Xerox versalink b7025 ошибка 024 965

• Page 1: Multifunction Printer

  708P91370 April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer Service Manual…

• Page 2
  All service documentation is supplied to Xerox external customers for informational purposes only. Xerox service documentation is intended for use by certified, product trained service per- sonnel only. Xerox does not warrant or represent that it will notify or provide to such customer any future change to this documentation. Customer performed service of equipment, or modules, components or parts of such equipment may affect whether Xerox is responsible to fix machine defects under the warranty offered by Xerox with respect to such equipment.

• Page 3: Table Of Contents

  How To Use This Manual ………………..Change History ………………….. Mod/Tag Identification ………………… Voltages Resistances and Tolerances…………….Safety Information ………………….Health and Safety Incident reporting …………….Translation of Warnings ………………..viii Launch Issue Introduction April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 4
  Introduction Launch Issue April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 5: About This Manual

  This manual is part of a multinational service documentation system that is structured in the Always start with the Service Call Procedures, Section 1. Perform Initial Actions and verify the standard Xerox service manual format. problem, then follow the directions given.

• Page 6: Change History

  These without tag symbols are used to identify the components or configurations that are used when this tag is not fitted. Figure 1 Mod/Tag identification symbols Introduction Launch Issue April 2017 Change History, Mod/Tag Identification Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 7: Voltages Resistances And Tolerances

  All resistance measurement tolerances are plus or minus 10%, unless otherwise stated in the procedure. DC Signal Nomenclature Figure 1 shows the signal nomenclature used in the BSDs. Figure 1 Signal nomenclature Launch Issue Introduction April 2017 Voltages Resistances and Tolerances Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 8: Safety Information

  Part Replacement Certain components in this product are susceptible to damage from electrostatic discharge. Only use genuine Xerox approved spare parts or components to maintain compliance with leg- Observe all ESD procedures to avoid component damage. islation and safety certification. Also refer to…

• Page 9: Health And Safety Incident Reporting

  Health and Safety Incident reporting VI. Appendices The Health and Safety Incident Report involving a Xerox Product (Form # EH&S-700) is avail- I. Summary able in the locations that follow: This section defines requirements for notification of health and safety incidents involving Xerox •…

• Page 10: Translation Of Warnings

  Moving parts can cause injury. AVISO: Tenga cuidado al medir la tensión de la línea de alimentación de corriente alterna. La electricidad puede causar lesiones e incluso la muerte. Introduction Launch Issue April 2017 Translation of Warnings viii Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 11
  Do not use the power button as a safety disconnect device. The power button is not a disconnect device. Disconnect the power cord from the supply to isolate the equipment. Launch Issue Introduction April 2017 Translation of Warnings Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 12
  Introduction Launch Issue April 2017 Translation of Warnings Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 13
  SCP 1 Initial Actions………………….SCP 2 Call Actions………………….SCP 3 Fault Analysis …………………. SCP 4 Subsystem Maintenance ………………SCP 5 Final Actions ………………….SCP 6 Machine Features ………………..Launch Issue Service Call Procedures April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 14
  Service Call Procedures Launch Issue April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 15: Scp 1 Initial Actions

  If telephone line cables are installed, ensure that the customer telephone line is functioning. Check the machine service log book for previous actions that are related to this call. Go to SCP 2 Call Actions. Launch Issue Service Call Procedures April 2017 SCP 1, SCP 2 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 16
  • GP 6 How to Check a Motor. • GP 7 How to Check a Sensor. • GP 8 How to Check a Solenoid or Clutch. Service Call Procedures Launch Issue April 2017 SCP 3 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 17
  PL 5.65 Item Toner Dispense Units Vacuum the toner dispense units. Jam Sensors Clean the sensors with a dry cotton swab. Scanner Launch Issue Service Call Procedures April 2017 SCP 4 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 18
  12. If necessary, provide the customer with training. 13. Remove and destroy all copies of test patterns. 14. Ensure the machine and service area are clean. Service Call Procedures Launch Issue April 2017 SCP 4, SCP 5 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 19
  • Xerox® VersaLink® B7035 with office finisher LX, booklet maker, HCF and TTM, Figure The Xerox® VersaLink® B7025/B7030/B7035 is available as a basic machine with tray 1. It is also available in various configurations using the options that follow: General For the space requirements, environment range and the print out time.
• Page 20
  Figure 3 Machine with office finisher LX and 3TM Figure 4 Machine with office finisher LX, booklet maker, HCF and TTM Service Call Procedures Launch Issue April 2017 SCP 6 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 21
  012-152 Compiler Exit Sensor On Jam Entry RAP …………2-60 003-980, 003-981 Staple Error RAP …………….2-36 012-152A Compiler Exit Sensor On Jam RAP …………..2-61 012-161 Set Eject Jam Entry RAP ……………… 2-62 Launch Issue Status Indicator RAPs April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 22
  016-366, 016-367 Controller HDD Fail RAP …………..2-124 012-905 Compiler Tray No Paper Sensor Static Jam RAP……….2-97 016-368, 369, 370 Controller Diagnostic Fail RAP…………2-125 012-935B Entrance Sensor RAP ………………2-98 Status Indicator RAPs Launch Issue April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 23
  016-543 Attestation Agent Error 543 RAP …………..2-150 016-706 Maximum User Number Exceeded RAP…………2-176 016-545 Attestation Agent Error 545 RAP …………..2-151 016-707 Sample Print Fail RAP ………………2-177 Launch Issue Status Indicator RAPs April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 24
  017-750 Custom Transfer Plug-In Internal Fail RAP…………2-228 016-772 Scan Data Repository Error RAP…………..2-202 017-751 Custom Transfer Plug-In Other Fail RAP…………2-229 016-776 Image Conversion Error RAP …………….2-203 Status Indicator RAPs Launch Issue April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 25
  018-558 HTTP File Not Found RAP…………….2-253 018-785 LDAP Protocol Error 85 RAP …………….2-280 018-559 HTTP File Duplication Fail RAP ……………. 2-254 018-786 LDAP Protocol Errors 86 to 97 RAP …………..2-280 Launch Issue Status Indicator RAPs April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 26
  024-365 Overflow on Loop Back Write RAP …………..2-306 024-985 Bypass Tray Obstructed RAP …………….2-332 024-366 JBIG Library Other Fail RAP …………….2-306 024-367 Decompress Other Fail RAP…………….2-307 024-368 PCI Error RAP………………..2-307 Status Indicator RAPs Launch Issue April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 27
  027-523 Lock Folder Creation Failure in SMB RAP…………2-358 027-751 Job Template Analysis Error RAP…………..2-384 027-524 Folder Creation Failure in SMB RAP …………..2-358 027-752 Required User Entry Not Entered RAP …………. 2-384 Launch Issue Status Indicator RAPs April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 28
  029-719 EIP Print Error With Remote Server RAP …………2-409 033-585 SIP Request Error RAP………………2-435 029-720 EIP Print Error With Server Permission RAP ………… 2-409 033-586 T38 Protocol Not Ready RAP …………….2-435 Status Indicator RAPs Launch Issue April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 29
  061-357, 365, 369, 373, 393 LPH Communications Fault RAP ……..2-461 061-361 LPH Configuration RAP ………………2-462 062-277 DADF Communication Fail RAP …………… 2-462 062-300 Platen Interlock Open RAP …………….2-463 Launch Issue Status Indicator RAPs April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 30
  116-386 Fax USB Port RAP……………….. 2-515 117-348 Uninitialized Used SD Card RAP …………..2-541 116-388 No HDD RAP ………………..2-515 117-354, 356, 358 Job Limit System Fail RAP…………..2-542 Status Indicator RAPs Launch Issue April 2017 2-10 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 31
  124-347 Billing CountType Restoration Fail RAP …………2-566 124-349 Modal Break Point Restoration Fail RAP …………2-566 124-350 CRUM OEM Fail RAP ………………2-567 124-372, 373, 374 IOT Soft Fail RAP …………….2-567 Launch Issue Status Indicator RAPs April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-11…
• Page 32
  Status Indicator RAPs Launch Issue April 2017 2-12 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 33: Ac Power Rap

  Install new components as necessary: • Main power switch, PL 1.05 Item • LVPS, PL 1.10 Item Check the AC circuit to each component. Refer to the Wiring Diagrams. Launch Issue Status Indicator RAPs April 2017 01A, 01B Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-13…

• Page 34: 24Vdc Power Fault Rap

  Check the +24VDC circuit for a short circuit to frame. Refer to the Wiring Diagrams. Check the wiring of the suspect component for an open circuit or poor contact. Refer to the Wiring Diagrams. Status Indicator RAPs Launch Issue April 2017 2-14 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 35: Ui Error Rap

  Check the wiring between the ESS PWB and the UI assembly. Reload the software, If the fault persists, install a new components as necessary: • UI assembly, PL 2.05 Item • ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 002-500 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-15…

• Page 36
  Status Indicator RAPs Launch Issue April 2017 002-500 2-16 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 37: Iit Cdi I/F Mismatch Rap

  Item 6 are securely connected. Ensure all surface mounted modules on both PWBs are securely connected. Reload the software, Perform the Special Boot Modes RAP. Launch Issue Status Indicator RAPs April 2017 003-311, 003-318, 003-319 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-17…

• Page 38: To 003-343 Iiss-Ess Communication Fail Rap

  003-336 IISS receiving error detected by the controller. The NAK that notifies of the occurrence of a transmission failure is received. Status Indicator RAPs Launch Issue April 2017 003-320 to 003-343 2-18 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 39: Hotline Fail Rap

  Ensure all surface mounted modules on both PWBs are Perform the Special Boot Modes RAP. securely connected. Reload the software, Perform the Special Boot Modes RAP. Launch Issue Status Indicator RAPs April 2017 003-344, 003-345, 003-346 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-19…

• Page 40: Returned Documents Error Rap

  Reload the originals, then re-run the job. Advise the customer not to attempt to copy documents that are restricted. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 003-700, 003-701 2-20 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 41: Different Magnification Rap

  If the fault persists, reload the software, Advise the customer to load the 2 sided simultaneous scan correction chart correctly. If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 003-702, 003-703, 003-704 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-21…

• Page 42: Energy Saving Paper Size Mismatch Rap

  Advise the customer to change the parameters, then retry the job. If the fault persists, reload the software, If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 003-705, 003-750 2-22 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 43: Capacity Rap

  If the fault persists, reload the software, Perform the steps that follow: Advise the customer to perform scanning below 400 dpi resolution. If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 003-751, 003-752, 932, 935 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-23…

• Page 44: Dpi Cannot Be Scanned Rap

  Advise the customer to perform scanning below 200 dpi resolution or perform scanning in other than mixed mode. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 003-753, 930, 933, 003-754 to 003-756 2-24 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 45
  Advise the customer to perform scanning below 300 dpi resolution or perform scanning in other than mixed mode. If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 003-757, 931, 934, 003-760, 003-761 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-25…

• Page 46: Insufficient Documents Rap

  Advise the customer to cancel the job then to change the scan resolution parameter and then retry the job. If the fault persists, reload the software, If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 003-764, 003-780 2-26 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 47: Ams Limit Error Rap

  Advise the customer to cancel the job then to clear the B/W setting for color mode or the side 2 cover image setting, then retry the job. If the fault persists, reload the software, If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 003-795, 003-940 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-27…

• Page 48: Insufficient Page Memory Rap

  Size Mismatch Jam on SS Mix-Size RAP • 005-196, 198, 199, 946, 948, 949, 950 Size Mismatch Jam RAP If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 003-941, 003-942, 956 2-28 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 49: Repeat Image Count Fail Rap

  Advise the customer to manually select an appropriate paper tray, then retry the job. If the fault persists, reload the software, If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 003-944, 003-946 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-29…

• Page 50
  Advise the customer to reload the correct number and size of documents, and to correctly program the job on the UI. Retry the job. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 003-947, 948, 951, 955, 003-952 2-30 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 51: Aps Rap

  Advise the customer to select a tray that has the correct size of paper, then retry the job. If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 003-963, 965, 966, 003-968 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-31…

• Page 52: Punch Size Error Rap

  Switch off, then switch on the machine, Ensure the memory SD card, PL 3.10 Item 11 is installed. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 003-969, 003-970, 003-976 2-32 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 53: Copy Prevention Code Rap

  Advise the customer to set the number of pages of the document to be within the maxi- mum number of pages that can be stored. If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 003-971, 003-972 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-33…

• Page 54: Image Rotation Rap

  If the fault persists, reload the software, use reduction to make a smaller document, then retry the job. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 003-973, 003-974 2-34 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 55: Document Mismatch (Multi Scan) Rap

  Advise the customer to reload the correct size paper, then retry the job. If the fault persists, reload the software, If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 003-977, 003-978 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-35…

• Page 56: Staple Error Rap

  Perform the steps that follow: Advise the customer to specify a staple position again or cancel staple, then retry the job. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 003-980, 003-981 2-36 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 57: Dadf Simplex/Side 1 Pre Registration Sensor On Jam Rap

  If the fault persists, install a new DADF PWB, PL 5.10 Item sary. If the fault persists, install a new DADF PWB, PL 5.10 Item Launch Issue Status Indicator RAPs April 2017 005-122, 005-123 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-37…

• Page 58: Dadf Registration Sensor Off Jam Rap

  If the fault persists, install a new DADF PWB, PL 5.10 Item If the fault persists, install a new DADF PWB, PL 5.10 Item Status Indicator RAPs Launch Issue April 2017 005-125, 005-145, 005-131, 005-132 2-38 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 59: Dadf Invert Sensor Off Jam Rap

  PL 5.35 for wear or damage. Install new components as neces- sary. If the fault persists, install a new DADF PWB, PL 5.10 Item Launch Issue Status Indicator RAPs April 2017 005-134, 005-139, 005-135 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-39…

• Page 60: Dadf Side 2 Registration Sensor On Jam Rap

  If the fault persists, install a new DADF PWB, PL 5.10 Item If the fault persists, install a new DADF PWB, PL 5.10 Item Status Indicator RAPs Launch Issue April 2017 005-136, 005-147 2-40 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 61: Size Mismatch Jam On Ss Mix-Size Rap

  Code 005-222, tray size sensor 2, PL 5.55 Item If the fault persists, install a new DADF PWB, PL 5.10 Item Launch Issue Status Indicator RAPs April 2017 005-194, 005-196, 198, 199, 946, 948, 949, 950 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-41…

• Page 62: Prohibited Size Combination Rap

  DADF is in download mode. There was an error in DADF download, the ROM is cor- Procedure rupted. Refer the customer to the user documentation regarding document size combinations. Procedure Reload the software, Status Indicator RAPs Launch Issue April 2017 005-197, 005-210 2-42 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 63: Dadf Ram Or Eeprom Write Fail Rap

  Enter dC330, code 005-110. Check the DADF registration sensor, PL 5.70 Item If the fault persists, install a new DADF PWB, PL 5.10 Item Launch Issue Status Indicator RAPs April 2017 005-275, 005-280, 005-288 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-43…

• Page 64: Dadf Feeder Cover Interlock Open Rap

  Enter dC330, code 005-212. Check the CVT feeder cover sensor, PL 5.10 Item If the fault persists, install a new DADF PWB, PL 5.10 Item Status Indicator RAPs Launch Issue April 2017 005-305, 005-500 2-44 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 65: Dadf Pre Registration Sensor Static Jam Rap

  If the fault persists, install a new DADF PWB, PL 5.10 Item 11 If the fault persists, install a new DADF PWB, PL 5.10 Item Launch Issue Status Indicator RAPs April 2017 005-907, 005-908 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-45…

• Page 66: Dadf Invert Sensor Static Jam Rap

  PL 5.50 Item If the fault persists, install a new DADF PWB, PL 5.10 Item If the fault persists, install a new DADF PWB, PL 5.10 Item Status Indicator RAPs Launch Issue April 2017 005-913, 005-915 2-46 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 67: Dadf Aps Sensor 2 Static Jam Rap

  PL 5.50 Item If the fault persists, install a new DADF PWB, PL 5.10 Item If the fault persists, install a new DADF PWB, PL 5.10 Item Launch Issue Status Indicator RAPs April 2017 005-916, 005-917 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-47…

• Page 68: Letter Sef Detect Error

  PL 5.55 Item • Code 005-217, tray APS sensor 3, PL 5.55 Item If the fault persists, install a new DADF PWB, PL 5.10 Item Status Indicator RAPs Launch Issue April 2017 005-921, 005-940 2-48 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 69: Not Enough Documents Rap

  005-942 Too many originals are loaded. Procedure Procedure Follow the instructions on the UI to reload the documents. Reduce the number of originals loaded in the input tray. Launch Issue Status Indicator RAPs April 2017 005-941, 005-942 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-49…

• Page 70: Fast Scan Size Mismatch Jam Rap

  PL 5.50 Item • Code 005-220, DADF APS sensor 3, PL 5.50 Item If the fault persists, install a new DADF PWB, PL 5.10 Item Status Indicator RAPs Launch Issue April 2017 005-945, 005-947 2-50 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 71: Fusing On Time Fail Rap

  PL 3.10 Item • Fuser, PL 10.05 Item • LVPS, PL 1.10 Item • Drive PWB, PL 1.10 Item • ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 010-327, 010-329 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-51…

• Page 72: Over Temperature Fail Rap

  • 3: Abnormal temperature increase of heat roll NC sensor, heat roll thermistor. • 4: Hardware high temperature error of heat roll thermistor. Status Indicator RAPs Launch Issue April 2017 010-331, 010-333, 010-332, 010-379 2-52 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 73: Heat Roll Nc Sensor Fail Rap

  PL 10.05 Item • 4: Hardware high temperature error of heat roll thermistor. • Drive PWB, PL 1.10 Item • ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 010-334, 010-335, 010-337 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-53…

• Page 74: Fuser Web Life End Rap

  10. Disconnect the power cord. Electricity can cause death or injury. Moving parts can cause injury. Perform the steps that follow: Install a new fuser, PL 10.05 Item Status Indicator RAPs Launch Issue April 2017 010-414, 010-418, 420 2-54 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 75: Fuser Life Warning Rap

  010-421 Fuser Life Warning RAP BSD-ON: BSD 10.2 Fusing Heat Control (2 of 2) 010-421 Fuser replacement time. Procedure Install a new fuser, PL 10.05 Item Launch Issue Status Indicator RAPs April 2017 010-421 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-55…

• Page 76
  Status Indicator RAPs Launch Issue April 2017 010-421 2-56 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 77: Entrance Sensor On Jam Entry Rap

  Repair the open or short circuit. Measure the voltage between the finisher PWB P/J8709 pin 6 (+) and ground (-). The voltage is approximately +5VDC. Launch Issue Status Indicator RAPs April 2017 012-132, 012-132A Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-57…

• Page 78: Compiler Exit Sensor Off Jam Entry Rap

  PL 12.14 Item Check the wires and connectors for an intermittent open or short circuit. If the fault persists, install a new finisher PWB, PL 12.14 Item Status Indicator RAPs Launch Issue April 2017 012-132A, 012-151 2-58 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 79
  P/J8728. The connectors are good. Check for an open or short circuit between P/J8705 and P/J8734. The wiring is good. Secure the connections. Repair the open or short circuit. Launch Issue Status Indicator RAPs April 2017 012-151A Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-59…

• Page 80: Compiler Exit Sensor On Jam Entry Rap

  PL 12.10 Item Check the wires and connectors for an intermittent open or short circuit. If the fault persists, install a new finisher PWB, PL 12.14 Item Status Indicator RAPs Launch Issue April 2017 012-151A, 012-152 2-60 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 81
  Check that the finisher is installed correctly. The finisher is correctly installed and correctly connected to the IOT. Reinstall the finisher correctly. Enter dC330 code 012-150. Actuate the compiler exit sensor. The display changes. Launch Issue Status Indicator RAPs April 2017 012-152A Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-61…

• Page 82: Set Eject Jam Entry Rap

  Measure the voltage between the finisher PWB P/J8700 pin 2 (+) and ground (-). Use a piece of paper to actuate the eject home sensor. The voltage changes. Status Indicator RAPs Launch Issue April 2017 012-161, 012-161A 2-62 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 83: Nvm Fail Entry Rap

  PL 12.14 Item Check the wires and connectors for an intermittent open or short circuit. If the fault persists, install a new finisher PWB, PL 12.14 Item Launch Issue Status Indicator RAPs April 2017 012-161A, 012-210 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-63…

• Page 84
  Perform the steps that follow: Check the wiring between the finisher and the IOT. If the fault persists, install a new finisher PWB, PL 12.14 Item Status Indicator RAPs Launch Issue April 2017 012-210A, 012-211 2-64 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 85
  012-060 and 012-061 alternately. The stacker motor runs. sists, install a new finisher PWB, PL 12.14 Item Check the connections of P/J8711 and P/J8736. The connectors are good. Launch Issue Status Indicator RAPs April 2017 012-211A Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-65…

• Page 86: Front Tamper Home Sensor Fail Entry Rap

  Check the wires and connectors for an intermittent open or short circuit. If the fault persists, install a new finisher PWB, PL 12.14 Item Status Indicator RAPs Launch Issue April 2017 012-211A, 012-221, 012-223 2-66 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 87
  Measure the voltage between the finisher PWB P/J8700 pin 5 (+) and ground (-). Manu- ally move the front tamper to actuate the front tamper home sensor. The voltage changes. Launch Issue Status Indicator RAPs April 2017 012-221A, 012-223A Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-67…

• Page 88: Rear Tamper Home Sensor Fail Entry Rap

  P/J8700 pin 11 (+) and ground (-). Manu- ally move the rear tamper to actuate the front tamper home sensor. The voltage changes. Status Indicator RAPs Launch Issue April 2017 012-224, 012-263, 012-224A, 012-263A 2-68 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 89: Eject Home Sensor Fail Rap

  Check the wires and connectors for an intermittent open or short circuit. If the fault per- sists, install a new finisher PWB, PL 12.14 Item Enter dC330 code 012-054 and 012-056 alternately. The eject motor runs. Launch Issue Status Indicator RAPs April 2017 012-224A, 012-263A, 012-259, 012-280 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-69…

• Page 90: Set Clamp Home Sensor Fail Entry Rap

  Check the wires and connectors for an intermittent open or short circuit. If the fault persists, install a new finisher PWB, PL 12.14 Item Status Indicator RAPs Launch Issue April 2017 012-259, 012-280, 012-283, 012-284 2-70 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 91
  Check the wires and connectors for an intermittent open or short circuit. If the fault per- sists, install a new finisher PWB, PL 12.14 Item Launch Issue Status Indicator RAPs April 2017 012-283A, 012-284A Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-71…

• Page 92: Stapler Fail Entry Rap

  Measure the voltage between the finisher PWB P/J8701 pin 9 (+) and ground (-). The voltage is approximately +5VDC. Check the +5VDC circuit. Refer to the Wiring Diagrams. Status Indicator RAPs Launch Issue April 2017 012-291, 012-291A 2-72 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 93: Top Cover Interlock Open Rap

  PL 12.14 Item Check the wires and connectors for an intermittent open or short circuit. If the fault persists, install a new finisher PWB, PL 12.14 Item Launch Issue Status Indicator RAPs April 2017 012-291A, 012-301 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-73…

• Page 94: Front Cover Interlock Open Entry Rap

  Diagrams. Check the wires and connectors for an intermittent open or short circuit. If the fault persists, install a new finisher PWB, PL 12.14 Item Status Indicator RAPs Launch Issue April 2017 012-302, 012-302A 2-74 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 95: Download Fail Entry Rap

  Check the wiring between the finisher and the IOT. Reload the software, GP 4 If the fault persists, install a new finisher PWB, PL 12.14 Item Launch Issue Status Indicator RAPs April 2017 012-334, 012-334A Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-75…

• Page 96: Compiler Exit Sensor On Entry Rap

  PL 12.14 Item Check the wires and connectors for an intermittent open or short circuit. If the fault persists, install a new finisher PWB, PL 12.14 Item Status Indicator RAPs Launch Issue April 2017 012-903, 012-903A 2-76 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 97: Entrance Sensor Entry Rap

  PL 12.14 Item Check the wires and connectors for an intermittent open or short circuit. If the fault persists, install a new finisher PWB, PL 12.14 Item Launch Issue Status Indicator RAPs April 2017 012-935, 012-935A Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-77…

• Page 98
  Status Indicator RAPs Launch Issue April 2017 012-935, 012-935A 2-78 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 99: To 012-131 Horizontal Transport Entrance Sensor Jam Rap

  10. Open the horizontal transport top cover. Cheat the horizontal transport interlock sensor. Switch on the machine, 10. The horizontal transport belt is driven. Launch Issue Status Indicator RAPs April 2017 012-111 to 012-131 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-79…

• Page 100
  Install a new transport motor, PL 13.08 Item Install a new finisher PWB, PL 13.45 Item 2. If the fault persists, install a new transport motor, PL 13.08 Item Status Indicator RAPs Launch Issue April 2017 012-132B 2-80 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 101
  Measure the resistance of the transport motor between P/J8879 pin 1, 2, 5 and 6. resistance is approximately 20 Ohms. Install a new transport motor, PL 13.08 Item Launch Issue Status Indicator RAPs April 2017 012-151B, 012-152B Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-81…
• Page 102
  Install a new eject motor, PL 13.27 Item Install a new eject motor, PL 13.27 Item 4. If the fault persists, install a new finisher PWB, PL 13.45 Item Status Indicator RAPs Launch Issue April 2017 012-161B 2-82 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 103
  Measure the voltage between P/J8988 pins 22 and 24 on the finisher PWB. The voltage is approximately +5VDC. Install a new finisher PWB, PL 13.45 Item Launch Issue Status Indicator RAPs April 2017 012-210B, 012-211B Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-83…

• Page 104: Stacker Tray Upper Limit Failure Rap

  Measure the voltage between P/J8988 pins 19 and 21 on the finisher PWB. The voltage is approximately +5VDC. Install a new finisher PWB, PL 13.45 Item Status Indicator RAPs Launch Issue April 2017 012-211B, 012-212 2-84 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 105: Stacker Tray Lower Limit Failure Rap

  Install a new stacker height sensor 2, PL 13.27 Item Install a new finisher PWB, PL 13.45 Item Install a new finisher PWB, PL 13.45 Item Launch Issue Status Indicator RAPs April 2017 012-212, 012-213 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-85…

• Page 106
  19 on the finisher PWB and ground. The volt- age is approximately +24VDC. Measure the voltage between J8982 pin 4 on the finisher PWB and ground. The voltage is approximately +24VDC. Status Indicator RAPs Launch Issue April 2017 012-213, 012-221B, 012-223B 2-86 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 107
  +24VDC. Measure the voltage between J8984 pin 4 on the finisher PWB and ground. The voltage is approximately +24VDC. Launch Issue Status Indicator RAPs April 2017 012-221B, 012-223B, 012-224B, 012-263B Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-87…

• Page 108: Punch Home Sensor Fail Rap

  Punch home sensor, PL 13.09 Item • Finisher PWB, PL 13.45 Item If the fault persists, install a new finisher PWB, PL 13.45 Item Status Indicator RAPs Launch Issue April 2017 012-224B, 012-263B, 012-231 2-88 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 109: Booklet Folder Home Sensor Fail Rap

  Install a new folder home sensor, PL 13.40 Item Install a new finisher PWB, PL 13.45 Item If the fault persists, install a new finisher PWB, PL 13.45 Item Launch Issue Status Indicator RAPs April 2017 012-243, 012-265, 012-249 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-89…

• Page 110: Eject Clamp Home Sensor Fail Rap

  8 on the finisher PWB for an open or short circuit, or loose or damaged connectors. The wiring is good. Reconnect or repair as necessary. Status Indicator RAPs Launch Issue April 2017 012-260, 012-282 2-90 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 111: Booklet Rear Stapler Fail Rap

  If the wiring is good, install a new rear booklet stapler assembly, PL 13.65 Item 13. If the problem persists, install a new booklet PWB, PL 13.70 Item Launch Issue Status Indicator RAPs April 2017 012-268, 012-269 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-91…

• Page 112
  Reconnect or repair as necessary. Measure the resistance of the eject motor between each pin of P/J8878-1, 3, 4 and 6. The resistance is approximately 2 Ohm. Status Indicator RAPs Launch Issue April 2017 012-283B, 012-284B 2-92 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 113
  The voltage changes. Install a new stapler move position sensor, PL 13.20 Item Install a new finisher PWB, PL 13.45 Item Launch Issue Status Indicator RAPs April 2017 012-291B, 012-295, 012-296 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-93…

• Page 114: Eject Cover Open Rap

  2. The wiring is good. Reconnect or repair as necessary. Install a new finisher PWB, PL 13.45 Item Install a new finisher PWB, PL 13.45 Item Status Indicator RAPs Launch Issue April 2017 012-295, 012-296, 012-300 2-94 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 115
  Check the actuator for damage or misalignment Check the interlock circuit for an intermittent condition. If the fault persists, install a new finisher PWB, PL 13.45 Item Launch Issue Status Indicator RAPs April 2017 012-302B , 012-303 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-95…
• Page 116
  Check the wiring between the finisher and the IOT. Reload the software, GP 4 If the fault persists, install a new finisher PWB, PL 13.45 Item Status Indicator RAPs Launch Issue April 2017 012-334B, 012-901 2-96 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 117
  PL 13.45 Item If the fault persists, install a new finisher PWB, PL 13.45 Item If the fault persists, install a new finisher PWB, PL 13.45 Item Launch Issue Status Indicator RAPs April 2017 012-903B, 012-905 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-97…
• Page 118
  Install a new transport entrance sensor, PL 13.35 Item 10 Install a new finisher PWB, PL 13.45 Item Install a new finisher PWB, PL 13.45 Item Status Indicator RAPs Launch Issue April 2017 012-935B 2-98 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 119: Booklet Staple Move Home Sensor Fail Rap

  The wiring is good. Reconnect or repair as necessary. Launch Issue Status Indicator RAPs April 2017 013-210, 013-211 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-99…

• Page 120: Booklet Staple Move Position Sensor Fail Rap

  Install a new booklet PWB, PL 13.70 Item 4. If the fault persists, install a new finisher PWB, PL 13.45 Item Install a new finisher PWB, PL 13.45 Item Status Indicator RAPs Launch Issue April 2017 013-212, 013-213 2-100 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 121: Folder Detect Fail Rap

  Perform the 013-307 Booklet Cover Open RAP. Check the circuit through the booklet safety switches, PL 13.70 Item Install a new booklet PWB, PL 13.70 Item Launch Issue Status Indicator RAPs April 2017 013-220, 013-306 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-101…

• Page 122: Booklet Left Cover Open Rap

  Check the circuit from P/J8993 to and from J8899 on the booklet stapler cover switch, PL 13.70 Item Install a new booklet PWB, PL 13.70 Item Status Indicator RAPs Launch Issue April 2017 013-307 2-102 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 123: Top Cover Interlock Open Rap

  014-304 Top Cover Interlock Open RAP 014-304 The top cover interlock open was detected. Procedure Refer to the 012-301 Top Cover Interlock Open RAP. Launch Issue Status Indicator RAPs April 2017 014-304 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-103…

• Page 124
  Status Indicator RAPs Launch Issue April 2017 014-304 2-104 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 125
  Image Disk Diagnostics. Initialize the Sys — System NVM, refer to dC301. Install a new hard disk, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 016-210, 506, 777, 780, 798, 016-417 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-105…

• Page 126: Sw Option Fail Memory Low Rap

  Switch off, then switch on the machine, Switch off, then switch on the machine, Reload the software, Refer the customer to the User Guide to check memory usage. Status Indicator RAPs Launch Issue April 2017 016-211, 016-212, 016-213 2-106 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 127: Sw Option Fail (Fax Card) Rap

  Perform the steps that follow: Ensure all fax PWBs are correctly installed, 20.05. Switch off, then switch on the machine, Install a new ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 016-214, 016-215, 016-216 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-107…

• Page 128: Sw Option Fail (Controller Rom) Rap

  Switch off, then switch on the machine, Switch off, then switch on the machine, Reload the software, Advise the customer that the postscript kit is required. Status Indicator RAPs Launch Issue April 2017 016-217, 016-218 2-108 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 129: License Required (Printer Kit) Rap

  Switch off, then switch on the machine, Reload the software, If the fault persists, install a new ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 016-219, 016-220 to 016-226, 240 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-109…

• Page 130: License Required (Ps Image Log Kit) Rap

  Moving parts can cause injury. Perform the steps that follow: Switch off, then switch on the machine, Reload the software, Install a new ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 016-230, 016-232 2-110 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 131: Sw Option Fail (Usb Host Not Installed) Rap

  Switch off, then switch on the machine, Reload the software, Initialise the hard disk. Refer to dC355 Hard Disk Diagnostics. Install a new ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 016-233, 016-234, 016-235 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-111…

• Page 132: System Gmt Clock Fail Rap

  Switch off, then switch on the machine, Switch off, then switch on the machine, Reload the software, Install a new ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 016-242, 016-244 2-112 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 133: Invalid Accessory Mode Rap

  Moving parts can cause injury. Perform the steps that follow: Switch off, then switch on the machine, Disconnect the invalid accessory. Launch Issue Status Indicator RAPs April 2017 016-245, 016-246, 016-310 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-113…

• Page 134: Scanner Not Detected Rap

  If the fault persists, install a new ESS PWB, PL 3.10 Item Ensure all surface mounted modules are securely connected. Reload the software, Perform the Special Boot Modes RAP. Status Indicator RAPs Launch Issue April 2017 016-311, 315, 319, 016-312, 313, 314 2-114 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 135
  Ensure all surface mounted modules are securely connected. Reload the software, If the fault persists, install a new ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 016-316, 317, 318, 329, 333, 334, 016-321 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-115…

• Page 136: Jba Account Full Rap

  Ensure that all connectors on the ESS PWB, PL 3.10 Item 6 are securely connected. Ensure all surface mounted modules are securely connected. Reload the software, Perform the Special Boot Modes RAP. Status Indicator RAPs Launch Issue April 2017 016-322, 016-323 2-116 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 137: Scheduled Image Overwrite Rap

  For information only, no service action necessary. Wait until the Scheduled Image Overwrite to Perform the steps that follow: complete. Enter dC131. Set NVM value 790-389 to 0. Launch Issue Status Indicator RAPs April 2017 016-324, 016-325 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-117…

• Page 138: Ui Cable Connection Fail Rap

  Ensure all surface mounted modules are securely connected. Install new components as necessary: Reload the software, • ESS PWB, PL 3.10 Item • UI assembly, PL 2.05 Item Status Indicator RAPs Launch Issue April 2017 016-326, 016-607, 016-327, 016-328 2-118 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 139: Cont System Memory Fail Rap

  Ensure all surface mounted modules are securely connected. Reload the software, If the fault persists, install a new ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 016-330, 331, 332, 016-335 to 016-351 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-119…

• Page 140: Internal Network Initialize Fail Rap

  Reload the software, If the fault persists, install a new components as necessary: • ESS PWB, PL 3.10 Item • Drive PWB, PL 1.10 Item Status Indicator RAPs Launch Issue April 2017 016-352, 016-353, 016-354 2-120 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 141: Controller Asic Fail Rap

  If the fault persists, install a new ESS PWB, PL 3.10 Item If the fault persists, install a new ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 016-355, 016-356, 016-357 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-121…

• Page 142: Controller Parallel Card Fail Rap

  Perform the steps that follow: Reload the software, Install a new ESS PWB, PL 3.10 Item If the fault persists, install a new ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 016-358, 016-359, 016-361 2-122 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 143: Controller Ui Fail Rap

  If the fault persists, install a new ESS PWB, PL 3.10 Item • ESS PWB, PL 3.10 Item • UI assembly, PL 2.05 Item Launch Issue Status Indicator RAPs April 2017 016-360, 016-362, 016-363 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-123…

• Page 144: Controller Usb 2.0 Fail Rap

  If the fault persists, install a new ESS PWB, PL 3.10 Item Install new components as necessary: • PWB,PL 3.10 Item • HDD, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 016-364, 016-365, 016-366, 016-367 2-124 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 145: Controller Diagnostic Fail Rap

  If the fault persists, install a new ESS PWB, PL 3.10 Item If the fault persists, install a new ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 016-368, 369, 370, 016-371 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-125…

• Page 146: Controller Os Communication Fail Rap

  Check the settings in the Authentication Device switch that is physically connected to the machine via the network. Status Indicator RAPs Launch Issue April 2017 016-383, 016-400, 402, 427, 429 2-126 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 147: Eap Type Not Supported Rap

  Check the 802.1x authentication method from the UI. If the root certificate of the server certificate cannot be obtained, disable the 802.1x set- ting item ‘Verify Server Certificate’ in the device. Launch Issue Status Indicator RAPs April 2017 016-401, 016-403, 016-430 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-127…

• Page 148
  Advise the customer to start ‘Initialize certificate’ under Maintenance. incorrect protocol signal was received from the authentication server in network 2. Procedure Advise the customer to repeat the operation. Status Indicator RAPs Launch Issue April 2017 016-404, 016-431, 016-405 2-128 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 149: Client Certificate Failure Rap

  016-412 The package management function has detected the plug-in has caused an error that is included in a miscellaneous group of errors. Procedure Advise the customer to modify the plug-in, then re-install. Launch Issue Status Indicator RAPs April 2017 016-406, 016-407 to 016-412 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-129…

• Page 150: Input Tray Removed Rap

  Perform the steps that follow: If a remote access session in progress, wait for it to end. If the fault persists, switch off, then switch on the machine, Status Indicator RAPs Launch Issue April 2017 016-421, 016-422, 016-423 2-130 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 151: Power Mode Rap

  Switch off, then switch on the machine, Procedure Perform the steps that follow: Cancel the power save mode. If the fault persists, switch off, then switch on the machine, Launch Issue Status Indicator RAPs April 2017 016-424, 016-425, 016-426 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-131…

• Page 152: Eap Type Not Supported (Network 2) Rap

  If the setting of SSL client certificate cannot be made, select other than (EAP-TLS) as the method as the one set in the authentication server. authentication method. Check the 802.1x authenticating method on the UI. Status Indicator RAPs Launch Issue April 2017 016-428, 016-432 2-132 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 153: Smb Host Name Duplicated Rap

  Check with the System Administrator whether the DNS server settings that allow dynamic DNS using IPv6 address have been set. If the fault persists, perform the 016A Workflow Scanning Error Entry RAP. Launch Issue Status Indicator RAPs April 2017 016-450, 016-453, 016-454 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-133…

• Page 154: Sntp Time Out Rap

  If the fault persists, perform the 016A Scan to Network Error Entry RAP. deleted in sequence even before they are transferred. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 016-455, 016-456, 016-461 2-134 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 155: Rom Write Error (During Dld Method) Rap

  If the fault persists, install a new ESS PWB, PL 3.10 Item If the fault persists, install a new ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 016-500, 016-501, 016-502 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-135…

• Page 156: Smtp Server Fail For Redirector Rap

  If the fault persists, perform the 016A Scan to Network Error Entry RAP. If the fault persists, perform the 016A Scan to Network Error Entry RAP. Status Indicator RAPs Launch Issue April 2017 016-503, 016-504 2-136 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 157: Pop Authentication Fail For Redirector Rap

  Initialise the hard disk. Refer to dC355 Hard Disk Diagnostics. If the fault persists, install a new hard disk, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 016-505, 016-507, 016-508 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-137…

• Page 158: Image Log No Send Rule Rap

  Initialise the hard disk. Refer to dC355 Hard Disk Diagnostics. Install a new hard disk, PL 3.10 Item Install a new hard disk, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 016-509, 016-510, 016-511, 016-512 2-138 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 159: Smtp Server Reception Error Rap

  Ensure all surface mounted modules are securely connected. Reload the software, If the fault persists, perform the 016A Scan to Network Error Entry RAP. Launch Issue Status Indicator RAPs April 2017 016-513, 016-514 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-139…

• Page 160: Xps Short Of Memory

  Ensure all surface mounted modules are securely connected. Reload the software, Reload the software, If the fault persists, perform the 016A Scan to Network Error Entry RAP. Status Indicator RAPs Launch Issue April 2017 016-515, 016-516 2-140 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 161: Ps Booklet Illegal Color Mode Change Rap

  Ensure all surface mounted modules are securely connected. are securely connected. Ensure all surface mounted modules are securely connected. Reload the software, Reload the software, Launch Issue Status Indicator RAPs April 2017 016-517, 016-518 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-141…

• Page 162: Device Dv Limit Reached Rap

  Ensure that all connectors on the ESS PWB, PL 3.10 Item 6 and hard disk, PL 3.10 Item are securely connected. Ensure all surface mounted modules are securely connected. Reload the software, Status Indicator RAPs Launch Issue April 2017 016-519, 016-520 2-142 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 163: Smartcard Not Found Rap

  Advise the customer to insert the smart card into the reader then recheck the PIN before performing the personal signature scan. Check the wiring between the card reader and the machine. Launch Issue Status Indicator RAPs April 2017 016-521, 016-522 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-143…

• Page 164: Ldap Ssl Error 113 Rap

  LDAP server SSL certificate in the device. Advise the customer to change the LADP server SSL certificate to one that is valid. Status Indicator RAPs Launch Issue April 2017 016-523, 016-524, 016-525 2-144 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 165: Ldap Ssl Error 116 Rap

  Advise the customer to ensure that the address of the LDAP server set in the device matches For information only, an internal error has occurred in the program. the address of the LDAP server defined in the SSL certificate. Launch Issue Status Indicator RAPs April 2017 016-526, 016-527 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-145…

• Page 166: Smartcard Not Authorized Rap

  Advise the customer to check the PIN, then perform the personal signature scan. Check the network connection. Advise the customer to check that the remote download server is correctly configured and operating on the network. Status Indicator RAPs Launch Issue April 2017 016-528, 016-529 2-146 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 167: Kerberos Attestation Protocol Error 37 Rap

  Check that the daylight saving time and time zone settings for the device and the Kerbe- ros server are the same. Launch Issue Status Indicator RAPs April 2017 016-533, 016-534 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-147…

• Page 168: Remote Download File Access Error Rap

  Advise the customer to check the remote download server for the FW update file. Procedure Advise the customer to check the connection to the DNS and whether the remote download server name has been registered in the DNS. Status Indicator RAPs Launch Issue April 2017 016-535, 016-536 2-148 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 169: Remote Download Server Connection Error Rap

  Initialise the hard disk. Refer to dC355 Hard Disk Diagnostics. Initialize the Sys — System NVM, refer to dC301. Install a new hard disk, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 016-537, 016-538 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-149…

• Page 170: Kerberos Attestation Other Protocol Error Rap

  Press the Authentication Agent button on the Authentication window of the device. The Authentication Agent window appears. Press the Update button. Status Indicator RAPs Launch Issue April 2017 016-539, 016-543 2-150 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 171: Attestation Agent Error 545 Rap

  Time Service in the PC where the ApeosWare Authentication Agent is installed is stopped, start it. Switch off, then switch on the machine, Launch Issue Status Indicator RAPs April 2017 016-545, 016-546, 558, 569 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-151…

• Page 172: Attestation Agent Error 548 Rap

  The version of the ApeosWare Authentication Agent needs to be upgraded. Advise the cus- tomer to check that the machine is a product that is supported by the upgraded version of the ApeosWare Authentication Agent. Status Indicator RAPs Launch Issue April 2017 016-548, 016-553 2-152 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 173: Attestation Agent Error 554 Rap

  Advise the customer to check that the ApeosWare Authentication Agent can connect to the password of the ApeosWare Authentication Agent domain. database or the active directory. Launch Issue Status Indicator RAPs April 2017 016-554, 016-555 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-153…

• Page 174: Attestation Agent Error 556 Rap

  Advise the customer to check the ApeosWare Authentication Agent. Advise the customer to wait 5 minutes before authenticating again as the service is over- loaded. Status Indicator RAPs Launch Issue April 2017 016-556, 016-557 2-154 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 175: Remote Download Parameter Error Rap

  If DNS address of the server is set as the server name/IP address of the ApeosWare Authentication Agent in the printer function settings list, check that DNS is enabled. Launch Issue Status Indicator RAPs April 2017 016-559, 016-560 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-155…

• Page 176: Detected User Duplication Rap

  Authentication Agent do not have the same IC card information. Advise the customer to check that the correct user name and password was specified when accessing the remote download server. Status Indicator RAPs Launch Issue April 2017 016-562, 016-564 2-156 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 177: Backup Restore Error Rap

  ESS/IIT/IOT/fax ROM version is still the same as the version used when the backed-up file was created. Furthermore, check the device is the same as the one that generated the backed-up file. Launch Issue Status Indicator RAPs April 2017 016-565, 016-566 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-157…

• Page 178: Backup Capacity Full Rap

  When performing restore using USB backup files, check that the USB memory is correctly installed. If the fault persists, delete the backup files. If the problem still persists, use a PC to format the USB memory. Status Indicator RAPs Launch Issue April 2017 016-567, 016-568 2-158 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 179: Job Ticket Out Of Memory Rap

  Advise the customer to check for a mismatch between parameters specified by the job ticket. 10. Run the job. Correct the parameters, then resend the job. Launch Issue Status Indicator RAPs April 2017 016-570, 016-571 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-159…

• Page 180: Job Ticket Media Error Rap

  Advise the customer to ensure the that software is correctly installed on client that generates properties (size/type/weight/color/punched) are specified by job ticket. job ticket; operational requirements are met; and software version matches device version. Status Indicator RAPs Launch Issue April 2017 016-572, 016-573 2-160 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 181: Ftp Host Name Solution Error Rap

  Advise the customer to check the connection to the DNS and whether the destination server Advise the customer to set the DNS address or set the destination server address using IP name has been registered in the DNS. address. Launch Issue Status Indicator RAPs April 2017 016-574, 016-575 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-161…

• Page 182: Ftp Server Connection Error Rap

  Check that the server IP address is correct. • Check that the server IP address is correct. Check the connection of the network cables. • Check the connection of network cables. Status Indicator RAPs Launch Issue April 2017 016-576, 016-577 2-162 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 183: Ftp Login Name Or Password Error Rap

  Advise the customer to check that the login name (user name) and password are correct. Procedure Advise the customer to check that the scanned image storage destination on the FTP scan server is correct. Launch Issue Status Indicator RAPs April 2017 016-578, 016-579 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-163…

• Page 184: Ftp File Name Acquisition Failure Rap

  Advise the customer to check the access rights to the FTP scan server. Advise the customer to change the file name/destination folder or move or delete the files in the destination folder. Status Indicator RAPs Launch Issue April 2017 016-580, 016-581 2-164 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 185: Ftp File Creation Failure Rap

  Check whether a folder with the same name as the specified name already exists. Check that the storage destination has enough free space. Launch Issue Status Indicator RAPs April 2017 016-582, 016-588, 016-583, 016-584 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-165…

• Page 186: Ftp File Delete/Read Failure Rap

  (save to PC) FTP transfer. Procedure Advise the customer to check whether there is access right to the FTP server and grant the proper rights. Status Indicator RAPs Launch Issue April 2017 016-585, 587, 589, 016-586 2-166 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 187: Ftp Data Reading Failure Rap

  Advise the customer to set ‘File Name Conflict’ to other than ‘Cancel Job’. When ‘Add’ is selected for ‘File Name Conflict’, advise the customer to check that the file for- mat is not set to Multi-page. Launch Issue Status Indicator RAPs April 2017 016-590, 016-591 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-167…

• Page 188: Ftp Dat File Access Error Rap

  NAME.DAT file is correct. 016-596 The CDUP command has failed after connecting to the FTP server. Procedure Advise the customer to repeat the operation. Status Indicator RAPs Launch Issue April 2017 016-592, 016-593 to 016-596 2-168 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 189: Same File On Ftp Server Rap

  Reduce a resolution send parameter (image-to-send quality) then resend the job. Reduce a magnification send parameter, then resend the job. Increase the maximum message size (10MB recommended default). Launch Issue Status Indicator RAPs April 2017 016-597, 016-598, 016-599 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-169…

• Page 190: Ko Authentication Locked Rap

  NOTE: Default is 10 users. NVM value 700-564 can be set between 1 to 600 users. With this feature enabled, the machine denies access when an incorrect System Administrator ID is entered the selected number of times. Status Indicator RAPs Launch Issue April 2017 016-600, 016-601 2-170 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 191: Debug Log Created Rap

  Reload the software, If the fault persists, install a new components as necessary: • ESS PWB, PL 3.10 Item • Drive PWB, PL 1.10 Item Launch Issue Status Indicator RAPs April 2017 016-604, 016-606, 016-608 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-171…

• Page 192: Pci Option Fail Rap

  016-610 PCI EX option no support device fail. Procedure Ensure the SD card, PL 3.10 Item 11 is correctly installed. Procedure Remove unknown PCI or PCIEX option. Status Indicator RAPs Launch Issue April 2017 016-609, 016-610, 016-611 2-172 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 193: Log Image Creation Failure Rap

  Procedure Procedure For information only, no service action necessary. Advise the customer to increase the number of password digits for the print job. Launch Issue Status Indicator RAPs April 2017 016-612, 016-700 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-173…

• Page 194: Out Of Art Ex Memory Rap

  If the fault persists, reload the software, Execute Image Compression in the Graphics tab of the printer driver. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 016-701, 016-702 2-174 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 195: Email To Invalid Box Rap

  Initialise the hard disk. Refer to dC355 Hard Disk Diagnostics. Initialize the Sys — System NVM, refer to dC301. Install a new hard disk, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 016-703, 016-704 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-175…

• Page 196: Secure Print Fail Rap

  Initialize the Sys — System NVM, refer to dC301. Install new components as necessary: • Hard disk, PL 3.10 Item • ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 016-705, 016-706 2-176 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 197: Sample Print Fail Rap

  If the fault persists, install a new ESS PWB, PL 3.10 Item Install a new hard disk, PL 3.10 Item If the fault persists, install a new ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 016-707, 016-708 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-177…

• Page 198: Art Ex Command Error Rap

  If the fault persists, install a new ESS PWB, PL 3.10 Item Install a new hard disk, PL 3.10 Item If the fault persists, install a new ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 016-709, 016-710 2-178 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 199: Email Transmission Size Limit Rap

  Ensure all surface mounted modules are securely connected. Reload the software, If the fault persists, install a new ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 016-711, 016-712 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-179…

• Page 200: Security Box Password Error Rap

  Reload the software, If the fault persists, install a new ESS PWB, PL 3.10 Item If the fault persists, install a new ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 016-713, 016-714 2-180 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 201: Escp Form Invalid Password Rap

  Initialize the Sys — System NVM, refer to dC301. Install a new hard disk, PL 3.10 Item If the fault persists, install a new ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 016-715, 016-716 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-181…

• Page 202: Fax Send Result Not Found Rap

  Initialize the Sys — System NVM, refer to dC301. Install a new hard disk, PL 3.10 Item If the fault persists, install a new ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 016-717, 016-718 2-182 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 203: Out Of Pcl Memory Rap

  Decomposer in some mea- If the fault persists, reload the software, sure. If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 016-719, 016-720 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-183…

• Page 204: To 016-724 Settings Error Rap

  Perform the steps that follow: Advise the customer to correct the settings, then execute the command again. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 016-721 to 016-724, 016-725 2-184 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 205: Pdl Auto Switch Fail Rap

  Advise the customer to switch off paper saving, then print the job again. If the fault persists, reload the software, If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 016-726, 016-727 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-185…

• Page 206: Unsupported Tiff Data Rap

  Perform the steps that follow: Advise the customer to refer to the User Guide to correct the valid range. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 016-728, 016-729 2-186 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 207: Invalid Data Rap

  Set a correct DNS server address. If the fault persists, reload the software, Reload the software, If the fault persists, perform the 016A Scan to Network Error Entry RAP. Launch Issue Status Indicator RAPs April 2017 016-731, 016-732, 016-733 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-187…

• Page 208: Updating Job Template Rap

  If the fault persists, reload the software, Advise the customer to specify the correct settings that allow booklet printing. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 016-735, 016-738, 739, 740 2-188 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 209: Download Mode Fail Rap

  Advise the customer to cancel the download prohibited mode then check that the jobs have completed before retrying the operation. Enter dC131. Set NVM value 700-420 to 0, the retry the operation. Launch Issue Status Indicator RAPs April 2017 016-741, 016-742 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-189…

• Page 210: Device Model/Panel Type Error Rap

  Advise the customer to source a download file that has the same model with the device VerUP Perform the steps that follow: then retry the job. Ensure that the cable connected to the device is secured correctly, then retry the job. Status Indicator RAPs Launch Issue April 2017 016-743, 016-744 2-190 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 211: Download Data Xpjl Fatal Error Rap

  Advise the customer to print via the driver from Acrobat Reader. Reload the software, If the fault persists, perform the 016A Scan to Network Error Entry RAP. Launch Issue Status Indicator RAPs April 2017 016-745, 016-746, 016-751 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-191…

• Page 212: Drawing Annotation Memory Rap

  Initialize the Sys — System NVM, refer to dC301. Install a new hard disk, PL 3.10 Item If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 016-747, 016-748, 774, 775, 778, 981 2-192 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 213: Jcl Syntax Error Rap

  Request the other party to resend the internet fax document using a print language If the fault persists, reload the software, that can be printed by the machine. If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 016-749, 016-750 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-193…

• Page 214: Pdf Short Of Memory Rap

  Normal. When the print mode is set to Standard, change the setting to High Speed. If the fault persists, reload the software, Print using a driver from Acrobat Reader. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 016-752, 016-753 2-194 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 215: Pdf Print Prohibited Rap

  Advise the customer to request the Account Administrator for access to use the service. file. If the fault persists, reload the software, If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 016-755, 016-756 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-195…

• Page 216: Auditron Invalid User Rap

  Set the new function that is allowed for that account then try again. Request the Account Administrator to add the rights. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 016-757, 016-758 2-196 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 217: Auditron Limit Reached Rap

  Advise the customer to request the Account Administrator to set the number of copies, Advise the customer to resend the job. etc. If the fault persists, reload the software, If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 016-759, 016-760 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-197…

• Page 218: Fifo Empty Rap

  Advise the customer to correct then select the decomposer from the UI or with a com- mand. If the fault persists, reload the software, If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 016-761, 016-762 2-198 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 219: Pop Server Connect Rap

  If the fault persists, refer the customer to the System Administrator Guide to check that the machine is correctly configured. the machine is correctly configured. Launch Issue Status Indicator RAPs April 2017 016-763, 016-764 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-199…

• Page 220: Smtp Server Error Rap

  SMTP (email) server that the server disk drive or mailboxes are full. If the fault persists, refer to the System Administrator Guide to ensure that the machine is configured correctly. Status Indicator RAPs Launch Issue April 2017 016-765, 016-766, 016-767 2-200 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 221: Invalid Sender Address Rap

  Advise the customer to check that the sender address is correct. Advise the customer to contact the network administrator for advice and ensure that the SMTP server supports DSN. Launch Issue Status Indicator RAPs April 2017 016-768, 016-769 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-201…

• Page 222: Direct Fax Function Canceled Rap

  Advise the customer to set the DNS address. Or, set the scan data repository address using IP address. Reload the software, If the fault persists, perform the 016A Workflow Scanning Error Entry RAP. Status Indicator RAPs Launch Issue April 2017 016-770, 016-772 2-202 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 223: Image Conversion Error Rap

  Set to Single File for Each Page, or set the Image Format setting to Drawing Object. If the fault persists, perform the 016A Workflow Scanning Error Entry RAP. Launch Issue Status Indicator RAPs April 2017 016-776, 016-779 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-203…

• Page 224: Server Connect Error Rap

  Initialise the hard disk. Refer to dC355 Hard Disk Diagnostics. Initialize the Sys — System NVM, refer to dC301. Reload the software, Install a new hard disk, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 016-781, 016-786 2-204 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 225: Retrieve To Browser Failed Rap

  Scan to Network Error Entry RAP. Check whether there are problems such as duplicated IP addresses. If the fault persists, perform the 016A Scan to Network Error Entry RAP. Launch Issue Status Indicator RAPs April 2017 016-788, 016-790 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-205…

• Page 226: Specified Job Not Found Rap

  Advise the customer to repeat the operation. Advise the customer to check that the media is inserted. If the fault persists, reload the software, If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 016-792, 016-794 2-206 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 227: Media Reader Format Error Rap

  PC, then reset the settings. reset the settings. If the fault persists, reload the software, If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 016-795, 016-796 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-207…

• Page 228: Image File Read Error Rap

  PC, then reset the settings. If the fault persists, perform the 016A Scan to Network Error Entry RAP. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 016-797, 016-799 2-208 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 229: Required Resource Not Ready Rap

  Reload the software, Perform the steps that follow: Advise the customer to correctly load paper or install the staples. If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 016-910, 016-911, 016-920 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-209…

• Page 230: Hdd Access Error 2 Rap

  Initialise the hard disk. Refer to dC355 Hard Disk Diagnostics. Initialize the Sys — System NVM, refer to dC301. Install a new hard disk, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 016-981, 982, 016-983 2-210 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 231: Scan To Email Data Size Rap

  NOTE: If the Windows key is enabled (the key located in the lower left corner with the Microsoft logo), hold the Windows key down, press R and release both keys to open the Command window. Launch Issue Status Indicator RAPs April 2017 016-985, 016A Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-211…

• Page 232
  If the IP address is correct, contact 2nd level support. Attempt to send a scan job from the machine, if the scan to job did not complete, contact 2nd level support. Status Indicator RAPs Launch Issue April 2017 016A 2-212 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 233: Job Limit Illegal Response Rap

  Advise the customer to change the user privileges. Check the job parameter settings, then re-run the job. Check the response packet from the job limit server. Launch Issue Status Indicator RAPs April 2017 017-500, 017-501 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-213…

• Page 234: Password Over Maximum Rap

  Advise the customer to lower the number of password digits. Procedure Advise the customer to check the network status and the operating status of JobLimit server. Status Indicator RAPs Launch Issue April 2017 017-503, 017-504, 017-505 2-214 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 235: Job Limit Rejected Rap

  Procedure Procedure Advise the customer to contact the System Administrator. Advise the customer to change the SSL operation mode setting to other than STARTTLS mode. Launch Issue Status Indicator RAPs April 2017 017-506, 017-713 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-215…

• Page 236: Smtp Over Ssl Fail Rap

  Advise the customer to check if this occurred in TLS Mode, it may be due to an incorrect machine. port number. Check the Port Number settings of the SMTP Server. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 017-714, 017-715 2-216 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 237: Ssl Certificate (Smtp) Fail Rap

  NOTE: This problem can also be fixed by switching off the machines SSL Server Verifica- tion setting. This will render the machine unable to guarantee the authenticity of the SMTP server that it is connecting to. Launch Issue Status Indicator RAPs April 2017 017-716, 717, 718, 017-719 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-217…

• Page 238: Pjl Command Fail Rap

  Advise the customer to perform the operation when the value of total impressions is between 0 Procedure and 9,999,900. Advise the customer to correct the contract type or geographic region value specified by PJL command, then try again. Status Indicator RAPs Launch Issue April 2017 017-720, 017-721, 017-722 2-218 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 239: Docuworks Unsupported Character Fail Rap

  Advise the customer to print from the DocuWorks viewer using the print driver (ART-EX, If the fault persists, reload the software, PCL, etc.). If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 017-723, 017-725 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-219…

• Page 240: Scan Job Flow Document Fail Rap

  Resolution of the document for processing is 300dpi. • Magnification of the of the document for processing is 100%. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 017-728, 017-729 2-220 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 241: Network Error In Pdl Transfer Rap

  Check that the POP server IP address that is set in the machine is correct. Check that the IPP port of the destination machine is enabled. Check the connection of network cables. Launch Issue Status Indicator RAPs April 2017 017-730, 017-731 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-221…

• Page 242: Offline Error In Pdl Transfer Rap

  017-733 Unable to send because destination printer is offline. Procedure Procedure Advise the customer to disable the offline status of the destination machine. Advise the customer to repeat the operation. Status Indicator RAPs Launch Issue April 2017 017-732, 017-733 2-222 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 243: Ipp Data Error Rap

  Advise the customer to print by using a different print method (printer driver or utility other than print from IPP) that is supported by the machine. If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 017-734, 017-735 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-223…

• Page 244: Custom Transfer Out Of Memory Rap

  Initialise the hard disk. Refer to dC355 Image Disk Diagnostics. Initialize the Sys — System NVM, refer to dC301. Initialize the Sys — System NVM, refer to dC301. Status Indicator RAPs Launch Issue April 2017 017-737, 017-738, 017-746 2-224 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 245: Transfer Service Not Available Rap

  Check the contents of the instruction set that is being used. If the instruction set was gen- Input the software key for the customization kit. erated by a custom service, revise the custom service contents. Launch Issue Status Indicator RAPs April 2017 017-739, 017-740, 017-741 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-225…

• Page 246
  Check whether it is possible to log in to the transfer destination server, etc. by using the specified user name and password. Status Indicator RAPs Launch Issue April 2017 017-742, 743, 744, 017-745 2-226 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 247: Custom Transfer Plug-In Connection Timeout Rap

  Advise the customer to check the machine settings required for file transfer. Wait a while, then re-run the job. If the situation does not improve, consult with the Network Administrator. Launch Issue Status Indicator RAPs April 2017 017-747, 017-748 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-227…

• Page 248: Custom Transfer Plug-In Xml Fail Rap

  Advise the customer to check the contents of the instruction set that is being used. If the Switch off, then switch on the machine, instruction set was generated by a custom service, revise the custom service contents. Status Indicator RAPs Launch Issue April 2017 017-749, 017-750 2-228 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 249: Custom Transfer Plug-In Other Fail Rap

  Either set the software download via network to allowed or perform the software down- load using a USB. If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 017-751, 017-755 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-229…

• Page 250: Download Data Inspection Error Rap

  If this had occurred in TSL mode, it may be due to different port number. Advise the cus- tomer to check the port number settings of the POP server. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 017-759, 017-760, 017-766 2-230 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 251: Ssl Server Cert Untrusted (Pop) Rap

  This will render the machine unable to guarantee the authenticity of the POP server that it is connecting to. Launch Issue Status Indicator RAPs April 2017 017-761, 017-767, 017-762, 763, 764, 768, 769, 770 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-231…

• Page 252: Pop Over Ssl Internal Fail Rap

  Procedure Advise the customer to: Procedure Darken the density during scan. Advise the customer to repeat the operation. Turn off the blank suppression instruction. Status Indicator RAPs Launch Issue April 2017 017-765, 017-771, 017-772 2-232 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 253: Netlog Task Error Rap

  017-774 Message discard error. Procedure Procedure Advise the customer to check the setting related to the Netlog function. For information only, no service action necessary. Launch Issue Status Indicator RAPs April 2017 017-773, 017-774 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-233…

• Page 254: Network Api Error Rap

  Syslog server, or a network cable failure. Status Indicator RAPs Launch Issue April 2017 017-775, 017-776, 017-777 2-234 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 255: Queue Error Rap

  Procedure Procedure Check the connection state of the network cable. Advise the customer to check if the IP address of the machine is set. Launch Issue Status Indicator RAPs April 2017 017-778, 017-779 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-235…

• Page 256: Held Job Timeout Rap

  Perform the steps that follow: Advise the customer to reinstall after correcting the custom image processing plug-in. Switch off, then switch on the machine, Status Indicator RAPs Launch Issue April 2017 017-780, 017-782, 784, 785, 786 2-236 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 257: Custom Image Processing Memory Rap

  Google Cloud Print). Change the output color to black & white. If the fault persists, reload the software, Switch off, then switch on the machine, Launch Issue Status Indicator RAPs April 2017 017-783, 017-787 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-237…

• Page 258: Job Limit Estimation Logic Fail Rap

  017-798 Job type print made that is prohibited. 017-799 Single sided print made despite being prohibited. Procedure Advise the customer to set the permissions as required. Status Indicator RAPs Launch Issue April 2017 017-789, 017-790 to 017-799 2-238 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 259: Ipsec Configuration Mismatch Rap

  IPSEC certificate is not set because the set to prohibit access from the relevant user. authentication method is set to digital signature. Advise the customer to consult with the Server Administrator. Launch Issue Status Indicator RAPs April 2017 018-400, 018-405 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-239…

• Page 260: Setting Status Of Ip Address (Ipv4) Rap

  IP address setting. Advise the customer to change the setting to a different IP address. If the fault persists, perform the 016A Workflow Scanning Error Entry RAP. Status Indicator RAPs Launch Issue April 2017 018-406, 018-407 2-240 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 261: Duplicate Ipv4 Address Rap

  Check if the IP address that was set in state-less address auto setting is not used in other places. If the fault persists, perform the 016A Workflow Scanning Error Entry RAP. Launch Issue Status Indicator RAPs April 2017 018-408, 018-409, 412, 413 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-241…

• Page 262: Dynamic Dns Update Failure Rap

  If the fault persists, perform the 016A Workflow Scanning Error Entry RAP. If the fault persists, perform the 016A Workflow Scanning Error Entry RAP. Status Indicator RAPs Launch Issue April 2017 018-410, 018-411, 018-414 2-242 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 263: Duplicate Ipv6 Address 3 Rap

  Check if the IPv6 address that was automatically set as link local address is not used in other places. If the fault persists, perform the 016A Workflow Scanning Error Entry RAP. Launch Issue Status Indicator RAPs April 2017 018-415, 018-416 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-243…

• Page 264: To 018-426 Wlan Wpa Enterprise Certificate Failure Rap

  Procedure Advise the customer to request their network administrator to configure the WPA-Enterprise and validate the server certificate. Status Indicator RAPs Launch Issue April 2017 018-424 to 018-426, 018-427 2-244 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 265: Wlan Module Connection Failure Rap

  Advise the customer to request their network administrator to change the IP address of the systems the machine is connected to, to something different. Launch Issue Status Indicator RAPs April 2017 018-428, 018-429 to 018-436 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-245…

• Page 266: Wifi Direct Setting Conflict Rap

  Advise the customer to request their network administrator to change the setting for the config- network type to Infrastructure. uration information related to the IP protocol stack to Dual or the IPv4 mode. Status Indicator RAPs Launch Issue April 2017 018-439, 018-440 2-246 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 267: Wifi Direct Setting 5Ghz Conflict Rap

  Retry the authentication operation. Enter the correct user name and password. Check the status of the CA server. Reboot it if necessary. Launch Issue Status Indicator RAPs April 2017 018-441, 018-500, 501, 503, 504, 506, 507, 508 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-247…

• Page 268: Smb Login Failure Rap

  Advise the customer to check the properties information of the specified user and check word. whether the workstations that can log in to the server are limited. Status Indicator RAPs Launch Issue April 2017 018-502, 018-505 2-248 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 269: Template Parameter Conflict Rap

  The transfer repository is not set correctly. Check whether the DNS server setting is correct. A nonexistent template name is specified. Check whether the port for the specified protocol is activate. Launch Issue Status Indicator RAPs April 2017 018-509, 018-524 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-249…

• Page 270: Hdd Full Or Access Error Rap

  018-532 Failed to create CUI scan job. Procedure Advise the customer to wait for a while, then perform the same operation again. Status Indicator RAPs Launch Issue April 2017 018-525, 018-526 to 018-529, 531, 532 2-250 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 271: Authentication Error Rap

  (color mode, number of sheets, services) that was set by the administrator. Check the shared name specified then set the correct name. Check that the user has the right to access the shared name specified. Launch Issue Status Indicator RAPs April 2017 018-530, 018-543 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-251…

• Page 272: Smb Scan Users Restriction Rap

  Check that the drive and directory that are specified in the HTTP server that sends scanned documents are accessible. Check whether the number of users who are concurrently using the server has exceeded the maximum number. Repeat the operation. Status Indicator RAPs Launch Issue April 2017 018-547, 018-556 2-252 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 273: Http Invalid Character In Filename Rap

  Check that the directory that is specified in the scanned document destination HTTP server exists. Check that the file name that is specified in the scanned document destination HTTP server exists. Launch Issue Status Indicator RAPs April 2017 018-557, 018-558 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-253…

• Page 274: Http File Duplication Fail Rap

  Check the login password. Check the name of scanned document destination HTTP server. Check the server path name of scanned document destination HTTP server. Status Indicator RAPs Launch Issue April 2017 018-559, 018-560 to 018-563 2-254 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 275: Host Name Solution Error In Http Rap

  Check whether it is connected to the DNS server. Check whether the DNS server address is set. Check whether the DNS server address is set. Launch Issue Status Indicator RAPs April 2017 018-564, 018-565 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-255…

• Page 276: Server Connect Error In Http Rap

  Check whether the scanned document destination HTTP server is accessible from the valid. Check the name of scanned document destination HTTP server. Check the server path name of scanned document destination HTTP server. Status Indicator RAPs Launch Issue April 2017 018-566, 018-567, 018-568 2-256 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 277: Http Server Certificate Fail Rap

  The certificate path of the SSL server certificate and import any necessary CA certif- icate. If the certificate is not registered in the scanned document destination HTTP server, dis- able the machine certificate validation. Launch Issue Status Indicator RAPs April 2017 018-569, 018-570 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-257…

• Page 278: Internal Error In Scan Rap

  018-587 File name conflict stop. Procedure Procedure Advise the customer to repeat the operation. Advise the customer to set File Name Conflict to other than Cancel Job. Status Indicator RAPs Launch Issue April 2017 018-571, 018-587 2-258 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 279: Scan Filing Policy Invalid Rap

  Advise the customer that when Add is selected for File Name Conflict, check that the NEXT- is not set to Multi-page. NAME.DAT file is correct. Launch Issue Status Indicator RAPs April 2017 018-588, 018-589 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-259…

• Page 280: Same Name Exists Rap

  Advise the customer to change the file name/destination folder on the scan server. Else, move the same folder in the same server. or delete the files in the destination folder. Status Indicator RAPs Launch Issue April 2017 018-590, 018-591 2-260 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 281: Lock Folder Fail Rap

  Check if a lock directory (*.LCK) remains in the transfer destination, delete it manually then retry the job. Check whether there is a folder that has the same name as the specified name. Launch Issue Status Indicator RAPs April 2017 018-592, 018-593, 018-595 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-261…

• Page 282: Network Error Rap

  Advise the customer to verify the machine LDAP setups. If the check is good, there may be a problem with the remote LDAP server. Status Indicator RAPs Launch Issue April 2017 018-596, 018-700, 018-701 to 018-705 2-262 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 283: Ldap Protocol Error 06 Rap

  Advise the customer to verify the machine LDAP setups. If the check is good, there may be a problem with the remote LDAP server. Launch Issue Status Indicator RAPs April 2017 018-706, 018-707, 018-708 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-263…

• Page 284: Active Communication Is Unavailable Now Fail Rap

  Advise the customer to verify the machine LDAP setups. If the check is good, there may be a problem with the remote LDAP server. Status Indicator RAPs Launch Issue April 2017 018-709, 018-710 to 018-714 2-264 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 285: Kerberos Attestation Protocol Error 73 Rap

  Advise the customer to verify the machine LDAP setups. If the check is good, there may be a problem with the remote LDAP server. Launch Issue Status Indicator RAPs April 2017 018-715, 018-716 to 018-721 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-265…

• Page 286: Gcp Network Fail Rap

  Advise the customer to confirm with the network administrator the correct root CA certifi- cate is present, certificate authentication settings are correct. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 018-722, 018-723, 018-740 2-266 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 287: Gcp Ssl Connection Fail Rap

  Advise the customer to confirm with the network administrator the network (SSL Commu- nication) connection status, SSL settings status. If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 018-724, 018-725 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-267…

• Page 288: Kerberos Attestation Protocol Error 70 Rap

  Kerberos server prohibits the use of the certificate, it is nec- essary to ask the server administrator to authorise the server permit it. Status Indicator RAPs Launch Issue April 2017 018-726, 018-727 2-268 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 289: Kerberos Attestation Protocol Error 72 Rap

  Advise the customer to check the network connection status, settings status as the net- work might be congested. If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 018-728, 018-729, 730, 738, 739, 743, 744, 745, 746 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-269…

• Page 290: Gcp Hdd Limit Fail Rap

  Advise the customer to verify the machine LDAP setups. If the check is good, there may be a problem with the remote LDAP server. Status Indicator RAPs Launch Issue April 2017 018-731, 018-732 to 018-736 2-270 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 291: Gcp Other Fail Rap

  Check whether a file can be written to the same storage destination on that SMB server. If write is possible, try to perform the same operation again from the machine. Launch Issue Status Indicator RAPs April 2017 018-737, 018-741, 018-747 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-271…

• Page 292: To 018-754 Ldap Protocol Errors 48, 50 To 36 Rap

  Advise the customer to verify the machine LDAP setups. If the check is good, there may be a problem with the remote LDAP server. Status Indicator RAPs Launch Issue April 2017 018-748, 018-750 to 018-754, 018-749 2-272 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 293: Server Connection Error In Smb Rap

  NOTE: If the situation does not improve, there is a possibility of bad connection status in the customers environment. Advise them to consult with the System Administrator. Launch Issue Status Indicator RAPs April 2017 018-755, 018-756 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-273…

• Page 294: Host Name Solution Error In Smb Rap

  SMB server. If write is possible, try to perform the same operation again from the Check whether the storage destination or file name of the scan image that is set at the machine. main unit contains restricted characters. Status Indicator RAPs Launch Issue April 2017 018-757, 018-758, 018-759 2-274 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 295: Dfs Link Error In Smb Rap

  Terminate the applications that are currently not in use. Check the memory usage status and perform upgrades to increase the memory. Reboot the server. Launch Issue Status Indicator RAPs April 2017 018-760, 018-761 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-275…

• Page 296: Server Response Timeout In Smb Rap

  Check that there is no cable unplugged or any issues with the router or the hub in the net- If it contains any machine-dependent characters, edit it so that the name no longer con- work route. tain any and operate. Status Indicator RAPs Launch Issue April 2017 018-762, 018-763 2-276 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 297: Ldap Protocol Errors 64 To 69 And 71 Rap

  There is a problem with the LDAP setups on the machine or with the remote LDAP server. Advise the customer to verify the machine LDAP setups. If the check is good, there may be a problem with the remote LDAP server. Launch Issue Status Indicator RAPs April 2017 018-764, 018-770 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-277…

• Page 298: Shared Name Not Found In Server Rap

  If the transfer destination is a Macintosh, the permission setting must be changed for the user of the shared folder. For the settings, check with the System Administrator. Status Indicator RAPs Launch Issue April 2017 018-772, 018-773 2-278 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 299: To 018-784 Ldap Protocol Errors 80 And 82 To 84 Rap

  Advise the customer to verify the machine LDAP setups. If the check is good, there may be a problem with the remote LDAP server. Launch Issue Status Indicator RAPs April 2017 018-780 to 018-784, 018-781 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-279…

• Page 300: Ldap Protocol Error 85 Rap

  There is a problem with the LDAP setups on the machine or with the remote LDAP server. Advise the customer to verify the machine LDAP setups. If the check is good, there may be a problem with the remote LDAP server. Status Indicator RAPs Launch Issue April 2017 018-785, 018-786 2-280 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 301: Fax Entry Rap

  Unable To Send A Fax To Some Machines RAP. The machine will receive a fax from the remote machine. Perform the 020D Unable To Receive A Fax RAP. Launch Issue Status Indicator RAPs April 2017 020A Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-281…

• Page 302: Unable To Send A Fax Rap

  The fax is working correctly. Send a 3 page test fax to a known good fax machine. Print a protocol report, 30. Check for errors. Re-enter the details from the Fax options. Status Indicator RAPs Launch Issue April 2017 020B 2-282 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 303: Unable To Send A Fax To Some Machines Rap

  23. Select Service Settings / Embedded Fax Set- should report the problem to the telephone company. tings / Transmission Defaults / Automatic Resend. Set the number of resends to 1 or 2. Launch Issue Status Indicator RAPs April 2017 020C, 020D Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-283…

• Page 304: Fax Will Not Print Rap

  Auto Tray Switching is set to Use Same or Larger Paper Size. • Auto Reduce on Receipt is set to On. • Fax Receive Tray is set to all available trays. Status Indicator RAPs Launch Issue April 2017 020D, 020E 2-284 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 305: Fax App Not Available Rap

  PL 20.05 Item • Fax USB harness, PL 20.05 Item Perform SCP 5 Final Actions. • ESS PWB, PL 3.10 Item Perform SCP 5 Final Actions. Launch Issue Status Indicator RAPs April 2017 020F, 020G Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-285…

• Page 306: Fax Problems On Digital Networks Rap

  ‘1111’ (default setting). Select Log In. Select Apps. From the Installed Apps list, select Fax. Disable Super G3. If problems are still not resolved after these actions, escalate the problem using the nor- mal escalation process. Status Indicator RAPs Launch Issue April 2017 020H 2-286 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 307: Usb Ic Card Reader Error Rap

  NOTE: Obtain consent from the customer as to the values to set the prices to. If the fault persists, advise the customer that the card reader is faulty. Perform the Special Boot Modes RAP. Launch Issue Status Indicator RAPs April 2017 021-210, 211, 212, 021-213 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-287…

• Page 308: Usb Ic Card Reader Encryption Setting Rap

  Or replace the connected accessory with the appropriate one for the setting. Switch off, had its encryption settings initialized as factory default settings to the machine. Switch off, then switch on the machine, then switch on the machine, Status Indicator RAPs Launch Issue April 2017 021-214, 021-215 2-288 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 309: Ep Accessory Fail Rap

  Perform the steps that follow: Enter dC131. Ensure NVM value 850-007 is set correctly. If the fault persists, perform the 016-357 Controller EP Communication Fail RAP. Launch Issue Status Indicator RAPs April 2017 021-360, 021-361 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-289…

• Page 310: Usb Ic Card Reader Connection Error Rap

  Switch off, then switch on the machine, Advise the customer to disconnect the USB IC card reader that caused this error to occur from the USB connector. Status Indicator RAPs Launch Issue April 2017 021-401, 021-500 2-290 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 311: Invalid Url Detected Rap

  Check the connection of the LAN cable. Check the DNS server address settings. Check the default gateway settings. Check the subnet mask settings. Launch Issue Status Indicator RAPs April 2017 021-501, 021-502, 503, 504 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-291…

• Page 312: Ssl Error Rap

  Check the EP proxy server authentication password. If the problem persists after checking the settings, there may be a network failure or the proxy server settings may have changed/failed. Status Indicator RAPs Launch Issue April 2017 021-505, 021-506, 021-507 2-292 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 313: Host/Proxy Connection Timed Out Rap

  Check the connection of the LAN cable. Switch off, then switch on the machine, Check the default gateway settings. Check the subnet mask settings. Launch Issue Status Indicator RAPs April 2017 021-508, 520, 521, 021-509, 515, 516, 522 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-293…

• Page 314: Soap Fault Rap

  Advise the customer to check with the EP Center for the EP contract status, registration status and system operation status. Status Indicator RAPs Launch Issue April 2017 021-510, 021-511, 021-512, 513, 514, 517, 518, 519 2-294 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 315: Internal Error Rap

  If the fault persists, switch off, then switch on the machine, 021-527 Invalid communication message (edge server). Procedure Switch off, then switch on the machine, Launch Issue Status Indicator RAPs April 2017 021-523, 021-524 to 012-527 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-295…

• Page 316: Communication Settings Rap

  If the fault persists, advise the customer to check with the EP Center for the EP contract status, registration status and system operation status. status, registration status and system operation status. Status Indicator RAPs Launch Issue April 2017 021-528, 021-529, 021-530, 012-531 2-296 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 317: To 021-535 Unsupported Rom Set Rap

  RAP. 021-535 An unsupported accessory is detected. If none of the faults are listed, reload the software, Procedure Reload the software, Launch Issue Status Indicator RAPs April 2017 021-532 to 021-535, 021-700 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-297…

• Page 318: Accessory Preparing Rap

  If the fault persists, reload the software, Procedure Perform the steps that follow: Advise the customer to insert a Xerox card, copy card or cash into the accessory, and ensure that there are sufficient fees or card value. If the fault persists, reload the software,…

• Page 319
  If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 021-733, 742, 942, 944, 946, 021-947, 948, 949 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-299…
• Page 320
  Status Indicator RAPs Launch Issue April 2017 021-733, 742, 942, 944, 946, 021-947, 948, 949 2-300 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 321: Ui Rom Download Fail Rap

  Moving parts can cause injury. Perform the steps that follow: Reload the software, If the fault persists, install a new UI assembly, PL 2.05 Item Launch Issue Status Indicator RAPs April 2017 023-500, 023-600, 023-601 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-301…

• Page 322
  Status Indicator RAPs Launch Issue April 2017 023-500, 023-600, 023-601 2-302 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 323: Seeprom Refurbish Rap

  024-359 Transmission receiving error detected by controller (invalid parameter used). 024-360 Initialization error between IOT and ESS. Launch Issue Status Indicator RAPs April 2017 024-322, 024-323, 024-340 to 024-360 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-303…

• Page 324: Invalid Iot Paper Size Rap

  Reload the software, If the fault persists, install new components as necessary: • Drive PWB, PL 1.10 Item • ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 024-340 to 024-360, 024-361 2-304 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 325: Page Sync Illegal Start Or Stop Rap

  Perform the Special Boot Modes RAP. If the fault persists, install new components as necessary: • Drive PWB, PL 1.10 Item • PWB,PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 024-362, 024-363, 024-364 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-305…

• Page 326: Overflow On Loop Back Write Rap

  Moving parts can cause injury. Perform the steps that follow: Switch off, then switch on the machine, If the fault persists, install a new ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 024-365, 024-366 2-306 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 327: Decompress Other Fail Rap

  Format the hard disk drive, refer to dC355 Hard Disk Diagnostics. Reload the software, Reload the software, Perform the Special Boot Modes RAP. Perform the Special Boot Modes RAP. Launch Issue Status Indicator RAPs April 2017 024-367, 024-368 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-307…

• Page 328: Marker Code Detection Fail Rap

  If the fault persists, install new components as necessary: • SD card, PL 3.10 Item • Drive PWB, PL 1.10 Item • ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 024-370, 024-371 to 024-373, 024-375 2-308 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 329: Regicon Pll Parameter Fail Rap

  ESS PWB, PL 3.10 Item If the fault persists, install new components as necessary: • Drive PWB, PL 1.10 Item • ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 024-374, 024-376 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-309…

• Page 330: To 024-614 Counter Repair Rap

  024-613 Modal break point is automatically repaired (ESS NVM repaired). 024-614 Modal break point is automatically repaired (IOT NVM repaired). Procedure For information only, no service action necessary. Status Indicator RAPs Launch Issue April 2017 024-600 to 024-614, 024-615 2-310 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 331: To 024-621 Serial/Product Number Restore Rap

  ESS PWB, 3.10 Item 6 are securely connected. If the fault persists, install a new hard disk drive, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 024-616 to 024-621, 024-700 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-311…

• Page 332: Invalid Instruction Of Face Inversion Rap

  Fuser Unit exit sensor. Refer to the 077-104, 109, 113, 901 Fuser Exit Sensor Jam RAP. • Exit 2 sensor. Refer to the 077-105 Exit Sensor 2 Jam RAP. Status Indicator RAPs Launch Issue April 2017 024-701, 024-702 2-312 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 333: Booklet Sheets Count Over Rap

  Advise the customer to use paper of a lighter weight so as not to exceed the maximum output limit or use less pages. If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 024-703, 742, 775, 024-707 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-313…

• Page 334: Duplex Inversion Prohibited (Face Down) Rap

  Advise the customer to use paper that is in specification or to print face up. Refer to Procedure Paper and Media Size Specifications. Advise the customer to use the correct print parameters. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 024-708, 024-746, 024-747 2-314 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 335: Bates Numbering Digit Exceeded Rap

  Procedure If the fault persists, reload the software, Perform the 071-212 Tray 1 Paper Size Sensor Fault RAP. Launch Issue Status Indicator RAPs April 2017 024-748, 024-910, 946, 959 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-315…

• Page 336: Tray 2 Size Mismatch Rap

  Procedure Perform the 072-212 Tray 2 Paper Size Sensor Fault RAP. Perform the 073-212 Tray 3 Paper Size Sensor Fault RAP. Status Indicator RAPs Launch Issue April 2017 024-911, 947, 960, 024-912, 948, 961 2-316 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 337: Tray 4 Size Mismatch Rap

  024-962 Tray 4 size mismatch. Procedure For information only, no service action necessary. Procedure Perform the 074-212 Tray 4 Paper Size Sensor Fault RAP. Launch Issue Status Indicator RAPs April 2017 024-913, 949, 962, 024-914, 915 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-317…

• Page 338: Full Stack Rap

  Stacker Tray Upper Limit Failure RAP. 024-980 Finisher stacker tray full stack. 024-981 Finisher top tray paper full. Procedure Perform the 012-211 Stacker Tray Fail Entry RAP. Status Indicator RAPs Launch Issue April 2017 024-916, 980, 981, 024-917 2-318 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 339: Face Up Tray Close Rap

  024-920 The paper output to the face down tray 1 is full. Procedure Procedure For information only, no service action necessary. For information only, no service action necessary. Launch Issue Status Indicator RAPs April 2017 024-919, 024-920 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-319…

• Page 340: Puncher Waste Bin Not Set Rap

  4. If the fault persists, install a new finisher PWB (integrated office fin- isher), PL 12.14 Item 1 or (office finisher LX), PL 13.45 Item Status Indicator RAPs Launch Issue April 2017 024-926, 963, 990, 024-928 2-320 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 341
  Switch off, then switch on the machine, 10. Open, then close the eject cover. If the fault persists, install a new finisher PWB, PL 13.45 Item Perform the relevant RAP. Launch Issue Status Indicator RAPs April 2017 024-928A, 024-928B Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-321…

• Page 342: Paper Type Mismatch Rap

  Ensure all surface mounted modules on both PWBs are Item 6 are securely connected. Ensure all surface mounted modules on both PWBs are securely connected. securely connected. Reload the software, Reload the software, Status Indicator RAPs Launch Issue April 2017 024-934, 024-939 2-322 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 343: Booklet Sheet Count Rap

  PL 3.10 Item 6 are securely connected. Ensure all surface mounted modules on both PWBs are securely connected. Reload the software, Launch Issue Status Indicator RAPs April 2017 024-942 024-975, 024-943, 978, 984, 989 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-323…

• Page 344: Tray 1 Empty Rap

  PL 80.20 Item • 1TM PWB, PL 70.17 Item • 3TM PWB, PL 70.23 Item • STM PWB, PL 70.28 Item • TTM PWB, PL 70.90 Item Status Indicator RAPs Launch Issue April 2017 024-950, 024-951 2-324 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 345: Tray 3 Empty Rap

  • 3TM PWB, PL 70.23 Item • 3TM PWB, PL 70.23 Item • TTM PWB, PL 70.90 Item 1 • TTM PWB, PL 70.90 Item Launch Issue Status Indicator RAPs April 2017 024-952, 024-953 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-325…

• Page 346: Bypass Tray Fault Rap

  PL 80.61 Item • Bypass tray no paper sensor, PL 70.40 Item • HCF PWB, PL 70.60 Item • Drive PWB, PL 1.10 Item Status Indicator RAPs Launch Issue April 2017 024-954, , 024-955 2-326 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 347: Tray 7 Rap

  024-974 Interposer tray size mismatch. 024-973 Tray 7 size mismatch. Procedure For information only, no service action necessary. Procedure For information only, no service action necessary. Launch Issue Status Indicator RAPs April 2017 024-956, 971, 973, 024-957, 024-974 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-327…

• Page 348: Ats/Aps Rap

  Ensure all surface mounted modules on both PWBs are securely connected. PWBs are securely connected. Reload the software, Reload the software, Status Indicator RAPs Launch Issue April 2017 024-965, 024-966, 024-967 2-328 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 349: Stapler/Punch Concurrence Rap

  If the fault persists, install a new finisher PWB, PL 12.14 Item 1 (integrated office finisher) PL 13.45 Item 2 (office finisher LX). PL 13.45 Item 2 (office finisher LX). Launch Issue Status Indicator RAPs April 2017 024-968, 024-969 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-329…

• Page 350: Tray 6 Out Of Place Rap

  Check for damage to the actuator on the HCF tray. If the fault persists, install new components as necessary: • HCF size sensor A, PL 70.60 Item • HCF size sensor B, PL 70.60 Item • HCF PWB, PL 70.60 Item Status Indicator RAPs Launch Issue April 2017 024-970, 024-972 2-330 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 351: Finisher Staple Error Rap

  Install a new staple cartridge as necessary, (integrated office finisher), PL 12.11 Item 3 (office finisher LX), PL 13.20 Item If the fault persists, perform the 012-291 Stapler Fail Entry RAP. Launch Issue Status Indicator RAPs April 2017 024-976, 977, 979, 024-982 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-331…

• Page 352: Bypass Tray Obstructed Rap

  024-985 Bypass tray stopped due to an obstruction. Procedure Have the customer ensure the correct paper size or type is loaded in the bypass tray in the cor- rect orientation. Resubmit the job. Status Indicator RAPs Launch Issue April 2017 024-985 2-332 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 353: Hdd Diagnostics Rap

  025-596 An NG occurred when HDD fail forecast of diagnostics was executed. 025-597 An error occurred when HDD initialization of diagnostics was executed. Procedure Perform the 016-210, 506, 777, 780, 798 HDD Error RAP. Launch Issue Status Indicator RAPs April 2017 025-596, 025-597 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-333…

• Page 354
  Status Indicator RAPs Launch Issue April 2017 025-596, 025-597 2-334 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 355: Usb Host Connection Number Exceeded Rap

  Advise the customer to disconnect some of the machines that are connected to this USB host port and ensure that the number of connected machines are below the maximum permissible number of connections. Launch Issue Status Indicator RAPs April 2017 026-400, 026-402 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-335…

• Page 356: Stop Printing And Wait For Toner Cooling Rap

  Advise the customer that this fault is caused when the server uses an undefined LDAP protocol that is not supported by the machine. Correct any mistakes in server settings or client operation. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 026-403, 026-700 2-336 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 357: Address Book Request Overflow Rap

  Advise the customer that when performing simultaneous queries on the address book in the machine from multiple machine panel and Web UI input machines, lower the query interval. If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 026-701, 026-702 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-337…

• Page 358: Abort With Logout Rap

  Advise the customer to make it impossible for authentication to be cancelled at additional doc- Procedure ument loading. Advise the customer to print from DocuWorks viewer by use of printer driver (ART-EX, PCL, etc.). Status Indicator RAPs Launch Issue April 2017 026-703, 026-704 2-338 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 359: Docuworks Short Of Memory Rap

  Advise the customer to: Enter the correct password. Enter Full Access Password, etc. from DocuWorks viewer then disable printing prohibited. Print using printer driver (ART-EX, PCL, etc.). Launch Issue Status Indicator RAPs April 2017 026-705, 026-706, 026-707 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-339…

• Page 360: Url Data Over Size Rap

  Reduce a resolution send parameter (image-to-send quality) then re-send the job. the job. Reduce a magnification send parameter, then re-send the job. Increase the maximum file accumulated data size. Status Indicator RAPs Launch Issue April 2017 026-708, 026-709 2-340 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 361: Mime Unsupported Cipher Rap

  (3DES), then re-send it. Set FIPS140 Authentication Mode of the machine to off. If the fault persists, perform the 016A Scan to Network Error Entry RAP. Launch Issue Status Indicator RAPs April 2017 026-710, 026-711 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-341…

• Page 362: Http Out Job Overlap Error Rap

  If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 026-712, 026-718 2-342 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 363: Internal Error In Scan Rap

  Check that the media is neither removed nor reinserted while being referred to or that dur- ing that time, other media is not inserted. Launch Issue Status Indicator RAPs April 2017 026-719, 026-720 to 026-723 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-343…

• Page 364: Remote Download File Error Rap

  Advise the customer that it is necessary to check the size of the file registered with the EP cen- ter and the size stored in the SW repository. Status Indicator RAPs Launch Issue April 2017 026-724, 026-725, 026-726 2-344 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 365: Media Filepath Fail Rap

  Check the connection of the network cable. When using DADF, perform the scan using Windows Fax & Scan. Or, change to the platen to perform the scan. Launch Issue Status Indicator RAPs April 2017 026-727, 026-728, 026-729 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-345…

• Page 366: Tray Paper Size Not Detected Rap

  Procedure Advise the customer to correct the PIN number, print count or password that is specified by PJL Command, then try again. Status Indicator RAPs Launch Issue April 2017 026-730, 026-731 to 026-733 2-346 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 367: Pjl Diag Mode Rap

  For one occurrence, take no action. If the fault persists, reload the software, Ensure that the job has completed, then try again. After completing a panel operation, wait at least 1 minute before starting the download operation. Launch Issue Status Indicator RAPs April 2017 026-734, 026-739 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-347…

• Page 368
  Status Indicator RAPs Launch Issue April 2017 026-734, 026-739 2-348 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 369: Duplicate Ip Address 1 Rap

  IPv6 address of the other machine on the network. If the fault persists, perform the 016A Scan to Network Error Entry RAP. Launch Issue Status Indicator RAPs April 2017 027-442, 443, 444, 027-445 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-349…

• Page 370: Duplicate Ip Address 2 Rap

  If the fault persists, perform the 016A Scan to Network Error Entry RAP. If the fault persists, perform the 016A Scan to Network Error Entry RAP. Status Indicator RAPs Launch Issue April 2017 027-446, 027-447 2-350 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 371: Duplicate Ip Address 4 Rap

  When the SMTP server address is specified using FQDN, check that the FQDN name is correct. Also check that a correct DNS server address is set for the machine, and set a correct IP address. Launch Issue Status Indicator RAPs April 2017 027-452, 027-500 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-351…

• Page 372: Pop Server Fail For Mail Io Rap

  When the POP server address is specified using FQDN, check that FQDN name is correct. Also check that a correct DNS server address is set for the machine, and set a correct IP address. Status Indicator RAPs Launch Issue April 2017 027-501, 027-502 2-352 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 373
  027-786 WebDAV server timeout is answered. Procedure Advise the customer to wait for a while, then perform the operation again. Launch Issue Status Indicator RAPs April 2017 027-503, 504, 533, 773, 785, 786, 027-513 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-353…

• Page 374: Host Name Solution Error In Smb Rap

  Advise the customer to set the DNS server address. Or, set the SMB server address of the name of the transfer destination has been registered in the DNS. transfer destination using IP address. Status Indicator RAPs Launch Issue April 2017 027-514, 027-515 2-354 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 375: Server Connection Error In Smb Rap

  For communication that goes beyond the subnet, check the WINS server settings and check whether the server name address can be resolved correctly. Check whether the NetBIOS interface machine at the transfer destination SMB server has started. Launch Issue Status Indicator RAPs April 2017 027-516, 027-518 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-355…

• Page 376: Scanning Picture Preservation Place Error Rap

  Check if a prohibited character was detected in the specified storage destination or file name. Check if the specified storage destination is linked to a different shared folder due to the distributed file system (DFS). Status Indicator RAPs Launch Issue April 2017 027-519, 027-520 2-356 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 377: File Name Suffix Limit Over In Smb Rap

  Check if the specified file name is in use. Check if the specified file name already exists as a directory. Check if a prohibited character was detected in the specified file name. Launch Issue Status Indicator RAPs April 2017 027-521, 027-522 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-357…

• Page 378: Lock Folder Creation Failure In Smb Rap

  SMB server. Manually delete the lock directory (*.LCK) from the transfer destination. Check whether a folder with the same name as the specified name already exists. Status Indicator RAPs Launch Issue April 2017 027-523, 027-524 2-358 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 379: File Delete Failure In Smb Rap

  Procedure then retry the job. Advise the customer to check whether the file in the specified storage destination is being used by another user. Launch Issue Status Indicator RAPs April 2017 027-525, 027-527, 027-526 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-359…

• Page 380: Data Write Failure To Smb Server Rap

  Advise the customer to log in to the SMB server from another PC using the same user name and check whether they can write a file into the same storage destination on that SMB server. Status Indicator RAPs Launch Issue April 2017 027-528, 027-529 2-360 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 381: File Name Duplicate Failure In Smb Rap

  Advise the customer to set File Name Conflict to other than Cancel Job. Advise the customer to check that the file format is not set to Multi-page When Add is selected for File Name Conflict. Launch Issue Status Indicator RAPs April 2017 027-530, 027-531 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-361…

• Page 382: Nextname File Access Error In Smb Rap

  Advise the customer to check that the NEXTNAME.DAT file is correct when Add is selected for Advise the customer to check that the server name of the SMB server is correct. File Name Conflict. Status Indicator RAPs Launch Issue April 2017 027-532, 027-543 2-362 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 383: Smb Protocol Errors 1 Rap

  027-574 SMB protocol error (4-034), incorrect data size. correctly. 027-576 SMB protocol error (4-036), incorrect domain data size. Procedure Advise the customer to perform the operation again. Launch Issue Status Indicator RAPs April 2017 027-547, 027-548, 027-549, 027-572 to 027-576 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-363…

• Page 384: Smb Protocol Error 4-024 Rap

  Check if the NetBIOS over TCP/IP has become enabled at the authentication server set- tings. Check at the Internet connection firewall if the communication through Ports 137, 138 and 139 are not blocked. Status Indicator RAPs Launch Issue April 2017 027-564, 027-565, 027-578 2-364 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 385: Smb Protocol Error 4-026 Rap

  027-569 SMB (TCP/IP) is not started Procedure Procedure Advise the customer to check if the SMB client has been started. Advise the customer to check that SMB (TCP/IP) is enabled. Launch Issue Status Indicator RAPs April 2017 027-566, 027-569 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-365…

• Page 386: Smb Protocol Error 4-044 Rap

  Advise the customer to check with the system administrator for the time period when logging in Advise the customer to set the authentication server to Windows other than Win95/Win98/Me. is allowed. Status Indicator RAPs Launch Issue April 2017 027-584, 027-585 2-366 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 387: Smb Protocol Error 4-046 Rap

  Advise the customer to obtain a valid password from the system administrator. Advise the customer to request the system administrator to disable the change password at next login setting. Launch Issue Status Indicator RAPs April 2017 027-586, 027-587 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-367…

• Page 388: Smb Protocol Errors 3 Rap

  Advise the customer to request the system administrator to enable or unlock the user account. as necessary. Status Indicator RAPs Launch Issue April 2017 027-588, 027-589, 027-590 2-368 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 389: Smb Protocol Error 4-051 Rap

  027-600 External print check mode error. allowed. Procedure Procedure Switch off, then switch on the machine, Advise the customer to request the system administrator set a user password. Launch Issue Status Indicator RAPs April 2017 027-591, 027-600 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-369…

• Page 390: Mail Address Domain Error Rap

  Advise the customer to check that the domain of the destination mail address is not designated Ensure the network cable is connected correctly. as a prohibited domain. Status Indicator RAPs Launch Issue April 2017 027-700, 027-701 2-370 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 391: To 027-709 Certificate For Addresses Error Rap

  Check that the mail address written on the machine certificate is the same as that set up on the machine. If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 027-702 to 027-709, 027-710 to 027-715 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-371…

• Page 392: Unsigned Mail Receipt Was Rejected Rap

  Check that the DNS server settings of the machine are correctly set. If the fault persists, perform the 016A Scan to Network Error Entry RAP. Status Indicator RAPs Launch Issue April 2017 027-716, 027-717 2-372 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 393: Extension Server Error Rap

  To check that the scan document can be uploaded from the PC browser. When uploading is successful, change the application interface timeout value. If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 027-720, 027-721, 027-722 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-373…

• Page 394: Extension Server Authentication Fail Rap

  Perform the steps that follow: Advise the customer to check that the application interface is working correctly. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 027-723, 027-724, 725, 726 2-374 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 395: Extension Server Parameters Rap

  Advise the customer to set a job so that the maximum number of files that can be sent will not be exceeded. If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 027-727, 027-728 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-375…

• Page 396: Smtp Mail Division Error Rap

  Advise the customer to increase the preset pagination value, or reduce the number of original Advise the customer to check that the server disk is normal and has free space, and then retry pages scanned. the operation. Status Indicator RAPs Launch Issue April 2017 027-730, 027-732 2-376 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 397: Server Ssl Error Rap

  The certificate path of the SSL server certificate and import any necessary CA certif- icate. If the certificate is not registered in the job template server, disable the machine certificate validation. Launch Issue Status Indicator RAPs April 2017 027-733, 027-734 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-377…

• Page 398: Machine Ssl Configuration Error Rap

  Advise the customer to enable the SSL settings of the machine or specify HTTP as the transfer Advise the customer to enable the server certificate validation settings of the machine or dis- protocol. able the server certificate validation setting during transfer. Status Indicator RAPs Launch Issue April 2017 027-735, 027-736 2-378 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 399: Template Server Read Error Rap

  Advise the customer to set the resource of the storage destination path from the client nation server directory set as a resource. If the fault persists, reload the software, If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 027-737, 027-739 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-379…

• Page 400: Template Server Login Error Rap

  From a client PC, check that the FTP connection to the destination server is possi- ble. If the fault persists, reload the software, If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 027-740, 027-741 2-380 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 401: Hdd File System Full Rap

  Wait a while then try again as scanned images may cause the HDD to be full. Delete the files in the HDD. If the fault persists, perform the 016-210, 506, 777, 780, 798 HDD Error RAP. Launch Issue Status Indicator RAPs April 2017 027-742, 027-743 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-381…

• Page 402: Template Server Error 1 Rap

  If the fault persists, perform the 016A Scan to Network Error Entry RAP. If the fault persists, perform the 016A Scan to Network Error Entry RAP. Status Indicator RAPs Launch Issue April 2017 027-744, 027-745 2-382 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 403: Job Template Pool Server Not Ready Rap

  If the fault persists, perform the 016A Scan to Network Error Entry RAP. If the fault persists, perform the 016A Scan to Network Error Entry RAP. Launch Issue Status Indicator RAPs April 2017 027-746, 027-750 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-383…

• Page 404: Job Template Analysis Error Rap

  If the fault persists, reload the software, Set preset values for the items in the instruction requiring user entry. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 027-751, 027-752 2-384 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 405: Job Flow Service Request Disabled Rap

  If the fault persists, reload the software, from the setting in the instruction, either change the instruction or change the system data. If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 027-753, 027-754 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-385…

• Page 406: Extension Server Ssl Fail Rap

  Import the client certificate to the machine and set to use as the client certificate. Check the daylight saving time difference to see if the date/time of the machine is correct. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 027-757, 027-758 2-386 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 407: Reference Server Connection Error Rap

  Check if the parameter setting specified in XDOD client is out of system specifica- to the reference server. tions. Check the XDOD client and controller versions. If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 027-759, 027-760 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-387…

• Page 408: Web Print Timeout Rap

  If on-demand print for multiple documents was instructed using the external access func- tion, reduce the number of documents then retry it. Either extend the print on demand print duration or set it to 0. Status Indicator RAPs Launch Issue April 2017 027-761, 027-762 2-388 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 409: Auditron Cannot Verify User Rap

  Check whether the AirPrint scan client has enough free capacity. Set up the machine so that it can correctly communicate with the external accounting server. Check the network cable connection. Launch Issue Status Indicator RAPs April 2017 027-763, 027-764 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-389…

• Page 410: Host Name Solution Error In Webdav Rap

  Check that the DNS server connection is good. Check that the DNS server is correctly configured. Check that the address of the DNS server is correctly configured. Status Indicator RAPs Launch Issue April 2017 027-765, 027-766 2-390 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 411: Webdav Server Ssl Access Fail Rap

  Check the SSL server certificate of the certification path. If the Scan document certificate to the destination WebDAV server is not registered, dis- able the certificate validation of the machine. Launch Issue Status Indicator RAPs April 2017 027-767, 027-768 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-391…

• Page 412: Webdav Server Access Fail Rap

  Check the access from the PC to the Scan document destination WebDAV server. If the fault persists, reload the software, Ensure the correct network interface is selected. Status Indicator RAPs Launch Issue April 2017 027-769, 027-770 2-392 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 413: Dfe Disk Full Rap

  Advise the customer to use only ASCII letters for the machine host name and destination If the fault persists, reload the software, address. Launch Issue Status Indicator RAPs April 2017 027-771, 027-772, 774, 776 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-393…

• Page 414: Too Many Smtp Addresses Rap

  027-777 The SMTP server does not support SMTP-AUTH (after connection to the server). Procedure Procedure Advise the customer to reduce the number of mail addresses. Advise the customer to send mail without setting SMTP-AUTH. Status Indicator RAPs Launch Issue April 2017 027-775, 027-777 2-394 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 415: No Mode Specified By Smtp-Auth Rap

  Advise the customer to contact the network administrator to check what SMTP authentication Advise the customer to check if the authentication information (user name/password) has been method the server uses. set correctly. Launch Issue Status Indicator RAPs April 2017 027-778, 027-779 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-395…

• Page 416: Webdav Network Interface Fail Rap

  027-781 Writing of scan data spool file failed because the disk is full. Procedure Procedure Advise the customer to select the network interface that can be used. Advise the customer to split the scan data. Status Indicator RAPs Launch Issue April 2017 027-780, 027-781 2-396 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 417: Webdav Server Redirector Limit Rap

  Check the access from the PC to the scan document destination WebDAV server. Check the login user name and password. Check the scan document destination WebDAV server name and server path name. Launch Issue Status Indicator RAPs April 2017 027-782, 027-783 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-397…

• Page 418: Webdav Proxy Server Authentication Rap

  Advise the customer to set the processing of duplicated filenames at the time of scanning job configured on the machine are correct. execution to anything other than Stop the Job (Not Save). Status Indicator RAPs Launch Issue April 2017 027-784, 027-787 2-398 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 419: Webdav Request Fail Rap

  Check the connection to the WebDAV server. Check if read/write access in a file or folder in the specified place is set. Check the specified file path. Launch Issue Status Indicator RAPs April 2017 027-788, 027-793, 027-789, 791, 795 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-399…

• Page 420: Webdav File Not Found Rap

  Advise the customer to ensure that the WebDAV storage path and directory specified in the Check the access from the PC to the scan document destination WebDAV server. server exist. Status Indicator RAPs Launch Issue April 2017 027-790, 029-792, 027-794 2-400 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 421: Email Not Printed Rap

  Advise the customer to specify the output destination that can be processed by the machine, then repeat the operation. If the fault persists, reload the software, If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 027-796, 027-797 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-401…

• Page 422: Jfs Target Document Not Found Rap

  Advise the customer to check whether or not there is free space in the storage location. Advise the customer to select another document, then repeat the operation. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 027-798, 027-799 2-402 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 423: Wrong Fuser Type Rap

  PL 1.10 Item 3 and the ESS PWB, 3.10 Item 6 are securely connected. Ensure all surface mounted modules on both PWBs are securely connected. Reload the software, Launch Issue Status Indicator RAPs April 2017 028-910, 028-987 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-403…

• Page 424
  Status Indicator RAPs Launch Issue April 2017 028-910, 028-987 2-404 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 425: Webdav Server Response Rap

  Ensure that the WebDAV server is up and running. Verify the configuration of the server . Check the access from the PC to the scan document destination WebDAV server. Launch Issue Status Indicator RAPs April 2017 029-700, 029-701, 029-702 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-405…

• Page 426: Airprint Scan Client Rap

  Advise the customer to check the proxy configuration file that is stored in the HTTP server, it may be an invalid format, such as JavaScript or too large (greater than 64KB). Status Indicator RAPs Launch Issue April 2017 029-703, 029-704, 711 2-406 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 427
  Check the connection of the network cable. Check the default gateway configuration. Verify the subnet mask setting. Check the DNS server address setting. Launch Issue Status Indicator RAPs April 2017 029-705, 706, 709, 712, 713, 716, 029-707, 029-708, Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-407…

• Page 428: Pacfile Url Not Found Rap

  (WPAD). ation. Procedure Advise the customer to check whether the URL information of the PACFile in the DHCP server is correctly registered. Status Indicator RAPs Launch Issue April 2017 029-710, 0129-717, 029-718 2-408 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 429: Eip Print Error With Remote Server Rap

  The file server cannot be accessed. Advise the customer to confirm the proxy server setting, the user name, the password, and the user setting for access again. Launch Issue Status Indicator RAPs April 2017 029-719, 029-720 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-409…

• Page 430: Eip Print Fail Rap

  An error related to SSL has occurred. The server cannot be accessed. Advise the customer to munication with server. confirm the access authentication and the SSL setting. Procedure Advise the customer to confirm the server setting and connection status. Status Indicator RAPs Launch Issue April 2017 029-721, 029-722, 029-723 2-410 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 431: Eip Print Other Network Fail Rap

  Switch off, then switch on the machine, If the fault persists, advise the customer to contact the System Administrator. Launch Issue Status Indicator RAPs April 2017 029-724, 029-727, 029-725 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-411…

• Page 432: Eip Print Software Error Rap

  Procedure Perform the steps that follow: Switch off, then switch on the machine, If the fault persists, advise the customer to contact the System Administrator. Status Indicator RAPs Launch Issue April 2017 029-726 2-412 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 433: Fax Charge Function Fail Rap

  033-311 The registered contents in the address book are invalid. Procedure Procedure Advise the customer to switch off the fax send billing function or change to a single-line instal- Perform dC301 NVM initialization. lation. Launch Issue Status Indicator RAPs April 2017 033-310, 033-311 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-413…

• Page 434
  Switch off, then switch on the machine, Check that the telephone cables and network cable are securely connected. Ensure that the fax PWBs, PL 20.05 are installed correctly. Status Indicator RAPs Launch Issue April 2017 033-312, 033-313, 033-315 to 033-327 2-414 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 435: Controller And Fax Card Rom Mismatch Rap

  Perform the steps that follow: Perform dC301 NVM Initialization. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Launch Issue Status Indicator RAPs April 2017 033-314, 033-328, 329, 340 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-415…

• Page 436: To 033-335 Foip Error Rap

  033-335 A fault notification due to invalid fault code was received from the fax card or FoIP. Procedure Perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Status Indicator RAPs Launch Issue April 2017 033-330 to 033-335, 033-336 2-416 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 437: Fax 2 Not Responding Rap

  033-341 Something other than fax kit 3 is connected to the machine. Procedure Procedure Switch off, then switch on the machine, Inform the customer that the line 3 fax kit is required. Launch Issue Status Indicator RAPs April 2017 033-339, 033-341 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-417…

• Page 438: Fax Card Reset (Reboot) Rap

  Advise the customer to check the status of the remote machine, If the remote machine is good, repeat the operation. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Status Indicator RAPs Launch Issue April 2017 033-363, 033-500 to 033-507 2-418 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 439: Destination Polling Error Rap

  Then repeat the operation. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Launch Issue Status Indicator RAPs April 2017 033-508, 033-511, 033-509 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-419…

• Page 440: Fallback Error Rap

  Advise the customer to check if the remote machine has the relevant function. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Status Indicator RAPs Launch Issue April 2017 033-510, 033-512, 513, 518, 519, 520, 534 2-420 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 441
  Advise the customer to request for the sender to check the remote machine for an error, then re-send. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Launch Issue Status Indicator RAPs April 2017 033-514, 516, 517, 521, 522, 033-526 to 033-529, 033- Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-421…

• Page 442: Dtmf Illegal Procedure Rap

  Advise the customer to request for the sender to check the remote machine for an error, then re-send. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Status Indicator RAPs Launch Issue April 2017 033-530, 033-531, 532, 533, 544, 552, 578 2-422 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 443: Dcn Receive At Phase B Send Rap

  Advise the customer to repeat the operation. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Launch Issue Status Indicator RAPs April 2017 033-535, 033-536 to 033-540, 568, 575, 577 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-423…

• Page 444: No Destination Specified Rap

  Advise the customer to check the dial data, then repeat the operation. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Status Indicator RAPs Launch Issue April 2017 033-541, 033-566, 033-543, 567, 576, 702, 703 2-424 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 445: T0 Timeout Rap

  Advise the customer to check the address number and whether the remote party is a fax machine. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Launch Issue Status Indicator RAPs April 2017 033-545, 033-547 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-425…

• Page 446: No Manual Send Line Rap

  Advise the customer to wait for a while, then repeat the operation. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Status Indicator RAPs Launch Issue April 2017 033-548, 033-549, 551, 583 2-426 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 447: Cannot Disable Fax Service Rap

  If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Launch Issue Status Indicator RAPs April 2017 033-550, 033-553 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-427…

• Page 448: Wrong Password/Receive Banned Rap

  Advise the customer to consult with the operator of the remote machine on whether the wrong machine password was input. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Status Indicator RAPs Launch Issue April 2017 033-554, 033-555, 033-556 2-428 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 449: Destinations Or Services Exceeded Rap

  Fax Fault RAP. the number of addresses, then try again. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Launch Issue Status Indicator RAPs April 2017 033-557, 033-565, 033-558, 033-559 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-429…

• Page 450: Tress/Rcc Rap

  033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Status Indicator RAPs Launch Issue April 2017 033-560, 561, 562, 033-563, 033-569 2-430 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 451: Power Off During Transmission Rap

  Check the self-terminal status and line status, then perform the operation again. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Launch Issue Status Indicator RAPs April 2017 033-564, 033-570, 033-571, 033-588 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-431…

• Page 452: Fax Report Print Job Cancelled Rap

  If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Status Indicator RAPs Launch Issue April 2017 033-572, 033-573 2-432 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 453: Missing Voip Gateway Rap

  If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Launch Issue Status Indicator RAPs April 2017 033-580, 033-581 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-433…

• Page 454: Mismatched Ability Rap

  Check whether the SIP server and the recipient side are able to communicate. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Status Indicator RAPs Launch Issue April 2017 033-582, 033-584 2-434 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 455: Sip Request Error Rap

  Make it so that the IP address can be obtained and registered to the registrar server. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Launch Issue Status Indicator RAPs April 2017 033-585, 033-586 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-435…

• Page 456
  Advise the customer to request for the sender to check the remote machine for an error, then re-send. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Status Indicator RAPs Launch Issue April 2017 033-587, 589, 590, 592, 033-591 2-436 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 457: Cancelled By Remote Peer Rap

  Request for the sender to re-send if the fault occurs when receiving. Check the remote machine for an error. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Launch Issue Status Indicator RAPs April 2017 033-593, 033-700 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-437…

• Page 458: Retry Timeout Rap

  Advise the customer to repeat the operation. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Status Indicator RAPs Launch Issue April 2017 033-701, 033-710, 711, 712, 713, 717, 718, 719, 721 2-438 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 459: No Specified Folder Rap

  If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Launch Issue Status Indicator RAPs April 2017 033-716, 033-724 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-439…

• Page 460: Insufficient Hard Disk Space Rap

  For a single occurrence, take no action. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Status Indicator RAPs Launch Issue April 2017 033-725, 033-742, 033-726, 728, 734, 737, 738, 751 2-440 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 461
  Advise the customer to repeat the operation. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Launch Issue Status Indicator RAPs April 2017 033-731, 732, 736, 740, 747, 748, 749, 033-733, 735, Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-441…
• Page 462
  Status Indicator RAPs Launch Issue April 2017 033-731, 732, 736, 740, 747, 748, 749, 033-733, 735, 2-442 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 463: Im Logic Fail Rap

  Drive PWB, PL 1.10 Item After the faulty circuit has been repaired, install a new drive PWB, PL 1.10 Item • ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 041-310, 041-333 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-443…

• Page 464: Drive Pwb F11 Blown Rap

  After the faulty circuit has been repaired, install a new drive PWB, PL 1.10 Item After the faulty circuit has been repaired, install a new drive PWB, PL 1.10 Item Status Indicator RAPs Launch Issue April 2017 041-334, 041-335 2-444 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 465: Drive Pwb Nvm (Eeprom) Fail Rap

  NVM Initialization. If the fault persists, install new components as necessary: • Drive PWB, PL 1.10 Item • ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 041-340, 041-341, 041-371 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-445…

• Page 466: Logic Fail Rap

  If the fault persists, install a new ESS PWB, PL 3.10 Item NOTE: The temperature sensor and humidity sensor are both surface mounted on the ESS PWB. Status Indicator RAPs Launch Issue April 2017 041-388, 041-391, 041-603, 041-604 2-446 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 467: Main Motor Fail Rap

  PL 1.10 Item Install new components as necessary: • Drive PWB, PL 1.10 Item • ESS PWB, PL 3.10 Item • ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 042-325, 042-330 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-447…

• Page 468: Deodorant Filter Near Life End Rap

  PWB ( P/J413) for open circuit, short circuit or poor contact. Install new components as necessary: • Drive PWB, PL 1.10 Item • ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 042-406, 043-344 2-448 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 469: Timeout Error Rap

  044-313 M software control error was detected (PH). Procedure Switch off, then switch on the machine, Procedure Switch off, then switch on the machine, Reload the software, Launch Issue Status Indicator RAPs April 2017 044-312, 044-313, 044-329 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-449…

• Page 470: Image Ready Rap

  Check the connection between the ESS PWB ( P/J1334) and the drive PWB ( P/J401). Install new components as necessary: • ESS PWB, PL 3.10 Item • Drive PWB, PL 1.10 Item Status Indicator RAPs Launch Issue April 2017 045-310, 045-311, 045-396 2-450 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 471: Drive Pwb Nvm (Eeprom) Verify Fail Rap

  Check the drive PWB +5V power supply line. If the +5V is not being supplied, install a new LVPS, PL 1.10 Item Install new components as necessary: • ESS PWB, PL 3.10 Item • Drive PWB, PL 1.10 Item Launch Issue Status Indicator RAPs April 2017 045-382, 045-398, 045-399 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-451…

• Page 472: Finisher Communication Rap

  • (Integrated office finisher) finisher PWB, PL 12.14 Item • (Office finisher LX) finisher PWB, PL 13.45 Item • Drive PWB, PL 1.10 Item Status Indicator RAPs Launch Issue April 2017 047-213, 047-216, 047-217 2-452 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 473: All Destination Tray Broken Rap

  047-320 All Destination Tray Broken RAP 047-320 All trays connected to the IOT have become unusable. Procedure Check the fault history, dC122 for any tray faults. Perform the relevant procedures. Launch Issue Status Indicator RAPs April 2017 047-320 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-453…

• Page 474
  Status Indicator RAPs Launch Issue April 2017 047-320 2-454 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 475: Drive Pwb Communication Fail Rap

  Moving parts can cause injury. Switch off, then switch on the machine, If the fault persists, install a new drive PWB, PL 1.10 Item Launch Issue Status Indicator RAPs April 2017 057-310, 057-312, 057-311, 313, 314, 315 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-455…

• Page 476: Drive Pwb F16 Blown Rap

  Exit 1 offset solenoid, PL 10.15 Item • Duplex clutch, PL 80.50 Item After the faulty circuit has been repaired, install a new drive PWB, PL 1.10 Item Status Indicator RAPs Launch Issue April 2017 057-316, 057-317 2-456 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 477: To 058-321 Fuser Checkout Rap

  Check the connections and wiring between the fuser ( DP612) and the LVPS ( P2) for an open circuit, short circuit or poor contact. Launch Issue Status Indicator RAPs April 2017 058-310 to 058-321 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-457…

• Page 478: Heat Roll Sts Fail Rap

  If the wiring is good, install a new drive PWB, PL 1.10 Item tion Error Detection Flag) to 0 (Normal). Switch off, then switch on the machine, Install a new fuser, PL 10.05 Item Status Indicator RAPs Launch Issue April 2017 059-326, 059-372 2-458 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 479: Warm Up Time Fail Rap

  J416) for an open circuit, short circuit or poor contact. If the fault persists, install new components as necessary: • Fuser, PL 10.05 Item • LVPS, PL 1.10 Item • Drive PWB, PL 1.10 Item Launch Issue Status Indicator RAPs April 2017 059-383 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-459…

• Page 480
  Status Indicator RAPs Launch Issue April 2017 059-383 2-460 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 481: To 060-356 Lph Fault Rap

  Print head assembly, PL 60.35 Item • FFC ribbon cable, PL 60.35 Item • ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 060-344 to 060-356, 061-357, 365, 369, 373, 393 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-461…

• Page 482: Lph Configuration Rap

  • Print head assembly, PL 60.35 Item • DADF PWB, PL 5.10 Item • ESS PWB, PL 3.10 Item • ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 061-361, 062-277 2-462 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 483: Platen Interlock Open Rap

  Check the connections and wiring between the ESS PWB ( P/J750) and the DADF PWB ( P/J751) for an open circuit, short circuit or poor contact. If the fault persists, install a new ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 062-300, 062-311 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-463…

• Page 484: Iit Eeprom Fail Rap

  The fault may be intermittent. If the fault persists, install new components as necessary: • IIT registration sensor, PL 60.30 Item • IIT scan motor, PL 60.30 Item • ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 062-345, 062-360, 062-389 2-464 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 485: Hard Fail Rap

  PL 60.20 Item If the fault persists, install new components as necessary: • Lamp assembly, PL 60.20 Item • ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 062-362, 062-371, 380, 386, 393 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-465…

• Page 486: Ccd Cable Connection Fail Rap

  LPH Fault RAP. Advise the customer to refer to the Legal Notices in the User Guide to check the types of docu- ment available for copying. Status Indicator RAPs Launch Issue April 2017 062-396, 062-790 2-466 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 487: Tray 1 Misfeed Rap

  If the fault persists, install new components as necessary: If the fault persists, install a new drive PWB, PL 1.10 Item • Drive PWB, PL 1.10 Item • ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 071-100, 071-105 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-467…

• Page 488: Tray 1 Lift Fail Rap

  Check the drive gears, PL 80.10 for wear or damage. Install new components as neces- sary. If the fault persists, install a new drive PWB, PL 1.10 Item Status Indicator RAPs Launch Issue April 2017 071-210, 071-212 2-468 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 489: Tray 2 Misfeed Rap

  If the fault persists, install new components as necessary: • 1TM PWB, PL 70.17 Item • ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 072-101, 072-900 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-469…

• Page 490: Registration Sensor Jam (Tray 2) Rap

  PL 70.23 Item • STM PWB, PL 70.28 Item • TTM PWB, PL 70.90 Item • Drive PWB, PL 1.10 Item • PWB,PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 072-105, 072-210 2-470 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 491: Tray 2 Paper Size Sensor Fault Rap

  • TTM PWB, PL 70.90 Item If the fault persists, install new components as necessary: • 3TM PWB, PL 70.23 Item Launch Issue Status Indicator RAPs April 2017 072-212, 073-101, 073-900 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-471…

• Page 492: Registration Sensor Jam (Tray 3) Rap

  • 3TM PWB, PL 70.23 Item • TTM PWB, PL 70.90 Item • Drive PWB, PL 1.10 Item • ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 073-101, 073-900, 073-105 2-472 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 493: Tray 2 Feed Out Sensor Rap

  70.66. If the fault persists, install new components as necessary: • 3TM PWB, PL 70.23 Item • TTM PWB, PL 70.90 Item Launch Issue Status Indicator RAPs April 2017 073-106, 073-210 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-473…

• Page 494: Tray 3 Paper Size Sensor Fault Rap

  If the fault persists, install new components as necessary: • TTM PWB, PL 70.90 Item • 3TM PWB, PL 70.23 Item • ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 073-212, 074-101, 103, 900 2-474 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 495: Registration Sensor Jam (Tray 4) Rap

  3TM PWB, PL 70.23 Item • TTM PWB, PL 70.90 Item • Drive PWB, PL 1.10 Item • ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 074-101, 103, 900, 074-105 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-475…

• Page 496: Tray 4 Lift Fail Rap

  Reload the software, If the fault persists, install new components as necessary: • Tray 4 size sensor, PL 70.80 Item • TTM PWB, PL 70.90 Item Status Indicator RAPs Launch Issue April 2017 074-210, 074-212 2-476 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 497: Registration Sensor Jam (Bypass Tray) Rap

  If the fault persists, install new components as necessary: • ESS PWB, PL 3.10 Item • Drive PWB, PL 1.10 Item • ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 075-135, 077-101, 077-900 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-477…

• Page 498
  10. If the fault persists, install new components as necessary: • Drive PWB, PL 1.10 Item • ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 077-104, 109, 113, 901, 077-105 2-478 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 499: Registration Sensor Jam (Duplex) Rap

  • Drive PWB, PL 1.10 Item • Drive PWB, PL 1.10 Item • ESS PWB, PL 3.10 Item • ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 077-123, 077-126, 077-902 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-479…

• Page 500: Tray Module Mismatch Rap

  STM PWB, PL 70.28 Item • TTM PWB, PL 70.90 Item • Drive PWB, PL 1.10 Item • ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 077-211, 077-212, 214, 215, 314 2-480 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 501: Front Cover Open Rap

  PL 1.10 Item • Drive PWB, PL 1.10 Item • Drive PWB, PL 1.10 Item • ESS PWB, PL 3.10 Item • ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 077-300, 077-301 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-481…

• Page 502: Tm Left Cover Open Rap

  PL 70.23 Item • STM PWB, PL 70.28 Item • TTM PWB, PL 70.90 Item • Drive PWB, PL 1.10 Item • ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 077-305, 077-308 2-482 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 503: Registration Sensor Jam (Hcf) Rap

  Install a new HCF takeaway motor, PL 70.60 Item Check the voltage between P/J6 pins 9 and 10 and ground. +24V is measured. Check the +24VDC circuit. Launch Issue Status Indicator RAPs April 2017 078-102 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-483…

• Page 504: Hcf Feed Out Sensor Fault Rap

  Install a new HCF takeaway motor, PL 70.60 Item Check the voltage between JF06 pins 9 and 10 and ground. +24V is measured. Check the +24VDC circuit. Status Indicator RAPs Launch Issue April 2017 078-104, 078-901 2-484 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 505: Hcf Communication Failure Rap

  The sensor and actuator are good. Correctly install the HCF stack height sensor, or install new components as necessary, 80.61. Launch Issue Status Indicator RAPs April 2017 078-216, 078-219, 078-250 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-485…

• Page 506: Hcf Top Cover Interlock Open Rap

  70.55. If the fault persists, install a new components as necessary: • HCF PWB, PL 70.60 Item • Drive PWB, PL 1.10 Item Status Indicator RAPs Launch Issue April 2017 078-250, 078-300 2-486 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 507: Hcf Docking Interlock Open Rap

  The fault may be intermittent. Check HCF1 side out switch wiring. If the fault persists, install new components as necessary: • HCF1 side out switch, PL 70.60 Item • HCF PWB, PL 70.60 Item Launch Issue Status Indicator RAPs April 2017 078-301, 077-911 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-487…

• Page 508
  Status Indicator RAPs Launch Issue April 2017 078-301, 077-911 2-488 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 509: Rc Data Over Range Rap

  Enter dC131. Ensure the NVM values that follow do not exceed 20: • 759-009 (Lead Registration Offset). • 759-011 (Side 1 Registration Offset). • 759-012 (Side 2 Registration Offset). Launch Issue Status Indicator RAPs April 2017 089-617 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-489…

• Page 510
  Status Indicator RAPs Launch Issue April 2017 089-617 2-490 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 511: Drum Crum Communication Error Rap

  If the fault persists, Install new components as necessary: • Drum motor, PL PL 40.10 Item • Drive PWB, PL 1.10 Item Launch Issue Status Indicator RAPs April 2017 091-328, 091-921, 091-316 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-491…

• Page 512: Drum Cartridge Near End Of Life Rap

  Information only. No service action necessary. Advise the customer that the drum cartridge is Install a new drum cartridge, PL 90.20 Item near end of life. Status Indicator RAPs Launch Issue April 2017 091-401, 091-406, 091-402, 091-913 2-492 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 513: Drum Crum Data Mismatch Rap

  Perform the steps that follow: 092-332 ATC test warning. Remove, then reinstall the drum cartridge. If the fault persists, install a genuine Xerox drum cartridge, PL 90.20 Item 092-660 Toner density in the developer unit as detected by the ATC sensor is abnormal. This fault occurs when the difference between the maximum and minimum values in the ATC sen- sor measurement set is lower than the threshold value.

• Page 514: To 092-914, 093-918, 093-335, 093-916 Toner Crum Communication Error Rap

  • Toner CRUM connector assembly, PL 90.10 Item • Drive PWB, PL 1.10 Item • ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 092-911 to 092-914, 093-918, 093-335, 093-916, 093- 2-494 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 515: Toner Cartridge Empty Rap

  Perform the steps that follow: Remove the drum cartridge. Shake, then reinstall the drum cartridge. If the fault persists, install a new drum cartridge, PL 90.20 Item Launch Issue Status Indicator RAPs April 2017 093-912, 093-914 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-495…

• Page 516: Toner Crum Data Mismatch Rap

  Billing Plan/Region Conversion Process. If the fault persists and the billing plan and region are correct, install a correct, genuine Xerox toner cartridge, PL 90.05 Item Status Indicator RAPs Launch Issue April 2017 093-926, 094-400 2-496 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 517: Btr End Of Life Rap

  Perform the steps that follow procedure as necessary: • 010-327 Fusing On Time Fail RAP. • 010-334, 010-335 Heat Roll NC Sensor Fail RAP. Launch Issue Status Indicator RAPs April 2017 094-402, 099-364 to 099-399 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-497…

• Page 518
  Status Indicator RAPs Launch Issue April 2017 094-402, 099-364 to 099-399 2-498 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 519: To 102-319 Usb Dongle Errors Rap

  Ensure all surface mounted modules on both PWBs are securely connected. Reload the software, Perform the Special Boot Modes RAP. Launch Issue Status Indicator RAPs April 2017 102-311 to 102-319, 102-356 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-499…

• Page 520
  Status Indicator RAPs Launch Issue April 2017 102-311 to 102-319, 102-356 2-500 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 521: To 103-313 Hybrid Water Mark Rap

  Initialise the hard disk, refer to dC355 Image Disk Diagnostics. Reload the software, If the fault persists, install new ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 103-310 to 103-313, 103-314 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-501…

• Page 522
  Status Indicator RAPs Launch Issue April 2017 103-310 to 103-313, 103-314 2-502 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 523: Media Reader Error Rap

  Ensure all surface mounted modules on both PWBs are securely connected. Reload the software, Perform the Special Boot Modes RAP. Launch Issue Status Indicator RAPs April 2017 116-210, 116-211, 116-212 to 116-311 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-503…

• Page 524: Hdd Encrypt Key Fail Rap

  Reload the software, Perform the 016A Scan to Network Error Entry RAP. If the fault persists, install a new ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 116-312, 116-313, 116-314 2-504 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 525: Controller And Ui Configuration Rap

  Reload the software, If the fault persists, install new components as necessary: • UI assembly, PL 2.05 Item • ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 116-319, 116-320, 116-345 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-505…

• Page 526
  Ensure all surface mounted modules on both PWBs are securely connected. Reload the software, Perform the Special Boot Modes RAP. Status Indicator RAPs Launch Issue April 2017 116-321, 322, 323, 328, 329, 338, 116-324 2-506 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 527: Ess Fan Fail Rap

  If the fault persists, install new components as necessary: • ESS fan, PL 3.10 Item • ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 116-325, 116-330, 331, 336, 337, 339 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-507…

• Page 528: Ess Nvram Data Compare Fail

  Item 6 are securely connected. Ensure all surface mounted modules on both PWBs are securely connected. Reload the software, Perform the Special Boot Modes RAP. Status Indicator RAPs Launch Issue April 2017 116-334, 116-340 2-508 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 529
  Ensure all surface mounted modules on both PWBs are securely connected. Reload the software, Perform the Special Boot Modes RAP. Launch Issue Status Indicator RAPs April 2017 116-341, 342, 393, 394, 116-343, 346, 357, 359 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-509…
• Page 530
  Reload the software, Perform the 016A Scan to Network Error Entry RAP. Perform the Special Boot Modes RAP. Status Indicator RAPs Launch Issue April 2017 116-348, 349, 358, 360, 374, 116-353, 354, 356, 361, 362 2-510 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 531
  Scan to Network Error Entry RAP. securely connected. Perform the Special Boot Modes RAP. Reload the software, Perform the Special Boot Modes RAP. Launch Issue Status Indicator RAPs April 2017 116-355, 363, 367, 370, 373, 376, 116-364, 365, 366, Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-511…

• Page 532: Mcr/Mcc Soft Fail Rap

  Reload the software, Perform the 016A Scan to Network Error Entry RAP. If the fault persists, install a new ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 116-378, 379, 395, 116-380 2-512 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 533: Abl Version Fail Rap

  NOTE: Inform the customer that this will clear all address information. If the fault persists, perform the 016-210, 506, 777, 780, 798 HDD Error RAP. Launch Issue Status Indicator RAPs April 2017 116-381, 116-382 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-513…

• Page 534: Pit Lib Failure Rap

  Ensure all surface mounted modules on both PWBs are securely connected. Reload the software, Perform the Special Boot Modes RAP. Status Indicator RAPs Launch Issue April 2017 116-383, 116-384, 385, 387, 389 2-514 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 535: Fax Usb Port Rap

  Ensure that the fax USB cable is connected to the correct USB port. If the fault persists, perform the 016-210, 506, 777, 780, 798 HDD Error RAP. Launch Issue Status Indicator RAPs April 2017 116-386, 116-388 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-515…

• Page 536: Rom And Nvm Version Mismatch Rap

  Switch off, then switch on the machine, If the fault persists, enter dC131. Ensure NVM values 700-165, 700-338 and 700-402 are correct. Change the values as necessary. Status Indicator RAPs Launch Issue April 2017 116-390, 116-391 2-516 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 537: Machine Code Check Fail Rap

  10. Disconnect the power cord. Electricity can cause death or injury. Moving parts can cause injury. Perform the steps that follow: Switch off, then switch on the machine, Reload the software, Launch Issue Status Indicator RAPs April 2017 116-392, 116-396 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-517…

• Page 538: Illegal Setting Area Coverage Threshold Rap

  Ensure all surface mounted modules on both PWBs are securely connected. Reload the software, If the fault persists, install a new ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 116-397, 116-399 2-518 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 539: Out Of Memory Duplex Fail Rap

  116-710 HP-GL spool file overflow. Procedure Advise the customer that additional fonts are required. Procedure Advise the customer that the optional hard disk is required. Launch Issue Status Indicator RAPs April 2017 116-701, 116-710, 116-702 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-519…

• Page 540: Postscript Language Rap

  Perform the steps that follow: Ensure that all paper trays are loaded with the correct media. Switch off, then switch on the machine, Reload the software, Status Indicator RAPs Launch Issue April 2017 116-703, 116-704 2-520 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 541: To 116-709, 716, 717 Media Reader Format Rap

  If the fault persists, inform the customer that the media may be defective. If the fault persists, inform the customer that the media may be defective. Launch Issue Status Indicator RAPs April 2017 116-705 to 116-709, 716, 717, 116-713, 116-751 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-521…

• Page 542: Hp-Gl/2 Command Error Rap

  If a HDD is installed, perform the 016-210, 506, 777, 780, 798 HDD Error RAP. If the fault persists, perform the 016A Scan to Network Error Entry RAP. Status Indicator RAPs Launch Issue April 2017 116-714, 116-719 2-522 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 543: Pcl Memory Low Page Simplified Rap

  017-727 Single sided print attempted. Output changed to duplex. 017-728 Prohibited print attempted. Output changed to acceptable output. Procedure Advise the customer to set the permissions as required. Launch Issue Status Indicator RAPs April 2017 116-720, 116-721 to 116-724, 726, 727, 728 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-523…

• Page 544: Hdd Image Log Full Rap

  Advise the customer to select paper that has the same size and orientation as the registered Rerun the job. form. If the situation persists despite re-attempts, delete unnecessary documents saved in the machine. Status Indicator RAPs Launch Issue April 2017 116-725, 116-738 2-524 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 545
  Advise the customer to delete the unnecessary forms/logos. Otherwise, if not already installed, inform the customer that the optional hard disk is required, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 116-739, 741, 742, 743, 116-740 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-525…

• Page 546: Selected Form Not Registered Rap

  017-748 Drawing data does not exist in the page data. Advise the customer to use a registered form or register the required form. Procedure Advise the customer to repeat the operation. Status Indicator RAPs Launch Issue April 2017 116-746, 116-747, 116-748 2-526 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 547: Postscript Font Error Rap

  Advise the customer to add the necessary font, or specify a substitute font. Advise the customer to set the banner sheet feed tray status to normal or change the banner sheet feed tray. Launch Issue Status Indicator RAPs April 2017 116-749, 116-750 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-527…

• Page 548: Print Job Ticket Rap

  Ensure all surface mounted modules on both PWBs are securely connected. Procedure Reload the software, For information only. No service action necessary. Status Indicator RAPs Launch Issue April 2017 116-752, 116-771 to 116-780 2-528 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 549: Stapling Canceled Rap

  116-790 Stapling Canceled RAP 017-750 Either all or one of the lead stapler is canceled during print. Procedure Advise the customer not to cancel stapling during a job. Launch Issue Status Indicator RAPs April 2017 116-790 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-529…

• Page 550
  Status Indicator RAPs Launch Issue April 2017 116-790 2-530 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 551: Wsd Scan S/W Fail Rap

  Item 6 are securely connected. Ensure all surface mounted modules on both PWBs are securely connected. Reload the software, Perform the Special Boot Modes RAP. Launch Issue Status Indicator RAPs April 2017 117-310, 117-311 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-531…

• Page 552: Machine Self Test Error Rap

  If the fault persists, install a new ESS PWB, PL 3.10 Item If the fault persists, install a new ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 117-312, 117-313, 117-314 2-532 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 553: Contract Type/Geographic Region Changed Rap

  Advise the customer to install the correct CRUs for the changed geographic region and con- Perform the steps that follow: tract type. Switch off, then switch on the machine, If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 117-315, 117-316 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-533…

• Page 554: Contract Manager Ppp Rap

  Item 6 are securely connected. Ensure all surface mounted modules on both PWBs are securely connected. Reload the software, Perform the Special Boot Modes RAP. Status Indicator RAPs Launch Issue April 2017 117-317, 117-318, 117-319 2-534 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 555: To 117-324, 327, 329, 338 Sd Card Fail Rap

  If the fault persists, install a new components as necessary: • SD card, PL 3.10 Item • ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 117-320 to 117-324, 327, 329, 338, 117-325, 117-326 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-535…

• Page 556: Xbds Soft Fail Rap

  Reload the software, Perform the 016A Scan to Network Error Entry RAP. If the fault persists, install a new ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 117-330, 117-331, 117-355 2-536 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 557: Uninitialized Used Nvm Rap

  Ensure the PCI(EX) option is supported. Check the PCI(EX) option is correctly installed. If the fault persists, install a new ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 117-332, 117-335, 117-336, 337 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-537…

• Page 558: Uninitialized Used Sd Card Rap

  Hard Disk Diagnostics. Initialize the NVM, perform dC301 NVM Initialization. If a HDD is installed, initialise the HDD, refer to dC355 Hard Disk Diagnostics. Status Indicator RAPs Launch Issue April 2017 117-333, 117-339 2-538 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 559: Other Hdd Fail Rap

  Reload the software, Reload the software, If the fault persists, install a new ESS PWB, PL 3.10 Item Perform the Special Boot Modes RAP. Launch Issue Status Indicator RAPs April 2017 117-340, 117-342, 117-343 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-539…

• Page 560: Invalid User Job Type Fail Rap

  3.10 Item 6 are securely connected. Ensure all surface mounted modules on both PWBs are securely connected. Reload the software, Perform the Special Boot Modes RAP. Status Indicator RAPs Launch Issue April 2017 117-344, 117-345 2-540 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 561: Service Fail Rap

  Ensure all surface mounted modules on both PWBs are securely connected. Reload the software, Perform the Special Boot Modes RAP. Launch Issue Status Indicator RAPs April 2017 117-347, 349, 350, 117-348 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-541…

• Page 562: Job Limit System Fail Rap

  Switch off, then switch on the machine, If the fault persists, install a new ESS PWB, PL 3.10 Item Procedure Switch off, then switch on the machine, Status Indicator RAPs Launch Issue April 2017 117-354, 356, 358, 117-357 2-542 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 563: Date Limit Exceeding Fail Rap

  Advise the customer to set the correct time and date. Procedure Perform the steps that follow: Switch off, then switch on the machine, Ensure the correct USB dongle is installed. Launch Issue Status Indicator RAPs April 2017 117-360, 117-362, 117-363 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-543…

• Page 564: Key Fail Rap

  Check the connection of the WiFi dongle, PL 3.10 Item Switch off, then switch on the machine, If the fault persists install a new WiFi dongle, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 117-364, 117-365 2-544 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 565: Internal Fail Rap

  Item 6 are securely connected. Ensure all surface mounted modules on both PWBs are securely connected. Reload the software, Perform the Special Boot Modes RAP. Launch Issue Status Indicator RAPs April 2017 118-310, 118-311 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-545…

• Page 566
  Status Indicator RAPs Launch Issue April 2017 118-310, 118-311 2-546 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 567: Epsv-Accessory Communication Fail Rap

  121-313 IC card auditron config fail 03. Procedure Procedure For information only, no service action necessary. For information only, no service action necessary. Launch Issue Status Indicator RAPs April 2017 121-310, 121-327, 121-311, 312, 313 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-547…

• Page 568: Customize User Prompts Fail Rap

  Disconnect the FDI accessory. Set the authentication method to an option other than Secure Access (either Authentica- tion Off, Local Authentication or Remote Authentication). Reconnect the FDI accessory. Status Indicator RAPs Launch Issue April 2017 121-314, 121-316 2-548 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 569: Continuous Job Setting Mismatch Rap

  117-317 Prohibited combination of EP accessory connection and secure access authentica- 117-318 Auth/account settings not supported. tion. Procedure Procedure For information only. No service actions necessary. Enter dC131. Set NVM value 700-540 to 1. Launch Issue Status Indicator RAPs April 2017 121-317, 121-318 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-549…

• Page 570: Fax Send Charging And Internet Fax Setting Confliction Rap

  For information only. No service actions necessary. Advise the customer to disable the fax send billing function or the internet fax kit functions. Switch off, then switch on the machine, Status Indicator RAPs Launch Issue April 2017 121-319, 121-322 2-550 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 571: Web Ep Software Fail Rap

  Enter dC131. Set NVM value 850-021 to 0 to disable fax send charging or set NVM val- ues 820-123 and 790-670 to 0. Switch off, then switch on the machine, Launch Issue Status Indicator RAPs April 2017 121-323, 121-324 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-551…

• Page 572: Iccr And Panel Setting Confliction Rap

  117-342 fatal error of related products in the job disable message. 117-343 fatal error of related products in the accessory status message. Procedure For information only. No service actions necessary. Status Indicator RAPs Launch Issue April 2017 121-325, 121-328 to 121-332, 341, 342, 343 2-552 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 573: Price Table Error Rap

  Reload the software, If the fault persists, install a new ESS PWB, PL 3.10 Item If the fault persists, install a new ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 121-339, 121-340 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-553…

• Page 574
  Status Indicator RAPs Launch Issue April 2017 121-339, 121-340 2-554 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 575: To 123-353 Ui Error 1 Rap

  UI Error RAP. 123-353 The control panel has detected that the UI cable is disconnected. Procedure Perform the 002-500 UI Error RAP. Launch Issue Status Indicator RAPs April 2017 123-310 to 123-353, 123-354 to 123-381 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-555…

• Page 576: To 123-399 Ui Error 3 Rap

  123-397 UI-SW failure in the ESS PWB. 123-398 UI-SW failure in the ESS PWB. 123-399 UI-SW failure in the ESS PWB. Procedure Perform the 002-500 UI Error RAP. Status Indicator RAPs Launch Issue April 2017 123-382 to 123-399 2-556 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 577
  If the fault persists, install a new components as necessary: • Drive PWB, PL 1.10 Item 3 • ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 124-310, 311, 314, 316, 318, 322, 324, 344, 380, 124- Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-557…

• Page 578: Dc132 Error 10 Rap

  Install a new drive PWB, PL 1.10 Item 3 and ESS PWB, PL 3.10 Item Perform dC132. Make all three values the same. Status Indicator RAPs Launch Issue April 2017 124-313, 124-356, 124-315, 317, 355 2-558 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 579: Dc132 Error 08 Rap

  PL 3.10 Item Install a new drive PWB, PL 1.10 Item 3 and ESS PWB, PL 3.10 Item Perform dC132. Make all three values the same. Launch Issue Status Indicator RAPs April 2017 124-319, 124-320 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-559…

• Page 580: Backup Sram Fail Rap

  If the fault persists, install a new ESS PWB, PL 3.10 Item Install a new drive PWB, PL 1.10 Item 3, then a ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 124-321, 124-323 2-560 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 581: Billing Restoration Fail Rap

  ESS PWB, PL 3.10 Item 6 as necessary. Install a new drive PWB, PL 1.10 Item 3, then a ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 124-325, 124-326 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-561…

• Page 582: Iot Speed Change Fail Rap

  Ensure all surface mounted modules are securely connected. Reload the software, If the fault persists, install a new ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 124-327, 124-328 2-562 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 583: To 124-339 Ess Rom Dimm Rap

  Ensure all surface mounted modules on both PWBs are securely connected. Reload the software, If the fault persists, install a new ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 124-331 to 124-339, 124-340, 360, 390 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-563…

• Page 584
  PL 3.10 Item 11. The fault persists. Perform SCP 5 Final Actions. Install a new ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 124-341, 351, 361, 381, 391, 124-342, 343, 352, 353, 2-564 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 585: Billing Meter Type Restoration Fail Rap

  PL 1.10 Item • ESS PWB, PL 3.10 Item • Drive PWB, PL 1.10 Item Install a new ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 124-345, 124-346, 348, 354 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-565…

• Page 586: Billing Counttype Restoration Fail Rap

  PL 1.10 Item Install a new drive PWB, PL 1.10 Item Install a new ESS PWB, PL 3.10 Item Install a new ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 124-347, 124-349 2-566 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 587: Crum Oem Fail Rap

  If the fault persists, install a new ESS PWB, PL 3.10 Item Ensure all surface mounted modules are securely connected. Reload the software, Perform the Special Boot Modes RAP. Launch Issue Status Indicator RAPs April 2017 124-350, 124-372, 373, 374 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-567…

• Page 588: Output Tray Change Rap

  Fault History for associated faults. Perform the relevant RAP. Procedure Advise the customer to use the correct paper type and size for the job. Status Indicator RAPs Launch Issue April 2017 124-701, 702, 710, 124-705, 124-706 2-568 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 589: Changed To Sub Tray Rap

  Ensure that the customer is using the correct paper type and size for the job. Check dC120 Fault History for faults 012-231, 012-232, 012-233 or 012-234. If any of the faults is listed, perform the relevant RAP. Launch Issue Status Indicator RAPs April 2017 124-708, 124-709 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-569…

• Page 590
  Status Indicator RAPs Launch Issue April 2017 124-708, 124-709 2-570 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 591: Psw Controller Unexpected Fail Rap

  Ensure all surface mounted modules on both PWBs are securely connected. Reload the software, If the fault persists, install a new ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 125-311 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-571…

• Page 592
  Status Indicator RAPs Launch Issue April 2017 125-311 2-572 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 593: To 127-315, 342 Ess Error Rap

  Ensure all surface mounted modules on both PWBs are securely connected. Reload the software, Perform the Special Boot Modes RAP. Launch Issue Status Indicator RAPs April 2017 127-310 to 127-315, 342, 127-320 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-573…

• Page 594: To 127-399 Fatal Error Rap

  Special Boot Modes RAP. If the fault persists, install a new components as necessary: • Hard disk, PL 3.10 Item • ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 127-353 to 127-399, 127-337 2-574 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 595: Sip Registration Fail Rap

  127-700 An error has occurred in registering device info with the SIP registration server. Procedure Advise the customer to: Check what the SIP registration server is set to on the device. Check that the SIP registration server is available. Launch Issue Status Indicator RAPs April 2017 127-700 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-575…

• Page 596
  Status Indicator RAPs Launch Issue April 2017 127-700 2-576 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 597: Ui Software Failure Rap

  If the fault persists, reinstall the original components. Obtain a device log, refer to GP 19 Obtaining Audit and Device Logs. Escalate the problem to 2nd Level support. Launch Issue Status Indicator RAPs April 2017 132-310, 132-311 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-577…

• Page 598
  Status Indicator RAPs Launch Issue April 2017 132-310, 132-311 2-578 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 599: To 133-217 Fax Parameter Incorrect Rap

  133-216 Sent to the FAPE as an asynchronized event. 133-217 Sent to the FAPE as an asynchronized event. Procedure Perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Launch Issue Status Indicator RAPs April 2017 133-210 to 133-217, 133-218 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-579…

• Page 600: To 133-223 Fax Card Error 1 Rap

  133-222 The fax card did not respond within the specified time. 133-223 Fax card reset. Procedure Perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Status Indicator RAPs Launch Issue April 2017 133-219 to 133-223, 133-224 2-580 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 601: Illegal Country Rap

  133-283 Mailbox not open was detected when fax report is stored in a mailbox. Procedure Perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Launch Issue Status Indicator RAPs April 2017 133-226, 133-280 to 133-283 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-581…

• Page 602: Staple/Punch Canceled Rap

  If the customer does not know the type of letter that can be used, advise them to use only alphanumeric characters. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Status Indicator RAPs Launch Issue April 2017 133-700, 133-701 2-582 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 603: Tray Select Fail Rap

  Advise the customer to load the correct the paper size and type for fax printing or specify the tray for fax printing. If the fault persists, perform the steps that follow: Switch off, then switch on the machine, Reload the software, Launch Issue Status Indicator RAPs April 2017 133-710 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-583…

• Page 604
  Status Indicator RAPs Launch Issue April 2017 133-710 2-584 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 605: Dc612 Iot Wait State Rap

  Allow the machine to return from the wait state, then re-run the routine. Procedure Load the required number and size of documents, then re-run the routine. Launch Issue Status Indicator RAPs April 2017 500-030, 500-033, 500-035 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-585…

• Page 606: Dc612 Print Error Rap

  500-990 DC612 Print Error RAP 500-990 Printing could not start due to unknown reason in dC612 test pattern print, or it was aborted. Procedure Re-run the routine. Status Indicator RAPs Launch Issue April 2017 500-990 2-586 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 607: Of1 Post Error Rap

  If the eight LED display indicates a related fault code, perform the relevant RAP. If a related fault code is not listed, perform the Special Boot Modes RAP. Launch Issue Status Indicator RAPs April 2017 OF1, OF2 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-587…

• Page 608
  Status Indicator RAPs Launch Issue April 2017 OF1, OF2 2-588 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 609
  IQS 3 Fusing ……………………3-24 IQS 4 Resolution ………………….3-25 IQS 5 Skew ……………………3-26 IQS 6 Copy/Print Defects ………………..3-27 IQS 7 Registration ………………….3-28 IQS 8 Magnification ………………….3-29 Launch Issue Imaqe Quality April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 610
  Imaqe Quality Launch Issue April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 611: Iq1 Image Quality Entry Rap

  Screen must be set to Gradation Manufacturing use. or Fineness. Perform the IOT IQ Defects RAP. Total Pattern (600dpi) For Engineering/ Screen must be set to Gradation 11×17 Manufacturing use. or Fineness. Launch Issue Imaqe Quality April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 612
  Screen must be set to Copy Error and distortion Diffusion. defects. NOTE: Before printing test pattern 53 or 54, enter dC131. Set the value of NVM location 870- 210 to 0 (1200dpi). Imaqe Quality Launch Issue April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 613: Iq2 Iot Iq Defects Rap

  Regular toner contamination in the pro- Xerographics There is regular pitch toner contamination (spots, streaks, bands, etc.) in the process direction. Perform the IQ15 Regular Toner cess direction Contamination in the Process Direction RAP. Launch Issue Imaqe Quality April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 614
  Perform the IQ21 Unfused Copy/ Toner Offset RAP. White spots Transfer Toner spots and blank areas are spread irregularly over the whole page. Perform the IQ19 White Spots RAP. Imaqe Quality Launch Issue April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 615: Iq3 Residual Image (Ghosting) Rap

  PL 1.10 Item • PWB,PL 3.10 Item Install new components as necessary: • Drive PWB, PL 1.10 Item • HVPS, PL 1.10 Item • ESS PWB, PL 3.10 Item Launch Issue Imaqe Quality April 2017 IQ3, IQ4 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 616: Iq5 Toner Smears Rap

  Make 20 blank copies. death or injury. Moving parts can cause injury. If the image quality defect remains, install a new drum cartridge, PL 90.20 Item Check the tray settings. Imaqe Quality Launch Issue April 2017 IQ5, IQ6 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 617: Iq7 Deletions Rap

  Check the surface of the BTR for distortion. The surface of the BTR is good. Install a new BTR assembly, PL 90.15 Item Install new components as necessary: • Drive PWB, PL 1.10 Item • ESS PWB, PL 3.10 Item Launch Issue Imaqe Quality April 2017 IQ6, IQ7 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 618: Iq8 Iot Skew Rap

  If nec- essary clean the housing or install a new registration chute. • Check the paper path for obstructions. Refer to the IQ20 Print Damage RAP. Imaqe Quality Launch Issue April 2017 IQ8, IQ9 3-10 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 619: Iq10 Black Or White Lines In The Cross Process Direction Rap

  • Drive PWB, PL 1.10 Item Clean the fuser heat roll. If necessary, install a new fuser, PL 10.05 Item • ESS PWB, PL 3.10 Item Launch Issue Imaqe Quality April 2017 IQ10, IQ11 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 3-11…

• Page 620: Iq12 Auger Marks Rap

  Install a new drum cartridge, PL 90.20 Item NOTE: This may occur immediately after installing a new drum cartridge. Correct this by mak- ing 10 blank copies. Imaqe Quality Launch Issue April 2017 IQ12, IQ13 3-12 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 621: Iq14 Regular Blank Areas In The Process Direction Rap

  31.8mm (1.2 inches) pitch — developer adhesion to the magnetic roll. 37.7mm (1.5 inches) pitch — scratch or foreign substance on the BCR. 82.5mm (3.2 inches) pitch — scratch or foreign substance on the heat roll. Launch Issue Imaqe Quality April 2017 IQ14 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 3-13…

• Page 622: Iq15 Regular Toner Contamination In The Process Direction Rap

  37.7mm (1.5 inches) pitch — scratch or foreign substance on the BCR. 82.5mm (3.2 inches) pitch — scratch or foreign substance on the heat roll. 47.1mm (1.8 inches) pitch — contamination on the exit roll. Imaqe Quality Launch Issue April 2017 IQ15 3-14 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 623: Iq16 Regular Toner Contamination In The Process Direction (Side 2) Rap

  95.1mm (3.7 inches) pitch — scratch or foreign substance on the fusing belt. 50.3mm (2 inches) pitch — contamination or scratches on the BTR. Paper size mismatch 37.7mm pitch — contamination on the BCR. Launch Issue Imaqe Quality April 2017 IQ16 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 3-15…

• Page 624: Iq17 Smear Rap

  Table 1. Be aware that: • Lowering the value of NVM 1 will increase smear reduction. Keep the adjustment of NVM 1 to a minimum. Imaqe Quality Launch Issue April 2017 IQ17, IQ18 3-16 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 625: Iq19 White Spots Rap

  Remove, then reinstall the drum cartridge, PL 90.20 Item 1. Switch off, then switch on the machine, 10. Make a print. The image quality defect persists. Perform SCP 5 Final Actions. Launch Issue Imaqe Quality April 2017 IQ18, IQ19 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 3-17…

• Page 626: Iq20 Print Damage Rap

  If the paper path and the duplex path are good, check that the paper and other media used, is of the correct weight and size, refer to Imaqe Quality Launch Issue April 2017 IQ19, IQ20 3-18 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 627: Iq21 Unfused Copy/Toner Offset Rap

  Install a new fuser, PL 10.05 Item • Print head assembly, PL 60.35 Item • Drive PWB, PL 1.10 Item • ESS PWB, PL 3.10 Item Launch Issue Imaqe Quality April 2017 IQ21, IQ22 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 3-19…

• Page 628: Iq23 Blank Image Rap

  PL 60.35 Item Install new components as necessary: • Print head assembly, PL 60.35 Item • Drive PWB, PL 1.10 Item • ESS PWB, PL 3.10 Item Imaqe Quality Launch Issue April 2017 IQ23 3-20 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 629: Iq24 Toner Streak Rap

  A lump of supply toner gets transported on to the magnet roller, then gets developed. Action Leave overnight. Action If necessary, install a new drum cartridge, PL 90.20 Item Feed several blank pages, followed by several high density prints. Launch Issue Imaqe Quality April 2017 IQ24, IQ25 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 3-21…

• Page 630: Iq26 Dadf, Document Glass And Scanner Rap

  Inform the remote user of the required changes to the settings. a new FFC cable, PL 60.35 Item • Check the scan carriage for contamination. Refer to ADJ 60.5 Optics Cleaning Proce- dure. Imaqe Quality Launch Issue April 2017 IQ26, IQ27 3-22 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 631: Iqs 1 Solid Area Density And Tone Reproduction

  542.00). The density of the solid areas must be as dark or darker than the 1.3 reference, but less than 1.5. Corrective action If the solid area density specification is not met, perform the IOT IQ Defects RAP. 82E2000 Figure 1 Test patterns Launch Issue Imaqe Quality April 2017 IQS 1 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 3-23…

• Page 632: Iqs 2 Background

  Corrective Action If the fusing specification is not met, perform the IQ21 Unfused Copy/Toner Offset RAP. SIR 494.00 82P448 82E2000 Figure 1 Test pattern Imaqe Quality Launch Issue April 2017 IQS 2, IQS 3 3-24 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 633: Iqs 4 Resolution

  IQ17 Smear RAP. Rub these areas with a finger. Fold the print across these solid areas Figure 1 Test pattern Figure 1 Test pattern Launch Issue Imaqe Quality April 2017 IQS 3, IQS 4 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 3-25…

• Page 634: Iqs 5 Skew

  Make a simplex copy of test pattern 82E2000 (A3 and 11×17), 82E2010 (A4) or 82E2020 (8.5×11). Refer to Figure 1. Determine the amount of skew by either: Figure 1 Copy and scan skew measurement Imaqe Quality Launch Issue April 2017 IQS 5 3-26 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 635: Iqs 6 Copy/Print Defects

  Show Through paper is stored inside the printer and that the printer is operated within the environmental spec- No show through of the underside of the document handler should be visible when using Xerox ification. 80gsm (20lb) or heavier paper as an input document. The check is made with the document handler closed and in normal copy/print mode.

• Page 636: Iqs 7 Registration

  Top edge registration error on a duplex sheet +/- 2.1 mm (0.082 inch) Registration measurement Make a copy of test pattern 82E2010 (A4) or 82E2020 (8.5×11). Imaqe Quality Launch Issue April 2017 IQS 7 3-28 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 637: Iqs 8 Magnification

  Compare the dimensions Lss between the original print and the copies, Figure 1 Figure Figure 1 Registration measurement Corrective action Perform ADJ 60.4 IIT Image Ratio. Launch Issue Imaqe Quality April 2017 IQS 7, IQS 8 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 3-29…

• Page 638
  NOTE: There are no cross process direction adjustments. Figure 1 Test pattern side 1 Imaqe Quality Launch Issue April 2017 IQS 8 3-30 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 639
  Figure 2 Test pattern side 2 Launch Issue Imaqe Quality April 2017 IQS 8 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 3-31…
• Page 640
  Imaqe Quality Launch Issue April 2017 IQS 8 3-32 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 641
  REP 13.23 Finisher PWB ………………..4-119 REP 12.6 Exit Roll Assembly ………………4-63 REP 13.24 Finisher LVPS ………………..4-120 REP 12.7 Nip Roll ………………….4-64 REP 13.25 Eject Motor………………..4-121 Launch Issue Repairs and Adjustments April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 642
  REP 70.12 Takeaway Clutch and Lock Bearing …………. 4-175 REP 90.3 BTR Assembly ………………..4-220 REP 90.4 Drum Cartridge ………………..4-221 REP 90.5 Reclaim Pipe Assembly ……………… 4-221 REP 90.6 AC Housing Assembly ………………4-222 Repairs and Adjustments Launch Issue April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 643
  ADJ 60.6 CDD Lens Optical Axis Correction …………..4-238 ADJ 60.7 Image Position………………..4-239 ADJs 90 — Xerographics ADJ 90.1 Edge Erase…………………. 4-241 ADJ 90.2 Marking Refresh ………………..4-241 Launch Issue Repairs and Adjustments April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 644
  Repairs and Adjustments Launch Issue April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 645: Rep 1.1 Hvps

  Remove the ESS PWB chassis assembly, 3.2. Remove the LVPS assembly, 1.4. Disconnect three connectors (1), then release the harness from the clamp (2), Figure Figure 2 Connectors Launch Issue Repairs and Adjustments April 2017 REP 1.1 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 646: Rep 1.2 Drive Pwb

  From the user interface Home screen, touch Device, then About. Scroll down to view the Software Version. Remove the upper rear cover, 28.5. Remove the lower rear cover, 28.6. Repairs and Adjustments Launch Issue April 2017 REP 1.1, REP 1.2 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 647
  If a new drive PWB is to be installed, remove the EEPROM (1) from the old drive PWB, then install it onto the new drive PWB, Figure Figure 3 Connectors Figure 5 EEPROM Launch Issue Repairs and Adjustments April 2017 REP 1.2 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 648: Rep 1.3 Lvps

  Observe ESD procedures during this procedure. Remove the upper rear cover, 28.5. Remove the lower rear cover, 28.6. Disconnect all connectors from the LVPS, Figure Figure 2 Connectors Repairs and Adjustments Launch Issue April 2017 REP 1.2, REP 1.3 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 649: Rep 1.4 Lvps Assembly

  Observe ESD procedures during this procedure. Remove the upper rear cover, 28.5. Replacement Remove the lower rear cover, 28.6. The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 1.3, REP 1.4 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 650
  Remove both harness clamps (3) from the frame. Figure 2 Preparation Remove four screws (1), then the LVPS assembly (2), Figure Figure 3 LVPS removal Repairs and Adjustments Launch Issue April 2017 REP 1.4 4-10 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 651: Rep 2.1 User Interface Assembly

  NOTE: The ICCR cover is secured by 2 clips at the front. Figure 1 Upper cover Fully raise the UI assembly, then remove the cable cover, PL 2.05 Item Remove the inner cover, PL 2.05 Item Launch Issue Repairs and Adjustments April 2017 REP 2.1 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-11…

• Page 652
  Check the machines current software level against the software level recorded prior to installation of the new user interface assembly. If necessary, reload the software, Repairs and Adjustments Launch Issue April 2017 REP 2.1 4-12 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 653: Rep 3.1 Ess Pwb

  From the user interface Home screen, touch Device, then About. Scroll down to view the Software Version. Remove the upper rear cover, 28.5. Figure 3 HDD bracket removal Launch Issue Repairs and Adjustments April 2017 REP 3.1 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-13…

• Page 654
  Disconnect the USB, DADF I/F and UI cables, Figure Disconnect the USB cable (1). Disconnect the DADF I/F cable. (2). Disconnect the UI cable (3). Figure 7 USB cable Repairs and Adjustments Launch Issue April 2017 REP 3.1 4-14 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 655
  Remove the ESS upper panel (2). Release all remaining harness clamps from the ESS upper panel. Figure 8 Connectors Figure 9 ESS upper panel removal Launch Issue Repairs and Adjustments April 2017 REP 3.1 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-15…
• Page 656
  If fitted, remove the wireless dongle (1). Disconnect the USB cable (2). Remove screw for the USB connector (3). Remove screws for the D-type connector (4). Figure 12 ESS PWB removal Repairs and Adjustments Launch Issue April 2017 REP 3.1 4-16 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 657
  When connecting the ribbon cable, insert it straight into the connector housing until it locks. Ensure that the cable is connected securely at both ends. Launch Issue Repairs and Adjustments April 2017 REP 3.1 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-17…

• Page 658: Rep 3.2 Ess Pwb Chassis Assembly

  Remove the lower rear cover, 28.6. Remove the RH top cover, PL 28.06 Item Remove the RH rear cover, PL 28.06 Item Figure 3 HDD bracket removal Repairs and Adjustments Launch Issue April 2017 REP 3.2 4-18 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 659
  Disconnect the USB, DADF I/F and UI cables, Figure Disconnect the USB cable (1). Disconnect the DADF I/F cable. (2). Figure 7 USB cable Disconnect the UI cable (3). Launch Issue Repairs and Adjustments April 2017 REP 3.2 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-19…
• Page 660
  Remove the ESS upper panel (2). Release all remaining harness clamps from the ESS upper panel. Figure 8 Connectors Figure 9 ESS upper panel removal Repairs and Adjustments Launch Issue April 2017 REP 3.2 4-20 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 661
  Figure 10 Cables 14. Carefully flex the corner of the right cover away from the machine, then remove the screw (1), Figure Figure 12 Upper right screws Launch Issue Repairs and Adjustments April 2017 REP 3.2 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-21…
• Page 662
  17. Remove two screws (1), then the ESS PWB chassis assembly (2), Figure Figure 15 USB cable and connector Replacement The replacement is the reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 3.2 4-22 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 663: Rep 3.3 Sd Card

  Figure 1 SD card cover removal Remove the SD card, PL 3.10 Item Replacement The replacement is the reverse of the removal procedure. Reload the software, Launch Issue Repairs and Adjustments April 2017 REP 3.3 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-23…

• Page 664
  Repairs and Adjustments Launch Issue April 2017 REP 3.3 4-24 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 665: Rep 5.1 Dadf Removal

  Install the DADF by inserting the tabs of the counter balance into the grooves of the instal- lation holes (1), Figure Figure 1 Connector Figure 3 DADF replacement Launch Issue Repairs and Adjustments April 2017 REP 5.1 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-25…

• Page 666
  Check the machines current software level against the software level recorded prior to installation of the new DADF. If necessary, reload the software, Figure 4 SEEPROM Repairs and Adjustments Launch Issue April 2017 REP 5.1 4-26 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 667: Rep 5.2 Dadf Document Cushion

  NOTE: The DADF document cushion is attached with double sided adhesive tape. Peel off the DADF document cushion, Figure Figure 1 Document cushion removal Figure 2 Document cushion installation Launch Issue Repairs and Adjustments April 2017 REP 5.2 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-27…

• Page 668: Rep 5.3 Dadf Front Cover

  Remove the DADF front cover in the direction of the arrow. Figure 1 Left screw removal Figure 1 Front cover removal Replacement The replacement is the reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 5.3, REP 5.4 4-28 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 669
  Replacement Release the three hooks (1) that secure the DADF rear cover, Figure The replacement is the reverse of the removal procedure. Figure 3 Hooks Launch Issue Repairs and Adjustments April 2017 REP 5.4 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-29…

• Page 670: Rep 5.5 Dadf Pwb

  From the user interface Home screen, touch Device, then About. Scroll down to view the Software Version. Remove the DADF rear cover, 5.4. Disconnect six connectors (1), Figure Figure 2 Connectors Repairs and Adjustments Launch Issue April 2017 REP 5.5 4-30 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 671: Rep 5.6 Upper Feeder Assembly

  Check the machines current software level against the software level recorded prior to installation of the new DADF PWB. If necessary, reload the software, Launch Issue Repairs and Adjustments April 2017 REP 5.5, REP 5.6 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-31…

• Page 672: Rep 5.7 Dadf Feeder Assembly

  NOTE: On some machines, the DADF feeder assembly may be secured by a third screw (2). Figure 2 Upper feeder assembly removal Replacement The replacement is the reverse of the removal procedure. Figure 1 Screw removal Repairs and Adjustments Launch Issue April 2017 REP 5.6, REP 5.7 4-32 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 673: Rep 5.8 Left Counter Balance

  The replacement is the reverse of the removal procedure. Figure 3 Removed feeder assembly Replacement The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 5.7, REP 5.8 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-33…

• Page 674: Rep 5.9 Right Counter Balance

  Record the position of right counter balance, Figure Figure 2 Counter balance removal Replacement The replacement is the reverse of the removal procedure. Figure 1 Position Repairs and Adjustments Launch Issue April 2017 REP 5.9 4-34 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 675: Rep 5.10 Feed/Nudger Roll Assembly

  Release the hook to remove the feed front handle (1). Release the hook to remove the nudger CRU housing (2). Remove the roll assemblies (3). Figure 1 Assembly removal Figure 3 Roll assembly removal Launch Issue Repairs and Adjustments April 2017 REP 5.10 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-35…

• Page 676: Rep 5.11 Harness Guide And Wire Harness

  Figure 4 Set link alignment If new feed roll assemblies are installed, enter dC135 HFSI Counter. Reset the HFSI counter 955-806. Figure 1 Harness removal Repairs and Adjustments Launch Issue April 2017 REP 5.10, REP 5.11 4-36 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 677
  Remove the harness from the harness guide (2). Disconnect the DADF feed motor assembly connector (1), Figure Figure 5 DADF feed motor assembly connector Figure 3 Solenoid harness Launch Issue Repairs and Adjustments April 2017 REP 5.11 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-37…
• Page 678
  10. Remove the harness guide and wire harness, Figure Disconnect the ground wire (1). Remove the screw (2). Remove the harness guide and wire harness (3). Figure 7 Harness guide removal Repairs and Adjustments Launch Issue April 2017 REP 5.11 4-38 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 679: Rep 5.12 Dadf Feed Motor Assembly

  Remove the DADF feed motor assembly, Figure Remove three screws (1). Remove the DADF feed motor assembly (2). Figure 2 Alignment Figure 1 Feed motor assembly removal Launch Issue Repairs and Adjustments April 2017 REP 5.12 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-39…

• Page 680: Rep 5.13 Dadf Drive Belt

  Remove the DADF T/A clutch, Figure Remove the E-clip (1). Remove the DADF T/A clutch (2). Figure 1 Stopper link removal Figure 3 T/A clutch removal Repairs and Adjustments Launch Issue April 2017 REP 5.13 4-40 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 681: Rep 5.14 Document Tray

  Replacement The replacement is the reverse of the removal procedure. Ensure the belt is fully tensioned before tightening the screw, refer to Figure Launch Issue Repairs and Adjustments April 2017 REP 5.13, REP 5.14 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-41…

• Page 682: Rep 5.15 Retard Chute Assembly

  The replacement is the reverse of the removal procedure. Figure 3 Document tray removal Replacement The replacement is the reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 5.14, REP 5.15 4-42 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 683: Rep 5.16 Invert Chute Assembly

  Remove the stopper link, Figure Figure 1 Invert chute assembly removal Figure 1 Stopper link removal Replacement The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 5.16, REP 5.17 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-43…

• Page 684
  Figure 4 Gear pulley removal 10. Remove the DADF T/A clutch, Figure Remove the E-clip (1). Remove the DADF T/A clutch (2). Figure 3 T/A clutch removal Repairs and Adjustments Launch Issue April 2017 REP 5.17 4-44 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 685
  Remove two screws (1). Loosen the screw (2). Remove the front bracket and ground roll plate (3). Figure 5 Front bracket removal Figure 7 Knob Figure 6 Gear Launch Issue Repairs and Adjustments April 2017 REP 5.17 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-45…
• Page 686
  15. Remove the rear bearing, then the DADF takeaway roll, Figure Remove the E-clip (1). Remove the bearing (2). Remove the DADF takeaway roll (3). Figure 9 Takeaway roll removal Repairs and Adjustments Launch Issue April 2017 REP 5.17 4-46 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 687: Rep 5.18 Sensor Bracket Assembly

  Disconnect the connector (1). Remove four screws (2). Remove the wire harness (3) through the hole. Remove the sensor bracket assembly (4). Figure 1 Sensor bracket assembly removal Launch Issue Repairs and Adjustments April 2017 REP 5.18 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-47…

• Page 688: Rep 5.19 Retard Roll Assembly

  The replacement is the reverse of the removal procedure. If a new retard roll assembly is installed, enter dC135 HFSI Counter. Reset the HFSI counter 955-806. Figure 1 Retard CRU cover assembly Repairs and Adjustments Launch Issue April 2017 REP 5.19 4-48 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 689: Rep 10.1 Exit 1 Oct Assembly

  Move the bearing (1) toward the front, Figure Figure 2 Exit 1 OCT assembly removal Replacement The replacement is the reverse of the removal procedure. Figure 1 Bearing Launch Issue Repairs and Adjustments April 2017 REP 10.1 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-49…

• Page 690: Rep 10.2 Exit 2 Roll

  Remove the pillar left cover, PL 28.05 Item Open the exit 2 transport assembly. Remove the LH top cover, PL 28.05 Item Figure 3 Transport assembly removal Repairs and Adjustments Launch Issue April 2017 REP 10.2 4-50 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 691
  Remove the rear bracket and exit 2 motor (5). Disengage the hook to remove the helical gear (3). Figure 7 Helical gear removal Figure 5 Motor removal Launch Issue Repairs and Adjustments April 2017 REP 10.2 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-51…

• Page 692: Rep 10.3 Fuser Removal

  • Chain Link: 954-850 • Chain Link: 954-851 NOTE: Both counters should be automatically reset when a new fuser is installed. Repairs and Adjustments Launch Issue April 2017 REP 10.2, REP 10.3 4-52 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 693: Rep 10.4 Fuser Fan Duct Assembly

  Disengage the right and left hooks (3), then remove the fuser rear duct A (4). Figure 2 Fuser rear duct B removal Replacement The replacement is the reverse of the removal procedure. Figure 1 Fuser rear duct A removal Launch Issue Repairs and Adjustments April 2017 REP 10.4 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-53…

• Page 694
  Repairs and Adjustments Launch Issue April 2017 REP 10.4 4-54 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 695: Rep 12.1 Integrated Office Finisher Removal

  Disconnect the integrated office finisher harnesses, Figure Release the cable clamp (1). Disconnect two connectors (2). Figure 2 Finisher removal Replacement Reverse the removal procedure for replacement. Figure 1 Connectors Launch Issue Repairs and Adjustments April 2017 REP 12.1 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-55…

• Page 696: Rep 12.2 Paddle Belts

  Figure 2 Front bearing removal Remove the rear gear, Figure Remove the E-clip (1). Remove the rear gear (2). Figure 1 Front pulley removal Figure 3 Rear gear removal Repairs and Adjustments Launch Issue April 2017 REP 12.2 4-56 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 697
  Remove the paddle belt (1) from the pulley. Remove the shaft assembly (2) in the direction of the arrow. Figure 5 Paddle link assembly removal Figure 7 Shaft assembly removal Launch Issue Repairs and Adjustments April 2017 REP 12.2 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-57…
• Page 698
  Remove the sub paddle shaft assembly (3). Remove the rear paddle belt (4). Figure 9 Paddle link assembly installation Figure 8 Rear paddle belt removal Repairs and Adjustments Launch Issue April 2017 REP 12.2 4-58 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 699: Rep 12.3 Sub Paddle Solenoid

  Disconnect the connector (1). Release the harness from the retainers (2). Remove two screws (3). Figure 3 Support removal Remove the sub paddle solenoid assembly (4). Launch Issue Repairs and Adjustments April 2017 REP 12.3 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-59…

• Page 700: Rep 12.4 Stapler Assembly

  The replacement is the reverse of the removal procedure. Install the sub paddle assembly as shown in Figure Figure 1 Stapler assembly removal Figure 5 Sub paddle assembly installation Repairs and Adjustments Launch Issue April 2017 REP 12.3, REP 12.4 4-60 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 701: Rep 12.5 Set Clamp Home Sensor

  Release the harness from the clamps (1). Disconnect the connector (2). Figure 2 Bracket removal Replacement The replacement is the reverse of the removal procedure. Figure 1 Connector Launch Issue Repairs and Adjustments April 2017 REP 12.4, REP 12.5 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-61…

• Page 702
  Figure 2 Set clamp home sensor assembly removal Figure 3 Set clamp home sensor removal Replacement The replacement is the reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 12.5 4-62 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 703: Rep 12.6 Exit Roll Assembly

  Remove the E-ring, then the bearing (1). Remove the E-ring, then the bearing (2). Remove the exit roll assembly (3). Figure 1 Exit roll assembly removal Launch Issue Repairs and Adjustments April 2017 REP 12.6 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-63…

• Page 704: Rep 12.7 Nip Roll

  Remove the connector bracket (4). Figure 1 Nip rolls removal Replacement The replacement is the reverse of the removal procedure. Figure 1 Connector bracket removal Repairs and Adjustments Launch Issue April 2017 REP 12.7, REP 12.8 4-64 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 705
  Remove the finisher entry sensor (1) from the bracket, Figure Figure 2 Bottom plate removal Figure 4 Finisher entry sensor removal Replacement The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 12.8 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-65…

• Page 706: Rep 12.9 Compiler Exit Sensor

  Remove the compiler exit sensor assembly, Figure Remove the screw (1). Remove the compiler exit sensor assembly (2). Figure 1 Connector bracket removal Figure 3 Compiler exit sensor assembly removal Repairs and Adjustments Launch Issue April 2017 REP 12.9 4-66 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 707: Rep 12.10 Main Paddle Shaft Assembly

  Remove the gear (4). Figure 4 Compiler exit sensor removal Replacement The replacement is the reverse of the removal procedure. Figure 1 Gear removal Launch Issue Repairs and Adjustments April 2017 REP 12.9, REP 12.10 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-67…

• Page 708
  Figure 4 Support bearing removal Remove the bearing, Figure Remove the main paddle shaft assembly, Figure Figure 3 Bearing removal Figure 5 Main paddle shaft assembly removal Repairs and Adjustments Launch Issue April 2017 REP 12.10 4-68 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 709: Rep 12.11 Lower Chute Assembly

  Figure 1 Transport motor removal Remove the gear, Figure Remove the E-clip (1). Remove the gear (2). Remove the KL-clip (3). Remove the gear (4). Launch Issue Repairs and Adjustments April 2017 REP 12.10, REP 12.11 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-69…

• Page 710
  Remove the flange (4). Figure 5 Entrance lower chute assembly removal Replacement Figure 3 Gear pulley removal The replacement is the reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 12.11 4-70 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 711: Rep 12.12 Entry Roll

  NOTE: Ensure that the paper guides on the upper chute, PL 12.13 Item 4 are not folded back on top of the exit roll assembly. Launch Issue Repairs and Adjustments April 2017 REP 12.12 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-71…

• Page 712: Rep 12.13 Upper Chute Assembly

  NOTE: The screws do not thread into the upper chute. They are used like pins to secure the upper chute in place. Remove two screws (1). Remove the screw (2). Carefully remove the upper chute assembly (3). Repairs and Adjustments Launch Issue April 2017 REP 12.13 4-72 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 713: Rep 12.14 Finisher Pwb

  Check the machines current software level against the software level recorded prior to installation of the new finisher PWB. If necessary, reload the software, Launch Issue Repairs and Adjustments April 2017 REP 12.13, REP 12.14 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-73…

• Page 714: Rep 12.15 Stacker Tray Assembly

  Remove the screw (1). Remove the stacker sensor assembly (2). Release the four clamps (3). Disconnect two connectors (4). Figure 1 Connector Figure 3 Stacker sensor assembly removal Repairs and Adjustments Launch Issue April 2017 REP 12.15 4-74 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 715: Rep 12.16 Stacker Shaft Assembly

  Install the stacker tray assembly and integrated office finisher as shown in Figure Figure 1 Rear bracket removal Figure 5 Stacker tray assembly installation Launch Issue Repairs and Adjustments April 2017 REP 12.15, REP 12.16 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-75…

• Page 716
  Remove the screw (1). Remove the stacker sensor assembly (2). Disconnect the connectors, then release the harness from the clamps. Figure 5 Stacker assembly removal Repairs and Adjustments Launch Issue April 2017 REP 12.16 4-76 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 717
  Remove the E-clip (1). The replacement is the reverse of the removal procedure. Move the bearing (2) in the direction of the arrow. Figure 7 Preparation Launch Issue Repairs and Adjustments April 2017 REP 12.16 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-77…

• Page 718: Rep 12.17 Stacker Motor

  Remove the stacker motor assembly, Figure Remove two screws (1). Remove the stacker motor assembly (2). Figure 1 Connector Figure 3 Stacker motor assembly removal Repairs and Adjustments Launch Issue April 2017 REP 12.17 4-78 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 719: Rep 12.18 Stack Sensor 1 And Stack Sensor 2

  Install the stacker motor as shown in Figure Figure 1 Stacker sensor assembly removal Figure 5 Stacker motor installation Replacement The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 12.17, REP 12.18 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-79…

• Page 720: Rep 12.19 Compiler Assembly

  Remove the connector bracket (4). Figure 2 Bottom plate removal Release the harness from the clamp, Figure Figure 1 Connector bracket removal Figure 3 Harness release Repairs and Adjustments Launch Issue April 2017 REP 12.19 4-80 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 721
  11. Remove the front self-tapping screw (1), Figure Figure 7 Compiler assembly removal Replacement The replacement is the reverse of the removal procedure. Figure 5 Front screw removal Launch Issue Repairs and Adjustments April 2017 REP 12.19 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-81…

• Page 722: Rep 12.20 Set Clamp Shaft

  Remove the three belts (2) from the pulleys. Remove the set clamp shaft in the direction of the arrow (3). Figure 1 Actuator and bearing removal Figure 3 Set clamp shaft removal Repairs and Adjustments Launch Issue April 2017 REP 12.20 4-82 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 723: Rep 12.21 Eject Belt

  Figure Remove the screw (1). Move the eject home sensor assembly (2). Figure 4 Eject belt installation Figure 1 Eject home sensor assembly Launch Issue Repairs and Adjustments April 2017 REP 12.20, REP 12.21 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-83…

• Page 724: Rep 12.22 Eject/Set Clamp Motor Assembly

  Disconnect eight connectors (2). Release the harness from the retainer (3). Remove four screws (4). Figure 3 Eject belt installation Remove the bottom plate (5). Repairs and Adjustments Launch Issue April 2017 REP 12.21, REP 12.22 4-84 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 725
  Release the harness from both clamps (1). The replacement is the reverse of the removal procedure. Remove both screws (2). Remove both self-tapping screws (3). Launch Issue Repairs and Adjustments April 2017 REP 12.22 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-85…

• Page 726: Rep 12.23 Rear Tamper Home Sensor

  Remove the bottom plate, Figure Release the harness from the 5 clamps (1). Disconnect eight connectors (2). Remove the harness from the retainers (3). Remove four screws (4). Repairs and Adjustments Launch Issue April 2017 REP 12.23 4-86 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 727: Rep 12.24 Eject Shaft Assembly

  Remove the bracket assembly (3). Figure 4 Rear tamper home sensor removal Replacement The replacement is the reverse of the removal procedure. Figure 1 Bracket assembly removal Launch Issue Repairs and Adjustments April 2017 REP 12.23, REP 12.24 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-87…

• Page 728
  Move the bearings (1) in the direction of the arrow. Remove the eject shaft (2) in the direction of the arrow. Remove the belts (3) from the pulley. Figure 3 Eject shaft removal Repairs and Adjustments Launch Issue April 2017 REP 12.24 4-88 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 729: Rep 12.25 Front /Rear Tamper Motor Assembly

  Remove two self-tapping screws (1). Remove the screw (2). Remove the front/rear tamper motor assembly (3). Figure 2 Eject belt installation Figure 1 Tamper motor assembly removal Launch Issue Repairs and Adjustments April 2017 REP 12.25 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-89…

• Page 730: Rep 12.26 Front Tamper Home Sensor

  Remove the screw (1). Remove the front tamper home sensor assembly (2). Figure 1 Connector bracket removal Figure 3 Front tamper home sensor assembly removal Repairs and Adjustments Launch Issue April 2017 REP 12.26 4-90 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 731: Rep 12.27 Eject Home Sensor

  Figure 4 Front tamper home sensor removal Remove the connector bracket (4). Replacement The replacement is the reverse of the removal procedure. Figure 1 Connector bracket removal Launch Issue Repairs and Adjustments April 2017 REP 12.26, REP 12.27 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-91…

• Page 732
  Remove the bottom plate (5). Figure 3 Eject home sensor removal Replacement The replacement is the reverse of the removal procedure. Figure 2 Bottom plate removal Repairs and Adjustments Launch Issue April 2017 REP 12.27 4-92 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 733: Rep 12.28 Stack Height Sensor

  Release the harness from the three clamps (1). Disconnect the connectors (2). Remove two screws (3). Remove the connector bracket (4). Figure 2 Bottom plate removal Figure 1 Connector bracket removal Launch Issue Repairs and Adjustments April 2017 REP 12.28 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-93…

• Page 734
  Release the harness from both clamps (1). The replacement is the reverse of the removal procedure. Remove two screws (2). Remove the bracket assembly (3). Figure 4 Bracket assembly removal Repairs and Adjustments Launch Issue April 2017 REP 12.28 4-94 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 735: Rep 13.1 H-Transport Assembly

  Remove the hole punch assembly (4). Figure 1 H-transport removal Replacement The replacement is the reverse of the removal procedure. Figure 1 Hole punch assembly removal Launch Issue Repairs and Adjustments April 2017 REP 13.1, REP 13.2 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-95…

• Page 736: Rep 13.3 H-Transport Belt

  Loosen two screws to release the belt tension (1). Remove the belt (2). Figure 1 H-transport belt removal Replacement The replacement is the reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 13.2, REP 13.3 4-96 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 737: Rep 13.4 H-Transport Motor

  Figure 1 Finisher feet Open the finisher front door. Figure 1 H-transport motor removal Replacement The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 13.4, REP 13.5 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-97…

• Page 738: Rep 13.6 Front Cover

  Check that the finisher is firmly latched to the machine. Perform the remainder of the replacement procedure in reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 13.5, REP 13.6 4-98 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 739: Rep 13.7 Rear Upper Cover

  PL 13.10 Item Replacement Replacement The replacement is the reverse of the removal procedure. The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 13.7, REP 13.8 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-99…

• Page 740: Rep 13.9 Eject Cover

  Push the latch (3) through the hole in the cover. Remove the cover by moving it to the left. Figure 2 Eject cover alignment Figure 1 Eject cover removal Repairs and Adjustments Launch Issue April 2017 REP 13.9 4-100 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 741
  Install the retaining screw (1), Figure Figure 3 Inserting the Latch Position the latch spring (1) as shown, Figure Figure 4 Latch spring position Figure 6 Retaining screw Launch Issue Repairs and Adjustments April 2017 REP 13.9 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-101…

• Page 742: Rep 13.10 Foot Cover

  Figure 1 Stacker lower cover removal Replacement Replacement The replacement is the reverse of the removal procedure. The replacement is the reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 13.10, REP 13.11 4-102 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 743: Rep 13.12 Stacker Upper Cover

  The replacement is the reverse of the removal procedure. Figure 1 Sensor removal Replacement The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 13.12, REP 13.13 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-103…

• Page 744: Rep 13.14 Sub Paddle Solenoid Assembly

  Remove the screw (3), then the sub paddle solenoid assembly. Figure 1 Screw removal Figure 1 Sub paddle solenoid assembly removal Replacement The replacement is the reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 13.14, REP 13.15 4-104 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 745
  Remove the stapler motor (4). Figure 2 Wire guide removal Figure 3 Stapler motor removal Replacement The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 13.15 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-105…

• Page 746: Rep 13.16 Finisher Stapler Assembly

  Figure 2 Finisher stapler assembly removal Replacement The replacement is the reverse of the removal procedure. Perform ADJ 13.2 Booklet Folding and Stapling Position. Figure 1 Stapler cover removal Repairs and Adjustments Launch Issue April 2017 REP 13.16 4-106 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 747: Rep 13.17 Compiler Tray Assembly

  Remove the E-ring and brass bearing from the front of the shaft (1), Figure Figure 2 Eject roll shaft removal Figure 1 E-ring and bearing removal Launch Issue Repairs and Adjustments April 2017 REP 13.17 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-107…

• Page 748
  Figure 3 Compiler tray screw removal Figure 4 Set clamp holder springs 13. Remove the front E-ring and the bushing (1) from the set clamp shaft assembly, Figure Repairs and Adjustments Launch Issue April 2017 REP 13.17 4-108 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 749
  (1). When installing the set clamp shaft, these gears must engage in the same manner, Figure Figure 5 Front E-ring removal Figure 6 Gear orientation Launch Issue Repairs and Adjustments April 2017 REP 13.17 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-109…
• Page 750
  Slide the gear, spring and the bushing (2) away from the frame. Disconnect the spring (3) from the gear. Figure 8 Flag removal Figure 7 Prepare to remove the set clamp shaft Repairs and Adjustments Launch Issue April 2017 REP 13.17 4-110 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 751
  Launch Issue Repairs and Adjustments April 2017 REP 13.17 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-111…
• Page 752
  Slide the shaft toward the front until the rear end of the shaft can be inserted into the rear frame (2). Figure 12 Preparing to install the holder springs Figure 11 Set clamp shaft installation Repairs and Adjustments Launch Issue April 2017 REP 13.17 4-112 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 753
  Figure 14 Sensor flag and gear alignment Attach the spring to the gear and slide the gear into position. Figure 13 Bushing, spring and gear installation Launch Issue Repairs and Adjustments April 2017 REP 13.17 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-113…
• Page 754
  10. Ensure that the set clamp holder springs (1) are connected, Figure Figure 15 Gears and stack height sensor flag Figure 17 Set clamp holder springs Repairs and Adjustments Launch Issue April 2017 REP 13.17 4-114 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 755
  12. Install the brass bearing (1), gear (2) and E-ring (3) onto the rear of the eject roll shaft, Figure Figure 19 Eject roll shaft rear components Figure 18 Eject roll shaft installation Launch Issue Repairs and Adjustments April 2017 REP 13.17 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-115…

• Page 756: Rep 13.18 Crease Assembly

  Figure 20 Eject roll shaft front components 14. Perform the remainder of the replacement procedure in reverse of the removal procedure. Figure 1 Crease assembly removal Repairs and Adjustments Launch Issue April 2017 REP 13.17, REP 13.18 4-116 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 757: Rep 13.19 Stacker Elevator Motor

  Remove the stacker elevator motor. Replacement The replacement is the reverse of the removal procedure. Figure 2 Crease assembly Perform ADJ 13.2 Finisher LX Booklet Crease/Staple Position. Launch Issue Repairs and Adjustments April 2017 REP 13.18, REP 13.19 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-117…

• Page 758: Rep 13.20 Stacker Tray

  The replacement is the reverse of the removal procedure. Figure 1 Stacker tray removal Replacement The replacement is the reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 13.20, REP 13.21 4-118 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 759: Rep 13.22 Eject Motor Assembly

  Remove both screws from the harness guide, then move the harness guide aside. Disconnect the spring. Remove four screws, then eject motor assembly. Replacement The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 13.22, REP 13.23 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-119…

• Page 760: Rep 13.24 Finisher Lvps

  PWB. If necessary, reload the software, Figure 1 Finisher LVPS removal Replacement The replacement is the reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 13.23, REP 13.24 4-120 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 761: Rep 13.25 Eject Motor

  The replacement is the reverse of the removal procedure. Figure 1 Tamper motor removal Replacement The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 13.25, REP 13.26 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-121…

• Page 762: Rep 13.27 Front/Rear Tamper Home Sensors

  NOTE: The removal of the rear tamper home sensor is shown in Figure Figure 1 Bracket removal Figure 1 Tamper home sensor removal Replacement The replacement is the reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 13.27, REP 13.28 4-122 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 763: Rep 13.29 Front/Rear Carriage Assembly

  Ensure that the front and rear carriage assemblies are installed at the same height. The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 13.28, REP 13.29 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-123…

• Page 764: Rep 13.30 Booklet Pwb

  Disconnect all connectors from the booklet PWB. Remove four screws (1). Remove the booklet PWB (2). Figure 1 Booklet PWB removal Replacement The replacement is the reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 13.30 4-124 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 765: Rep 13.31 Booklet Maker Assembly

  Unlatch the eject cover (1), then move it all the way to the left. Remove the front and rear thumbscrews (2). Figure 2 Connector cover Figure 1 Preparation Launch Issue Repairs and Adjustments April 2017 REP 13.31 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-125…

• Page 766
  Pull out the four cable ties (2). Figure 3 Booklet maker assembly disconnection Figure 4 Booklet maker assembly removal Replacement The replacement is the reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 13.31 4-126 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 767: Rep 13.32 Booklet Front Cover

  Remove the screw (1), Figure Figure 2 Booklet front cover removal Replacement The replacement is the reverse of the removal procedure. Figure 1 Screw removal Launch Issue Repairs and Adjustments April 2017 REP 13.32 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-127…

• Page 768: Rep 13.33 Booklet Rear Cover

  Remove the booklet side cover (2). Figure 2 Booklet rear cover removal Replacement The replacement is the reverse of the removal procedure. Figure 1 Preparation Repairs and Adjustments Launch Issue April 2017 REP 13.33 4-128 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 769: Rep 13.34 Booklet Top Cover

  The replacement is the reverse of the removal procedure. Figure 1 Booklet PWB cover removal Replacement The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 13.34, REP 13.35 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-129…

• Page 770: Rep 13.36 Booklet Left Cover

  Move the booklet maker left cover by allowing the flats on the mounting pins to slide through the slots in the cover. Replacement The replacement is the reverse of the removal procedure. Figure 1 Stapler guide removal Repairs and Adjustments Launch Issue April 2017 REP 13.36, REP 13.37 4-130 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 771
  Remove the stapler lower cover (2). Remove the chute (2). Remove both screws (3). Remove the stapler rear cover (4). Figure 2 Stapler lower cover removal Figure 3 Preparation Launch Issue Repairs and Adjustments April 2017 REP 13.37 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-131…

• Page 772: Rep 13.38 Booklet Stapler Move Motor

  Figure 4 Stapler removal Replacement The replacement is the reverse of the removal procedure. Perform ADJ 13.2 Booklet Folding and Stapling Position. Figure 1 Cover removal Repairs and Adjustments Launch Issue April 2017 REP 13.37, REP 13.38 4-132 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 773
  Remove three screws (3). Remove the booklet stapler move motor (4). Figure 2 Booklet stapler move motor removal Replacement The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 13.38 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-133…
• Page 774
  Repairs and Adjustments Launch Issue April 2017 REP 13.38 4-134 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 775: Rep 28.1 Front Cover

  Figure 1 Front cover removal Replacement The replacement is the reverse of the removal procedure. Figure 1 CRU handle and bearing removal Remove the top cover, 28.4. Launch Issue Repairs and Adjustments April 2017 REP 28.1, REP 28.2 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-135…

• Page 776: Rep 28.3 Right Cover

  The replacement is the reverse of the removal procedure. Figure 1 Right cover removal Replacement The replacement is the reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 28.2, REP 28.3 4-136 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 777: Rep 28.4 Top Cover

  PL 13.05 Item Docking bracket, PL 13.05 Item Remove the top cover, Figure Remove two screws (1). Remove the top cover (2). Figure 1 Top cover removal Launch Issue Repairs and Adjustments April 2017 REP 28.4 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-137…

• Page 778: Rep 28.5 Upper Rear Cover

  Remove the upper rear cover (2). Figure 1 Connector Figure 1 Upper rear cover removal Replacement The replacement is the reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 28.5, REP 28.6 4-138 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 779
  Remove four screws (1). Remove the lower rear cover (2). Figure 2 Lower rear cover removal Replacement The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 28.6 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-139…
• Page 780
  Repairs and Adjustments Launch Issue April 2017 REP 28.6 4-140 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 781: Rep 40.1 Drive Assembly

  Remove the drum cartridge, 90.4. Remove the upper rear cover, 28.5. Remove the lower rear cover, 28.6. Remove the LVPS Assembly, 1.4. Figure 3 Exit 1 transport assembly Launch Issue Repairs and Adjustments April 2017 REP 40.1 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-141…

• Page 782
  When installing the drive assembly, align the gear (1) with the flat on the shaft (2), Figure Figure 4 Drive assembly removal Figure 5 Gear alignment Repairs and Adjustments Launch Issue April 2017 REP 40.1 4-142 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 783: Rep 60.1 Document Glass

  Before tightening the two screws, align the document glass in the direction of arrow A and the right plate in the direction of arrow B, Figure Figure 1 APS sensors Figure 1 Alignment Launch Issue Repairs and Adjustments April 2017 REP 60.1, REP 60.2 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-143…

• Page 784
  Figure 3 CCD lens assembly removal Replacement Reconnect the FFC CCD ribbon cable. Reinstall the APS sensor and lens cover assembly. Reinstall the document glass. Repairs and Adjustments Launch Issue April 2017 REP 60.2 4-144 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 785: Rep 60.3 Front/Rear Carriage Cables

  Refer to Figure Remove the document glass, 60.1. Remove the UI assembly, 2.1. Remove the left cover, PL 60.05 Item Mark Figure 2 CVT glass removal Launch Issue Repairs and Adjustments April 2017 REP 60.3 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-145…

• Page 786
  Prepare to remove the carriage cable, Figure Unhook the extension spring (1) from the frame. Detach the cable (2) from the extension spring. Figure 6 Anchor ball Figure 4 Preparation Repairs and Adjustments Launch Issue April 2017 REP 60.3 4-146 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 787
  Wind the cable (1) 3 turns. Use adhesive tape (2) to affix the cable to the capstan. Figure 10 End-ball end installation Figure 8 Capstan winding (2) Launch Issue Repairs and Adjustments April 2017 REP 60.3 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-147…
• Page 788
  Attach the extension spring on the cable and hook it to the Frame (4). Figure 12 Full rate carriage attachment Perform ADJ 60.1 Full/Half Rate Carriage Position Adjustment. Reinstall all removed components. Figure 11 Spring attachment Repairs and Adjustments Launch Issue April 2017 REP 60.3 4-148 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 789: Rep 60.4 Lamp Assembly

  Remove the lamp assembly, Figure Remove two screws (1). Remove the lamp assembly (2). Figure 3 Lamp assembly removal Figure 1 FFC LED cable assembly Launch Issue Repairs and Adjustments April 2017 REP 60.4 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-149…

• Page 790: Rep 60.5 Ffc Led Cable Assembly

  If a new lamp assembly is installed, enter dC135 HFSI Counter. Reset the HFSI counters that follow: • Chain-Link: 956-803 • Chain-Link: 956-804 Figure 1 FFC LED cable assembly Repairs and Adjustments Launch Issue April 2017 REP 60.4, REP 60.5 4-150 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 791
  Disconnect the FFC LED cable assembly from the full rate carriage, Figure Remove the screw, then remove the plate (1). Disconnect the FFC LED cable assembly (2). Figure 4 Harness guide Launch Issue Repairs and Adjustments April 2017 REP 60.5 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-151…

• Page 792: Rep 60.6 Light Guide

  Figure 6 Cable assembly disconnection (3) Replacement The replacement is the reverse of the removal procedure. Perform ADJ 60.1 Full/Half Rate Carriage Position Adjustment. Repairs and Adjustments Launch Issue April 2017 REP 60.5, REP 60.6 4-152 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 793: Rep 60.7 Iit Scan Motor Assembly

  When installing the light guide, insert the boss into the locating hole in the full rate car- riage. Figure 1 IIT scan motor assembly removal Launch Issue Repairs and Adjustments April 2017 REP 60.6, REP 60.7 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-153…

• Page 794: Rep 60.8 Print Head Assembly

  Remove the front cover, 28.1. After installing the IIT scan motor assembly, check that the full rate carriage moves smoothly. Remove the inner cover, 28.2. Repairs and Adjustments Launch Issue April 2017 REP 60.7, REP 60.8 4-154 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 795
  Pull up the tab (1), move the CRU guide toward the rear, then remove it, Figure Figure 3 CRU guide removal Figure 5 Print head assembly removal Launch Issue Repairs and Adjustments April 2017 REP 60.8 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-155…
• Page 796
  AC spring coil and the metal contact of the CRU upper guide assembly. Figure 6 Block Figure 7 Boss Repairs and Adjustments Launch Issue April 2017 REP 60.8 4-156 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 797: Rep 60.9 Ffc Cable

  If the machine has an HDD assembly installed, remove the HDD assembly, Figure Disconnect the connectors (1). Remove the HDD assembly (2). Figure 4 FFC cable Figure 2 HDD removal Launch Issue Repairs and Adjustments April 2017 REP 60.9 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-157…

• Page 798
  Remove the CRU upper guide assembly, Figure Remove the screw (1). Remove the CRU upper guide assembly (2). Figure 8 FFC Cable Figure 6 CRU upper guide removal Repairs and Adjustments Launch Issue April 2017 REP 60.9 4-158 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 799
  12. Remove the FFC cable, Figure Figure 11 Cable replacement Remove the FFC conductor (1). Remove the FFC cable (2). Figure 10 FFC cable removal Launch Issue Repairs and Adjustments April 2017 REP 60.9 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-159…
• Page 800
  Repairs and Adjustments Launch Issue April 2017 REP 60.9 4-160 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 801: Rep 70.1 Tray 1 Size Sensor

  Figure 1 Hinge rear cover removal Figure 1 Tray 1 size sensor removal Replacement The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 70.1, REP 70.2 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-161…

• Page 802
  Remove two screws (1). After installing bypass tray, open then close the L/H cover unit once. Remove the bypass tray (2). Figure 3 Bypass tray removal Repairs and Adjustments Launch Issue April 2017 REP 70.2 4-162 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 803: Rep 70.3 Hcf Tray

  Line up the rails of the tray with the adjoining rails of the HCF and push the tray into place. Reload the paper. Figure 1 Docking base Undock the HCF from the machine. Launch Issue Repairs and Adjustments April 2017 REP 70.3, REP 70.4 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-163…

• Page 804: Rep 70.5 Hcf Tray Rear Cables

  Remove the oval shaped plate (1). Remove two gears (2). Remove three screws (3). Remove the gear bracket assembly (4). Figure 1 Gear bracket assembly Repairs and Adjustments Launch Issue April 2017 REP 70.4, REP 70.5 4-164 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 805
  Prepare to remove the tray rear cables. Remove two E-rings, wire guides and pulleys (1), Figure Remove the E-ring (2). Slide the bushing (3) away from the frame. Figure 3 Preparation Figure 2 Tray cable pulley Launch Issue Repairs and Adjustments April 2017 REP 70.5 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-165…
• Page 806
  Figure Remove the cables (2). Figure 4 Releasing the cable ends Figure 5 Rear cables removal Repairs and Adjustments Launch Issue April 2017 REP 70.5 4-166 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 807: Rep 70.6 Hcf Tray Front Cables

  Slide the bearing (2) to the rear on the lift shaft. Front tray cable pulley (3). Tray cable Bottom plate Figure 6 Replacement Figure 1 Tray cable pulley Launch Issue Repairs and Adjustments April 2017 REP 70.5, REP 70.6 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-167…

• Page 808
  Figure Figure 2 Preparation Figure 3 Releasing the cable ends Repairs and Adjustments Launch Issue April 2017 REP 70.6 4-168 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 809
  Figure 5 Replacement When reinstalling the HCF tray front cover, raise the gear on the indicator shaft so that it meshes with the adjoining lift shaft gear. Launch Issue Repairs and Adjustments April 2017 REP 70.6 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-169…

• Page 810: Rep 70.7 Hcf Casters

  Check the machines current software level against the software level recorded prior to installation of the new user interface assembly. If necessary, reload the software, Repairs and Adjustments Launch Issue April 2017 REP 70.7, REP 70.8 4-170 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 811: Rep 70.9 Ttm Tray 3 Lift Shaft And Brake

  Remove the E-clip (1). Release the front lift cables (2). Figure 2 Rear cables Remove the E-clip (1), Figure Figure 1 Front cables Figure 3 Rear E-clip Launch Issue Repairs and Adjustments April 2017 REP 70.9 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-171…

• Page 812
  Ensure the brake (1) is correctly positioned against the tray frame, Figure Figure 4 Lift shaft removal If necessary, remove the front pulley bearing, E-clip and brake. Figure 6 Brake Repairs and Adjustments Launch Issue April 2017 REP 70.9 4-172 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 813: Rep 70.10 Ttm Tray 4 Lift Shaft And Brake

  Remove the E-clip (1). Release the front lift cables (2). Figure 2 Rear cables Remove the E-clip (1), Figure Figure 1 Front cables Figure 3 Rear E-clip Launch Issue Repairs and Adjustments April 2017 REP 70.10 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-173…

• Page 814
  Ensure the brake (1) is correctly positioned against the tray frame, Figure Figure 4 Lift shaft removal If necessary, remove the front pulley bearing, E-clip and brake. Figure 6 Brake Repairs and Adjustments Launch Issue April 2017 REP 70.10 4-174 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 815: Rep 70.11 Tray 1 Assembly

  Disconnect the inline connector (1). Remove six screws (2). Install the RAI cover onto the new tray 1. Install the new tray 1 assembly. Figure 1 Preparation Launch Issue Repairs and Adjustments April 2017 REP 70.11, REP 70.12 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-175…

• Page 816
  Figure 4 Clutch replacement When re-installing the metal drive plate, ensure all the spindles are correctly aligned with the bearings in the metal drive plate. Repairs and Adjustments Launch Issue April 2017 REP 70.12 4-176 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 817: Rep 80.1 Tray 1 Feeder Assembly

  Remove the harness holder, Figure Remove the screw (1). Remove the harness holder (2). Figure 1 Bypass tray R cover removal Figure 3 Harness holder removal Launch Issue Repairs and Adjustments April 2017 REP 80.1 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-177…

• Page 818: Rep 80.2 Tray 1 Feed/Retard/Nudger Roll

  The replacement is the reverse of the removal procedure. If a new tray 1 feeder assembly is installed, enter dC132 HFSI Counter. Reset the HFSI counter 954-800. Repairs and Adjustments Launch Issue April 2017 REP 80.1, REP 80.2 4-178 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 819: Rep 80.3 Tray 2 Feeder Assembly (1Tm)

  The replacement is the reverse of the removal procedure. If a new tray 2 feeder assembly is installed, enter dC135 HFSI Counter. Reset the HFSI counter 954-801. Figure 1 ESD cover removal Launch Issue Repairs and Adjustments April 2017 REP 80.3 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-179…

• Page 820: Rep 80.4 1Tm Pwb

  After installing a new 1TM PWB, change the value of NVM ID 742-205 to ‘0’. Remove the rear cover (2). Figure 2 Rear cover removal Repairs and Adjustments Launch Issue April 2017 REP 80.4 4-180 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 821: Rep 80.5 1Tm Takeaway Motor

  Remove the rear cover (2). Figure 2 1TM takeaway motor removal Replacement The replacement is the reverse of the removal procedure. Figure 1 Rear cover removal Launch Issue Repairs and Adjustments April 2017 REP 80.5 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-181…

• Page 822: Rep 80.6 Tray 2 Feed/Retard/Nudger Roll (1Tm)

  The replacement is the reverse of the removal procedure. If new tray 2 feed, retard and nudger rolls are installed, enter dC135 HFSI Counter. Reset the HFSI counter 954-801. Repairs and Adjustments Launch Issue April 2017 REP 80.6, REP 80.7 4-182 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 823: Rep 80.8 Tray 3 Feeder Assembly (3Tm)

  The replacement is the reverse of the removal procedure. If new tray 2 feeder assembly is installed, enter dC135 HFSI Counter. Reset the HFSI counter 954-801. Figure 1 ESD cover removal Launch Issue Repairs and Adjustments April 2017 REP 80.7, REP 80.8 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-183…

• Page 824
  The replacement is the reverse of the removal procedure. If new tray 3 feeder assembly is installed, enter dC135 HFSI Counter. Reset the HFSI counter 954-802. Repairs and Adjustments Launch Issue April 2017 REP 80.8 4-184 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 825: Rep 80.9 Tray 4 Feeder Assembly (3Tm)

  Remove the ESD cover, Figure Disengage the hook (1) Remove the ESD cover (2). Figure 2 Tray 4 feeder assembly removal Figure 1 ESD cover removal Launch Issue Repairs and Adjustments April 2017 REP 80.9 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-185…

• Page 826: Rep 80.10 3Tm Pwb

  The replacement is the reverse of the removal procedure. If new tray 4 feeder assembly is installed, enter dC135 HFSI Counter. Reset the HFSI counter 954-803. Figure 2 Rear cover removal Repairs and Adjustments Launch Issue April 2017 REP 80.9, REP 80.10 4-186 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 827: Rep 80.11 3Tm Takeaway Motor

  The replacement is the reverse of the removal procedure. If a new 3TM PWB is installed, change the value of NVM ID 742-205 to ‘1’. Figure 1 Rear cover removal Launch Issue Repairs and Adjustments April 2017 REP 80.10, REP 80.11 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-187…

• Page 828: Rep 80.12 Tray 2/3/4 Feed/Retard/Nudger Roll (3Tm)

  HFSI Counter. Reset the HFSI counters that follow: • Tray 2 Chain-Link: 954-801 • Tray 3 Chain-Link: 954-802 • Tray 4 Chain-Link: 954-803 Repairs and Adjustments Launch Issue April 2017 REP 80.11, REP 80.12 4-188 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 829: Rep 80.13 Stm Pwb

  If a new STM PWB is installed, enter dC131. Change the value of NVM location 742-003 to the value recorded at the beginning of this procedure. Launch Issue Repairs and Adjustments April 2017 REP 80.13 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-189…

• Page 830: Rep 80.14 Stm Takeaway Motor

  Remove the rear cover (4). Figure 2 STM takeaway motor removal Replacement The replacement is the reverse of the removal procedure. Figure 1 Rear cover removal Repairs and Adjustments Launch Issue April 2017 REP 80.14 4-190 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 831: Rep 80.15 Tray 2 Feed/Retard/Nudger Roll (Stm)

  The replacement is the reverse of the removal procedure. If new tray 2 feed, retard and nudger rolls are installed, enter dC135 HFSI Counter. Reset the HFSI counter 954-801. Launch Issue Repairs and Adjustments April 2017 REP 80.15, REP 80.16 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-191…

• Page 832
  Release the hook, then remove the gear (1). Remove the E-clip (2). Remove the bypass tray feed clutch from the shaft (3). Figure 3 Shaft removal Figure 5 Feed clutch removal Repairs and Adjustments Launch Issue April 2017 REP 80.16 4-192 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 833
  Figure 7 Shaft Figure 9 Feed clutch alignment If new bypass tray feed and nudger rolls are installed, enter dC135 HFSI Counter. Reset the HFSI counter 954-805. Launch Issue Repairs and Adjustments April 2017 REP 80.16 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-193…

• Page 834: Rep 80.17 Bypass Tray Retard Pad

  Release three hooks (1) and three bosses (2) from the installation holes to open the bypass tray lower cover, Figure Figure 1 Low chute removal Figure 3 Bypass tray lower cover removal Repairs and Adjustments Launch Issue April 2017 REP 80.17 4-194 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 835: Rep 80.18 L/H Cover

  The replacement is the reverse of the removal procedure. If new bypass tray retard pad is installed, enter dC135 HFSI Counter. Reset the HFSI counter 954-805. Figure 1 Hinge front cover Launch Issue Repairs and Adjustments April 2017 REP 80.17, REP 80.18 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-195…

• Page 836
  Figure 2 Hinge front cover removal Disconnect the connector, Figure Release the harness from the retainer (1). Disconnect the connector (2). Figure 4 LH cover removal Figure 3 Connector Repairs and Adjustments Launch Issue April 2017 REP 80.18 4-196 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 837: Rep 80.19 Registration Transport Assembly

  When reinstalled the LH cover, do not let the rear harness guide (1) contact the bracket. Refer Figure Figure 1 Connector cover removal Figure 6 Harness guide Launch Issue Repairs and Adjustments April 2017 REP 80.18, REP 80.19 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-197…

• Page 838: Rep 80.20 Registration Roll

  Paper guide Figure 1 Registration clutch assembly removal Figure 3 Registration transport assembly removal Replacement The replacement is the reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 80.19, REP 80.20 4-198 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 839
  When installing the registration clutch assembly, align the cutout with the harness guide tab, Figure Figure 2 Front bearing removal 10. Remove the rear bearing, Figure Cutout Figure 5 Alignment Figure 3 Rear bearing removal Launch Issue Repairs and Adjustments April 2017 REP 80.20 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-199…

• Page 840: Rep 80.21 Hcf Feeder

  Remove two screws (1) that secure the HCF feeder to the rail, Figure Figure 1 Feeder securing screws Slide the HCF feeder forwards to remove. Repairs and Adjustments Launch Issue April 2017 REP 80.21 4-200 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 841: Rep 80.22 Hcf Feed, Nudger And Retard Rolls

  Install each new roll by squeezing its shaft at both ends and sliding the roll into place. Check that the rolls turn freely. Close the upper feeder assembly. Close the feeder top cover of the HCF. Launch Issue Repairs and Adjustments April 2017 REP 80.22, REP 80.23 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-201…

• Page 842: Rep 80.24 Hcf Retard Lever Spring

  The replacement is the reverse of the removal procedure. Ensure that the plastic pads on the lower chute fit in the track before pushing it in. Repairs and Adjustments Launch Issue April 2017 REP 80.24 4-202 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 843: Rep 80.25 Hcf Nudger Bracket/Nudger Lever/Torsion Spring

  The replacement is the reverse of the removal procedure. Figure 1 Lower chute removal Replacement The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 80.25, REP 80.26 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-203…

• Page 844: Rep 80.27 Hcf Feed/Lift Motor

  (1), Figure Figure 1 Belt installation Figure 1 HCF feed/lift motor removal Replacement The replacement is the reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 80.27, REP 80.28 4-204 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 845: Rep 80.29 Tray 4 Lower Feed Chute (Ttm)

  Figure 1 TTM chute removal Replacement Replacement The replacement is the reverse of the removal procedure. The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 80.29, REP 80.30 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-205…

• Page 846: Rep 80.31 Tray 4 Upper Feed Chute (Ttm)

  Remove the tray 4 transport assembly (2). Figure 1 Upper feed chute removal Replacement The replacement is the reverse of the removal procedure. Figure 1 Transport assembly removal Repairs and Adjustments Launch Issue April 2017 REP 80.31, REP 80.32 4-206 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 847: Rep 80.33 Tray 2 Feeder Assembly (Ttm)

  Remove the ESD cover (1), Figure Figure 2 Nip rolls removal Replacement The replacement is the reverse of the removal procedure. Figure 1 ESD cover removal Launch Issue Repairs and Adjustments April 2017 REP 80.32, REP 80.33 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-207…

• Page 848
  The replacement is the reverse of the removal procedure. If new tray 2 feeder assembly is installed, enter dC135 HFSI Counter. Reset the HFSI counter 954-801. Figure 3 Door catch Repairs and Adjustments Launch Issue April 2017 REP 80.33 4-208 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 849: Rep 80.34 Tray 3 Feeder Assembly (Ttm)

  Remove the ESD cover (1) Figure Figure 2 Connectors Remove the lower door catch (1), Figure Figure 1 ESD cover removal Figure 3 Door catch Launch Issue Repairs and Adjustments April 2017 REP 80.34 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-209…

• Page 850
  The replacement is the reverse of the removal procedure. If new tray 3 feeder assembly is installed, enter dC135 HFSI Counter. Reset the HFSI counter 954-802. Figure 5 Tray 3 feeder assembly removal Repairs and Adjustments Launch Issue April 2017 REP 80.34 4-210 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 851: Rep 80.35 Tray 4 Feeder Assembly (Ttm)

  Pull out tray 2, 3 and 4. Remove the paper. Lift out tray 3 and 4. Remove tray 2. Remove the support bracket (1), Figure Figure 2 Preparation Figure 1 Support bracket removal Launch Issue Repairs and Adjustments April 2017 REP 80.35 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-211…

• Page 852: Rep 80.36 Tray 2 Feed Out Sensor (Ttm)

  The replacement is the reverse of the removal procedure. If new tray 4 feeder assembly is installed, enter dC135 HFSI Counter. Reset the HFSI counter 954-803. Repairs and Adjustments Launch Issue April 2017 REP 80.35, REP 80.36 4-212 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 853: Rep 80.37 Takeaway Motor 2 Assembly (Ttm)

  The replacement is the reverse of the removal procedure. Ensure that the drive belt is correctly installed, refer to 80.28. Replacement The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 80.36, REP 80.37 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-213…

• Page 854: Rep 80.38 Tray 2 And 3 Feed/Retard/Nudger Roll (Ttm)

  If new rolls are installed, enter dC135 HFSI Counter. Reset the HFSI counters that follow: • Tray 2 Chain-Link: 954-801 • Tray 3 Chain-Link: 954-802 Repairs and Adjustments Launch Issue April 2017 REP 80.38, REP 80.39 4-214 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 855: Rep 80.40 Transfer Gear (Ttm)

  Remove the rear cover, PL 70.95 Item Remove the takeaway motor assembly, PL 70.85 Item Remove two rear screws (1), Figure Figure 1 Rear screw removal Launch Issue Repairs and Adjustments April 2017 REP 80.40, REP 80.41 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-215…

• Page 856
  Move the takeaway chute assembly (1) to the right, then release the front of the takeaway roll (2) from the chute, Figure Figure 4 Takeaway roll removal Replacement The replacement is the reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 80.41 4-216 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 857
  The replacement is the reverse of the removal procedure. Figure 5 Gear removal Remove the KL-clip (1), then the release the bearing (2), Figure Figure 6 KL-clip removal Launch Issue Repairs and Adjustments April 2017 REP 80.41 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-217…

• Page 858: Rep 80.42 Ttm Pwb

  Disconnect seven connectors. If a new TTM PWB is installed, change the value of NVM ID 742-205 to 2. Remove six screws. Remove the TTM PWB (1). Repairs and Adjustments Launch Issue April 2017 REP 80.42 4-218 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 859: Rep 90.1 Dispenser Pipe Unit

  Remove the dispenser pipe unit (2). Figure 1 Bracket assembly removal Figure 3 Dispenser pipe unit removal Replacement The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 90.1 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-219…

• Page 860: Rep 90.2 Dispenser Pipe Assembly

  If a new BTR assembly is installed, enter dC135 HFSI Counter. Reset the HFSI counter 954-820. Replacement The replacement is the reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 90.2, REP 90.3 4-220 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 861: Rep 90.4 Drum Cartridge

  Figure 1 Reclaim pipe assembly removal Replacement The replacement is the reverse of the removal procedure. Replacement The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 90.4, REP 90.5 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-221…

• Page 862: Rep 90.6 Ac Housing Assembly

  Figure Disengage the hooks (1). Move the harness assembly in the direction of the arrow. Figure 2 Lower guide assembly removal Figure 1 Harness assembly Repairs and Adjustments Launch Issue April 2017 REP 90.6 4-222 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 863
  Remove the AC housing assembly (2). When installing the lower guide assembly, align the bosses (1) with the holes, Figure Figure 3 AC housing assembly removal Figure 4 Alignment Launch Issue Repairs and Adjustments April 2017 REP 90.6 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-223…
• Page 864
  Repairs and Adjustments Launch Issue April 2017 REP 90.6 4-224 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 865: Adj 5.1 Dadf Lead Edge Skew

  NOTE: Skew is always measured on the lead edge, irrespective of paper orientation. If necessary, perform the Adjustment. Scale Figure 1 Skew adjustment Figure 2 Direction A Launch Issue Repairs and Adjustments April 2017 ADJ 5.1 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-225…

• Page 866: Adj 5.2 Dadf Side Edge Registration

  +/- 2.1 mm (0.082 inch). After adjustment, perform ADJ 5.2 DADF Side Edge Registration and ADJ 5.3 DADF Lead Edge Registration. Repairs and Adjustments Launch Issue April 2017 ADJ 5.1, ADJ 5.2 4-226 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 867
  Enter dC131. Change NVM value 711-272 to correct side edge registration for all docu- ment sizes. Refer to Table 1. Increasing the NVM value moves the image towards the inboard edge of the copy. Launch Issue Repairs and Adjustments April 2017 ADJ 5.2 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-227…

• Page 868: Adj 5.3 Dadf Lead Edge Registration

  +/- 1.6 mm (0.063 inch). The displacement measured at A and B should be equal. Repeat the Side 2 Check. Repairs and Adjustments Launch Issue April 2017 ADJ 5.2, ADJ 5.3 4-228 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 869
  If the measurement is not within the specified range, perform the Side 1 Adjustment. If the measurement is within the specified range go to the Side 2 Check. Launch Issue Repairs and Adjustments April 2017 ADJ 5.3 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-229…
• Page 870
  Repairs and Adjustments Launch Issue April 2017 ADJ 5.3 4-230 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 871: Adj 13.1 Hole Punch Position

  Touch Hole Punch Position. Touch Fold Position. Follow the on screen instructions. Follow the on screen instructions. Exit Customer Administrator Tools, Exit Customer Administrator Tools, Launch Issue Repairs and Adjustments April 2017 ADJ 13.1, ADJ 13.2 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-231…

• Page 872
  Repairs and Adjustments Launch Issue April 2017 ADJ 13.1, ADJ 13.2 4-232 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 873: Adj 60.1 Full/Half Rate Carriage Position Adjustment

  Remove the alignment pins from the lens assembly, Figure Remove two screws (1). Rear Remove the alignment pins (2). Set screws Figure 3 Rear set screws Figure 1 Alignment pins Launch Issue Repairs and Adjustments April 2017 ADJ 60.1 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-233…

• Page 874
  Figure 5 First rear set screw 12. Adjust the front of the carriages. 13. Restore the tool pins to their original positions. 14. Reinstall the lens cover assembly. Repairs and Adjustments Launch Issue April 2017 ADJ 60.1 4-234 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 875: Adj 60.2 Iit Lead Edge Registration

  10mm +/- 2.1mm (0.4 inch +/- 0.1 inch) Figure 1 IIT lead edge registration If the value is not within the specified range, perform the Adjustment. Launch Issue Repairs and Adjustments April 2017 ADJ 60.2 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-235…

• Page 876: Adj 60.3 Iit Side Edge Registration

  10mm +/- 1.6mm (0.4 inch +/- 0.06 inch) Figure 1 IIT side edge registration If the value is not within the specified range, perform the Adjustment. Repairs and Adjustments Launch Issue April 2017 ADJ 60.3 4-236 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 877: Adj 60.4 Iit Image Ratio

  Decrease the value to decrease the in process direction image size. NOTE: An increment of 1 in NVM = 0.1%. Figure 1 Cross process direction magnification Repeat the Check. Launch Issue Repairs and Adjustments April 2017 ADJ 60.4 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-237…

• Page 878: Adj 60.5 Optics Cleaning Procedure

  Polish the upper side of document glass and CVT glass using a dry micro fiber wiper. Re-install the remainder of the removed components. Repairs and Adjustments Launch Issue April 2017 ADJ 60.5, ADJ 60.6 4-238 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 879: Adj 60.7 Image Position

  Touch Device, then Support. Touch Image Position. Follow the on screen instructions. Exit Customer Administrator Tools, Figure 1 Nut adjustment After the adjustment, perform the Check. Launch Issue Repairs and Adjustments April 2017 ADJ 60.6, ADJ 60.7 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-239…

• Page 880
  Repairs and Adjustments Launch Issue April 2017 ADJ 60.6, ADJ 60.7 4-240 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 881: Adj 90.1 Edge Erase

  Lead Image Loss Amount 0.1mm (0.004 inch) 998-036 Side Image Loss Amount 0.1mm (0.004 inch) 998-037 Trail Image Loss Amount 0.1mm (0.004 inch) Repeat the Check. Launch Issue Repairs and Adjustments April 2017 ADJ 90.1, ADJ 90.2 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-241…

• Page 882
  Repairs and Adjustments Launch Issue April 2017 ADJ 90.1, ADJ 90.2 4-242 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 883
  PL 12.20 Integrated Office Finisher Stacker Tray Assembly ………. 5-36 PL 12.25 Integrated Office Finisher Compile Assembly (1 of 2) ……..5-37 PL 12.26 Integrated Office Finisher Compile Assembly (2 of 2) ……..5-38 Launch Issue Parts Lists April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…
• Page 884
  PL 80.25 Tray 2, 3 and 4 Feeder Assembly (2 of 2) …………5-114 PL 80.30 3TM Feeders ………………..5-115 PL 80.35 STM Feeder………………… 5-116 PL 80.40 LH Transport Components …………….5-117 Parts Lists Launch Issue April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 885: 1.05 Electrical Front Upper

  PL 1.05 Item 2) – Bracket (Not Spared) 110E15080 Main power switch – Connector panel (Not Spared) – Wire harness (front) (Not Spared) – Wire harness (SW) (Not Spared) Launch Issue Parts Lists April 2017 PL 1.05 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 886: 1.10 Electrical Lower Rear

  Fuser unit MM harness assembly (Not Spared) – S3 connector panel (Not Spared) – LVPS (P/O PL 1.10 Item 4) (REP 1.3) – LVPS chassis (P/O PL 1.10 Item 4) Parts Lists Launch Issue April 2017 PL 1.10 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 887: 1.15 Gfi Breaker

  Connect bracket (P/O PL 1.15 Item – Inlet bracket (P/O PL 1.15 Item 10) 101K72840 AC chassis assembly 917W03102 Power cord 220V – 917W03005 Power cord 110V Launch Issue Parts Lists April 2017 PL 1.15 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 888: 2.05 User Interface

  USB cable assembly – Speaker holder (P/O PL 2.05 Item – Speaker assembly (P/O PL 2.05 Item 19) – Speaker bracket assembly (Not Spared) – Name label (Not Spared) Parts Lists Launch Issue April 2017 PL 2.05 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 889: 3.05 Control Unit

  PL 3.05 Control Unit Item Part Description – ESS PWB chassis assembly (REF: PL 3.10) Launch Issue Parts Lists April 2017 PL 3.05 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 890: 3.10 Ess Pwb Chassis Components

  ESS fan bracket (P/O PL 3.10 Item 127E87190 ESS fan 101K72680 WiFi dongle 607K03950 SD card (REP 3.3) – ESS PWB chassis assembly (Not Spared) (REP 3.2) Parts Lists Launch Issue April 2017 PL 3.10 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 891: 5.05 Dadf Accessory

  5.1, ADJ 5.2, ADJ 5.3) – DADF (REF: PL 5.10) (REP 5.1) – Mix label (P/O PL 5.05 Item 4) 607K02950 DADF kit 859K01912 DADF LH cover Launch Issue Parts Lists April 2017 PL 5.05 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 892: 5.10 Dadf Components

  DADF PWB (REP 5.5) – I/F wire harness (P/O PL 5.10 Item – Feeder assembly (P/O PL 5.10 Item 1) (REP 5.7) 930W00121 CVT feeder cover sensor (Q05- 212) Parts Lists Launch Issue April 2017 PL 5.10 5-10 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 893: 5.15 Dadf Base Frame

  Shaft (P/O PL 5.15 Item 1) – Spring (P/O PL 5.15 Item 1) – Spring (P/O PL 5.15 Item 1) – DADF counter balance kit (Not Spared) Launch Issue Parts Lists April 2017 PL 5.15 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-11…

• Page 894: 5.20 Upper Feeder

  Shaft (P/O PL 5.20 Item 5) – Nip roll (P/O PL 5.20 Item 5) – Nip roll (P/O PL 5.20 Item 5) – Interlock seal assembly (P/O PL 5.20 Item 1) Parts Lists Launch Issue April 2017 PL 5.20 5-12 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 895: 5.25 Feed Roll Nudger Roll Assembly

  Item 1) – Feed front handle (P/O PL 5.25 Item 1) – DADF feeder kit (Not Spared) NOTE: HFSI. To reset the HFSI counter, refer to dC135. Launch Issue Parts Lists April 2017 PL 5.25 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-13…

• Page 896: 5.30 Dadf Feed Motor And Harness Guide

  Motor bracket assembly (P/O PL 5.30 Item 2) – DADF harness assembly (Not Spared) 930W00121 Document sensor (S05-102) – Wire harness (motor/clutch) (Not Spared) (REP 5.11) Parts Lists Launch Issue April 2017 PL 5.30 5-14 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 897: 5.35 Dadf Feeder Rear Frame

  DADF drive belt (REP 5.13) – Tension spring (Not Spared) – Roller (Not Spared) 121K57710 Nip release solenoid assembly – Solenoid bracket (P/O PL 5.35 Item Launch Issue Parts Lists April 2017 PL 5.35 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-15…

• Page 898: 5.40 Dadf Feeder Front Frame

  Handle knob bracket (Not Spared) – Gear idler (Not Spared) – Gear handle (Not Spared) – Handle knob (Not Spared) – Registration knob gear (Not Spared) Parts Lists Launch Issue April 2017 PL 5.40 5-16 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 899: 5.45 Dadf Tray And Chute

  Retard chute assembly (REF: PL 5.65) (REP 5.15) 054K54860 Invert chute assembly (REF: PL 5.60) (REP 5.16) – FLT chute assembly (Not Spared) – Floating spring (Not Spared) Launch Issue Parts Lists April 2017 PL 5.45 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-17…

• Page 900: 5.50 Dadf Roller And Sensor Bracket

  – APS sensor bracket (Not Spared) (REP 5.18) 930W00121 APS sensor 1 (Q05-218)/APS sensor 2 (Q05-219)/APS sensor 3 (Q05-220)/invert sensor (Q05-211) – Ring KL (Not Spared) Parts Lists Launch Issue April 2017 PL 5.50 5-18 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 901: 5.55 Document Tray

  Actuator (P/O PL 5.55 Item 1) – Front gear guide (P/O PL 5.55 Item – Rear gear guide (P/O PL 5.55 Item – Document tray harness (P/O PL 5.55 Item 1) Launch Issue Parts Lists April 2017 PL 5.55 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-19…

• Page 902: 5.60 Invert Chute

  APS 2 actuator (P/O PL 5.60 Item – APS 2 dummy actuator (P/O PL 5.60 Item 1) – APS 3 actuator (P/O PL 5.60 Item – Spring (P/O PL 5.60 Item 1) Parts Lists Launch Issue April 2017 PL 5.60 5-20 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 903: 5.65 Retard Chute

  Exit cam 2 link (P/O PL 5.65 Item 1) – Retard label (P/O PL 5.65 Item 1) 604K97930 DADF feeder kit NOTE: HFSI. To reset the HFSI counter, refer to dC135. Launch Issue Parts Lists April 2017 PL 5.65 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-21…

• Page 904: 5.70 Sensor Bracket

  Bracket (P/O PL 5.70 Item 1) 930W00121 Registration sensor (Q05-110)/pre- registration sensor (Q05-206) – Actuator (P/O PL 5.70 Item 1) – Torsion spring (P/O PL 5.70 Item 1) Parts Lists Launch Issue April 2017 PL 5.70 5-22 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 905: 10.05 Fuser

  Adjust plate (Not Spared) 115R00115 Fuser 220V (see NOTE) (REP 10.3) – 115R00114 Fuser 110V (see NOTE) (REP 10.3) NOTE: HFSI. To reset the HFSI counter, refer to dC135. Launch Issue Parts Lists April 2017 PL 10.05 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-23…

• Page 906: 10.10 Exit 1

  Paper exit 1 weight assembly – Exit 1 CTR guard (Not Spared) – OCT collar (P/O PL 10.10 Item 3) – Nip roll holder (P/O PL 10.10 Item Parts Lists Launch Issue April 2017 PL 10.10 5-24 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 907: 10.15 Exit 1 Base Assembly

  Full actuator (P/O PL 10.15 Item 1) – Screw (P/O PL 10.15 Item 1) – Spring pipe (P/O PL 10.15 Item 1) – Spring (P/O PL 10.15 Item 1) Launch Issue Parts Lists April 2017 PL 10.15 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-25…

• Page 908: 10.20 Exit 2 (1 Of 3)

  Gear (P/O PL 10.20 Item 1) – Gear cover (P/O PL 10.20 Item 1) 050E32540 Center tray/dual catch tray – Exit 2 guide (P/O PL 10.20 Item 12) Parts Lists Launch Issue April 2017 PL 10.20 5-26 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 909: 10.21 Exit 2 (2 Of 3)

  Actuator spring (Not Spared) – Rear cover (Not Spared) – Rear bracket (Not Spared) 930W00123 Exit 2 sensor (Q77-100) – Actuator (Not Spared) – Locking clamp (Not Spared) Launch Issue Parts Lists April 2017 PL 10.21 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-27…

• Page 910: 10.22 Exit 2 (3 Of 3)

  Gear 22T (Not Spared) – Exit nip spring (Not Spared) – Inverter nip spring (Not Spared) – Exit guard (Not Spared) – Exit 2 guide harness (Not Spared) Parts Lists Launch Issue April 2017 PL 10.22 5-28 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 911: 12.05 Integrated Office Finisher (1 Of 2)

  Magnet (P/O PL 12.05 Item 9) – Rear cover (Not Spared) – Hinge (Not Spared) – IIT cover (Not Spared) – Static eliminator (P/O PL 12.05 Item 9) Launch Issue Parts Lists April 2017 PL 12.05 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-29…

• Page 912: 12.06 Integrated Office Finisher (2 Of 2)

  Rear bracket (Not Spared) 962K42291 Wire harness 050K75640 Stacker tray assembly (REP 12.15) – Stacker base assembly (Not Spared) – Extended tray assembly (Not Spared) 826E24180 Thumb screw Parts Lists Launch Issue April 2017 PL 12.06 5-30 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 913: 12.10 Integrated Office Finisher Base Assembly (1 Of 5)

  Bracket (P/O PL 12.10 Item 18) 121K34620 Sub paddle solenoid (SOL12-013) (REP 12.3) – Spring (P/O PL 12.10 Item 18) – Finisher top cover interlock sensor (P/O PL 12.10 Item 20) Launch Issue Parts Lists April 2017 PL 12.10 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-31…

• Page 914: 12.11 Integrated Office Finisher Base Assembly (2 Of 5)

  Collar (Not Spared) – Gear pulley (16T/18T) (Not Spared) 127K49800 Transport motor (MOT12-095) – Belt (Not Spared) NOTE: Refer to PL 26.05 for the staple refills and cartridge. Parts Lists Launch Issue April 2017 PL 12.11 5-32 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 915: 12.12 Integrated Office Finisher Base Assembly (3 Of 5)

  Entry sensor assembly (Q12-140) (REP 12.8) – Entry sensor (Q12-140) (P/O PL 12.12 Item 19) – Compile exit sensor (Q12-150) (P/ O PL 12.12 Item 16) Launch Issue Parts Lists April 2017 PL 12.12 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-33…

• Page 916: 12.13 Integrated Office Finisher Base Assembly (4 Of 5)

  Front arm (Not Spared) – Ball bearing (Not Spared) – Spring (Not Spared) – Static eliminator (P/O PL 12.13 Item 3) – Paper guide (P/O PL 12.13 Item 3) Parts Lists Launch Issue April 2017 PL 12.13 5-34 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 917: 12.14 Integrated Office Finisher Base Assembly (5 Of 5)

  Wire harness (front sensor) (Not Spared) – Wire harness (compile) (Not Spared) – Wire harness (stacker) (Not Spared) – Bracket (Not Spared) 110E97990 Front door interlock switch (S12- 302) Launch Issue Parts Lists April 2017 PL 12.14 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-35…

• Page 918: 12.20 Integrated Office Finisher Stacker Tray Assembly

  Belt (Not Spared) – Bracket (Not Spared) 930W00111 Stack sensor 1 (Q12-278)/stack sensor 2 (Q12-279) (REP 12.18) – Actuator (Not Spared) – Wire harness (Not Spared) Parts Lists Launch Issue April 2017 PL 12.20 5-36 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 919: 12.25 Integrated Office Finisher Compile Assembly (1 Of 2)

  – Spring (P/O PL 12.25 Item – Eject motor (MOT12-054)/set clamp motor (MOT12-017) (P/O PL 12.25 Item – Bracket (P/O PL 12.25 Item Launch Issue Parts Lists April 2017 PL 12.25 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-37…

• Page 920: 12.26 Integrated Office Finisher Compile Assembly (2 Of 2)

  (MOT12-026) (P/O PL 12.26 Item 14) – Bracket (P/O PL 12.26 Item 14) – Rail (Not Spared) – Front tamper guide (Not Spared) Parts Lists Launch Issue April 2017 PL 12.26 5-38 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 921: 13.05 H-Transport Assembly (1 Of 5)

  Thumb screw 868E51550 Docking bracket – Not used – Finisher LX assembly (Not Spared) (REP 13.5) – HTU spacer (Not Spared) – Gap kit (Not Spared) Launch Issue Parts Lists April 2017 PL 13.05 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-39…

• Page 922: 13.06 H-Transport Assembly (2 Of 5)

  13.2, ADJ 13.1) 695K19403 Punch box – Wire harness (Not Spared) – Connector cover (Not Spared) NOTE: Refer to PL 31.05 for the punch assembly kits. Parts Lists Launch Issue April 2017 PL 13.06 5-40 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 923: 13.07 H-Transport Assembly (3 Of 5)

  Nip spring (P/O PL 13.07 Item 6) – Top cover (Not Spared) – H-Transport counter balance (Not Spared) – Spring (Not Spared) – Spring (Not Spared) Launch Issue Parts Lists April 2017 PL 13.07 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-41…

• Page 924: 13.08 H-Transport Assembly (4 Of 5)

  Front cover (Not Spared) – Switch cover (Not Spared) – Cover (Not Spared) – Bracket (Not Spared) – Pinch cushion (Not Spared) – Gasket (Not Spared) Parts Lists Launch Issue April 2017 PL 13.08 5-42 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 925: 13.09 H-Transport Assembly (5 Of 5)

  Gear (P/O PL 13.06 Item 10) – Motor bracket (P/O PL 13.06 Item – Punch top cover (P/O PL 13.06 Item 10) – Bracket (P/O PL 13.06 Item 10) Launch Issue Parts Lists April 2017 PL 13.09 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-43…

• Page 926: 13.10 Office Finisher Lx Covers

  Lower adjust cover (Not Spared) – Base frame assembly (Not Spared) 835E20050 Gasket – Extension spring (Not Spared) – Paper guide (Not Spared) – Thumb screw (Not Spared) Parts Lists Launch Issue April 2017 PL 13.10 5-44 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 927: 13.15 Office Finisher Lx Stacker

  Stacker upper cover (Not Spared) (REP 13.12) – Bearing (Not Spared) 017K96300 Castor assembly – Washer (Not Spared) 017K94901 Adjustable foot assembly 607K04580 Stacker tray kit Launch Issue Parts Lists April 2017 PL 13.15 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-45…

• Page 928: 13.20 Office Finisher Lx Stapler

  Wire harness – Label (Not Spared) – Stapler move motor bracket (P/O PL 13.20 Item 9) NOTE: Refer to PL 26.05 for the staple refills and cartridge. Parts Lists Launch Issue April 2017 PL 13.20 5-46 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 929: 13.25 Office Finisher Lx Ejector (1 Of 5)

  Clamp arm (P/O PL 13.25 Item 3) – Roll (P/O PL 13.25 Item 3) – Shaft (P/O PL 13.25 Item 3) – Spacer (Not Spared) 962K60433 Wire harness Launch Issue Parts Lists April 2017 PL 13.25 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-47…

• Page 930: 13.26 Office Finisher Lx Ejector (2 Of 5)

  006K86690 Eject drive shaft – Bearing (Not Spared) – Bearing (Not Spared) – Eject chute assembly (Not Spared) – Static eliminator (P/O PL 13.26 Item 20) Parts Lists Launch Issue April 2017 PL 13.26 5-48 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 931: 13.27 Office Finisher Lx Ejector (3 Of 5)

  Bracket (P/O PL 13.27 Item 34) – Bracket (P/O PL 13.27 Item 37) 068K58742 Eject cover switch assembly 809E79820 Spring 807E22040 Gear (30T) – Belt (Not Spared) Launch Issue Parts Lists April 2017 PL 13.27 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-49…

• Page 932
  Actuator (P/O PL 13.28 Item 1) – Tamper base (P/O PL 13.28 Item 1) – Front tamper guide (P/O PL 13.28 Item 1) 962K60453 Wire harness Parts Lists Launch Issue April 2017 PL 13.28 5-50 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 933: 13.29 Office Finisher Lx Ejector (5 Of 5)

  Paddle shaft assembly – Cyclone paddle (P/O PL 13.29 Item – Paddle shaft (P/O PL 13.29 Item 413W75959 Bearing – Eject drive shaft (REF: PL 13.26 Item 28) Launch Issue Parts Lists April 2017 PL 13.29 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-51…

• Page 934: 13.35 Office Finisher Lx Exit And Folder Assembly

  Lower chute (P/O PL 13.35 Item – Upper chute (P/O PL 13.35 Item – Thumb screw (P/O PL 13.35 Item – Thumb screw (Not Spared) 695K18692 Crease assembly (Option) (REP 13.18) Parts Lists Launch Issue April 2017 PL 13.35 5-52 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 935: 13.40 Office Finisher Lx Folder Assembly

  Gear (12T/27T) (P/O PL 13.35 Item – Gear (12T/30T) (P/O PL 13.35 Item – Gear (12T/51T) (P/O PL 13.35 Item – Wire harness (P/O PL 13.35 Item Launch Issue Parts Lists April 2017 PL 13.40 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-53…

• Page 936: 13.45 Office Finisher Lx Folder Electrical

  Thumb Screw (Not Spared) – Knob (Not Spared) 110E97990 Finisher front door interlock switch (S12-302) – Castor (Not Spared) – Core (Not Spared) – Screw (Not Spared) Parts Lists Launch Issue April 2017 PL 13.45 5-54 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 937: 13.50 Office Finisher Lx Booklet Cover

  Top cover (Not Spared) (REP 13.34) – Side cover (Not Spared) – PWB cover (Not Spared) (REP 13.35) – Left cover (Not Spared) (REP 13.36) – Harness guide (Not Spared) Launch Issue Parts Lists April 2017 PL 13.50 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-55…

• Page 938: 13.55 Office Finisher Lx Booklet Stapler Assembly

  Harness strap (P/O PL 13.55 Item – Locking clamp (P/O PL 13.55 Item – Harness guide (front) (Not Spared) – Harness guide (rear) (Not Spared) – Rear rack guide (Not Spared) Parts Lists Launch Issue April 2017 PL 13.55 5-56 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 939: 13.60 Office Finisher Lx Booklet Front Stapler Assembly

  Booklet stapler assembly (P/O PL 13.60 Item 1) (REP 13.37) – Wire harness (P/O PL 13.60 Item 1) – Guide (P/O PL 13.60 Item 1) 008R12964 Booklet staple cassette assembly Launch Issue Parts Lists April 2017 PL 13.60 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-57…

• Page 940: 13.65 Office Finisher Lx Booklet Rear Stapler Assembly

  Booklet stapler assembly (P/O PL 13.65 Item 1) (REP 13.37) – Wire harness (P/O PL 13.65 Item 1) – Guide (P/O PL 13.65 Item 1) 008R12964 Booklet staple cassette assembly Parts Lists Launch Issue April 2017 PL 13.65 5-58 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 941: 13.70 Office Finisher Lx Booklet Electrical

  – Booklet cover open switch (S13- 300) (P/O PL 13.70 Item – Plate (Not Spared) – Wire harness (Not Spared) – Wire harness (Not Spared) Launch Issue Parts Lists April 2017 PL 13.70 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-59…

• Page 942: 20.05 Fax

  FX2A label (P/O PL 20.05 Item 3) – Fax chassis (P/O PL 20.05 Item 3) 960K77540 Line 2/3 fax PWB 960K77550 Riser PWB – Fax kit (Not Spared) 920W01212 Locking clamp Parts Lists Launch Issue April 2017 PL 20.05 5-60 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 943: 25.05 Convenience Stapler

  Convenience stapler (110V) – 604K35700 Convenience stapler (220V) NOTE: Refer to PL 31.05 for the convenience stapler kits. Refer to PL 26.05 for the staple refills and cartridge. Launch Issue Parts Lists April 2017 PL 25.05 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-61…

• Page 944: 26.05 Consumables And Tools

  Toner cartridge (DMO sold) — 15K 106R03396 Toner cartridge (DMO sold) — 30K 008R12897 Office finisher LX booklet maker staple cartridge 008R12941 Staple refills 008R12964 Staple cartridge Parts Lists Launch Issue April 2017 PL 26.05 5-62 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 945: 28.05 Covers (1 Of 2)

  – Screw TP black (Not Spared) 607K02520 Front cover kit 607K03490 Inner cover kit – Work surface (wing table) (P/O PL 31.05 Item 7) 003E63230 Thumbscrew Launch Issue Parts Lists April 2017 PL 28.05 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-63…

• Page 946: 28.06 Covers (2 Of 2)

  Data plate (Not Spared) – Upper rear cover (P/O PL 28.06 Item 15) (REP 28.5) – Label-PTT (Not Spared) 826E14330 Thumbscrew – HDD cover (Not Spared) Parts Lists Launch Issue April 2017 PL 28.06 5-64 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 947: 31.05 Maintenance / Installation / Removal Kits

  Punch assembly kit (2/4 hole) 498K08250 Convenience stapler kit (110V) 498K08260 Convenience stapler kit (220V) 498K14141 Foreign device interface kit 497K17720 Envelope tray kit 497K04730 Work surface (wing table) kit Launch Issue Parts Lists April 2017 PL 31.05 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-65…

• Page 948: 31.10 1 Line Fax Kits

  PL 31.10 1 Line Fax Kits Item Part Description 497K17790 1 Line fax kit (India/Brazil/ Argentina) 497K17750 1 Line fax kit (US/DMO) 497K17770 1 Line fax kit (EU/South Africa) Parts Lists Launch Issue April 2017 PL 31.10 5-66 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 949: 31.15 3 Line Fax Kits

  PL 31.15 3 Line Fax Kits Item Part Description 497K17760 3 Line fax kit (US/DMO) 497K17780 3 Line fax kit (XE/South Africa) Launch Issue Parts Lists April 2017 PL 31.15 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-67…

• Page 950: 40.05 Drive Assembly

  40.05 Item 7) – Bypass tray idle gear 2 (P/O PL 40.05 Item 7) – Bypass tray gear (Not Spared) 952K21310 Drive assembly harness 607K02460 Drive bracket kit Parts Lists Launch Issue April 2017 PL 40.05 5-68 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 951: 40.10 Drive Component

  Motor plate assembly (Not Spared) 413W11660 Lock bearing (REP 70.12) 121K56550 Takeaway clutch (CL77-001) (REP 70.12) – Connector (Not Spared) – Drive assembly (REF: PL 40.05 Item 1) Launch Issue Parts Lists April 2017 PL 40.10 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-69…

• Page 952: 40.15 Nohad

  Fuser unit exhaust fan (MOT42- 050) – Not used – CRU Fan duct assembly (Not Spared) – CRU duct (P/O PL 40.15 Item 6) 127K74190 Marking fan (MOT42-052) Parts Lists Launch Issue April 2017 PL 40.15 5-70 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 953: 60.05 Iit Covers

  – Rear cover – Caution N label – Not used 062K27502 Scanner (IIT) assembly (ADJ 60.1, ADJ 60.2, ADJ 60.3, ADJ 60.4, ADJ 60.5, ADJ 60.6) Launch Issue Parts Lists April 2017 PL 60.05 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-71…

• Page 954: 60.10 Ccd Lens Assembly/Document Glass

  Wire harness assembly (P/O PL 60.10 Item 7) – Not used – Not used – Not used – Not used – Not used 604K97090 Lens kit Parts Lists Launch Issue April 2017 PL 60.10 5-72 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 955: 60.15 Full/Half Rate Carriage/Carriage Cable

  Platen angle sensor (Q62-301)/ platen I/L sensor (Q62-300) – Bearing (Not Spared) – Extension spring (Not Spared) NOTE: HFSI. To reset the HFSI count, refer to dC135. Launch Issue Parts Lists April 2017 PL 60.15 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-73…

• Page 956: 60.20 Full Rate Carriage

  FFC LED cable assembly (P/O PL 60.20 Item 1) (REP 60.5) – Mirror SL clip (P/O PL 60.20 Item 1) – Full rate carriage (P/O PL 60.20 Item 1) Parts Lists Launch Issue April 2017 PL 60.20 5-74 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 957: 60.25 Half Rate Carriage

  – Mirror 2 (P/O PL 60.25 Item 1) – Mirror Sl clip (P/O PL 60.25 Item 1) – Half rate carriage (P/O PL 60.25 Item 1) Launch Issue Parts Lists April 2017 PL 60.25 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-75…

• Page 958: 60.30 Motor/Transport Pwb

  IIT registration sensor (Q62-212) – Extension spring 127K76591 IIT scan motor assembly (REP 60.7) – Motor bracket (P/O PL 60.30 Item – Rear cover ground clip (Not Spared) Parts Lists Launch Issue April 2017 PL 60.30 5-76 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 959: 60.35 Lph

  FFC cable (P/O PL 60.35 Item 7) (REP 60.9) – FFC conductor (P/O PL 60.35 Item – Not used – Not used – CRU guide (Not Spared) Launch Issue Parts Lists April 2017 PL 60.35 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-77…

• Page 960: 70.05 Tray 1

  Tray 1 size sensor (REP 70.1) – Locking clamp (Not Spared) – Not used – Tray 1 assembly (REF: PL 70.10 Item 1) (REP 70.11) – RAI cover (Not Spared) Parts Lists Launch Issue April 2017 PL 70.05 5-78 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 961: 70.10 Tray Component

  Spring (P/O PL 70.10 Item 1) 604K20543 Gear kit 607K01941 Front side Guide and pad 607K01951 Front side Guide and pad NOTE: Includes labels for trays 1, 2, 3 and 4. Launch Issue Parts Lists April 2017 PL 70.10 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-79…

• Page 962: 70.15 1Tm (1 Of 3)

  Front TM stopper – LTH holder (Not Spared) – Foot right cover (Not Spared) – Frame assembly (Not Spared) – Label (Not Spared) – Handle (Not Spared) Parts Lists Launch Issue April 2017 PL 70.15 5-80 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 963: 70.16 1Tm (2 Of 3)

  Hinge bracket assembly (P/O PL 70.16 Item 1) – Spring (P/O PL 70.16 Item 1) – Cover (P/O PL 70.16 Item 1) – Handle (P/O PL 70.16 Item 1) Launch Issue Parts Lists April 2017 PL 70.16 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-81…

• Page 964: 70.17 1Tm (3 Of 3)

  Takeaway motor (MOT77-033) (REP 80.5) 960K85452 1TM PWB (REP 80.4) – Screw (Not Spared) 920W01210 Locking clamp – Bracket (Not Spared) 952K20150 Harness 952K20181 Harness 952K20191 Harness Parts Lists Launch Issue April 2017 PL 70.17 5-82 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 965: 70.20 3Tm (1 Of 4)

  Front left roller 059E08410 Front right roller 003E75431 Front right TM stopper – Frame assembly (Not Spared) – Not used – Front adjustable foot (Not Spared) Launch Issue Parts Lists April 2017 PL 70.20 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-83…

• Page 966: 70.21 3Tm (2 Of 4)

  Hinge bracket assembly (P/O PL 70.21 Item 1) – Spring (P/O PL 70.21 Item 1) – LH cover (P/O PL 70.21 Item 1) – Handle (P/O PL 70.21 Item 1) Parts Lists Launch Issue April 2017 PL 70.21 5-84 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 967: 70.22 3Tm (3 Of 4)

  4 paper size sensor – Not used – Not used – Not used – Takeaway roll (P/O PL 70.22 Item – Bearing (P/O PL 70.22 Item 3) Launch Issue Parts Lists April 2017 PL 70.22 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-85…

• Page 968: 70.23 3Tm (4 Of 4)

  – Screw (Not Spared) 807E20710 Gear 26T 807E20720 Gear 39T 920W01211 Locking clamp 952K20130 Harness – Harness (Not Spared) – Harness (Not Spared) 920W01210 Locking clamp Parts Lists Launch Issue April 2017 PL 70.23 5-86 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 969: 70.25 Stm (1 Of 4)

  Rear cover (Not Spared) – Docking screw (Not Spared) – Docking bracket (Not Spared) 110K17950 Paper size sensor – MA top cover (Not Spared) – Chute (Not Spared) Launch Issue Parts Lists April 2017 PL 70.25 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-87…

• Page 970: 70.26 Stm (2 Of 4)

  Gear 16T (P/O PL 70.26 Item 3) – LH harness guide (Not Spared) – Takeaway chute (Not Spared) – Exit chute (Not Spared) 920W01209 Locking clamp Parts Lists Launch Issue April 2017 PL 70.26 5-88 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 971: 70.27 Stm (3 Of 4)

  – Top front frame assembly (Not Spared) – RH guide (Not Spared) – Right rail assembly (Not Spared) 059E08410 Front right roller 059E03500 Front left roller Launch Issue Parts Lists April 2017 PL 70.27 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-89…

• Page 972: 70.28 Stm (4 Of 4)

  Gear 65/20 049K28360 Takeaway motor (MOT77-033) (REP 80.14) 952K15720 Harness 607K04440 STM PWB (REP 80.13) 952K15700 Harness 952K15710 Harness – Gasket shield (Not Spared) 920W01210 Locking clamp Parts Lists Launch Issue April 2017 PL 70.28 5-90 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 973: 70.30 Bypass Tray

  PL 70.30 Item – Bypass tray size label (P/O PL 70.30 Item – Max label (P/O PL 70.30 Item 607K01961 Bypass tray kit Launch Issue Parts Lists April 2017 PL 70.30 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-91…

• Page 974: 70.35 Bypass Tray Components

  – No paper sensor actuator (P/O PL 70.35 Item 1) – Spring (P/O PL 70.35 Item 1) – Paper lock stopper (P/O PL 70.35 Item 1) Parts Lists Launch Issue April 2017 PL 70.35 5-92 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 975: 70.40 Bypass Tray Lower Feeder

  – Earth plate (Not Spared) 019K12820 Retard pad (See NOTE) (REP 80.17) – Spring (Not Spared) NOTE: HFSI. To reset the HFSI counter, refer to dC135. Launch Issue Parts Lists April 2017 PL 70.40 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-93…

• Page 976: 70.45 Hcf Assembly

  Label (tray number) (Not Spared) – Label (size) (Not Spared) – Label (end) (Not Spared) – Frame assembly (Not Spared) – HCF Tray (P/O PL 70.45 Item 5) Parts Lists Launch Issue April 2017 PL 70.45 5-94 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 977: 70.50 Hcf (1 Of 2)

  Bracket (P/O PL 70.45 Item 5) – Pin (P/O PL 70.45 Item 5) – Spring (P/O PL 70.45 Item 5) – Top plate (P/O PL 70.45 Item 5) Launch Issue Parts Lists April 2017 PL 70.50 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-95…

• Page 978: 70.51 Hcf (2 Of 2)

  Gear (P/O PL 70.51 Item 17) – Brake (P/O PL 70.51 Item 17) – Spring (P/O PL 70.51 Item 17) 807E04500 Lift gear – Plate (P/O PL 70.45 Item 5) Parts Lists Launch Issue April 2017 PL 70.51 5-96 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 979: 70.55 Hcf Top Cover Assembly

  Bracket (P/O PL 70.45 Item 5) – Bracket (P/O PL 70.45 Item 16) – Lower chute (P/O PL 70.45 Item 130K88150 HCF feed out sensor (Q78-101) 110E94770 Top cover interlock switch Launch Issue Parts Lists April 2017 PL 70.55 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-97…

• Page 980: 70.60 Hcf Electrical And Rails

  HCF PWB (REP 70.8) – Wire Harness (P/O PL 70.45 Item 130K55590 HCF size sensor A (Q78-202)/HCF size sensor B (Q78-203) – Bracket (P/O PL 70.45 Item 5) Parts Lists Launch Issue April 2017 PL 70.60 5-98 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 981: 70.65 Ttm (1 Of 3)

  607K08820 Tray 3 cover assembly – Not used – Tray 2 assembly (REF: PL 70.10) – Not used 050K73143 Tray 4 kit 050K73163 Tray 3 kit Launch Issue Parts Lists April 2017 PL 70.65 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-99…

• Page 982: 70.66 Ttm (2 Of 3)

  Guide — WF (Not Spared) – Guide — W (Not Spared) – Guide — WL (Not Spared) – Spring (Not Spared) – Front lift cable (short) (Not Spared) Parts Lists Launch Issue April 2017 PL 70.66 5-100 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 983: 70.67 Ttm (3 Of 3)

  Lower roller (P/O PL 70.67 Item 27) – Side roller (P/O PL 70.67 Item 27) 019K17181 Brake assembly 604K68260 Rack gear and pinion kit 604K68160 Roller kit Launch Issue Parts Lists April 2017 PL 70.67 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-101…

• Page 984: 70.70 Ttm Left Cover Assembly

  Pinch spring (P/O PL 70.70 Item 7) – Not used – Not used – Hinge bracket assembly (P/O PL 70.70 Item 7) – Spring (P/O PL 70.70 Item 7) Parts Lists Launch Issue April 2017 PL 70.70 5-102 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 985: 70.75 Ttm Front Support

  – Tray stop (Not Spared) – Not used – Not used 803E09020 Stopper 059E05131 Roller 003E75432 Tray stop 059E03500 Front left roller 059E08410 Front right roller Launch Issue Parts Lists April 2017 PL 70.75 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-103…

• Page 986: 70.80 Ttm Size Sensing

  Gear 57T (Not Spared) – Gear 18T (Not Spared) – Gear 51T (Not Spared) – Bracket (Not Spared) – Bracket (Not Spared) 110K11680 Tray 2 paper size sensor Parts Lists Launch Issue April 2017 PL 70.80 5-104 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 987: 70.85 Ttm Drive Components

  Gear 81T (P/O PL 70.85 Item 12) – Gear 70T (P/O PL 70.85 Item 12) – Motor bracket (P/O PL 70.85 Item – Spring (Not Spared) Launch Issue Parts Lists April 2017 PL 70.85 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-105…

• Page 988: 70.90 Ttm Electrical

  TTM PWB – Flash CPU (Not Spared) – Not used – Not used – Not used 952K20150 IOT harness 952K20160 Sensor harness assembly 952K20170 Motor harness assembly Parts Lists Launch Issue April 2017 PL 70.90 5-106 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 989: 70.95 Ttm Castors

  Left foot bracket (Not Spared) – Foot cover (Not Spared) 017K94910 Foot assembly adjuster 017K96680 Front foot assembly adjuster 110E11580 TM left hand interlock switch (77- 306) Launch Issue Parts Lists April 2017 PL 70.95 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-107…

• Page 990: 70.100 Envelope Tray

  PL 70.100 Envelope Tray Item Part Description 050K76610 Envelope tray assembly – Envelope tray 038E44700 End guide NOTE: Refer to PL 31.05 for the envelope tray kit. Parts Lists Launch Issue April 2017 PL 70.100 5-108 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 991: 80.05 Tray 1 Feeder

  80.10, PL 80.11) (See NOTE) (REP 80.1) 054E33803 Feed out chute – Harness holder (Not Spared) NOTE: HFSI. To reset the HFSI count, refer to dC135. Launch Issue Parts Lists April 2017 PL 80.05 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-109…

• Page 992: 80.10 Tray 1 Feeder Assembly (1 Of 2)

  Tray 1 pre feed sensor (Q71-105) (P/O PL 80.10 Item 1) – Pre feed sensor harness (P/O PL 80.10 Item 1) – Plate earth nudger (P/O PL 80.10 Item 1) Parts Lists Launch Issue April 2017 PL 80.10 5-110 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 993: 80.11 Tray 1 Feeder Assembly (2 Of 2)

  Lever spring compression (P/O PL 80.10 Item 1) 604K56080 Feed roller kit (see NOTE) (REP 80.2) NOTE: HFSI. To reset the HFSI counter, refer to dC135. Launch Issue Parts Lists April 2017 PL 80.11 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-111…

• Page 994: 80.15 1Tm Feeder

  Left front cover assembly – Feed out sensor harness – Tray 2 feed out sensor (Q72-103) NOTE: HFSI. To reset the HFSI counter, refer to dC135. Parts Lists Launch Issue April 2017 PL 80.15 5-112 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 995: 80.20 Tray 2, 3 And 4 Feeder Assembly (1 Of 2)

  80.20 Item 1) – Spring (P/O PL 80.20 Item 1) – Roll assembly (P/O PL 80.20 Item – Plate earth nudger (P/O PL 80.20 Item 1) Launch Issue Parts Lists April 2017 PL 80.20 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-113…

• Page 996: 80.25 Tray 2, 3 And 4 Feeder Assembly (2 Of 2)

  Lever spring compression (P/O PL 80.20 Item 1) 604K56080 Feed roller kit (see NOTE) (REP 80.6, REP 80.12, REP 80.15) NOTE: HFSI. To reset the HFSI counter, refer to dC135. Parts Lists Launch Issue April 2017 PL 80.25 5-114 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 997: 80.30 3Tm Feeders

  IL harness assembly (Not Spared) 110E11580 TM left hand interlock switch (S77- 306) – FDR 2T cover (Not Spared) NOTE: HFSI. To reset the HFSI counter, refer to dC135. Launch Issue Parts Lists April 2017 PL 80.30 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-115…

• Page 998: 80.35 Stm Feeder

  TM left hand interlock switch (S77- 306) – ESD STM cover (Not Spared) – Latch bracket assembly (Not Spared) NOTE: HFSI. To reset the HFSI count, refer to dC135. Parts Lists Launch Issue April 2017 PL 80.35 5-116 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

• Page 999: 80.40 Lh Transport Components

  (Not Spared) – Bypass tray rear frame assembly (Not Spared) – Latch guide (Not Spared) – Number label (5) (Not Spared) 859K05131 L/H cover (REP 80.18) Launch Issue Parts Lists April 2017 PL 80.40 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-117…

• Page 1000: 80.45 Lh Transport Assembly

  Holder-out (P/O PL 80.45 Item 1) – Bearing (Not Spared) – Caution label (Not Spared) – Inner label (Not Spared) – Label (Not Spared) – Transfer chute assembly (Not Spared) Parts Lists Launch Issue April 2017 PL 80.45 5-118 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer…

024-965, 024-966 ATS/APS RAP

024-965 The paper specified for printing is not loaded in the tray.
024-966 The paper specified for printing cannot be detected.

Procedure

WARNING: Ensure that the electricity to the machine is switched off while performing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause death or injury. Moving parts can cause injury.

Perform the steps that follow:

1. Reload the relevant paper tray.
2. If the fault persists, perform the steps that follow:

a. Switch off, then switch on the machine, GP 10.
b. Ensure that all connectors on the drive PWB, PL 1.10 Item 4 and the ESS PWB, PL 3.10 Item 6 are securely connected. Ensure all surface mounted modules on both PWBs are securely connected.
c. Reload the software, GP 4.

**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner’s property.**

You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.

Toner Chip (For North America and West Europe Region):

• 106R03741 106R03744 106R03743 106R03742
• 106R03757 106R03760 106R03759 106R03758
• 106R03737 106R03740 106R03739 106R03738

Toner Chip (For South America and East Europe Region):

• 106R03749 106R03752 106R03751 106R03750
• 106R03745 106R03748 106R03747 106R03746
• 106R03765 106R03768 106R03767 106R03766

Toner Chip (For Metered Machine):

• 106R03733 106R03736 106R03735 106R03734

Drum Chip:

• 113R00780 113R00782

Ошибка 024 965 может возникнуть по разным причинам:

• Листы не загружены в лоток.
• Активирована опция автоматического переключения лотков.
• Используемые листы отличаются от установленного в настройках принтера формата печати. Например, на формате A4 пользователь пытается распечатать небольшие листовки или конверты.
• Выбрана неправильная ориентация бумаги в параметрах. SEF – это горизонтальное расположение листов, когда они закладываются в лоток короткой стороной вперед. LEF – это вертикальная ориентация, листы кладут вперед длинной кромкой. Т.е. аппарат может отказаться печатать документ формата А4 или В5, если расположение в лотке не соответствует заданным настройкам.
• Вышел из строя датчик фиксации листов. В этом случае понадобится помощь квалифицированного специалиста, имеющего опыт в ремонте и обслуживании лазерной оргтехники.

К другим аппаратным неисправностям, из-за которых лазерный принтер Xerox отказывается брать бумагу из лотка и выдает ошибку 024 965, относятся:

• Загрязнение или износ резинового ролика захвата. Сначала мастер очищает поверхность детали от грязи и остатков тонера. Если работа устройства Ксерокс в нормальном режиме не возобновилась, ролик подлежит замене.
• Поломка пластикового зацепления на ролике подачи. Приклеивать рогульку не смысла, т.к. из-за большой нагрузки она снова сломается. Придется заменить весь узел.
• Некорректно работает резиновая площадка отделения в нижнем лотке, т.е. нижние листы загруженной стопки не притормаживаются, из-за чего вся стопка упирается в край кассеты и не дает ролику захватить бумагу.
• Неисправность фиксаторов лотка, поэтому он на 3-5 мм выдвигается из корпуса. Устройство не может взять листы для печати и выдает ошибку об ее отсутствии.

В струйных принтерах проблемы с захватом бумаги могут быть вызваны следующими неисправностями:

• выход из строя маятникового механизма;
• поломка шестерней: заднего вала, нижнего механизма захвата, перекидного редуктора, энкодера основного вала, двигателя фотолотка.
• проблема в узле обслуживания;
• не работает редуктор, схема управления мотором или управляющая плата принтера.

Наши мастера имеют опыт в ремонте оргтехники больше 11 лет. Они способны оперативно обнаружить причину неполадки и устранить проблему, независимо от степени ее сложности. Для вызова специалиста оставьте заявку на сайте или через диспетчера по телефону. Определение окончательной стоимости работ и составление сметы происходит после детальной диагностики прибора. На услуги предоставляется гарантия сроком от 1 года.