Scan problem
U3	Main board dip switches wrong. Lens drive problem
U4	Fuser problem. Heat lamp, thermal switch, overheat, thermistor.
U6	EPROM error
U8	Auto exposure sensor. No exposure lamp or weak lamp

Xerox 5318, 5320, 5322

Code	Description
A1-11	Original ready switch
A1-12	Feed sensor
A1-1 to A1-32	All indicate a paper path problem, etc. in the ADF
A1-21	Original ready switch and document registration sensor or both the document feed sensor and document registration sensor
A1-22	ADF registration sensor
A1-23	Original did not reach ADF registration sensor quickly enough
A1-24	ADF sensor stuck down too long
A1-25	ADF sensor actuated at the wrong time during single sheet feed
A1-26	ADF sensor not actuated quickly enough in sheet feed mode
A1-31	In reverse, ADF sensor is not actuated soon enough
A1-32	In reverse, ADF sensor is actuated too long
A2	ADF exit problems
A2-1	Original ready sensor and ADF exit switch are actuated or ADF feed in sensor and ADF exit switch are both actuated
A2-2	ADF exit switch
A2-3	ADF exit switch is not actuated on time
A3	Irregular size documents
A3-1	Wrong size original sensed in 1:1 mode
A3-2	Wrong size original sensed in the 2:1 mode
A5	ADF interlock
A5	ADF interlock
A6	ADF single sheet document reset.
A6-1	Reset original
A6-2	Reset sheet feeder
A7	Document cover interlock
A8	ADF exit interlock
C1	Tray 1 jam
C1-2	Paper feed problem in tray 1
C1-3	Paper does not reach registration
C2	Tray 2 jam
C3	Tray 3 jam
C3-1	Paper feed problem from tray 3
C3-2	Paper feed problem from tray 3
C3-3	Paper feed problem from tray 1
C6-1	Duplex paper feed problem
C6-2	Duplex and/or tray 1 paper feed problem
C6-3	Paper feed problem from tray 1
C7-1	Paper feed problem from HCF
C7-2	Paper feed problem from HCF on tray 1
C7-3	Paper feed problem from tray 1
C8	Paper stays in tray or duplex or HCF
C8-1	Paper on tray 1 feed sensor
C8-2	Paper on tray 2 feed sensor
C8-3	Paper on tray 3 feed sensor
C8-4	Paper on HCF feed sensor
C8-5	Paper in duplex section
C9	Bypass feed problem
C9-3	Paper from bypass did not reach registration sensor quickly enough
E1-10 to E1-25	Internal jam
E1-6	Paper on registration sensor
E2	Reset signal happened. Might read E-2 something else.
E3-30 to E4-14	Exit jam
E3-30 to E3-35	Exit switch actuated too long
E3-6	Exit jam
E3-6	Paper on exit switch
E4-10 to E4-14	Inverter sensor not actuated.
E4-10 to E4-45	Paper did not reach inverter switch soon enough
E4-15	Inverter sensor
E4-40 to E4-45	Duplex entry sensor
E4-6	Paper on inverter switch
E4-6	Inverter sensor
E5	Front door interlock
E6-1	Tray 1 interlock
E6-2	2 tray or duplex interlock
E6-3	HCF interlock
E7-2	Duplex inverter interlock
E7-3	Duplex interlock
E8-10 to E8-15	Paper on duplex feed sensor is not actuated soon enough
E8-6	Paper in duplex
E8-6 to E8-15	Duplex entry sensor
F1-1	Paper did not reach sorter
F1-2	Paper stayed on sorter feed sensor
F1-6	Sorter exit sensor
F3	Paper size not available for sort/stack
F5	Sorter interlock
H2-1	Communication problem between main board and duplex board
H2-2	Side guard sensor problem
H3-1	Communication problem between main board and HCF
H3-2	Upper limit sensor problem on HCF
H6-1	ADF size sensor
H6-2	ADF nudgeer sensor
H6-3	Belt drive motor does not have 24 volts. Black toner is empty, but 100 copies have been run without changing toner
J1	Black toner is empty, but 100 copies have been run without changing toner
J3	Replace copy cartridge
J3	No copy cartridge (drum unit)
J7	Copy cartrige must be replaced
J8-1	Wrong copy cartridge installed
J8-2	Copy cartridge EEPROM must be changed
L6	Auditron or other counter problem
L6	Key counter not installed
L8	Platen glass temperature is too high
L9	Communication problem between interimage erase/edge lamps and main board
U1-1	Main motor drive problem
U2-1	Scan home problem
U2-1 to U2-4	Scan home sensor
U2-2	Scan home problem or optics problem
U2-3, U2-4	Scan home problem
U3-1	Lens sensor problem
U4-1	Fuser thermistor open
U4-2	Fuser did not warm up properly
U4-3	Fuser temperature too high
U4-4	Fuser problem. Staying on too long
U4-6	High fuser temperature
U5-1	Sorter bin home switch not activated
U5-2	Sorter bin home switch stayed actuated
U5-3	Sorter bin home switch
U5-4	Sorter bin home switch
U6-1	ROM problem
U6-2	RAM problem
U6-3	Low battery
U6-4	Incorrect value in NVM. Reinitialize main board with code 20-96
U8-1	Exposure lamp problem
U8-2	Communication problem main board and exposure board
U8-3	Exposure lamp or exposure lamp board problem
U8-4 to U8-6	Problem with exposure lamp, lamp sensor, lamp board

Xerox 5328

Code	Description
A1	Document in ADF
A1-8	Main board received reset signal
A2	ADF jams
A6	ADF registration jam
A7	ADF interlock
A9	Tray 1 jam
C1	Tray 2 jam
C2	Tray 3 jam
C3	Bypass feed jams
C4	Machine has reset
E1	Jam
E1-5	Clamshell interlock
E1-6	Right side interlock
E1-7	Two tray interlock, or duplex interlock
E1-8	Sorter interlock
E1-9	Copy cartridge interlock
E1 or E1-0	Registration jam
E2	Reset signal happened
E3	Jam in transfer area
E4	Exit jam
E4-0	Exit jam
E4-5	Clamshell interlock
E4-6	Right side interlock
E4-7	Two tray interlock
E4-8	Sorter interlock
E4-9	Copy cartridge interlock
E5	Clamshell interlock
E6	Right side interlock
E9	Copy cartridge interlock
F3-1	Sorter bin home switch
F3-2	Sorter cam switch
F3-3	Sorter cam switch
F5	Sorter interlock
J1-1	Add toner
J1-2	Temporary low toner signal
J2-1, J2-2	Replace copy cartridge
J5, J6	ADF to machine communications problem
L2	2000 copies left on cartridge
L3	ADF to machine communications problem
L4	(flashing) 1000 copier left on fuser web
L6	Auditron or other counter problem
LL	Main board. Try simulation 1.1 to initialize
rc	Wrong operation panel installed
rr	Bad EPROM on main board. Try 1.1
U0	Main board
U2	Scan problem
U2-1	Scan home
U2-2	Scan home or scan encoder
U2-4	Scan home or scan dual page sensor
U2-7	Scan home
U4-1	Fuser problem. Long warm up
U4-2	Low fuser temperature after warm up
U4-3	High fuser temperature
U4-4	Open fuser thermistor
U4-6	Replace fuser web.
U4-7	Thermistor signal problem
U7-1	Copy cartridge belt drive problem
U9-3	Exposure lamp problem
U9-4	Toner motor
U9-5	Problem in warm-up

Xerox 5330

Code	Description
A1-1 to A1-32	All indicate a paper path problem, etc. in the ADF.
A2	ADF exit problems
A3	Irregular size documents
A5	ADF interlock
A6	ADF single sheet document reset.
A7	Platen interlock
A8	ADF exit interlock
C1	Tray 1 jam
C2	Tray 2 jam
C3	Tray 3 jam
C6-1, C6-2	Jams related to duplex
C6-3	Registration sensor, re tray 1
C7-1, C7-2	HCF feed problems
C7-3	Tray 1 feed problem
C8	Paper stays in tray or duplex or HCF
C9	Bypass feed problem
E1-10 to E1-25	Internal jam
E1-6	Paper on registration sensor
E2	Reset signal happened. Might read E-2 something else.
E3-30 to E4-14	Exit jam
E3-6	Exit jam
E4-10 to E4-14	Inverter sensor not actuated.
E4-15	Inverter sensor
E4-40 to E4-45	Duplex entry sensor
E4-6	Inverter sensor
E5	Front door interlock
E6-1	Tray 1 interlock
E6-2	2 tray or duplex interlock
E6-3	HCF interlock
E7-2, E7-3	Duplex interlock
E8-6 to E8-15	Duplex entry sensor
F1-1	Sorter entry sensor
F1-6	Sorter exit sensor
F3	Paper size not available for sort/stack
F5	Sorter interlock
J1	Add toner
J3	Replace copy cartridge
J7	Replace copy cartridge
J8-1	Wrong copy cartridge installed
J8-2	Copy cartridge EEPROM
L6	Auditron or other counter problem
L8	Platen glass temperature is too high
L9	Communication problem between interimage erase/edge lamps and main board
U1-1	Main motor drive problem
U2-1 to U2-4	Scan home sensor
U3-1	Lens sensor
U4-1	Open fuser thermistor
U4-2	Fuser did not warm up properly
U4-3	Fuser temperature too high
U4-4	Fuser problem. Staying on too long
U4-6	High fuser temperature
U5-1	Sorter bin home switch not activated
U5-2	Sorter bin home switch stayed actuated
U5-3	Sorter bin home switch
U5-4	Sorter bin home switch
U6-1	ROM problem
U6-2	RAM problem
U6-3	Low battery
U6-4	Incorrect value in NVM. Reinitialize main board with code 20-96
U8-1 to U8-6	Problem with exposure lamp, lamp sensor, lamp board

Xerox 5340, 5343

Code	Description
00-009; 030 to 033	A door was opened while paper was being fed
00-047	Paper in duplex
00-1	Auditron
00-2	Diagnostic error
00-3	Faults error
00-4	Ric error
00-5	Job manager system error
00-6	LLM interface
00-7	Standby error
00-8	Communications error
00-9	Xerographic error
01-300	Front interlock
01-310	Right upper interlock
01-315	Left upper interlock
01-320	Left lower interlock
01-325	Fuser interlock
02-910	Key counter missing
02-920	Wrong combination of accessories
03-321, 322, 326, 327	LLM to ISIL communications problems
03-328	IOT communications problem with duplex or tray 4
03-330	IOT communications problems with HCF
03-335, 03-336	LLM communications problems with edit
03-340	NVM memory
03-341, 03-347	Communications problems between IOT and sorter
03-350, 03-354	Communications problem with LLM and user interface
03-363, 03-364	Communications problem between LLM & optics
03-370, 03-373	Communications problem between LLM & DADF
03-380, 384
03-416, 03-422	RAM memory problem
03-424, 426	NVM memory problem
03-430, 432	Billing problem
03-439	GRAIB communications problem
03-440	RIC communications problem
03-441	RIC NVM problem
03-442	Modem
03-443, 03-458	RIC problems
03-460	Serial communications processor problem
04-300	Main motor or drive problem
05-100, 05-108	DADF registration sensor
05-110	DADF exit sensor
05-115, 120	DADF jams
05-305	DADF document drive
05-310, 312	DADF document sensor
05-316	DADF registration sensor jam
05-325	DADF exit sensor
05-335, 341, 345	DADF interlock switches
06-300, 06-310	Scan problems
06-315	Scan drive
06-320A, 320B, 320C, 325	Scan problem
06-330	Lens drive
06-340	Exposure control problem
06-342	LLM CPU problem
06-344, 06-350	Exposure cvontrol problem
06-352	IOT CPU problem
07-300, 315, 330, 345	Tray faults
07-360, 07-370	HCF problems
07-375, 380A, 380B	Duplex problems
08-100, 08-110	Feed problems. Lead edge of copy paper is late getting to feed sensor of tray 1
08-115, 08-162	Feed problem. Lead edge of copy paper is late getting to registration sensor
08-165	Paper jam at registration sensor
08-310, 08-370	Paper at a sensor when power is turned on
08-330	DADF nudger sensor
08-380	Registration side to side problem with home position
08-390	Nip
09-300	Copy cartridge finished (drum unit)
09-310	Add black toner Add color toner
09-320	Add color toner
09-330	Wrong copy cartridge (wrong drum unit)
09-340	Drum cartridge not installed properly
09-350	Waste toner full
100	A fault has occurred
10-100	Exit jam
10-105	Exit jam
10-110	Vertical sensor jam
10-120, 122, 125	Duplex jam
10-150, 155	Too much or not enough paper in duplex tray
10-300	Fuser thermistor
10-302	Low fuser temperature
10-304	Bad fuser temp
10-308	High fuser temperature or open thermistor
10-310	High fuser temperature
10-312	Fuser not up to temperature after energy save
10-314	Fuser problem
10-320	Fuser web finished
10-330, 335, 340	Exit switch, vertical sensor switch actuated when power is turned on
11-100, 11-116	Sorter jam
11-150, 11-176	Sorter auto stapler jam
11-310, 314, 316	Sorter interlock
11-325A, B, C, D, E, F, G	Sorter index
11-352, 354, 356	Sorter auto stapler interlocks
11-365A, B, C, D, E	Sorter auto stapler bin
11-370, 371, 372A, 373A, 373B, 374	Sorter auto stapler staple failure, staple home problem or tamper home problem
11-385A, 385B, 390A,B,C,D,E, 396A	Sorter auto stapler staple failure, staple home problem or tamper home problem
301	Fuser web must be replaced
302	Copy cartridge (drum unit) must be replaced
501	Tray 1 must be rebuilt
502	Tray 2 must be rebuilt
503	Tray 3 must be rebuilt
504	Tray 4 must be rebuilt
505	HCF must be rebuilt
506	Bypass must be rebuilt
507	Duplex unit must be rebuilt
508	Replace black developer
509	Replace red developer
510	Replace green developer
512	Replace brown developer
513	Copy cartridge (drum unit) will need replacing soon
514	Fuser web will need replacing soon
515	DADF belt should be replaced
516	DADF feed rollers should be replaced
517	Replace exposure lamp
518	Replace suction filter
519	Replace ozone filter
520	Replace optics filter
521	Replace particle filter
522	Replace upper fuser roller
523	Replace fuser pawls
524	Replace pressure roller
525	Replace pressure roller pawls
900-905	Key operator calls

Xerox 5345

Код ошибки	Описание
01-01	Frequency monitoring and zero cross problem
01-02	Interlock
01-03	AC power problem
01-04	Finisher interlock
01-05	24v problem
03-01	Optics to main board communication problem
03-02	Software reset problem
03-03	Could be punched holes in the lead edge of the original
03-04	Software problem
03-06	Low battery
03-07	NVM not initialized or is missing or defective
03-17	Communication problem between main board and finisher board
03-18	Initializes one NVM counter to agree to others
03-19	All three NVM counter to agree with others
03-20	Main board/interface board problems
03-21	Problem with RIC NVM
03-22	RIC modem problem
03-23	RIC real time clock failure.
03-25	RIC NVM problem or not initialized
03-27	NVM problem
03-28	Watchdog software problem
03-29	Microprocessor crystal not at correct frequency
03-30	No software response from finisher after 20 seconds have elapsed
06-01	Lens did not reach 1.1 position
06-02	1/2 rate scanner problem
06-03	Scan home problem
06-04	Scan home problem
06-05	Scan home problem
06-06	Scan encoder
06-07	Scan encoder
06-08	Scan drive boost
06-09	Scan encoder
06-11	Scan encoder pulse phases
06-12	Insufficient scan damping
07-01	Duplex tray not home during duplexing
07-02	Tray 2 not home when selected
07-13	Tray 2 height sensor problem
07-15	Tray 2 empty
07-16	Tray 1 door open
07-18	Tray 1 stack sensor
07-22	Tray 1 empty
07-26	Tray 1 bypass switch actuated too long
07-27	Tray 1 bypass switch deactuated too early
07-30	Paper in duplex
07-31	Paper in duplex
07-32	Duplex tray empty, when paper should be there
08-10	Paper did not reach tray 2 input tray sensor
08-11	Paper did not reach duplex input sensor
08-12	Paper did not reach tray 1
08-14	Paper did not leave tray 2 input sensor quickly enough
08-18	Trail edge did not reach tray 2 input sensor quickly enough
08-19	Trail edge did not reach tray 1 input sensor quickly enough
08-20	Paper in duplex
08-21	Paper in tray 2 input
08-22	Paper in tray 2 or duplex at wrong time
08-23	Paper at tray 1 input at wrong time
08-24	Paper in tray 1 at wrong time
08-28	Upper and lower nips problem
09-08	Low toner condition
09-12	Drum signals are out of range
09-13	Unstable drum patch readings
09-15	Patch is too dark
09-16	Patch is too light
09-17	Open toner container access cover
09-18	Low toner level
09-21	Low toner sensor disconnected
09-22	Low toner condition, even after machine has been theoretically, adding toner
10-02	Low fuser temperature
10-03	High fuser temperature
10-06	Paper did not reach out put switch
10-07	Paper stayed on output switch
10-10	Paper did not reach decurler sensor
10-11	Paper did not reach decurler sensor
10-12	Paper on decurler sensor
10-13	Paper did not reach duplex entry sensor in time
10-14	Paper did not reach duplex entry sensor in time
10-15	Paper on entry sensor at wrong time
10-17	Fuser temperature is too high and fuser relay has deactuated
12-01	Paper at finisher input sensor
12-02	Paper did not reach finisher
12-03	Paper reached finisher too soon
12-05	Paper at stapler
12-06	Paper at stapler
12-07	Paper did not reach stapler
12-08	Paper did not reach stapler
12-10	Complied motor not working properly
12-15	Eject motor problem and/or eject encoder
12-20	Stacker motor problem
12-21	Stacker interlock
12-22	Stacker bottom sensor
12-23	Stacker bottom sensor
12-24	Stacker bottom sensor senses full
12-25	Stack height sensor
12-26	Stack height sensor
12-27	Stack height sensor
12-30	Offset home sensor
12-31	Offset home sensor
12-32	OCT switch
12-35	Eject nip carriage
12-36	Eject cam interlock
12-37	Eject nip carriage open timing
12-38	Eject cam interlock
12-40	Tamper motor
12-41	Tamper home problem
12-42	Tamper home sensor
12-43	Staple load sensor
12-44	Tamper home sensor
12-45	Tamper home sensor
12-50	Low on staples
12-51	Stapler home sensor
12-52	Stapler home sensor
12-53	Eject cam interlock
33-37	Too few documents
55-01	RDH interlock switch open during use
55-04	Paper on bypass sensor
55-05	Paper at vacuum timing sensor
55-06	Paper on output sensor
55-10	No paper reached S31
55-20	Paper did not leave S31 at correct time
55-24	Set counter arm problem
55-25	Documents in input tray not detected
55-27	Lead edge did not reach S35 at correct time
55-2955-30	Trail edge did not reach S35 at correct time
55-31	S32, ADF registration sensor did not see paper at correct time
55-32	S32 did not see trail edge at correct time
55-33	S36 One too many documents
55-36	One too many documents
55-39	Hole count problem on document feeder belt
55-40	Document belt travel problem
55-41	Document belt mistracking or skewing
55-45	Paper at inverter sensor
55-47	Inverter sensor did not see paper lead edge at correct time
55-49	More than 50 sheets in input tray
55-50	Right side interlock
55-51	Left side interlock
55-55	Document on glass
93-93	NVM has to be initialized after new software installed

Xerox 5350, 5352

Code	Description
00-009, 030, 031, 032, 033	A door was opened while paper was being fed
00-047	Paper in duplex
00-1	Auditron
00-2	Diagnostic error
00-3	Faults error
00-4	Ric error
00-5	Job manager system error
00-6	LLM interface
00-7	Standby error
00-8	Communications error
00-9	Xerographic error
01-300	Front interlock
01-310	Right upper interlock
01-315	Left upper interlock
01-320	Left lower interlock
01-325	Fuser interlock
02-910	Key counter missing
02-920	Wrong combination of accessories
03-321, 322, 326, 327	LLM to ISIL communications problems
03-328	IOT communications problem with duplex or tray 4
03-330	IOT communications problems with HCF
03-335, 336	LLM communications problems with edit
03-340	NVM memory
03-341-347	Communications problems between IOT and sorter
03-350-354	Communications problem with LLM and user interface
03-363, 364	Communications problem between LLM & optics
03-370-03-373	Communications problem between LLM & DADF
03-380, 384
03-416-422	RAM memory problem
03-424, 426	NVM memory problem
03-430, 432	Billing problem
03-439	GRAIB communications problem
03-440	RIC communications problem
03-441	RIC NVM problem
03-442	Modem
03-443-458	RIC problems
03-460	Serial communications processor problem
04-300	Main motor or drive problem
05-100-108	DADF registration sensor
05-110	DADF exit sensor
05-115, 120	DADF jams
05-305	DADF document drive
05-310, 312	DADF document sensor
05-316	DADF registration sensor jam
05-325	DADF exit sensor
05-335, 341, 345	DADF interlock switches
06-300-310	Scan problems
06-315	Scan drive
06-320A, 320B, 320C, 325	Scan problem
06-330	Lens drive
06-340	Exposure control problem
06-342	LLM CPU problem
06-344-350	Exposure cvontrol problem
06-352	IOT CPU problem
07-300, 315, 330, 345	Tray faults
07-360-370	HCF problems
07-375, 380A, 380B	Duplex problems
08-100-110	Feed problems. Lead edge of copy paper is late getting to feed sensor of tray 1
08-115-162	Feed problem. Lead edge of copy paper is late getting to registration sensor
08-165	Paper jam at registration sensor
08-310-370	Paper at a sensor when power is turned on
08-330	DADF nudger sensor
08-380	Registration side to side problem with home position
08-390	Nip
09-300	Copy cartridge finished (drum unit)
09-310	Add black toner Add color toner
09-320	Add color toner
09-330	Wrong copy cartridge (wrong drum unit)
09-340	Drum cartridge not installed properly
09-350	Waste toner full
100	A fault has occurred
10-100	Exit jam
10-105	Exit jam
10-110	Vertical sensor jam
10-120, 122, 125	Duplex jam
10-150, 155	Too much or not enough paper in duplex tray
10-300	Fuser thermistor
10-302	Low fuser temperature
10-304	Bad fuser temp
10-308	High fuser temperature or open thermistor
10-310	High fuser temperature
10-312	Fuser not up to temperature after energy save
10-314	Fuser problem
10-320	Fuser web finished
10-330, 335, 340	Exit switch, vertical sensor switch actuated when power is turned on
11-100-116	Sorter jam
11-150-176	Sorter auto stapler jam
11-310, 314, 316	Sorter interlock
11-325A,B,C,D,E,F,G	Sorter index
11-352, 354, 356	Sorter auto stapler interlocks
11-365A,B,C,D,E	Sorter auto stapler bin
11-370,371,372A,373A,373B,374	Sorter auto stapler staple failure, staple home problem or tamper home problem
11-385A,385B,390A,B,C,D,E,396A	Sorter auto stapler staple failure, staple home problem or tamper home problem
301	Fuser web must be replaced
302	Copy cartridge (drum unit) must be replaced
501	Tray 1 must be rebuilt
502	Tray 2 must be rebuilt
503	Tray 3 must be rebuilt
504	Tray 4 must be rebuilt
505	HCF must be rebuilt
506	Bypass must be rebuilt
507	Duplex unit must be rebuilt
508	Replace black developer
509	Replace red developer
510	Replace green developer
512	Replace brown developer
513	Copy cartridge (drum unit) will need replacing soon
514	Fuser web will need replacing soon
515	DADF belt should be replaced
516	DADF feed rollers should be replaced
517	Replace exposure lamp
518	Replace suction filter
519	Replace ozone filter
520	Replace optics filter
521	Replace particle filter
522	Replace upper fuser roller
523	Replace fuser pawls
524	Replace pressure roller
525	Replace pressure roller pawls
900-905	Key operator calls

Xerox 5355

Код ошибки	Описание
01-01	Frequency monitoring and zero cross problem
01-02	Interlock
01-03	AC power problem
01-04	Finisher interlock
01-05	24v problem
03-01	Optics to main board communication problem
03-02	Software reset problem
03-03	Could be punched holes in the lead edge of the original
03-04	Software problem
03-06	Low battery
03-07	NVM not initialized or is missing or defective
03-17	Communication problem between main board and finisher board
03-18	Initializes one NVM counter to agree to others
03-19	All three NVM counter to agree with others
03-20	Main board/interface board problems
03-21	Problem with RIC NVM
03-22	RIC modem problem
03-23	RIC real time clock failure.
03-25	RIC NVM problem or not initialized
03-27	NVM problem
03-28	Watchdog software problem
03-29	Microprocessor crystal not at correct frequency
03-30	No software response from finisher after 20 seconds have elapsed
06-01	Lens did not reach 1.1 position
06-02	1/2 rate scanner problem
06-03	Scan home problem
06-04	Scan home problem
06-05	Scan home problem
06-06	Scan encoder
06-07	Scan encoder
06-08	Scan drive boost
06-09	Scan encoder
06-11	Scan encoder pulse phases
06-12	Insufficient scan damping
07-01	Duplex tray not home during duplexing
07-02	Tray 2 not home when selected
07-13	Tray 2 height sensor problem
07-15	Tray 2 empty
07-16	Tray 1 door open
07-18	Tray 1 stack sensor
07-22	Tray 1 empty
07-26	Tray 1 bypass switch actuated too long
07-27	Tray 1 bypass switch deactuated too early
07-30	Paper in duplex
07-31	Paper in duplex
07-32	Duplex tray empty, when paper should be there
08-10	Paper did not reach tray 2 input tray sensor
08-11	Paper did not reach duplex input sensor
08-12	Paper did not reach tray 1
08-14	Paper did not leave tray 2 input sensor quickly enough
08-18	Trail edge did not reach tray 2 input sensor quickly enough
08-19	Trail edge did not reach tray 1 input sensor quickly enough
08-20	Paper in duplex
08-21	Paper in tray 2 input
08-22	Paper in tray 2 or duplex at wrong time
08-23	Paper at tray 1 input at wrong time
08-24	Paper in tray 1 at wrong time
08-28	Upper and lower nips problem
09-08	Low toner condition
09-12	Drum signals are out of range
09-13	Unstable drum patch readings
09-15	Patch is too dark
09-16	Patch is too light
09-17	Open toner container access cover
09-18	Low toner level
09-21	Low toner sensor disconnected
09-22	Low toner condition, even after machine has been theoretically, adding toner
10-02	Low fuser temperature
10-03	High fuser temperature
10-06	Paper did not reach out put switch
10-07	Paper stayed on output switch
10-10	Paper did not reach decurler sensor
10-11	Paper did not reach decurler sensor
10-12	Paper on decurler sensor
10-13	Paper did not reach duplex entry sensor in time
10-14	Paper did not reach duplex entry sensor in time
10-15	Paper on entry sensor at wrong time
10-17	Fuser temperature is too high and fuser relay has deactuated
12-01	Paper at finisher input sensor
12-02	Paper did not reach finisher
12-03	Paper reached finisher too soon
12-05	Paper at stapler
12-06	Paper at stapler
12-07	Paper did not reach stapler
12-08	Paper did not reach stapler
12-10	Complied motor not working properly
12-15	Eject motor problem and/or eject encoder
12-20	Stacker motor problem
12-21	Stacker interlock
12-22	Stacker bottom sensor
12-23	Stacker bottom sensor
12-24	Stacker bottom sensor senses full
12-25	Stack height sensor
12-26	Stack height sensor
12-27	Stack height sensor
12-30	Offset home sensor
12-31	Offset home sensor
12-32	OCT switch
12-35	Eject nip carriage
12-36	Eject cam interlock
12-37	Eject nip carriage open timing
12-38	Eject cam interlock
12-40	Tamper motor
12-41	Tamper home problem
12-42	Tamper home sensor
12-43	Staple load sensor
12-44	Tamper home sensor
12-45	Tamper home sensor
12-50	Low on staples
12-51	Stapler home sensor
12-52	Stapler home sensor
12-53	Eject cam interlock
33-37	Too few documents
55-01	rdh interlock switch open during use
55-04	Paper on bypass sensor
55-05	Paper at vacuum timing sensor
55-06	Paper on output sensor
55-10	No paper reached S31
55-20	Paper did not leave S31 at correct time
55-24	Set counter arm problem
55-25	Documents in input tray not detected
55-27	Lead edge did not reach S35 at correct time
55-2955-30	Trail edge did not reach S35 at correct time
55-31	S32, ADF registration sensor did not see paper at correct time
55-32	S32 did not see trail edge at correct time
55-33	S36 One too many documents
55-36	One too many documents
55-39	Hole count problem on document feeder belt
55-40	Document belt travel problem
55-41	Document belt mistracking or skewing
55-45	Paper at inverter sensor
55-47	Inverter sensor did not see paper lead edge at correct time
55-49	More than 50 sheets in input tray
55-50	Right side interlock
55-51	Left side interlock
55-55	Document on glass
93-93	NVM has to be initialized after new software installed

Xerox XC520, 540, 560, 580

Код ошибки	Описание
H2	Fuser thermistor
H3	Fuser temperature too high. Must be reset in diagnostics
H4	Fuser temperature too low. Must be reset in diagnostics
L3	Scan problem
L4	Min motor drive problem
L8	Exposure lamp not lightning or not enough light reaching auto exposure sensor
P	Paper did not feed

Xerox 5622

Code	Description
A1-1 to A1-32	All indicate a paper path problem, etc. in the ADF
A2	ADF exit problems
A3	Irregular size documents
A5	ADF interlock
A6	ADF single sheet document reset
A7	Platen interlock
A8	ADF exit interlock
C1	Tray 1 jam
C2	Tray 2 jam
C3	Tray 3 jam
C6-1, C6-2	Jams related to duplex
C6-3	Registration sensor, re tray 1
C7-1, C7-2	HCF feed problems
C7-3	Tray 1 feed problem
C8	Paper stays in tray or duplex or HCF
C9	Bypass feed problem
E1-10 to E1-25	Internal jam
E1-6	Paper on registration sensor
E2	Reset signal happened. Might read E-2 something else
E3-30 to E4-14	Exit jam
E3-6	Exit jam
E4-10 to E4-14	Inverter sensor not actuated
E4-15	Inverter sensor
E4-40 to E4-45	Duplex entry sensor
E4-6	Inverter sensor
E5	Front door interlock
E6-1	Tray 1 interlock
E6-2	2 tray or duplex interlock
E6-3	HCF interlock
E7-2, E7-3	Duplex interlock
E8-6 to E8-15	Duplex entry sensor
F1-1	Sorter entry sensor
F1-6	Sorter exit sensor
F3	Paper size not available for sort/stack
F5	Sorter interlock
J1	Add toner
J3	Replace copy cartridge
J7	Replace copy cartridge
J8-1	Wrong copy cartridge installed
J8-2	Copy cartridge EEPROM
L6	Auditron or other counter problem
L8	Platen glass temperature is too high
L9	Communication problem between interimage erase/edge lamps and main board
U1-1	Main motor drive problem
U2-1 to U2-4	Scan home sensor
U3-1	Lens sensor
U4-1	Open fuser thermistor
U4-2	Fuser did not warm up properly
U4-3	Fuser temperature too high
U4-4	Fuser problem. Staying on too long
U4-6	High fuser temperature
U5-1	Sorter bin home switch not activated
U5-2	Sorter bin home switch stayed actuated
U5-3, U5-4	Sorter bin home switch
U6-1	ROM problem
U6-2	RAM problem
U6-3	Low battery
U6-4	Incorrect value in NVM. Reinitialize main board with code 20-96
U8-1 to U8-6	Problem with exposure lamp, lamp sensor, lamp board

Ремонт лазерного принтера

Ремонт струйного принтера

Восстановление качества печати

Установка СНПЧ

Ремонт блока питания принтера HP DeskJet 1220c за 1220 рублей

Решение проблем с включением принтера HP LaserJet 1010 за 1010 рублей

Восстановление качества печати

Установка СНПЧ

Восстановление качества печати, в струйных принтерах EPSON, HP, CANON за 749 рублей

Установка СНПЧ за 999 рублей

Мы осуществляем ремонт принтеров HP следующих моделей:

Мы осуществляем ремонт плоттеров HP следующих моделей:

Мы осуществляем ремонт принтеров Xerox следующих моделей:

Мы осуществляем ремонт принтеров Canon следующих моделей:

Источник

Adblock
detector

029-705, 706, 709, 712, 713, 716 PACFile Communications RAP

029-705 In WiFi mode, communication time-out at the time of the proxy configuration file (PACFile) acquisition occurs in a proxy auto detection function (WPAD).
029-706 In WiFi mode, the proxy configuration file (PACFile) the time of acquisition in a proxy auto-detection function (WPAD), connection error has occurred.
029-709 In WiFi mode, communication time-out of the storage destination URL of the PACFile proxy auto-detection function (WPAD).
029-712 In Ethernet 1 mode, communication time-out at the time of the proxy configuration file (PACFile) acquisition occurs in a proxy auto-detection function (WPAD).
029-713 In Ethernet 1 mode, the proxy configuration file (PACFile) the time of acquisition in a proxy auto-detection function (WPAD), connection error has occurred.
029-716 In Ethernet 1 mode, communication time-out of the storage destination URL of the PACFile proxy auto-detection function (WPAD).

Procedure

Advise the customer to:

1. Check the connection of the network cable.
2. Check the default gateway configuration.
3. Verify the subnet mask setting.
4. Check the DNS server address setting.

**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner’s property.**

You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.

Toner Chip (For North America and West Europe Region):

• 106R03741 106R03744 106R03743 106R03742
• 106R03757 106R03760 106R03759 106R03758
• 106R03737 106R03740 106R03739 106R03738

Toner Chip (For South America and East Europe Region):

• 106R03749 106R03752 106R03751 106R03750
• 106R03745 106R03748 106R03747 106R03746
• 106R03765 106R03768 106R03767 106R03766

Toner Chip (For Metered Machine):

• 106R03733 106R03736 106R03735 106R03734

Drum Chip:

• 113R00780 113R00782

Источник

Сообщения об ошибках и коды ошибок.

Откройте л.2 и 3
Устраните застр.

Откройте лоток 4,3
& 2. Устраните застр.

Нажмите SET
и отмените зад.

Задание нельзя распечатать, так как объем памяти недостаточный.
Отмените задание печати нажатием кнопки

Нажмите SET
и отмените зад.

При обработке задания возникла ошибка.
Отмените задание печати нажатием кнопки

панели управления.
Проверьте, нет ли проблемы с данными для печати.

Задание запросило лоток бумаги, но открыт один из лотков выше его.
Закройте открытый лоток

Открыт лоток N.
Задвиньте лоток в принтер до упора.

Один из лотков открыт в процессе печати.
Задвиньте лоток в принтер до упора.

Готов к печати
Набор обслуж.

Готов к печати
Скоро замена

Готов к печати
Картридж с тон.

Готов к печати
Скоро замена

Вскоре необходимо заменить принт-картридж. У вас должен быть новый
картридж.

Признак/Причина/Устранение

Устранение неисправностей ЗаменаКартридж с тон. В принт.

6 Устранение неисправностей

Замена
Картридж с тон.

В принт-картридже закончился тонер.
Замените принт-картридж.

Загр. лоток N
xx xx xxxx

Нажмите SET
и отмените зад.

панели управления.
Настройте порядок приоритета для лотков или вручную выберите лоток с
панели управления.

Неверный формат
Бумагу в обходн.

Неверный формат
Бумагу в лоток N

Признак/Причина/Устранение

Коды ошибок

6.6 Сообщения об ошибках и коды ошибок

Причина/Устранение

Если снова показан этот же код ошибки, то обращайтесь в ваш сервисный центр или к
вашему дилеру.

Руководство по установке податчика на 550 листов

Устранение неисправностей.

6 Устранение неисправностей

Руководство по установке блока двусторонней печати’

Причина/Устранение

7 проблемы, относящиеся к сети, Проблемы служб centreware internet services

6.7 Проблемы, относящиеся к сети

Проблемы, относящиеся к сети

Проблемы служб CentreWare Internet Services

Причина/Устранение

Нет доступа к CentreWare
Internet Services.

Нормально ли работает принтер?
Проверьте, включен ли принтер.

См.
• Оперативная справочная система вашего обозревателя Интернет

В обозреватели Интернет
выводится сообщение
«Подождите. » и оно не
исчезает.

Не отображается самая
последняя информация.

Устранение неисправностей Кнопка.

6 Устранение неисправностей

Отображаемая на экране
информация искажена.

Измените размер окна или настройку размера шрифта в обозревателе
Интернет.

Нажатие [Применить] не
показывает новых настроек.

Забыт ИД или пароль
системного администратора и
нельзя изменить настройки.

Служба не принимает ИД или
пароля пользователя.

Язык дисплея отличается от
нужного вам.

Измените настройку языка дисплея в вашем обозревателе Интернет.

См.
• Оперативная справочная система вашего обозревателя Интернет

Подключение к CentreWare
Internet Services было
отменено, или выведено
сообщение «Страница не
содержит данных».

Кнопки отображаются как
ссылки URL.

Источники:

https://manualza. ru/xerox/phaser-5335/bbja151

Источник

Коды ошибок

02.06.2011

Вопрос:

Подскажите, пожалуйста, где можно увидеть полный перечень ошибок Xerox WorkCentre 5222? Постоянно появляется ошибка 026-717 и 026-714, в общем перечне ошибок таких не нашел.

Ответ:

026-714 — аппарат не может получить доступ к прокси-серверу. Ошибка 026-717 также связана с проблемами в сети или неправильными сетевыми настройками.

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Источник

Solve Xerox WorkCentre 6015 Error codes

Xerox printer reset software introduction:

Notes before resetting Xerox printer:

How To Run Firmware Fix Xerox printer

Contact us to get support with Xerox WorkCentre 6015 Error case

Сообщения об ошибках и коды ошибок.

Устранение неисправностей ЗаменаКартридж с тон. В принт.

Коды ошибок

Устранение неисправностей.

7 проблемы, относящиеся к сети, Проблемы служб centreware internet services

Устранение неисправностей Кнопка.

Сообщения об ошибках и коды ошибок.

Устранение неисправностей ЗаменаКартридж с тон. В принт.

Коды ошибок

Устранение неисправностей.

7 проблемы, относящиеся к сети, Проблемы служб centreware internet services

Устранение неисправностей Кнопка.

Коды ошибок

Вопрос:

Ответ:

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