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116-330, 331, 336, 337, 339 HDD File System Fail RAP
116-330 HDD check at power on detected that an error has occurred or the HDD was not formatted.
116-331 A log related error was detected.
116-336 An error was detected when the HDD was accessed.
116-337 Overall SNTP fatal error. Due to an error in software processing, subsequent Processes cannot be performed.
116-339 When the JBA is started up, the HDD is not installed.
Procedure
Perform the 016-210, 506, 777, 780, 798 HDD Error RAP.
**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner’s property.**
You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.
Toner Chip (For North America and West Europe Region):
• 106R03741 106R03744 106R03743 106R03742
• 106R03757 106R03760 106R03759 106R03758
• 106R03737 106R03740 106R03739 106R03738
Toner Chip (For South America and East Europe Region):
• 106R03749 106R03752 106R03751 106R03750
• 106R03745 106R03748 106R03747 106R03746
• 106R03765 106R03768 106R03767 106R03766
Toner Chip (For Metered Machine):
• 106R03733 106R03736 106R03735 106R03734
Drum Chip:
• 113R00780 113R00782
A log error is detected.
Initial Actions
Power Off/On
Procedure
•
Check the HDD electrical connections
•
Check the sw version of the controller sw — update if required
•
If the problem persists perform
Hard Disk Failure Prediction
•
Perform
GP 14
— only the first two parts — make sure to follow sequence and heed cau-
tions
1.
Job Log Clear Mode
2.
HDD Initialize Mode
•
Replace HDD
(PL
35.2)
•
Replace ESS PWB
(PL
35.2) (If not fixed by this, reinstall the original ESS PWB)
Initial Issue
WorkCentre 5335 Family Service Documentation
(PL
35.2).
Test.
BUS Updated 12/2011
116-332 ESS Standard ROM RAP
An error is detected in the ESS Built-In Standard ROM.
Initial Actions
Power Off/On
Procedure
•
Reinstall or replace the ESS Built-In Standard ROM
•
Check the sw version of the controller sw — update if required
•
If the problem persists, replace the ESS PWB
07/2011
2-857
(PL
35.2).
(PL
35.2).
Status Indicator RAPs
116-331, 116-332
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01-20-2012
#1
Dear all,
My Document Centre 286 is showing 116-331 on the bottom left corner, what does it means?Thank you
Alan Aya
-
01-20-2012
#2
Technician
- Join Date
- Jan 2011
- Posts
- 17
- Rep Power
- 25
Re: Error 116-331
Hi,
1. Check and reset all connectors on ESS PWB and HDD.
2. Press and hold the 4, the Stop, and the Power Save buttons on the Control Panel while switching on the power. Hold the buttons down until the boot up screen (5 circles) appears and the second circle starts to blink.Best regards
-
01-20-2012
#3
Re: Error 116-331
Originally Posted by stanley82
Hi,
1. Check and reset all connectors on ESS PWB and HDD.
2. Press and hold the 4, the Stop, and the Power Save buttons on the Control Panel while switching on the power. Hold the buttons down until the boot up screen (5 circles) appears and the second circle starts to blink.Best regards
Hi Stanley,
Thank you for the guide,it works. Just like to confirm this, is it because of the ESS PWB problem or the HDD problem? What could cause this and is it happen often?Thank You
Alan Aya
-
01-20-2012
#4
Technician
- Join Date
- Jan 2011
- Posts
- 17
- Rep Power
- 25
Re: Error 116-331
Reload or upgrade the software if the problem returns replace HDD.
-
01-20-2012
#5
Re: Error 116-331
Originally Posted by stanley82
Reload or upgrade the software if the problem returns replace HDD.
Okay, thank you.
P.S : Can i have your PM address, i think i have alot to catch up with you on Xerox copier.
My email is alanccg@yahoo.com
-
12-18-2016
#6
Senior Tech
100+ Posts
- Join Date
- Mar 2013
- Location
- sibu,sarawak
- Posts
- 111
- Rep Power
- 0
Re: Error 116-331
U just disconnec hdd,turn power on.U can test what cause it.if machine can on ready without hdd mean hdd bad
.Then try to format it.
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Xerox VersaLink 7025 Ошибка 116-331
-
0
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Цитата
Сообщение
texpc » 11 сен 2022, 13:02
Здравствуйте. Ситуация такая, во время сканирования завис и после перезагрузки данное МФУ выдало ошибку 116-331. По сервис мануалу это ошибка по HDD, но данный аппарат покупался без него т.к. это опция. Тем не менее была выполнена инициализация NVM как предписывает SM, но результата не дало. Как ещё можно победить данную проблему? Склоняюсь к замене прошивки, но хотелось бы обойтись без этого
A log error is detected.
Initial Actions
Power Off/On
Procedure
•
Check the HDD electrical connections
•
Check the sw version of the controller sw — update if required
•
If the problem persists perform
Hard Disk Failure Prediction
•
Perform
GP 14
— only the first two parts — make sure to follow sequence and heed cau-
tions
1.
Job Log Clear Mode
2.
HDD Initialize Mode
•
Replace HDD
(PL
35.2)
•
Replace ESS PWB
(PL
35.2) (If not fixed by this, reinstall the original ESS PWB)
Initial Issue
WorkCentre 5335 Family Service Documentation
(PL
35.2).
Test.
BUS Updated 12/2011
116-332 ESS Standard ROM RAP
An error is detected in the ESS Built-In Standard ROM.
Initial Actions
Power Off/On
Procedure
•
Reinstall or replace the ESS Built-In Standard ROM
•
Check the sw version of the controller sw — update if required
•
If the problem persists, replace the ESS PWB
07/2011
2-857
(PL
35.2).
(PL
35.2).
Status Indicator RAPs
116-331, 116-332
Thanks: 0
Likes: 0
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-
Thread Tools
- Show Printable Version
- Email this Page…
-
Display
- Linear Mode
- Switch to Hybrid Mode
- Switch to Threaded Mode
-
01-20-2012
#1
Dear all,
My Document Centre 286 is showing 116-331 on the bottom left corner, what does it means?Thank you
Alan Aya
-
01-20-2012
#2
Technician
- Join Date
- Jan 2011
- Posts
- 17
- Rep Power
- 26
Re: Error 116-331
Hi,
1. Check and reset all connectors on ESS PWB and HDD.
2. Press and hold the 4, the Stop, and the Power Save buttons on the Control Panel while switching on the power. Hold the buttons down until the boot up screen (5 circles) appears and the second circle starts to blink.Best regards
-
01-20-2012
#3
Re: Error 116-331
Originally Posted by stanley82
Hi,
1. Check and reset all connectors on ESS PWB and HDD.
2. Press and hold the 4, the Stop, and the Power Save buttons on the Control Panel while switching on the power. Hold the buttons down until the boot up screen (5 circles) appears and the second circle starts to blink.Best regards
Hi Stanley,
Thank you for the guide,it works. Just like to confirm this, is it because of the ESS PWB problem or the HDD problem? What could cause this and is it happen often?Thank You
Alan Aya
-
01-20-2012
#4
Technician
- Join Date
- Jan 2011
- Posts
- 17
- Rep Power
- 26
Re: Error 116-331
Reload or upgrade the software if the problem returns replace HDD.
-
01-20-2012
#5
Re: Error 116-331
Originally Posted by stanley82
Reload or upgrade the software if the problem returns replace HDD.
Okay, thank you.
P.S : Can i have your PM address, i think i have alot to catch up with you on Xerox copier.
My email is alanccg@yahoo.com
-
12-18-2016
#6
Senior Tech
100+ Posts
- Join Date
- Mar 2013
- Location
- sibu,sarawak
- Posts
- 111
- Rep Power
- 0
Re: Error 116-331
U just disconnec hdd,turn power on.U can test what cause it.if machine can on ready without hdd mean hdd bad
.Then try to format it.
Quick Navigation
Xerox
Top
- Site Areas
- Settings
- Private Messages
- Subscriptions
- Who’s Online
- Search Forums
- Forums Home
- Forums
- System Forums
- System Announcements
- Site Feedback & Questions
- Newbie Check In!
- Technical Forums
- Copier Technical Discussion
- Canon
- Konica Minolta
- Kyocera Mita, Copystar
- Muratec
- Panasonic
- Ricoh, Savin, Gestetner, Lanier
- Sharp
- Samsung
- Toshiba
- Xerox
- Other Copier Brands
- Fax & Printer Technical Discussion
- Brother
- Canon
- HP
- Kyocera
- Lexmark
- Ricoh
- Other Brands
- Digital Duplicators
- Connectivity
- Cash Registers, Calculators, Telecom, Other…
- Service Manual Requests
- Business Talk
- For Sale, Trade, or Wanted
- The Parts Room
- Employment
- Copier Technical Discussion
- Non-Technical Forums
- Rants, Raves, and Everything Else
- Gamers’ Forum
- Industry News
- Test Forum
Bookmarks
Bookmarks
Posting Permissions
- You may not post new threads
- You may not post replies
- You may not post attachments
- You may not edit your posts
- BB code is On
- Smilies are On
- [IMG] code is On
- [VIDEO] code is On
- HTML code is Off
Forum Rules