Xerox workcentre 3045 ошибка 016 795

xerox 3045 ошибки

Некогда популярный принтер Xerox WorkCentre 3045 годами активно эксплуатируется целой армией верных пользователей. Но из-за устаревшего программного обеспечения, а также изношенных со временем узлов, устройство нередко ломается и перестает работать.

Чтобы быстро разобраться в причинах таких поломок, мы рассмотрим коды ошибок Xerox 3045 с рекомендациями по их устранению.

Расшифровка ошибок Xerox 3045

№ 

Описание проблемы
005-121 Произошло замятие бумаги. Аккуратно удалите обрывки бумаги и закройте крышку принтера.
005-301 Крышка принтера открыта. Перезакройте ее. Если проблема не была устранена, проверьте датчики фиксации.
010-397

(код: xxxxxxx)

 Ошибка работы фьюзера или датчика температуры. Замените расходник или обратитесь в сервисный центр.
016-315

016-317

 Перезагрузите устройство. Если проблема актуальна, обратитесь в сервисный центр.
016-372 Ошибка памяти факса. Перезагрузите аппарат и повторите операцию.
016-501

016-502

 Ошибка flash-памяти. Перезагрузите принтер. Отмените все операции. 
016-718 Памяти принтера недостаточно, чтобы завершить операцию. Перезагрузите устройство. Разделите документ на отдельные файлы и продолжите печать.
016-791 Ошибка удаления USB-накопителя. 
016-795

016-797

 Ошибка печати файла. Если вы печатаете в формате PDF, замените формат документа на изображение.  
016-920 Ошибка беспроводной связи. Проверьте работоспособность маршрутизатора.
016-930

016-931

 Ошибка USB-хоста.
017-970 Память сканера заполнена. Сбросьте задание и перезагрузите принтер.
017-988 Переустановите драйвер сканера. Замените кабель для связи с ПК. 
018-338 Ошибка беспроводной связи. Перезагрузите беспроводную связь. В случае повторения ошибки обратитесь в сервисный центр.
024-958 Формат бумаги не подходит под задание печати.
024-963 Установите бумагу необходимого формата. Если ошибка появляется, тогда выньте обрывки. Не помогло? Скорее всего нужно заменить датчик фиксации бумаги.
093-933 Закончился тонер. Заправьте картриджи Xerox 106R02181 / 106R02183 или купите новые.
093-974 Картридж отсутствует. Установите расходник правильно, сняв все этикетки. 
116-314 Ошибка MAC-адреса. Пропишите МАС-адрес исходя из настроек вашего роутера.

Остались вопросы? Обращайтесь в МосТонер — сервисное обслуживание в режиме 24/7!

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Содержание

  1. 016 748 ошибка принтера xerox как решить
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  3. 016748 ошибка принтера xerox
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  5. Поломки и ошибки
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КОНФЕРЕНЦИЯ СТАРТКОПИ
Принтеры, копировальные аппараты, МФУ, факсы и другая офисная техника:
вопросы ремонта, обслуживания, заправки, выбора

0. meshugen 13.12.13 16:25

Проблема такая, по сети отправляется задание на печать (с любого компьютера, принт-сервера нет) в независимости от содержимого файла, печатает 3 листа, и зависает. Ни на одно нажатие клавиш не реагирует. Перезагружаю вручную, выходит в готовность, если задание остается не допечатанным, начинает печатать дальше, опять 3 страницы и все зависает. Сталкивался ли кто-нибудь с подобной проблемой? Ошибка видна только в логе, 016-748 HD Full.

От модератора:

1. Портной Нёма 13.12.13 16:35

Ну так машина вам все сказала. «HD Full» = HDD Full.

2. meshugen 13.12.13 16:38

3. Портной Нёма 13.12.13 16:43

(2) Это вы расскажите машине с электронной почтой и опцией печати, что у неё нет HDD или ищите того, кто его снял.

4. meshugen 13.12.13 16:48

Т.е. хотите сказать что аппарат 3 года работал без HDD и вдруг сегодня ему он очень срочно понадобился? При этом зависает именно при печати (даже пустых листов), при копировании ничего подобного нет.

5. Портной Нёма 13.12.13 16:51

Ну может тогда отказ 116-748?

6. meshugen 13.12.13 16:52

Нет именно 016-748 вся проблема в том, что такой ошибки в см нет есть 016-744 и 016-749

7. meshugen 13.12.13 16:53

Обе ошибки описывают «битое» задание, думаю для начала можно попробовать поменять сетевой кабель

8. x-svetlana 13.12.13 16:54

А по моему, Full это полный, а не отсутствующий.
Мне тоже раз в 3 года флэшку чистить приходится

9. meshugen 13.12.13 16:59

x-svetlana (8): Мне тоже раз в 3 года флэшку чистить приходится Да, такое вполне может быть, но это уже до понедельника

10. Портной Нёма 13.12.13 17:03

(6) А ведь вы правы.. машинка «безвинтовая». Прошу пардону за ввод вас в заблуждение.

11. Александр 54rus 13.12.13 21:15

(0) просто порт usb умирает — смиритесь.. или ремонтируйте обычно — заменой..

12. Mishel01 13.12.13 21:19

Александр 54rus (11): просто порт usb умирает
От зависти к порту LAN, на который meshugen (0): по сети отправляется задание на печать ?))

13. Александр 54rus 13.12.13 21:31

(12) так там всё в одном.. Недавно видел (М118) и раньше — т.е. плата принтера как таковая.

14. Mishel01 13.12.13 21:44

(13) В каком смысле «всё в одном»? Плата ESS — да, одна. И что? Много вы их «трупиков» видели?

15. Александр 54rus 13.12.13 21:55

(14) Один, как минимум. Но только я? — может и ещё кто?.
и знаю таких..

16. meshugen 16.12.13 09:11

Ну у нас много таких аппаратов и ESS довольно часто умирает, но с такой ошибкой никогда не видел. Сейчас почищу флешку и отпишусь.

17. meshugen 16.12.13 09:42

Чистка флешки не помогла, а вот замена LAN кабеля проблему решила. Всем спасибо!

18. Александр 54rus 16.12.13 17:51

(14) Опять кабель! вот ведь беда.

19. meshugen 17.12.13 09:17

Кстати как оказалось не только кабель, еще и роутер пришлось менять, он подвисал

Источник

016748 ошибка принтера xerox

Поставили нам в организацию 52 чудесных принтера под секретным именем Xerox WorkCentre 3335 большая часть из них работает нормально, а вот часть при подключении к локальной сети через (RG-45) начинает постоянно перезагружаться, я бы сказал, что циклически, потому что как только он включается, сразу же идет на перезагрузку. Но есть чудо, этот же принтер работает нормально через USB. Кто то говорит, что проблема в сетке, но при этом сетевые принтеры, которые стояли до него, работали корректно. Периодически эти принтеры впадают в перезагрузку в разных точках, тобишь они не находятся в одной локальной сети. Подскажите пожалуйста, куда копать.
UPDATE: Решение проблемы циклической перезагрузки принтера Xerox WC 3335
Связавшись с тех поддержкой Xerox выяснил, что необходимо обновить принтер до актуальной прошивки и проделать действия, которые я процитирую ниже. Мне помогло.
Так же в очередь печати нежелательно помещать более 2-ух документов.
1) При подключении патчкордом к ПК: Отключить протокол TCP/IPv6 и прокси сервер. Для этого на веб-интерфейсе выберите вкладку «Свойства» — «Подключение» — «Протоколы» — «TCP/IP» — снимите галку с пункта «Протокол» в разделе «TCP/IPv6» и сохраните изменения. Далее выберите раздел «Прокси сервер» и снимите галку с пункта «Автоопределение настроек прокси сервера» — сохраните изменения и перезагрузите аппарат.

2) Попробуйте назначить статический ip-адрес аппарату. Для этого на веб-интерфейсе выберите вкладку «Свойства» — «Подключение» — «Протоколы» — «TCP/IP» — «Разрешение IP-адреса» — установить «Статический» и указать необходимые настройки (ip-адрес, маску, шлюз и сервер dns).

3) На каждой рабочей станции, где установлен драйвер для МФУ необходимо перейти в «Устройства и принтеры». Нажать на значок аппарата и перейти в «Свойства принтера» — «Конфигурация» — «Двунаправленная связь» — установить значение «Выключено».

4) Также на всех ПК необходимо проверить порт в драйвере. Для этого необходимо перейти в «Устройства и принтеры». Нажать на значок аппарата и перейти в «Свойства принтера»- «Порты». В качестве порта должен использоваться порт с прямым ip-адресом аппарата (например, 192.168.0.10 (Стандартный порт TCP/IP)). Если используется порт WSD или какой-то другой, то необходимо сделать следующее:

1. На вкладке «Порты» нажмите кнопку «Добавить порт» — «Стандартный TCP/IP порт» — «Новый порт» — «Далее»

2. Введите актуальный ip-адрес аппарата в поле «Имя принтера или ip-адрес». Далее. Готово.

3. Убедитесь, что в списке портов галка установилась на новый добавленный порт и нажмите кнопку «Настроить порт». В открывшемся окне уберите галку с пункта «Состояние SNMP разрешено». Применить.

5) Выполнить сброс сетевых настроек.

Для сброса необходимо на передней панели аппарата нажать кнопку с изображением ключа, по-умолчанию установлен логин — admin, пароль — серийный номер или 1111.

Далее необходимо нажать кнопку «Статус аппарата (i)» — «Настройка сети» — «Настройки TCP/IP» — «Сброс настроек».

6) Если есть такая возможность, то попробуйте поочередно отключать ПК от сети, возможно с каким-либо ПК происходит некорректный обмен пакетами, что приводит к перезагрузке аппарата.

xerox phaser 6510, подключен через USB к компу на win 7 x86 pro, пол года отработал без ошибок, сегодня выдал ошибку 016-748, в мануале сказано что это переполнение лога заданий, и что либо нужно выключить / включить принтер (что на удивление, не помогло), либо перевтыкать плашку памяти принтера, чего по соображениям мат. ответственности никто не будет делать

В итоге что делать и как решить эту проблему так и не стало ясно
Сталкивался ли кто-нибудь с этим и как это решить?

__________________
Помощь в написании контрольных, курсовых и дипломных работ здесь

Xerox Phaser 3140
Здравствуйте, подскажите не печатает принтер Xerox Phaser 3140, при переустановке драйверов.

Xerox phaser 3140
Всем здравствуйте. Ищу резиновый вал термоузла для данного аппарата, нигде не могут найти и порт.

Xerox phaser 3435 замятие
добрый день, подскажите, старый принтер жует бумагу, такая штука берешь лист запускаешь, у него.

Принтер Xerox Phaser 3140
при включений начинает жужжать забор бумаги не происходит и греется помогите кто можит

Тут нечего гадать: «дунь-плюнингом» на пользовательском уровне вы с этим ничего не сделаете. А уж везти ли в ремонт, звать ли ремонт к нему, или списывать его — это ваш внутренний выбор.

Xerox Phaser 6110 MFP
Здравствуйте! Всё работает но выдаёт ошибку-замените ролик подачи лотка 1. Кто подскажет как.

Xerox phaser 3117 не берет бумагу
Ситуация такая, есть старый принтер xerox phaser 3117, сначала при попытке печати, бумага доходила.

XEROX PHASER 3100MFP проблема со сканером
XEROX PHASER 3100MFP при сканировании в зависимости от качества и режима стала тормозить.

Xerox Phaser 3300MFP: Обрезает изображение
Обрезает верхний край изображения при печати с лотка ручной подачи, везде выставлено А4, выполнял.

Несовместимость Xerox 3100 Phaser в Windows 8
Доброго времени суток! Проблема такова — после переустановки ОС(до этого была хр) до 8 возникли.

Xerox Phaser 3210 — горят 2 индикатора
Приветствую, перестал печатать Xerox Phaser 3210, картридж: ml-1210d3/xev , горят эти две лампочки.

КОНФЕРЕНЦИЯ СТАРТКОПИ
Принтеры, копировальные аппараты, МФУ, факсы и другая офисная техника:
вопросы ремонта, обслуживания, заправки, выбора

0. meshugen 13.12.13 16:25

Проблема такая, по сети отправляется задание на печать (с любого компьютера, принт-сервера нет) в независимости от содержимого файла, печатает 3 листа, и зависает. Ни на одно нажатие клавиш не реагирует. Перезагружаю вручную, выходит в готовность, если задание остается не допечатанным, начинает печатать дальше, опять 3 страницы и все зависает. Сталкивался ли кто-нибудь с подобной проблемой? Ошибка видна только в логе, 016-748 HD Full.

От модератора:

1. Портной Нёма 13.12.13 16:35

Ну так машина вам все сказала. «HD Full» = HDD Full.

2. meshugen 13.12.13 16:38

3. Портной Нёма 13.12.13 16:43

(2) Это вы расскажите машине с электронной почтой и опцией печати, что у неё нет HDD или ищите того, кто его снял.

4. meshugen 13.12.13 16:48

Т.е. хотите сказать что аппарат 3 года работал без HDD и вдруг сегодня ему он очень срочно понадобился? При этом зависает именно при печати (даже пустых листов), при копировании ничего подобного нет.

5. Портной Нёма 13.12.13 16:51

Ну может тогда отказ 116-748?

6. meshugen 13.12.13 16:52

Нет именно 016-748 вся проблема в том, что такой ошибки в см нет есть 016-744 и 016-749

7. meshugen 13.12.13 16:53

Обе ошибки описывают «битое» задание, думаю для начала можно попробовать поменять сетевой кабель

8. x-svetlana 13.12.13 16:54

А по моему, Full это полный, а не отсутствующий.
Мне тоже раз в 3 года флэшку чистить приходится

9. meshugen 13.12.13 16:59

x-svetlana (8): Мне тоже раз в 3 года флэшку чистить приходится Да, такое вполне может быть, но это уже до понедельника

10. Портной Нёма 13.12.13 17:03

(6) А ведь вы правы.. машинка «безвинтовая». Прошу пардону за ввод вас в заблуждение.

11. Александр 54rus 13.12.13 21:15

(0) просто порт usb умирает — смиритесь.. или ремонтируйте обычно — заменой..

12. Mishel01 13.12.13 21:19

Александр 54rus (11): просто порт usb умирает
От зависти к порту LAN, на который meshugen (0): по сети отправляется задание на печать ?))

13. Александр 54rus 13.12.13 21:31

(12) так там всё в одном.. Недавно видел (М118) и раньше — т.е. плата принтера как таковая.

14. Mishel01 13.12.13 21:44

(13) В каком смысле «всё в одном»? Плата ESS — да, одна. И что? Много вы их «трупиков» видели?

15. Александр 54rus 13.12.13 21:55

(14) Один, как минимум. Но только я? — может и ещё кто?.
и знаю таких..

16. meshugen 16.12.13 09:11

Ну у нас много таких аппаратов и ESS довольно часто умирает, но с такой ошибкой никогда не видел. Сейчас почищу флешку и отпишусь.

17. meshugen 16.12.13 09:42

Чистка флешки не помогла, а вот замена LAN кабеля проблему решила. Всем спасибо!

18. Александр 54rus 16.12.13 17:51

(14) Опять кабель! вот ведь беда.

19. meshugen 17.12.13 09:17

Кстати как оказалось не только кабель, еще и роутер пришлось менять, он подвисал

В лазерных устройствах печать обеспечивается с помощью специального элемента – фьюзера, который еще называют печкой, а также блоком или узлом термозакрепления. При необходимости его легко заменить, и в продаже всегда можно найти разные варианты, например, популярную модель 126k30553 от XEROX, использующуюся в распространенных устройствах этого производителя.

Фьюзер состоит из корпуса, в котором располагаются два валика – верхний и нижний. Верхний выполнен из алюминия и покрыт тефлоном, а внутри находится галогеновая лампа, благодаря которой тонер разогревается и закрепляется на листе бумаге. Нижний валик – прижимной, он вдавливает пигмент в поверхность.

Поломки и ошибки

Блок термозакрепления лазерных устройств XEROX, к сожалению, иногда подвергается поломкам и разнообразным ошибкам. Некоторые из них критичны – тогда элемент следует заменить новым. Но многие неполадки можно устранить, обратившись в сервисный центр или самостоятельно.

Наиболее часто пользователи XEROX встречаются с такими ошибками фьюзера:

  • низкая температура или перегрев;
  • открыта крышка фьюзера;
  • бумага мнется или вообще не выходит;
  • появление дефектов при печати.

Причиной низкой температуры (ошибка 10-327) может быть использование некачественных и несовместимых с устройством печек – тогда аппарат не может нагреть их. Но если вы используете оригинальный или качественный совместимый элемент, нужно выполнить сброс ошибки из сервисного режима.

Если устройство сообщает, что открытка крышка, нужно убедиться, что она закрыта, и если все в порядке – выполнить сброс. Если лист сминается на выходе или застревает – возможны проблемы с термопленкой или верхним валом печки, в таком случае нужно произвести замену дефектного элемента.

При появлении дефектов на отпечатанном изображении (от вертикальных белых полос, белых точек на черном фоне до фонового ореола), нужно убедиться в отсутствии загрязнений валиков и неисправностей блока питания. Если ничего такого нет, возможно, потребуется ремонт или замена фьюзера.

Ответ: Данная ошибка говорит о наличии проблем соединения с сервером. Необходимо: 1. Если имеются проблемы при печати убедиться в исправности сетевого кабеля. 2. Убедиться в том, что настройки SMTP-сервера заданы правильно. 3. Убедиться в том, что настройки маски подсети и шлюза заданы правильно.

Этот ответ относится к аппаратам: WorkCentre M118I

© 1999-2008 XEROX CORPORATION.
Проектирование и разработка: Группа Махаон

Вопрос:

Ошибка 016-781 при передаче по e-mail отсканированного документа, что она означает, настройки МФУ не изменялись. Cервер работает и настройки корректные.

Ответ:

Ошибка 016-781 обозначает ошибку соединения с FTP-сервером. Возможно, поменялись настройки на сервере.

Your resource for Technology News, Reviews and Tutorials

Ever since changing over our mail server our Xerox printer had been giving us Error Code 016-781. We have also not been receiving e-mails from our Xerox printer during this time.

The error code 016-781 means:

  • Cause – Could no connect to the server during the file forwarding by Scan Services
  • Remedy – Ask the network administrator to check the network environment or server environment

Since we can still print from our Xerox printer I know that machine is connected properly to the network. I am also still access the CentreWare Internet Services remote administration page on the printer.

To change the e-mail settings for your Xerox Printer in the Xerox CentreWare administration application you need to do the following:

  1. log into the Xerox Centerware application
  2. navigate to the “Properties” top tab
  3. expand the “Protocol Settings” folder on the side
  4. scroll down and then click on the “E-Mail” option
  5. enter the valid SMTP Server Address
  6. check the SMTP Port Number
  7. confirm the Authentication Type being used by your mail server
  8. enter the valid user name
  9. enter the password

After you have put in the proper details you need to click on the “Apply New Settings” button on the bottom of the page to save the changes.

Now you should be able to send e-mails from your Xerox Printer to whatever e-mail addresses you define in the Job Templates.

When you choose a user name and password it is best to create a separate user name just for the printer so that the password is not changed. Our error code 016-781 came up because someone had changed the password on the user that I had set-up for the printer to use. I now have a separate user name and unchangeable password set-up on my mail server for our Xerox printer.

13 thoughts on “ Xerox Error Code 016-781 ”

I get this error from time to time when the SMTP service stops on the server.

try to ping the machine from your SMTP Server

some times its routing issue

what does error code 071-312 mean when applied to a Xerox 6204 wide format solution?

093 311 how to reset

This may be useful to some people, but we upgraded to Exchange 2010, which seems to inspect it’s packets a bit more closely if you’re printer is on a managed nextg connection which nats through a different network. For example out printer address appeared as 192.168.xx.yy but we had to add the following to our connector in exchange to get it to work:
10.0.0/8 (our ISP’s net) the printer now works. Hope it helps someone.

I want to know the error code

bonjour tout le monde et merci d’avance bon j’ai mon photocopieur qui a soudain fait le code 116-330 et je ne sais pas comment effacé le code ou s’il y avait une pièce à changer

If you are getting this, call Xerox, get to d level state you heard about the SHA-2 issue, and would like to get a FER started because you need that ability on your device and are receiving the error.

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Источник

          Во время работы с аппаратом могут возникать проблемы, связанные с неисправностями «железа» или ПО. И если расходные материалы можно просто заменить, то с «мозгами» нужно разбираться. Поэтому, для экономии времени и удобства, ниже представлены возможные коды ошибок (FAULT ERROR CODE), которые показывают Xerox DocuColor DC 240/250/242/252/260 и WorkCentre WC 7655/7665/7675/7755/7765/7775 при неисправности, и их значение:

002-770 ERROR — RAP Insufficient HDD capacity while processing the job template within a job.

003-318 ERROR — RAP IIT software failure.

003-319 ERROR — RAP IIT Video Driver Detection Fail.

003-320 ERROR — RAP IIT-ESS Communication Fail 1.

003-321 ERROR — RAP IIT-ESS Communication Fail 2.

003-322 ERROR — RAP IIT-ESS Communication Fail 3.

003-323 ERROR — RAP IIT-ESS Communication Fail 4.

003-324 ERROR — RAP IIT-ESS Communication Fail 5.

003-325 ERROR — RAP IIT-ESS Communication Fail 6.

003-326 ERROR — RAP IIT-ESS Communication Fail 7.

003-327 ERROR — RAP IIT-ESS Communication Fail 8.

003-328 ERROR — RAP IIT-ESS Communication Fail 9.

003-329 ERROR — RAP IIT-ESS Communication Fail 10.

003-330 ERROR — RAP IIT-ESS Communication Fail 11.

003-331 ERROR — RAP IIT-ESS Communication Fail 12.

003-332 ERROR — RAP IIT-ESS Communication Fail 13.

003-333 ERROR — RAP IIT-ESS Communication Fail 14.

003-334 ERROR — RAP IIT-ESS Communication Fail 15.

003-335 ERROR — RAP IIT-ESS Communication Fail 16.

003-336 ERROR — RAP IIT-ESS Communication Fail 17.

003-337 ERROR — RAP IIT-ESS Communication Fail 18.

003-338 ERROR — RAP IIT-ESS Communication Fail 19.

003-339 ERROR — RAP IIT-ESS Communication Fail 20.

003-340 ERROR — RAP IIT-ESS Communication Fail 21.

003-341 ERROR — RAP IIT-ESS Communication Fail 22.

003-342 ERROR — RAP IIT-ESS Communication Fail 23.

003-343 ERROR — RAP IIT-ESS Communication Fail 24.

003-344 ERROR — RAP Power on hotline failure.

003-345 ERROR — RAP X PIO Unmatch Fail 1.

003-346 ERROR — RAP X PIO Unmatch Fail 2.

003-750 ERROR — RAP Book Duplex-Insufficient Docs.

003-751 ERROR — RAP Under PANTHER Capacity (Scan).

003-752 ERROR — RAP This status code is displayed if 600dpi cannot be scanned (DADF).

003-753 ERROR — RAP This status code is displayed if over 300dpi cannot be scanned (DADF).

003-754 ERROR — RAP S2X Recoverable Error.

003-755 ERROR — RAP S2X Command Error.

003-757 ERROR — RAP This status code is displayed if over 400dpi cannot be scanned (DADF).

003-760 ERROR — RAP Scan Settings Error.

003-761 ERROR — RAP Incorrect Paper Tray Size.

003-763 ERROR — RAP Adjustment Chart Not Found.

003-764 ERROR — RAP Adjustment Chart Not Found.

003-780 ERROR — RAP Scan Image Compression Error.

003-795 ERROR — RAP AMS Limit Error.

003-940 ERROR — RAP DAM Memory is insufficient.

003-942 ERROR — RAP Document Size Error.

003-944 ERROR — RAP Image Repeat Count Fail.

003-946 ERROR — RAP Copy Vertical/Horizontal Difference (APS).

003-947 ERROR — RAP Replaced Original Count Error.

003-948 ERROR — RAP Replaced Original Mismatch.

003-952 ERROR — RAP Return Documents Color mismatch.

003-955 ERROR — RAP Documents Size Exchange Error.

003-956 ERROR — RAP Documents Size Unknown Error.

003-963 ERROR — RAP No APS Object Tray.

003-965 ERROR — RAP ATS/APS No Paper. There is no paper in the trays that can be selected with APS.

003-966 ERROR — RAP AATS/APS No Destination Error.

003-968 ERROR — RAP Punch Position Error.

003-969 ERROR — RAP Punch Size Error.

003-972 ERROR — RAP Maximum Stored Page Over Flow.

003-973 ERROR — RAP Every Direction Difference.

003-974 ERROR — RAP Next Original Specification.

003-977 ERROR — RAP Document Miss Match (Multi Scan).

003-978 ERROR — RAP Color Document Mismatch (Multi Scan).

003-980 ERROR — RAP Staple Position Error.

003-981 ERROR — RAP Staple Size Error.

003-982 ERROR — RAP IITsc HDD Access Error.

005-121 ERROR — RAP DADF Feed Sensor ON Jam.

005-122 ERROR — RAP DADF Simplex/Side 1 Pre Reg Sensor ON Jam.

005-123 ERROR — RAP DADF Simplex/Side 1 Reg Sensor ON Jam.

005-124 ERROR — RAP DADF Lead Reg Sensor ON Jam.

005-125 ERROR — RAP DADF Reg Sensor OFF Jam.

005-126 ERROR — RAP DADF Out Sensor ON Jam.

005-127 ERROR — RAP DADF Out Sensor OFF Jam.

005-128 ERROR — RAP DADF Exit Sensor 1 ON Jam (Simplex Mode).

005-129 ERROR — RAP DADF Exit Sensor 1 OFF Jam (Simplex Mode).

005-130 ERROR — RAP DADF Invert Sensor ON Jam (Duplex Mode).

005-131 ERROR — RAP DADF Invert Sensor On Jam (Inverting).

005-132 ERROR — RAP DADF Invert SNR on Jam 2.

005-133 ERROR — RAP DADF Invert Sensor OFF Jam.

005-134 ERROR — RAP DADF Invert SNR off Jam (Inv).

005-135 ERROR — RAP DADF Pre Reg Sensor ON Jam (Invert).

005-136 ERROR — ERROR — RAP DADF Reg Sensor ON Jam (Invert).

005-137 ERROR — RAP DADF Exit Sensor 2 ON Jam.

005-138 ERROR — RAP DADF Exit Sensor 1 ON Jam.

005-139 ERROR — RAP DADF Invert SNR off Jam.

005-141 ERROR — RAP DADF Feed Sensor OFF Jam.

005-142 ERROR — RAP DADF Exit Sensor 1 OFF Jam (Duplex Mode).

005-143 ERROR — RAP DADF Exit Sensor 2 OFF Jam.

005-144 ERROR — RAP DADF Too First Pre Reg Sensor ON Jam.

005-145 ERROR — RAP DADF Reg Sensor Off Jam (Invert).

005-146 ERROR — RAP DADF Pre Reg Sensor Off Jam.

005-147 ERROR — RAP DADF Pre Reg Sensor Off Jam (Invert).

005-150 ERROR — RAP DADF Feed Sensor OFF Jam (Perforated Original Mode).

005-151 ERROR — RAP DADF Pre Reg Sensor OFF Jam (Perforated Original Mode).

005-152 ERROR — RAP DADF Reg Sensor OFF Jam (Perforated Original Mode).

005-153 ERROR — RAP DADF Reg Sensor OFF Jam (Perforated Original Mode).

005-154 ERROR — RAP DADF Out Sensor OFF Jam (Perforated Original Mode).

005-155 ERROR — RAP DADF Exit Sensor 1 OFF Jam (Perforated Original Mode) (Simplex).

005-156 ERROR — RAP DADF Exit Sensor 1 OFF Jam (Perforated Original Mode) (Duplex).

005-157 ERROR — RAP DADF Invert Sensor OFF Jam (Perforated Original Mode).

005-158 ERROR — RAP DADF Exit Sensor 2 OFF Jam (Perforated Original Mode).

005-160 ERROR — RAP DADF Tray Lift Up Fail (Document Set) (Within Job).

005-190 ERROR — RAP DADF Feed Motor Logic Jam.

005-194 ERROR — RAP Size Mismatch Jam on Slow Scan Mix Size.

005-195 ERROR — RAP Size Mismatch Jam on No Mix Size.

005-196 ERROR — RAP Size Mismatch Jam on No Mix Size.

005-197 ERROR — RAP Prohibit Combine Size Jam.

005-198 ERROR — RAP Too Short Size Jam.

005-199 ERROR — RAP Too Long Size Jam.

005-275 ERROR — RAP DADF RAM Fail.

005-280 ERROR — RAP DADF EEPROM Fail.

005-282 ERROR — RAP DADF Tray Lift Up Fail (No Document).

005-283 ERROR — RAP DADF Stack Height Sensor Logic Fail.

005-284 ERROR — RAP DADF APS Sensor Logic Fail.

005-285 ERROR — RAP DADF Nudger Lift Up Fail.

005-286 ERROR — RAP DADF Feed Out Sensor Fail.

005-303 ERROR — RAP DADF Tray Interlock is open.

005-304 ERROR — RAP Platen Interlock Open.

005-305 ERROR — RAP DADF Feeder Cover Interlock Open (Run).

005-306 ERROR — RAP DADF Tray Interlock Open (Run).

005-308 ERROR — RAP The DADF L/H Cover Interlock is open.

005-309 ERROR — RAP DADF L/H Cover Interlock Open (Run).

005-906 ERROR — RAP DADF Feed Sensor Static Jam.

005-907 ERROR — RAP DADF Pre Reg Sensor Static Jam.

005-908 ERROR — RAP DADF Reg Sensor Static Jam.

005-909 ERROR — RAP DADF Lead Reg Sensor Static Jam..

005-910 ERROR — RAP DADF Out Sensor Static Jam.

005-911 ERROR — RAP DADF Exit Sensor 1 Static Jam.

005-912 ERROR — RAP DADF Exit Sensor 2 Static Jam.

005-913 ERROR — RAP DADF Invert Sensor Static Jam.

005-914 ERROR — RAP DADF No. 1/2/3 APS Sensor Static Jam.

005-915 ERROR — RAP DADF No. 1 APS Sensor Static Jam.

005-916 ERROR — RAP DADF No. 2 APS Sensor Static Jam.

005-917 ERROR — RAP DADF No. 3 APS Sensor Static Jam.

005-918 ERROR — RAP DADF Invert Sensor 2 Static Jam.

005-919 ERROR — RAP DADF Tray Lift Up Fail (Document Set).

005-940 ERROR — RAP DADF No Original Fail.

005-941 ERROR — RAP DADF Not Enough Document.

005-942 ERROR — RAP DADF Tray Stack Over Fail.

010-311 ERROR — RAP Fuser Heat Roll STS-1 Disconnection Fail. It was detected that fuser heat roll STS-1 disconnected.

010-319 ERROR — RAP Fuser NC Sensor Differential Amp Fail.

010-320 ERROR — RAP Heat Roll Over Heat Fail.

010-321 ERROR — RAP Fuser Nip Fail.

010-322 ERROR — RAP Fuser NC Center Sensor Disconnection Fail. (Fuser Temperature Sensor Fail).

010-323 ERROR — RAP Fuser Rear Sensor Disconnection Fail. (Fuser Temperature Sensor Fail).

010-324 ERROR — RAP Fuser NVM Fail.

010-326 ERROR — RAP Wait Heat Roll Fuser On Time Fail.

010-327 ERROR — RAP Standby Heat Roll Fuser On Time Fail.

010-330 ERROR — RAP Fuser Motor Fail.

010-420 ERROR — RAP Fuser Assembly Life Near End.

010-421 ERROR — RAP Fuser Assembly Life End.

012-112 ERROR — RAP Finisher Interface Entrance Sensor ON.

012-113 ERROR — RAP Booklet In Sensor ON Jam.

012-114 ERROR — RAP Booklet In Sensor OFF Jam.

012-115 ERROR — RAP Booklet Folder Roll Exit Sensor ON Jam.

012-125 ERROR — RAP Gate Sensor ON JAM: Finisher.

012-132 ERROR — RAP Finisher Transport Entrance Sensor ON Jam (Long).

012-142 ERROR — RAP Buffer Path Sensor ON Jam A.

012-151 ERROR — RAP Compile Exit Sensor OFF Jam.

012-152 ERROR — RAP Compile Exit Sensor ON Jam A.

012-161 ERROR — RAP Set Eject Jam.

012-162 ERROR — RAP Finisher Interface EXIT. Sensor ON Jam.

012-171 ERROR — RAP Top Tray Exit Sensor ON Jam A.

012-172 ERROR — RAP Top Tray Exit Sensor OFF Jam A.

012-180 ERROR — RAP Booklet Folder Roll Exit Sensor OFF Jam.

012-211 ERROR — RAP Stacker Tray Fail.

012-212 ERROR — RAP Stacker Tray Upper Limit Fail.

012-213 ERROR — RAP Stacker Tray Lower Limit Fail.

012-221 ERROR — RAP Tamper Home Sensor ON Fail.

012-223 ERROR — RAP Tamper Home Sensor OFF Fail.

012-224 ERROR — RAP Rear Tamper Home Sensor OFF Fail.

012-225 ERROR — RAP Booklet Tamper F Home Sensor ON Fail.

012-226 ERROR — RAP Booklet Tamper F Home Sensor OFF Fail.

012-227 ERROR — RAP Booklet End Guide Home Sensor OFF Fail.

012-228 ERROR — RAP Booklet End Guide Home Sensor ON Fail.

012-229 ERROR — RAP Booklet Tamper R Home Sensor ON Fail.

012-230 ERROR — RAP Booklet Tamper R Home Sensor OFF Fail.

012-243 ERROR — RAP Booklet Knife Home Sensor ON Fail.

012-246 ERROR — RAP Booklet Stapler Fail.

012-247 ERROR — RAP Side Regi Sensor OFF Fail.

012-260 ERROR — RAP Eject Clamp Up Sensor ON Fail.

012-261 ERROR — RAP Booklet Knife Folding SNR Fail.

012-263 ERROR — RAP Finisher Rear Tamper Home Sensor ON.

012-264 ERROR — RAP Booklet Drawer Broken Fail.

012-265 ERROR — RAP Booklet Knife Home Sensor OFF Fail.

012-266 ERROR — RAP Booklet Compiler No Paper Sensor Fail.

012-270 ERROR — RAP Top Offset Home Sensor ON Fail: Finisher.

012-271 ERROR — RAP Top Offset Home Sensor OFF Fail: Finisher.

012-282 ERROR — RAP Eject Clamp Up Sensor OFF Fail.

012-283 ERROR — RAP Finisher Set Clamp Home Sensor ON Fail.

012-284 ERROR — RAP Finisher Set Clamp Home Sensor OFF Fail.

012-291 ERROR — RAP Stapler Fail.

012-295 ERROR — RAP Finisher Stapler Move Sensor On Fail.

012-296 ERROR — RAP Finisher Stapler Move Sensor OFF Fail.

012-300 ERROR — RAP Finisher Eject Cover Open (Compiler Cover).

012-302 ERROR — RAP Finisher Front Door Interlock Open.

012-307 ERROR — RAP Booklet Drawer Set Fail.

012-320 ERROR — RAP Punch Home Sensor ON Fail.

012-321 ERROR — RAP Punch Home Sensor OFF Fail.

012-322 ERROR — RAP Puncher Move Home Sensor OFF Fail.

012-323 ERROR — RAP Puncher Move Home Sensor On Fail.

012-325 ERROR — RAP Side Regi Home Sensor On Fail.

012-330 ERROR — RAP Decurler Cam Home Sensor OFF Fail.

012-332 ERROR — RAP Decurler Cam Home Sensor ON Fail.

012-334 ERROR — RAP Download Mode Fail.

012-335 ERROR — RAP Booklet Sub CPU Communication Fail.

012-900 ERROR — RAP Buffer Path Sensor Static Jam.

012-901 ERROR — RAP Finisher Paper Remains at H-Transport Entrance.

012-902 ERROR — RAP Finisher Paper Remains H-Transport Exit.

012-903 ERROR — RAP Compile Exit Sensor Static Jam.

012-905 ERROR — RAP Compile Tray No Paper Sensor Static Jam.

012-907 ERROR — RAP Top Tray Exit Sensor Static Jam.

012-920 ERROR — RAP Gate Sensor static JAM (to Top Tray) A: Finisher.

012-932 ERROR — RAP Gate SNR static JAM (to Stacker Tray) A.

012-934 ERROR — RAP Gate SNR static JAM (to Stacker Tray) C.

012-935 ERROR — RAP Finisher Paper Remains at Transport Entrance Sensor.

012-936 ERROR — RAP Paper Remain at Booklet In SNR A.

012-949 ERROR — RAP Finisher Punch DustBox Miss Set.

013-902 ERROR — RAP Booklet Compile No Paper Sensor Static Jam.

013-903 ERROR — RAP Booklet Folder Roll Exit Sensor Static Jam.

016-210 ERROR — RAP Software Option Fail (HDD Not Exist).

016-211 ERROR — RAP Software Option Fail (System Memory Low Volume).

016-212 ERROR — RAP SW Option Fail (Page Memory Low).

016-213 ERROR — RAP SW Option Fail (Printer CARD Not Exist).

016-215 ERROR — RAP SW Option Fail (JPEG Board Not Exist).

016-216 ERROR — RAP SW Option Fail (Ext Memory Not Exist).

016-217 ERROR — RAP SW Option Fail (Controller ROM not Printer kit).

016-218 ERROR — RAP Because PS Kit is not installed, XDOD functions cannot be fulfilled.

016-219 ERROR — RAP License is required (Printer Kit).

016-220 ERROR — RAP S2X Unrecoverable Error.

016-221 ERROR — RAP S2X Communication Error.

016-222 ERROR — RAP S2X Self-Diag Error.

016-223 ERROR — RAP SS2X SDRAM Error.

016-224 ERROR — RAP S2X PCI Reg Error.

016-225 ERROR — RAP S2X ROM CheckSum Error.

016-226 ERROR — RAP S2X IIT Connection Error.

016-227 ERROR — RAP S2X DDR Error.

016-228 ERROR — RAP S2X Image Processing Error.

016-229 ERROR — RAP SW Option Fail (FCW-UI Not Exist).

016-311 ERROR — RAP The scanner was not detected.

016-315 ERROR — RAP NIIT Interface Fail.

016-316 ERROR — RAP Page Memory Not Detected.

016-317 ERROR — RAP Page Memory Broken-Standard.

016-318 ERROR — RAP Page Memory Broken-Option.

016-320 ERROR — RAP A fatal error with doc conversion software was detected.

016-322 ERROR — RAP JBA Account Full.

016-450 ERROR — RAP SMB Host Name Duplicated.

016-454 ERROR — RAP DNS Renewal Failure of Dynamic.

016-455 ERROR — RAP SNTP Server Time Out.

016-456 ERROR — RAP SNTP Time Asynchronous.

016-503 ERROR — RAP SMTP Server Address Resolution Fail.

016-504 ERROR — RAP POP Server Address Resolution Fail.

016-505 ERROR — RAP POP Authentication Fail.

016-600 ERROR — RAP KO Authentication Locked.

016-601 ERROR — RAP Illegal Access Detection.

016-647 ERROR — RAP With APS selected or with APS set up, there were no trays loaded with paper sizes for Auto Paper Selection.

016-648 ERROR — RAP Job with Booklet selected was discontinued because it had a cover with an image, a divider, or a blank page.

016-701 ERROR — RAP Out of ART EX Memory.

016-702 ERROR — RAP Out of Page Buffer.

016-703 ERROR — RAP Email to Invalid Box.

016-704 ERROR — RAP Mailbox is Full.

016-705 ERROR — RAP Secure Print Fail.

016-706 ERROR — RAP Max. User Number Exceeded.

016-707 ERROR — RAP Sample Print Fail.

016-708 ERROR — RAP HD Full by Annotation/Watermark Image.

016-709 ERROR — RAP ART EX Command Error.

016-710 ERROR — RAP Delayed Print Fail.

016-711 ERROR — RAP Tried to send data whose size is over the system data upper limit.

016-712 ERROR — RAP Under PANTHER Capacity (I-Formatter).

016-713 ERROR — RAP Security Box Password Error.

016-714 ERROR — RAP Security Box is not Enabled.

016-716 ERROR — RAP TIFF Data Overflow.

016-718 ERROR — RAP Out of PCL6 Memory.

016-719 ERROR — RAP Out of PCL Memory.

016-720 ERROR — RAP PCL Command Error.

016-721 ERROR — RAP Other Error.

016-722 ERROR — RAP Job Cancel by Staple Position NG.

016-723 ERROR — RAP Job Cancel by Punch Position NG.

016-724 ERROR — RAP Complex Position Error of Staple and Punch.

016-726 ERROR — RAP PDL Auto Switch Fail.

016-728 ERROR — RAP Unsupported TIFF Data.

016-729 ERROR — RAP TIFF Data Size too Big.

016-730 ERROR — RAP Unsupported ART Command.

016-731 ERROR — RAP Invalid TIFF Data.

016-732 ERROR — RAP Form Not Registered.

016-733 ERROR — RAP Destination Address Resolution Error.

016-734 ERROR — RAP Simple Transmission report invocation error.

016-735 ERROR — RAP Updating Job Template.

016-736 ERROR — RAP Remote directory lock error. Lock directory creation failed.

016-737 ERROR — RAP Remote lock directory remove error.

016-738 ERROR — RAP PS Booklet Print Output Paper Size is illegal.

016-739 ERROR — RAP Mismatch between PS Booklet Doc and Output Paper.

016-740 ERROR — RAP PS Booklet Output Tray is incorrect.

016-746 ERROR — RAP Unsupported PDF File.

016-748 ERROR — RAP HD Full.

016-749 ERROR — RAP JCL Syntax Error.

016-751 ERROR — RAP PDF Error.

016-752 ERROR — RAP PDF Short of Memory.

016-753 ERROR — RAP PDF Password Mismatched.

016-754 ERROR — RAP PDF LZW Not Installed.

016-755 ERROR — RAP PDF Print Prohibited.

016-756 ERROR — RAP Auditron-Prohibit Service.

016-757 ERROR — RAP Auditron-Invalid User.

016-758 ERROR — RAP Auditron-Disabled Function.

016-759 ERROR — RAP Auditron-Reached Limit.

016-760 ERROR — RAP PS Decompose Failure.

016-761 ERROR — RAP FIFO Empty.

016-762 ERROR — RAP Print LANG Not Installed.

016-764 ERROR — RAP SMTP Server Connect Error.

016-765 ERROR — RAP SMTP Server HD Full.

016-766 ERROR — RAP SMTP Server File System Error.

016-767 ERROR — RAP Invalid E-mail Address.

016-768 ERROR — RAP Invalid Sender Address.

016-769 ERROR — RAP SMTP Server Unsupported DSN.

016-771 ERROR — RAP Scan Data Repository ERR.

016-772 ERROR — RAP Scan Data Repository ERR.

016-773 ERROR — RAP Invalid IP Address.

016-774 ERROR — RAP HD Full-Compression Convert.

016-775 ERROR — RAP HD Full-Image Convert.

016-776 ERROR — RAP Image Convert ERR.

016-777 ERROR — RAP HD Access ERR-Image Convert.

016-778 ERROR — RAP HD Full-Scan Image Convert.

016-779 ERROR — RAP Scan Image Conversion Error.

016-780 ERROR — RAP HD Access ERR-Image Convert.

016-781 ERROR — RAP Scan Server Connect ERR.

016-782 ERROR — RAP Scan Server Login ERR.

016-783 ERROR — RAP Invalid Server Path.

016-784 ERROR — RAP Server Write ERR.

016-785 ERROR — RAP Server HD Full.

016-786 ERROR — RAP HD Full-Scan Write ERR.

016-787 ERROR — RAP Invalid Server IP ADD.

016-788 ERROR — RAP Retrieve to Browser Failed.

016-789 ERROR — RAP HD Full-Job Memory.

016-791 ERROR — RAP File Retrieve Fail.

016-792 ERROR — RAP Specified Job Not Found.

016-793 ERROR — RAP MF I/O HD Full.

016-794 ERROR — RAP Media Reader: Media No Insert.

016-795 ERROR — RAP Media Reader: Format Error.

016-796 ERROR — RAP Document insert operation error.

016-797 ERROR — RAP Media Reader: Image File Read Error.

016-798 ERROR — RAP No Trust Marking Option.

016-799 ERROR — RAP Print Instruction Fail.

016-940 ERROR — RAP With Duplex Output selected, a size difference between side 1 and side 2 was detected.

016-941 ERROR — RAP With Booklet selected, mixed-in-size/orientation pages with images were detected.

016-942 ERROR — RAP After a duplexed page was deleted, a size difference between side 1 and side 2 was detected.

016-943 ERROR — RAP After a document or divider was inserted, a size difference between side 1 and side 2 was detected.

016-944 ERROR — RAP Documents were merged, including the cover with an image, or a document with a divider.

016-945 ERROR — RAP A document unavailable for duplex print was inserted after a document available for Duplex was inserted.

016-946 ERROR — RAP A document or a divider was inserted after the cover or divider page.

016-949 ERROR — RAP The user inserted a documnet different in size/orientation from the page to be processed.

016-981 ERROR — RAP A failure in access to HDD.

016-982 ERROR — RAP HDD Access Error 2.

016-985 ERROR — RAP Data Size Over Flow (Scan to Email).

024-340 ERROR — RAP IOT-ESS Communication Failure 1.

024-341 ERROR — RAP IOT-ESS Communication Failure 2.

024-342 ERROR — RAP IOT-ESS Communication Failure 3.

024-343 ERROR — RAP IOT-ESS Communication Failure 4.

024-345 ERROR — RAP IOT-ESS Communication Failure 5.

024-346 ERROR — RAP IOT-ESS Communication Failure 6.

024-347 ERROR — RAP IOT-ESS Communication Failure 7.

024-348 ERROR — RAP IOT-ESS Communication Failure 8.

024-349 ERROR — RAP IOT-ESS Communication Failure 9.

024-350 ERROR — RAP IOT-ESS Communication Failure 10.

024-351 ERROR — RAP IOT-ESS Communication Failure 11.

024-352 ERROR — RAP IOT-ESS Communication Failure 12.

024-353 ERROR — RAP IOT-ESS Communication Failure 13.

024-354 ERROR — RAP IOT-ESS Communication Failure 14.

024-355 ERROR — RAP IOT-ESS Communication Failure 15.

024-356 ERROR — RAP IOT-ESS Communication Failure 16.

024-357 ERROR — RAP IOT-ESS Communication Failure 17.

024-358 ERROR — RAP IOT-ESS Communication Failure 18.

024-359 ERROR — RAP IOT-ESS Communication Failure 19.

024-360 ERROR — RAP IOT-ESS Initialization Failure.

024-361 ERROR — RAP Invalid IOT PaperSizeGroup Information.

024-362 ERROR — RAP Page Sync Illegal Start.

024-363 ERROR — RAP Page Sync Illegal Stop.

024-364 ERROR — RAP DMA Transfer Failure.

024-365 ERROR — RAP Overflow on the Loop Back Write.

024-366 ERROR — RAP JBIG Library Other Failure.

024-367 ERROR — RAP Decompress Other Failure.

024-368 ERROR — RAP PCI Error.

024-370 ERROR — RAP Marker Code Detect Failure.

024-371 ERROR — RAP IOT-ESS Communication Failure 21.

024-372 ERROR — RAP IOT-ESS Communication Failure 22.

024-373 ERROR — RAP IOT-ESS Communication Failure 23.

024-374 ERROR — RAP Regi Con PLL Parameter Failure.

024-375 ERROR — RAP IOT-ESS Communication Failure 24.

024-600 ERROR — RAP Billing master counter repair.

024-601 ERROR — RAP Billing backup counter #1 repair.

024-602 ERROR — RAP Billing backup counter #2 repair.

024-603 ERROR — RAP SWKey master counter repair.

024-604 ERROR — RAP SWKey backup counter #1 repair.

024-605 ERROR — RAP SWKey backup counter #2 repair.

024-606 ERROR — RAP Production Number/Serial Number Failure.

024-746 ERROR — RAP Selected Paper Tray Parameter Mismatch.

024-747 ERROR — RAP Print Instruction Failure.

024-910 ERROR — RAP Tray 1 Size Mismatch.

024-911 ERROR — RAP Tray 2 Size Mismatch.

024-912 ERROR — RAP Tray 3 Size Mismatch.

024-913 ERROR — RAP Tray 4 Size Mismatch.

024-914 ERROR — RAP Tray 6 Size Mismatch.

024-915 ERROR — RAP Tray 7 Size Mismatch.

024-917 ERROR — RAP Stacker Tray Staple Set Over Count.

024-919 ERROR — RAP Face UP Tray Close.

024-920 ERROR — RAP Face Down Tray 1 Paper FULL.

024-922 ERROR — RAP Face Down Tray 2 Paper FULL.

024-923 ERROR — RAP Operation Yellow Toner Empty.

024-924 ERROR — RAP Operation Magenta Toner Empty.

024-925 ERROR — RAP Operation Cyan Toner Empty.

024-926 ERROR — RAP Punch Dust Box Missing Set.

024-927 ERROR — RAP Offset Catch Tray Full Stack.

024-930 ERROR — RAP Stacker Tray Full (Small Size Full).

024-934 ERROR — RAP Paper type mismatch.

024-935 ERROR — RAP Tray 1 Paper Mismatch.

024-936 ERROR — RAP Tray 2 Paper Mismatch.

024-937 ERROR — RAP Tray 3 Paper Mismatch.

024-938 ERROR — RAP OHP kind Mismatch at Tray 4 (Not White Frame OHP).

024-939 ERROR — RAP Transparency type mismatch (No white border).

024-940 ERROR — RAP Folder Tray Out of Place.

024-941 ERROR — RAP Folder Tray Full Stack.

024-942 ERROR — RAP Booklet Sheets Over Count.

024-943 ERROR — RAP Booklet Low Staple.

024-945 ERROR — RAP Booklet Full Stack.

024-946 ERROR — RAP Tray 1 Not In Position.

024-947 ERROR — RAP Tray 2 Not In Position.

024-948 ERROR — RAP Tray 3 Not In Position.

024-949 ERROR — RAP Tray 4 Not In Position.

024-950 ERROR — RAP Tray 1 No Paper.

024-951 ERROR — RAP Tray 2 No Paper.

024-952 ERROR — RAP Tray 3 No Paper.

024-953 ERROR — RAP Tray 4 No Paper.

024-954 ERROR — RAP MSI No Paper.

024-955 ERROR — RAP Tray 6 No Paper.

024-956 ERROR — RAP Tray 7 No Paper.

024-957 ERROR — RAP Interposer No Paper.

024-958 ERROR — RAP MSI Size Mismatch.

024-959 ERROR — RAP Tray 1 Paper Size Mismatch.

024-960 ERROR — RAP Tray 2 Paper Size Mismatch.

024-961 ERROR — RAP Tray 3 Paper Size Mismatch.

024-962 ERROR — RAP Tray 4 Paper Size Mismatch.

024-965 ERROR — RAP ATS/APS No Paper.

024-966 ERROR — RAP ATS/APS No Destination Error.

024-967 ERROR — RAP Different Width Mix Paper Detect (Staple Job).

024-968 ERROR — RAP Stapler/Punch Batting.

024-969 ERROR — RAP Different Width Mix Punch.

024-970 ERROR — RAP Tray 6 Not In Position.

024-971 ERROR — RAP Tray 7 Not In Position.

024-972 ERROR — RAP Tray 6 Paper Size Mismatch.

024-973 ERROR — RAP Tray 7 Paper Size Mismatch.

024-974 ERROR — RAP Interposer Tray Size Mismatch.

024-975 ERROR — RAP Booklet Sheets Over Count (Not Field Attachment).

024-976 ERROR — RAP Finisher Staple Status incorrect.

024-977 ERROR — RAP Stapler Feed Ready Failure.

024-978 ERROR — RAP Booklet Stapler incorrect.

024-979 ERROR — RAP Stapler Near Empty.

024-980 ERROR — RAP Finisher Stacker Tray Full.

024-981 ERROR — RAP Finisher Top Tray Full.

024-982 ERROR — RAP Stacker Lower Safety Warning.

024-983 ERROR — RAP Booklet Tray Full.

024-984 ERROR — RAP Booklet Low Staple F.

024-985 ERROR — RAP SMH Stop Check.

024-987 ERROR — RAP Envelope Folder Tray Full.

024-988 ERROR — RAP Envelope Folder Tray Set Failure.

024-989 ERROR — RAP Booklet Low Staple R.

024-990 ERROR — RAP Punch Dust Full.

025-596 ERROR — RAP Diag HDD Failure 1.

025-597 ERROR — RAP Diag HDD Failure 2.

027-452 ERROR — RAP Duplicate IP address.

027-500 ERROR — RAP SMTP Server Address Resolution Failure.

027-501 ERROR — RAP POP Server Address Resolution Failure.

027-502 ERROR — RAP POP Authentication Failure.

027-700 ERROR — RAP Media Failure.

027-701 ERROR — RAP Media Not Found.

027-702 ERROR — RAP Media Data Not Found / Not Supported.

027-703 ERROR — RAP Media Reader Failure / Disconnected.

027-706 ERROR — RAP Certificate not found.

027-707 ERROR — RAP Certificate expired.

027-708 ERROR — RAP Certificate untrusted.

027-709 ERROR — RAP Certificate revoked.

027-710 ERROR — RAP S/MIME mail was disabled.

027-711 ERROR — RAP S/MIME mail sender certificate not found.

027-712 ERROR — RAP S/MIME mail sender certificate not valid.

027-713 ERROR — RAP S/MIME mail was altered.

027-714 ERROR — RAP S/MIME mail sender impersonation.

027-715 ERROR — RAP S/MIME mail certificate not supported.

027-716 ERROR — RAP No-Signed mail receipt was rejected.

027-720 ERROR — RAP Ext Srv. Host Not Found. A server specified for a remote application was not found, or DNS resolution was not possible.

027-721 ERROR — RAP Ext Srv. Not Found.

027-722 ERROR — RAP Ext Srv. Timeout Failure.

027-723 ERROR — RAP Ext Srv. Authentication Failure.

027-724 ERROR — RAP Ext Srv. Access Failure.

027-725 ERROR — RAP Ext Srv. Operation Failure.

027-726 ERROR — RAP Ext Srv. Unknown State.

027-727 ERROR — RAP Ext Srv. Req Invalid Parameters.

027-728 ERROR — RAP Ext Srv. Required File Exceeded.

027-737 ERROR — RAP Template Server Read Error.

027-739 ERROR — RAP Invalid Template Server Path.

027-740 ERROR — RAP Template Server Login Error.

027-741 ERROR — RAP Template Server Connect Failure.

027-742 ERROR — RAP HD File System Full.

027-743 ERROR — RAP Template Server Install Error.

027-744 ERROR — RAP Template Server ADD Error.

027-745 ERROR — RAP Template Server ADD Error.

027-746 ERROR — RAP Job Template Pool Server Not Ready.

027-751 ERROR — RAP Job Template Analysis Error.

027-752 ERROR — RAP Must User un Inputting.

027-753 ERROR — RAP Job Flow Service Request Disabled.

027-760 ERROR — RAP XJT Command Failure.

027-770 ERROR — RAP PDL Error.

027-771 ERROR — RAP DFE Disk Full.

027-796 ERROR — RAP Email Not Printed.

027-797 ERROR — RAP Invalid Output Destination.

042-313 ERROR — RAP Rear Cooling Fan Failure.

042-320 ERROR — RAP Yellow Drum Motor Drive Failure.

042-321 ERROR — RAP Magenta Drum Motor Drive Failure.

042-322 ERROR — RAP Cyan Drum Motor Drive Failure.

042-323 ERROR — RAP Black Drum Motor Drive Failure.

042-324 ERROR — RAP IBT Drive Motor Failure.

042-325 ERROR — RAP Main Motor Failure.

042-326 ERROR — RAP Belt Home Position too long.

042-327 ERROR — RAP Belt Position Failure.

042-328 ERROR — RAP Belt Edge Sensor Failure.

042-330 ERROR — RAP Fuser Exhaust Fan Failure.

042-331 ERROR — RAP Blower Motor Fan Failure.

042-600 ERROR — RAP Belt Walk Failure.

042-601 ERROR — RAP Belt Edge Learn Failure.

042-602 ERROR — RAP Belt Edge Check Failure.

042-603 ERROR — RAP Suction Filter Life End Failure.

045-310 ERROR — RAP Image Ready NG.

045-311 ERROR — RAP Controller Comm Failure.

045-312 ERROR — RAP Driver Connect Failure.

047-210 ERROR — RAP OCT Offset Failure.

047-310 ERROR — RAP MCU-Finisher Communication Failure.

061-310 ERROR — RAP Clapper 1 Failure.

061-311 ERROR — RAP Clapper 2 Failure.

061-313 ERROR — RAP SOS Long Failure Magenta.

061-315 ERROR — RAP SOS Long Failure Black.

061-317 ERROR — RAP SOS Short Failure.

061-319 ERROR — RAP SOS Short Failure Black.

061-320 ERROR — RAP Polygon Motor Failure.

061-321 ERROR — RAP ROS Motor Failure.

Источник

Добрый день! Подскажите пож. та же самая проблема. (см. ниже) файлы на флешке читаются, сам носитель живой. В чем проблема?

    
XEROX WorkCentre 3045B
17.04.2013
выдаёт ошибку 016-795,что это значит и как с этим бороться?не хочет печатать,с компьютера тоже невозможно управлять печатью
Ответ:
016-795. Причина: Ошибка произошла при считывании данных, хранящихся на носителе. Устранение: Проверьте данные, хранящиеся на носителе с помощью компьютера.

Источник

You are here: Home / error code / Xerox WorkCentre 3045 error and solving error codes

– Compatible Printer model: Xerox WorkCentre 3045
– Xerox WorkCentre 3045 Error Codes with quick guides:

  • Code: 005-121
  • Display: Paper Jam 005-121 Open ADF Cover and Clear Jam
  • Description: ADF Jam
  • Causes: • IP Board. • ADF Assembly. • ADF Cover. • ADF Separator Pad.
  • Troubleshooting Guides: 1 Is the ADF completely closed? Go to Step 2. Close ADF and go to Step 2. 2 Does the error persist? Go to Step 3. Complete. 3 Reseat P/J1, P/J6, and P/J16 on the IP Board. Does the error persist? Go to Step 4. Complete. 4 Does the ADF feed the document? Go to Step 5. Go to Step 7. 5 Check the media path. Is there debris in the media path? Remove the debris. Go to Step 6. Complete. 6 Does the error persist? Go to Step 7. Complete. 7 Clean the ADF feed rollers. Do the feed rollers rotate smoothly? Go to Step 8. Replace the ADF. 8 Replace the IP Board. Does the error persist? Replace the ADF Cover and ADF Separator Pad. Complete.
  • Code: 005-301
  • Display: Cover Open 005-301 Remove paper then Close ADF Cover
  • Description: ADF Cover Open
  • Causes: • IP Board. • ADF Assembly.
  • Troubleshooting Guides: 1 Is the ADF Cover completely closed? Go to Step 3. Close the ADF cover and go to Step 2. 2 Does the error persist? Go to Step 3. Complete. 3 Is the ADF Cover damaged? Replace the ADF Cover. Go to Step 4. Go to Step 5. 4 Does the error persist? Go to Step 5. Complete. 5 Reseat P/J1, P/J6, and P/J16 on the IP Board. Does the error persist? Go to Step 6. Complete. 6 Replace the ADF. Does the error persist? Replace the IP Board. Complete.
  • Code: 010-397
  • Display: 010-397 Code:xxxxxxxx Restart Printer
  • Description: Fuser Error
  • Causes: • Fuser. • MCU Board.
  • Troubleshooting Guides: 1 Reseat the Fuser and cycle system power. Does the error persist? Go to Step 2. Complete. 2 Check these connections • MCU Board P/J18 and P/J20. • LVPS P/J201. Are the connectors secure? Go to Step 3. Secure the connectors. 3 Check the Fuser harness. 1. Remove the Fuser. 2. Disconnect P/J18 and P/J20 from the MCU Board and P/J201 from the LVPS. Is the harness damaged? Repair the harness. Go to Step 4. 4 Replace the Fuser. Does the error persist? Replace the MCU Board. Complete.
  • Code: 016-315
  • Display: 016-315 System Restart Printer
  • Description: IP ROM Check (Main) Fail
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.
  • Code: 016-317
  • Display: 016-317 Restart Printer Contact Support If Message Returns
  • Description: IP ROM Check (Main) Fail
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.
  • Code: 016-372
  • Display: 016-372 System Restart Printer Contact Support If Message Returns
  • Description: Fax Memory Allocation Error
  • Causes: • IP Board. • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.
  • Code: 016-501
  • Display: Write Flash Error 016-501 System Contact Support If Message Returns
  • Description: Write Flash Error
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.
  • Code: 016-502
  • Display: Write Flash Error 016-502 System Contact Support If Message Returns
  • Description: Verify Flash Error
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.
  • Code: 016-503, 016-504, 016-506, 016-507
  • Display: SMTP Error 016-50X Scan Job Failure
  • Description: E-mail Error
  • Causes: • IP Board. • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete
  • Code: 016-718
  • Display: Memory Full 016-718 Printer Job too Large
  • Description: Out of Memory
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Check the memory. Print the System Settings page to determine available memory. Is the print job too large? Divide the print job to fit installed memory. Go to Step 2. 2 Reseat all IP Board connections. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 016-719
  • Display: Decode Error 016-719 Printer Job Failure
  • Description: Decode Error
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete
  • Code: 016-720
  • Display: PDL Request 016-720 Printer Data Violation
  • Description: PDL Error
  • Causes: • IP Board. • MCU Board.
  • Troubleshooting Guides: 1 Check the print driver version. Is the driver current and correct? Go to Step 2. Install the latest print driver. 2 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Xerox WorkCentre 3045 error and solving error codes

Solve Xerox WorkCentre 3045 Error codes

  • Code: 016-744
  • Display: Format Error 016-744 System Invalid Data
  • Description: Checksum Error
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance Complete.
  • Code: 016-745
  • Display: Format Error 016-745 System Invalid Data
  • Description: Header Error
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance Complete.
  • Code: 016-749
  • Display: PJL Request 016-749 Printer Data Violation
  • Description: PJL Request Error
  • Causes: • IP Board. • MCU Board.
  • Troubleshooting Guides: 1 Check the print driver version. Is the driver current and correct? Go to Step 2. Install the latest print driver. 2 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 016-764
  • Display: Connect Fail 016-764 Scan Job Failure
  • Description: Can not connect to mail server for sending mail out.
  • Causes: • IP Board. • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete
  • Code: 016-766
  • Display: SMTP Error 016-766 Scan Job Failure
  • Description: Can not transferring completely.
  • Causes: • IP Board. • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete
  • Code: 016-767
  • Display: Address Error 016-767 Scan Job Failure
  • Description: Recipient address is invalid.}
  • Causes: • IP Board. • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 016-791
  • Display: USB Memory was removed. 016-791 System Job Failure
  • Description: USB Memory Removal Error
  • Causes: • Front USB Board. • IP Board. • MCU Board.
  • Troubleshooting Guides: 1 Reseat the Front USB Board connection. Does the error persist? Go to Step 2. Complete. 2 Replace the Front USB Board. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 016-795
  • Display: File Format Error 016-795 Printer Job Failure
  • Description: File Format Error
  • Causes: • Front USB Board. • IP Board. • MCU Board.
  • Troubleshooting Guides: 1 Reseat the Front USB Board connection. Does the error persist? Go to Step 2. Complete. 2 Replace the Front USB Board. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 016-797
  • Display: File Read Error 016-797 Printer Job Failure
  • Description: File Read Error
  • Causes: • Front USB Board. • IP Board. • MCU Board.
  • Troubleshooting Guides: 1 Reseat the Front USB Board connection. Does the error persist? Go to Step 2. Complete. 2 Replace the Front USB Board. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 016-920
  • Display: Wireless Error 016-920 System Setup Fail
  • Description: Wireless Setting Error Timeout Error
  • Causes: • WiFi Bracket Assy. • IP Board. • MCU Board.
  • Troubleshooting Guides: 1 Reseat the WiFi Bracket connection. Does the error persist? Go to Step 2. Complete. 2 Replace the WiFI Bracket Assy. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 016-930, 016-931
  • Display: USB Host Error 016-930 System Unsupported Device Remove from USB Port
  • Description: USB Host Error
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 016-981
  • Display: Collate Full 016-981 Printer Job too Large
  • Description: Collate Full
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 016-985
  • Display: Mail Size Limits 016-985 Scan Job Failure
  • Description: Mail Size Limits Error
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete
  • Code: 017-970
  • Display: Memory Full 017-970 Scan Job Failure
  • Description: Out of Memory
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete
  • Code: 017-980
  • Display: Report error 017-980 System Job Failure
  • Description: Fax Report job fails to report file.
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete
  • Code: 017-981
  • Display: Report error 017-981 System Job Failure
  • Description: Report File Error
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete
  • Code: 017-988
  • Display: PCScan Time Out 017-988 Scan Job Failure
  • Description: PCScan Time Out
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 018-338
  • Display: 018-338 System Restart Printer Contact Support If Message Returns
  • Description: Wireless Error
  • Causes: • WiFi Bracket Assy. • IP Board. • MCU Board.
  • Troubleshooting Guides: 1 Reseat the WiFi Bracket connection. Does the error persist? Go to Step 2. Complete. 2 Replace the WiFI Bracket Assy. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete
  • Code: 024-340
  • Display: 024-340 Code:xxxxxxxx Restart Printer
  • Description: MCU Firmware Error
  • Causes: • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connections on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete
  • Code: 024-360
  • Display: 024-360 System Restart Printer Contact Support If Message Returns
  • Description: Download Error
  • Causes: • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connections on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 024-371
  • Display: 024-371 System Restart Printer Contact Support If Message Return
  • Description: MCU Comm. Error
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 024-958
  • Display: Paper Size Mismatch 024-958 Printer Load Paper then Press P AAAAA (or BBBBB)
  • Description: Paper Size Mismatch
  • Causes: • Registration Sensor. • Regi Sensor Harness. • MCU Board.
  • Troubleshooting Guides: 1 Check connectors P/J23 and P/J230 between the MCU Board and the Registration Sensor. Are the connections secure? Go to Step 2. Secure the connectors. 2 Does the error persist? Go to Step 3. Complete. 3 Disconnect P/J23 and P/J230. Check harness continuity. Is the harness damaged? Repair the harness. Go to Step 4. 4 Disconnect the MCU Board P/J23. Is the voltage across ground and J23-1 +3.3 VDC? Replace the Registration Sensor. Replace the MCU Board.
  • Code: 024-963
  • Display: No Suitable Paper 024-963 Printer Load Paper
  • Description: No Suitable Paper
  • Causes: • Registration Sensor. • Regi Sensor Harness. • MCU Board.
  • Troubleshooting Guides: 1 Check connectors P/J23 and P/J230 between the MCU Board and the Registration Sensor. Are the connections secure? Go to Step 2. Secure the connectors. 2 Does the error persist? Go to Step 3. Complete. 3 Disconnect P/J23 and P/J230. Check harness continuity. Is the harness damaged? Repair the harness. Go to Step 4. 4 Replace the IP Board. Does the error persist? Go to Step 5. Complete. 5 Disconnect the MCU Board P/J23. Is the voltage across ground and J23-1 +3.3 VDC? Replace the Registration Sensor. Replace the MCU Board.
  • Code: 026-720
  • Display: USB Memory Full 026-720 Scan Job Failure
  • Description: USB Memory Full
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 026-721
  • Display: File Write Error 026-721 Scan Job Failure
  • Description: USB Memory Write Error
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 026-722
  • Display: Write Protect 026-722 Scan Job Failure
  • Description: USB Memory Write Protect Error
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 026-723
  • Display: File Path Limit 026-723 Scan Job Failure
  • Description: File Path Limit Error
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 026-750, 026-751, 026-752
  • Display: Communication Fail 026-75X Scan Job Failure
  • Description: Scan Communication Fail
  • Causes: • IP Board. • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 031-521
  • Display: SMB Error 031-521 Scan Login Error
  • Description: SMB Login Failed
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 031-526
  • Display: SMB Error 031-536 Scan Name Resolve Error
  • Description: SMB Name Resolve
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 031-529
  • Display: SMB Error 031-536 Scan Name Resolve Error
  • Description: SMB Login Failed
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete
  • Code: 031-530
  • Display: SMB Error 031-530 Scan SMB Path Error
  • Description: SMB Error
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 031-533
  • Display: 031-533 Scan File Make Error
  • Description: SMB Error
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 031-534
  • Display: SMB Error 031-534 Scan Folder Make Error
  • Description: SMB Error
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 031-535
  • Display: SMB Error 031-535 Scan Delete File Error
  • Description: SMB Error
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 031-536
  • Display: SMB Error 031-536 Scan Delete Folder Error
  • Description: SMB Error
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 031-537
  • Display: SMB Error 031-537 Scan Disk Full Error
  • Description: SMB Error
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 031-555
  • Display: SMB Error 031-555 Scan Write Error
  • Description: SMB Error
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 031-556
  • Display: SMB Error 031-556 Scan Write Error
  • Description: SMB Error
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 031-557
  • Display: SMB Error 031-557 Scan File Duplication
  • Description: SMB Error
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 031-558
  • Display: SMB Error 031-558 Scan Connect Error
  • Description: SMB Error
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 031-571, 031-578
  • Display: FTP Error 031-57X Scan Login Failed
  • Description: FTP Connection Error
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 031-574
  • Display: FTP Error 031-574 Scan Name Resolve Error
  • Description: FTP Error
  • Causes: • IP Board. • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 031-575
  • Display: FTP Error 031-575 Scan Server Address Error
  • Description: FTP Error
  • Causes: • IP Board. • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 031-576
  • Display: FTP Error 031-576 Scan Server Not Found
  • Description: FTP Error
  • Causes: • IP Board. • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 031-578
  • Display: FTP Error 031-579 Scan FTP Path Error
  • Description: FTP Login Error
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 031-579
  • Display: FTP Error 031-579 Scan FTP Path Error
  • Description: FTP Error
  • Causes: • IP Board. • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 031-582
  • Display: FTP Error 031-582 Scan File Make Error
  • Description: FTP Error
  • Causes: • IP Board. • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 031-584
  • Display: FTP Error 031-584 Scan Connect Error
  • Description: FTP Error
  • Causes: • IP Board. • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 031-585
  • Display: FTP Error 031-585 Scan DEL Command Error
  • Description: FTP Error
  • Causes: • IP Board. • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 031-587
  • Display: FTP Error 031-587 Scan RMD Command Error
  • Description: FTP Error
  • Causes: • IP Board. • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 031-588
  • Display: FTP Error 031-588 Scan Write Error
  • Description: FTP Error
  • Causes: • IP Board. • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 031-589
  • Display: FTP Error 031-589 Scan Disk Full Error
  • Description: FTP Error
  • Causes: • IP Board. • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 031-594
  • Display: FTP Error 031-594 Scan TYPE Command Error
  • Description: FTP Error
  • Causes: • IP Board. • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 031-598
  • Display: FTP Error 031-598 Scan APPE Command Error
  • Description: FTP Error
  • Causes: • IP Board. • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 033-503
  • Display: Memory Full 033-503 Fax Job Failure
  • Description: Out of Memory
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 033-513
  • Display: Memory Full 033-513 Fax Job Failure
  • Description: Communication Error
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 033-787
  • Display: Memory Full 033-787 Fax Job Failure
  • Description: Fax Job Failure
  • Causes: • IP Board. • MCU Board. • Fax Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the fax Board, IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the Fax Board. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 033-788
  • Display: Memory Full 033-788 Fax Job Failure
  • Description: Memory Full
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 034-700
  • Display: Busy 034-700 Fax Job Failure
  • Description: Fax Busy Error
  • Causes: • IP Board. • MCU Board. • Fax Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the fax Board, IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the Fax Board. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 034-701
  • Display: No Dial Tone 034-701 Fax Job Failure
  • Description: No Dial Tone
  • Causes: • IP Board. • MCU Board. • Fax Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the fax Board, IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the Fax Board. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 034-702 … 034-711
  • Display: Communication Fail 034-7xx Fax Job Failure
  • Description: Communication Errors • 034-702: Communication Error (No answer error is detected) • 034-703: Communication Error (Can’t make directory) • 034-704: Communication Error (FTP delete command error is detected) • 034-705: Communication Error (TX communication error is detected) • 034-707: Communication Error (FTP RMD command error is detected) • 034-708: Communication Error (Data can not be written onto FTP) • 034-709: Communication Error (FTP storage full) • 034- 710: Communication Error (FTP type command error is detected) • 034-711: Communication Error (FTP APPEND command error is detected)
  • Causes: • IP Board. • MCU Board. • Fax Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the fax Board, IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the Fax Board. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 034-712 … 034-727
  • Display: Communication Fail 034-7xx Fax Job Failure
  • Description: Fax transmission errors
  • Causes: • IP Board. • MCU Board. • Fax Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the fax Board, IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the Fax Board. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 034-750 … 034-768
  • Display: Communication Fail 034-7xx Fax Job Failure
  • Description: RX Communication Errors
  • Causes: • IP Board. • MCU Board. • Fax Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the fax Board, IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the Fax Board. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 041-340
  • Display: 041-340 Code:xxxxxxxx Restart Printer
  • Description: MCU NVRAM Error
  • Causes: • MCU Board.
  • Troubleshooting Guides: 1 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 061-370
  • Display: 061-370 Printer Code:xxxxxxxx Restart Printer
  • Description: LPH Failure
  • Causes: • Cable FFC. • IP Board. (3010/3040) • IP Board. (3045) • Harness Assy MC LP. • MCU Board.
  • Troubleshooting Guides: 1 Check connections between the IP Board and xerographics assembly. Are the connectors secure? Go to Step 2. Secure the connectors. 2 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 062-321
  • Display: 062-321 System Restart Printer
  • Description: Carriage Motor Error
  • Causes: • Scanner Assy. • MCU Board.
  • Troubleshooting Guides: 1 Reseat the Scanner connectors on the IP Board and cycle system power. Does the error persist? Replace the Scanner. Complete.
  • Code: 062-790
  • Display: Confirm 062-790 Deleted by Limit
  • Description: Copy Limit
  • Causes: • Scanner Assy. • MCU Board.
  • Troubleshooting Guides: 1 Cycle system power. Does the error persist? Go to Step 2. Complete. 2 Reseat the Scanner connectors on the IP Board and cycle system power. Does the error persist? Replace the Scanner. Complete.
  • Code: 075-100
  • Display: Paper Jam 075-100 Printer Jam at Feed
  • Description: Misfeed Jam
  • Causes: • Feed Solenoid. • Registration Sensor. • Main Drive Motor. • MCU Board.
  • Troubleshooting Guides: 1 Test the Registration Sensor. Does the Registration Sensor function correctly? Go to Step 2. Replace the Registration Sensor. 2 Test the Main Drive Motor. Does the motor function correctly? Go to Step 3. Replace the Main Drive Motor.. 3 Test the Feed Solenoid. Does the Feed Solenoid function correctly? Go to Step 4. Replace the Feed Solenoid. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 075-921
  • Display: 075-921 Printer Insert Output to Tray
  • Description: Waiting for OK to be pressed after setting side 2 for manual duplex print.
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 077-100
  • Display: Paper Jam 077-100 Printer Jam at Feed
  • Description: Reg On Early Jam
  • Causes: • Registration Sensor. • MCU Board.
  • Troubleshooting Guides: 1 Test the Registration Sensor. Does the Registration Sensor function correctly? Go to Step 2. Replace the Registration Sensor. 2 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 077-104
  • Display: Paper Jam 077-104 Printer Jam at Exit
  • Description: Reg Off Jam
  • Causes: • Registration Sensor. • Main Drive Motor. • MCU Board.
  • Troubleshooting Guides: 1 Test the Registration Sensor. Does the Registration Sensor function correctly? Go to Step 2. Replace the Registration Sensor. 2 Test the Main Drive Motor. Does the motor function correctly? Go to Step 3. Replace the Main Drive Motor.. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete
  • Code: 077-106
  • Display: Paper Jam 077-106 Printer Jam at Exit
  • Description: Exit On Jam
  • Causes: • Registration Sensor. • Main Drive Motor. • MCU Board.
  • Troubleshooting Guides: 1 Test the Registration Sensor. Does the Registration Sensor function correctly? Go to Step 2. Replace the Registration Sensor. 2 Test the Main Drive Motor. Does the motor function correctly? Go to Step 3. Replace the Main Drive Motor.. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 077-108
  • Display: Paper Jam 077-108 Printer Jam at Exit
  • Description: Exit Off Early Jam
  • Causes: • Fuser. • MCU Board.
  • Troubleshooting Guides: 1 Check P/J18 on the MCU Board. Is P/J18 connected securely. Go to Step 2. Secure P/J18. 2 Replace the Fuser. Does the error persist? Replace the MCU Board. Complete.
  • Code: 077-109
  • Display: Paper Jam 077-109 Printer Jam at Exit
  • Description: Exit Off Jam
  • Causes: • Fuser. • MCU Board.
  • Troubleshooting Guides: 1 Check P/J18 on the MCU Board. Is P/J18 connected securely. Go to Step 2. Secure P/J18. 2 Replace the Fuser. Does the error persist? Replace the MCU Board. Complete.
  • Code: 077-304
  • Display: Close Rear Cover 077-304 Printer Rear Cover is Open
  • Description: Rear Door Open
  • Causes: • Rear Door. • Interlock Switch. • LVPS. • MCU Board.
  • Troubleshooting Guides: 1 Visually inspect the Rear Door for actuator damage. Is the Rear Door damaged? Replace the Rear Door. Go Step 2. 2 Test the Rear Door Interlock Switch. Does the switch function correctly? Go to Step 3. Replace the switch. 3 Replace the LVPS. Does the error persist? Replace the MCU Board. Complete.
  • Code: 077-900
  • Display: Paper Jam Remain at Exit 077-900 Printer Open Rear Cover Remove Paper
  • Description: Exit Jam
  • Causes: • Registration Sensor. • MCU Board.
  • Troubleshooting Guides: 1 Test the Registration Sensor. Does the Registration Sensor function correctly? Go to Step 2. Replace the Registration Sensor. 2 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 077-901
  • Display: Paper Jam Remain at Reg 077-901 Printer Open Rear Cover Remove Paper
  • Description: Remain Registration Jam
  • Causes: • Registration Sensor. • MCU Board.
  • Troubleshooting Guides: 1 Test the Registration Sensor. Does the Registration Sensor function correctly? Go to Step 2. Replace the Registration Sensor. 2 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 091-402
  • Display: 091-402 Printer Contact Support If Message Returns
  • Description: Xero Life Warning
  • Causes: • MCU Board.
  • Troubleshooting Guides: 1 Turn the printer off and then on. Does the error persist? Replace the MCU Board. Complete. 2 Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 092-651
  • Display: 092-651 Code:xxxxxxxx Restart Printer
  • Description: ADC Sensor Error
  • Causes: • MCU Board.
  • Troubleshooting Guides: 1 Check connections between the MCU Board and xerographics assembly. Are the connnections secure? Go to Step 2. Secure the connections. 2 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 092-661
  • Display: 092-661 Code:xxxxxxxx Restart Printer
  • Description: ENV Sensor Error
  • Causes: • MCU Board.
  • Troubleshooting Guides: 1 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 093-426
  • Display: Ready to Print 093-42X Printer Cartridge is Close to Life
  • Description: Toner Cartridge Near end of Life
  • Causes: • Toner Cartridge. • MCU Board.
  • Troubleshooting Guides: 1 Reseat the Toner Cartridge. Does the error persist? Go to Step 2. Complete. 2 Check P/J21 on the MCU Board. Is the connector secure? Go to Step 4. Secure P/J21. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 093-926
  • Display: CRUM ID 093-926 Reseat Cartridge
  • Description: Toner Cartridge CRUM ID Error
  • Causes: • Toner Cartridge. • MCU Board.
  • Troubleshooting Guides: 1 Reseat the Toner Cartridge. Does the error persist? Go to Step 2. Complete. 2 Check P/J21 on the MCU Board. Is the connector secure? Go to Step 4. Secure P/J21. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 093-933
  • Display: Replace Cart. 093-93X Printer Replace Cartridge
  • Description: Toner Cartridge Empty
  • Causes: • Toner Cartridge. • MCU Board.
  • Troubleshooting Guides: 1 Reseat the Toner Cartridge. Does the error persist? Go to Step 2. Complete. 2 Check P/J21 on the MCU Board. Is the connector secure? Go to Step 4. Secure P/J21. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 093-974
  • Display: Insert Print Cart 093-974 Printer Insert Toner Cartridge
  • Description: Insert Print Cartridge
  • Causes: • Toner Cartridge. • MCU Board.
  • Troubleshooting Guides: 1 Reseat the Toner Cartridge. Does the error persist? Go to Step 2. Complete. 2 Check P/J21 on the MCU Board. Is the connector secure? Go to Step 4. Secure P/J21. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 116-210
  • Display: 116-210 System Restart Printer Contact Support If Message Returns
  • Description: System USB Port Error
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 116-314
  • Display: 116-314 System Restart Printer Contact Support If Message Returns
  • Description: MAC Address Error
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 116-325
  • Display: 116-325 System Restart Printer Contact Support If Message Return
  • Description: Checksum Error
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 116-326
  • Display: 116-326 System Restart Printer Contact Support If Message Returns
  • Description: NVRAM Error
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.
  • Code: 116-335
  • Display: 116-335 System Restart Printer Contact Support If Message Returns
  • Description: Checksum Error (Network)Error
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 116-355
  • Display: 116-355 System Restart Printer Contact Support If Message Return
  • Description: Network Fatal Error
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 116-395
  • Display: 116-395 System Restart Printer Contact Support If Message Returns
  • Description:
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete
  • Code: 117-331 … 117-366
  • Display: 117-xxx System Restart Printer Contact Support If Message Return
  • Description: System Restart
  • Causes: • IP Board. (3010/3040) • IP Board. (3045)
  • Troubleshooting Guides: 1 Check the connectors on the IP Board. Are the connections secure? Go to Step 2. Securely reconnect the connectors, then go to Step 2. 2 Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Complete.
  • Code: 124-333
  • Display: 124-333 Printer Restart Printer
  • Description: ASIC Failure
  • Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 134-211
  • Display: 134-211 System Restart Printer Contact Support If Message Returns
  • Description: Modem Error
  • Causes: • IP Board. • MCU Board. • Fax Board.
  • Troubleshooting Guides: 1 Reseat all connectors on the fax Board, IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the Fax Board. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
  • Code: 191-310
  • Display: 191-310 Restart Printer Contact Support If Message Returns
  • Description: Xero Life Over
  • Causes: • MCU Board.
  • Troubleshooting Guides: 1 Turn the printer off and then on. Does the error persist? Replace the MCU Board. Complete. 2 Does the error persist? Contact your designated field support for assistance. Complete.


– Get more error code list with quick guide to fix printer product, click here


– About get help with reseting Epson inkpad or others, click here

– Get more information about Epson XP 15000 troubleshooting, click here

Xerox printer reset software introduction:

Notes before resetting Xerox printer:

– Identify accurate version, serial and crum of Xerox printer.
– How to get Xerox printer model info: Click Here
– Before you continue with the reprogramming of the firmware, please make sure that the device is installed on your computer.
– It is very important that under no circumstances should you remove the chip from the cartridge while reprogramming the firmware. After you have succesfully reprogrammed the printer, remove the chip from the cartridge and store it somewhere safely (the chip – a key). In all cartridges which you are going to use in the printer, the chip has to be either removed or sealed. If you have accidently inserted a new cartridge without removing the chip, the device will be blocked. In order to unblock it, you can use the stored chip as a key which help you to unblock the printer.
– And make sure that any other devices (except mouse and keyboard), which are connected to your computer via USB or LPT ports are disconnected. It’s preferable that the computer is connected to the “UPS” (uninterruptible power source) device, because if during the reprogramming process the electricity source has any interruptions, then the reprogramming will be carried out with an error, which makes the device unable to work.
– This firmware will be installed directly to your printer. Before opening firmare link make sure that printer is turned on and connected to your computer and printer drivers are installed correctly.
Be aware that with the reprogramming of the firmware the manufacturer’s warranty goes lost!!

How To Run Firmware Fix Xerox printer

1. Connect the printer to the computer and turn it on.
2. Wait until the printer is ready for work.
3. Drag and drop *.hd to usbprns2.exe file.

Run Firmware Fix Xerox B205

4. The reprogramming process starts automatically.
5. Wait until the printer reprograms (10-20 minute) and restarts.
6. After that the reprogramming process is finished, restart the printer.
– Fix Xerox B205 Toner Empty Error, click here

Contact us to get support with Xerox WorkCentre 3045 Error case

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Or click here to get more ways.

Источник

Современные копировальные аппараты Xerox отличаются качество, надежностью и «быстрым» стартом. Также у них существует множество особенностей, которые отличают их от принтеров других производителей. Например, используется тефлоновый вал, а не термопленка.

Однако избегать различных поломок и ошибок пока не удается ни одному устройству. К самым частым неисправностям у принтеров Xerox относятся: залипание или повреждение датчика бумаги, повреждение роликов подачи, часто требуется перепрошивка программного обеспечения.

Если у вас возникнут вопросы насчет того, как исправить код ошибки копировального аппарата Xerox, то вы можете обратиться к специалистам нашего сервисного центра.

Основные коды ошибок копировальных аппаратов Xerox и способы их устранения:

  • Коды ошибок Xerox 1012, 1012(RE)
  • Коды ошибок Xerox 1020
  • Коды ошибок Xerox 1025
  • Коды ошибок Xerox 1035
  • Коды ошибок Xerox 1038
  • Коды ошибок Xerox 2830
  • Коды ошибок Xerox 5011, 5012, 5014
  • Коды ошибок Xerox 5016, 5017, 5316, 5317
  • Коды ошибок Xerox 5018, 5028
  • Коды ошибок Xerox 5312, 5313, 5314
  • Коды ошибок Xerox 5318, 5320, 5322
  • Коды ошибок Xerox 5328
  • Коды ошибок Xerox 5330
  • Коды ошибок Xerox 5340, 5343
  • Коды ошибок Xerox 5345
  • Коды ошибок Xerox 5350, 5352
  • Коды ошибок Xerox 5355
  • Коды ошибок Xerox 5622
  • Коды ошибок Xerox XC520, 540, 560, 580

Xerox 1012, 1012(RE)

Код ошибки Описание
E1 Jam between paper feed and fuser
E3 Jam in fuser
E5 Clam shell open
E6 Paper feed section cover is open
J1 Toner cartridge near empty
J3 Drum cartridge not seated properly
J7 Waste toner full (replace drum cartridge)
L6 Key counter out
L8 Exposure area overheat
U1 No clock pulse (drive problem)
U2 Scan problem
U3 Lens/mirror problem (RE model only)
U4 Heat problem
U8 Exposure lamp control circuit problem
E1 Jam between paper feed and fuser
E3 Jam in fuser
E5 Clam shell open
E6 Paper feed section cover is open
J1 Toner cartridge near empty
J3 Drum cartridge not seated properly
J7 Waste toner full (replace drum cartridge)
L6 Key counter out
L8 Exposure area overheat
U1 No clock pulse (drive problem)
U2 Scan problem
U3 Lens/mirror problem (RE model only)
U4 Heat problem
U8 Exposure lamp control circuit problem

Xerox 1020

Код ошибки Описание
LL Probable bad heater lamp

Xerox 1025

Код ошибки Описание
A1 DF jam
C1 PF jam cass. 1
C2 PF jam cass. 2
C3 PF jam cass. 3
C9 Bypass jam
E1-1 Paper jam before exit switch
E1-2 Paper jam
E1-5 Paper jam
E1-6 Paper jam
E3-3 Paper jam at exit switch
E3-4 Paper jam at exit switch
E5 Front door open
F1 Collator jam
F5 Collator interlock
F8 No power to collator
F9 Collator bin home switch
J7 250 copies since toner waste was full
L5 Original cass. not present after clearing interrupt
L6 Key counter
L8 Platen glass too hot
U1 Main motor clock pulse
U2 Scan problem
U3-1 Lens problem
U4-1 Open thermistor
U4-2 Low temperature
U4-4 Temperature
U4-5 Main PWB
U6-1 Main PWB
U6-2 Main PWB
U6-3 Main board battery
U6-4 Initialization
U8 Exposure lamp

Xerox 1035

Код ошибки Описание
A9 Scanner location
C1 Paper feed — upper cassette
C2 Paper feed — lower cassette
C9 Bypass jam
E5 Clam shell is open
L6 Key counter
U1 Off/On
U2 Optics
U4 Low fuser temperature

Xerox 1038

Код ошибки Описание
A1 DF jam
C1 PF jam cass. 1
C2 PF jam cass. 2
C3 PF jam cass. 3
C9 Bypass jam
E1-1 Paper jam before exit switch
E1-2 Paper jam
E1-5 Paper jam
E1-6 Paper jam
E3-3 Paper jam at exit switch
E3-4 Paper jam at exit switch
E5 Front door open
F1 Collator jam
F5 Collator interlock
F8 No power to collator
F9 Collator bin home switch
J7 250 copies since toner waste was full
L5 Original cass. not present after clearing interrupt
L6 Key counter
L8 Platen glass too hot
U1 Main motor clock pulse
U2 Scan problem
U3-1 Lens problem
U4-1 Open thermistor
U4-2 Low temperature
U4-4 Temperature
U4-5 Main PWB
U6-1 Main PWB
U6-2 Main PWB
U6-3 Main board battery
U6-4 Initialization
U8 Exposure lamp

Xerox 2830

Код ошибки Описание
A9 Scanner location
C1 Paper feed — upper cassette
C2 Paper feed — lower cassette
C9 Bypass jam
E5 Clam shell is open
E5 Clam shell open
L6 Key counter
U1 Off/On
U2 Optics
U4 Low fuser temperature

Xerox 5011, 5012, 5014

Код ошибки Описание
C8 Bypass jam/no paper
C9 Bypass jam
E1 Jam
E3 Fuser jam
E5 Clamshell open
E6 PF section cover open
J1 Toner cartridge amost empty
J3 Copy cart (drum unit) missing/not seated right
J7 Copy cartridge has run 18,000 copies
J8 Copy cartridge. Improperly seated or possible only one of two fuses in the cartridge blew
L6 Key counter
L8 Exposure glass too hot
U1 Drive problem
U2 Scan problem
U3 Lens or mirror drive problem
U4 Fuser problem. Heat lamp, thermoswitch, SSR, thermistor
U6 Battery on main board
U8 Exposure lamp or exposure lamp circuit

Xerox 5016, 5017, 5316, 5317

Code Description
A1-1 Document feeder feed jam
A1-2 Document feeder belt jam
A2-1 Document feeder exit jam
A2-2 Duplex jam
A3 DAD interlock
A5 Duplex and DAD right side interlock
A6 Copier jams after
A9 Document feed belt drive motor
C1-3 Top cassette misfeed
C2-3 Middle cassette misfeed
C3-3 Bottom cassette misfeed
C9-3 Bypass misfeed
E1-11 to E1-14 Paper jam in machine. Did not reach exit switch soon enough
E1-6 Paper path jam
E3-31 to E3-34 Exit switch jam
E3-6 Fuser jam
E5 Front door interlock
E6 Right side interlock or TTM interlock
F1 Sorter jam
F5 Sorter interlock
F8 Sorter board to copier main board communication problem
F9 Sorter bins

Xerox 5018, 5028

Code Description
A1 Document is ADF
A1-8 Main board received reset signal
A2 ADF jams
A6, A7 ADF jams
A9 ADF jams
C1 — C4 Feed jam
C5-1 to C5-4 Jams in various areas
C5-2 Jams in various areas
C5-3 Jams in various areas
C5-4 Duplex jam
E0 Machine has reset
E1 Jam
E1-E0 Registration jam
E1-E5 Clamshell interlock
E1-E6 Right side interlock
E1-E7 Two tray interlock
E1-E8 Sorter interlock
E1-E9 Copy cartridge interlock
E2 Reset signal happened
E3 Jam
E4 Exit jam
E4-10 Exit jam
E4-5 Clamshell interlock
E4-6 Right side interlock
E4-7 Two tray interlock. Duplex interlock
E4-8 Sorter interlock
E4-9 Copy cartridge interlock
E5 Clamshell interlock
E6 Right side interlock
E7 Duplex interlock
E9 Copy cartridge interlock
F3-1 Sorter bin home switch
F3-2 Sorter cam switch
F3-3 Sorter cam switch
J1-1 Add toner
J1-2 Temporary low toner signal
J2-0 Replace copy cartridge
L2 2000 copies left on copy cartridge
L3 ADF to machine communication problem
L4 (flashing) 1000 copies left on fuser web
rr Bad EPROM on main board
U0 Main board
U2 Scan problem
U2-1 Scan home
U3-00 Cam drive problem
U3-01 Cam movement slow
U3-04 Main board to duplex communication
U3-09 Cam problem
U3-12 Jogger problem
U3-19 Cam problem
U3-21 Cam problem
U3-23 Cam problem
U3-29 Cam problem
U3-32 Cam problem
U3-34 Cam problem
U3-39 Cam problem
U3-43 Cam problem
U3-45 Cam problem
U3-49 Cam problem
U3-54 Cam problem
U3-56 Cam problem
U3-59 Cam problem
U4-1 Fuser problem. Long warm up
U4-2 Low fuser temperature after warm up
U4-3 High fuser temperature
U4-4 Open fuser thermistor
U4-6 Replace fuser web
U4-7 Thermistor signal problem
U7-1 Copy cartridge belt drive problem
U9-3 Exposure lamp problem
U9-4 Toner motor
U9-5 Problem in warm up

Xerox 5312, 5313, 5314

Код ошибки Описание
C1 Upper paper feed problem. Did not reach feed sensor
C2 Lower paper feed problem. Did not reach feed sensor
E1 Exit jam. Paper did not reach exit sensor
E3 Exit jam. Paper still on exit sensor
J1 Add toner
J3 Copy cartridge (drum unit) not installed
J7 Copy cartridge (drum unit) must be replaced
J8 Copy cartridge (drum unit) problem
L6 Problem with an accessory. Installed but not initialized
U1 Drive problem. Main motor, gear etc.
U2 Scan problem
U3 Main board dip switches wrong. Lens drive problem
U4 Fuser problem. Heat lamp, thermal switch, overheat, thermistor.
U6 EPROM error
U8 Auto exposure sensor. No exposure lamp or weak lamp

Xerox 5318, 5320, 5322

Code Description
A1-11 Original ready switch
A1-12 Feed sensor
A1-1 to A1-32 All indicate a paper path problem, etc. in the ADF
A1-21 Original ready switch and document registration sensor or both the document feed sensor and document registration sensor
A1-22 ADF registration sensor
A1-23 Original did not reach ADF registration sensor quickly enough
A1-24 ADF sensor stuck down too long
A1-25 ADF sensor actuated at the wrong time during single sheet feed
A1-26 ADF sensor not actuated quickly enough in sheet feed mode
A1-31 In reverse, ADF sensor is not actuated soon enough
A1-32 In reverse, ADF sensor is actuated too long
A2 ADF exit problems
A2-1 Original ready sensor and ADF exit switch are actuated or ADF feed in sensor and ADF exit switch are both actuated
A2-2 ADF exit switch
A2-3 ADF exit switch is not actuated on time
A3 Irregular size documents
A3-1 Wrong size original sensed in 1:1 mode
A3-2 Wrong size original sensed in the 2:1 mode
A5 ADF interlock
A5 ADF interlock
A6 ADF single sheet document reset.
A6-1 Reset original
A6-2 Reset sheet feeder
A7 Document cover interlock
A8 ADF exit interlock
C1 Tray 1 jam
C1-2 Paper feed problem in tray 1
C1-3 Paper does not reach registration
C2 Tray 2 jam
C3 Tray 3 jam
C3-1 Paper feed problem from tray 3
C3-2 Paper feed problem from tray 3
C3-3 Paper feed problem from tray 1
C6-1 Duplex paper feed problem
C6-2 Duplex and/or tray 1 paper feed problem
C6-3 Paper feed problem from tray 1
C7-1 Paper feed problem from HCF
C7-2 Paper feed problem from HCF on tray 1
C7-3 Paper feed problem from tray 1
C8 Paper stays in tray or duplex or HCF
C8-1 Paper on tray 1 feed sensor
C8-2 Paper on tray 2 feed sensor
C8-3 Paper on tray 3 feed sensor
C8-4 Paper on HCF feed sensor
C8-5 Paper in duplex section
C9 Bypass feed problem
C9-3 Paper from bypass did not reach registration sensor quickly enough
E1-10 to E1-25 Internal jam
E1-6 Paper on registration sensor
E2 Reset signal happened. Might read E-2 something else.
E3-30 to E4-14 Exit jam
E3-30 to E3-35 Exit switch actuated too long
E3-6 Exit jam
E3-6 Paper on exit switch
E4-10 to E4-14 Inverter sensor not actuated.
E4-10 to E4-45 Paper did not reach inverter switch soon enough
E4-15 Inverter sensor
E4-40 to E4-45 Duplex entry sensor
E4-6 Paper on inverter switch
E4-6 Inverter sensor
E5 Front door interlock
E6-1 Tray 1 interlock
E6-2 2 tray or duplex interlock
E6-3 HCF interlock
E7-2 Duplex inverter interlock
E7-3 Duplex interlock
E8-10 to E8-15 Paper on duplex feed sensor is not actuated soon enough
E8-6 Paper in duplex
E8-6 to E8-15 Duplex entry sensor
F1-1 Paper did not reach sorter
F1-2 Paper stayed on sorter feed sensor
F1-6 Sorter exit sensor
F3 Paper size not available for sort/stack
F5 Sorter interlock
H2-1 Communication problem between main board and duplex board
H2-2 Side guard sensor problem
H3-1 Communication problem between main board and HCF
H3-2 Upper limit sensor problem on HCF
H6-1 ADF size sensor
H6-2 ADF nudgeer sensor
H6-3 Belt drive motor does not have 24 volts. Black toner is empty, but 100 copies have been run without changing toner
J1 Black toner is empty, but 100 copies have been run without changing toner
J3 Replace copy cartridge
J3 No copy cartridge (drum unit)
J7 Copy cartrige must be replaced
J8-1 Wrong copy cartridge installed
J8-2 Copy cartridge EEPROM must be changed
L6 Auditron or other counter problem
L6 Key counter not installed
L8 Platen glass temperature is too high
L9 Communication problem between interimage erase/edge lamps and main board
U1-1 Main motor drive problem
U2-1 Scan home problem
U2-1 to U2-4 Scan home sensor
U2-2 Scan home problem or optics problem
U2-3, U2-4 Scan home problem
U3-1 Lens sensor problem
U4-1 Fuser thermistor open
U4-2 Fuser did not warm up properly
U4-3 Fuser temperature too high
U4-4 Fuser problem. Staying on too long
U4-6 High fuser temperature
U5-1 Sorter bin home switch not activated
U5-2 Sorter bin home switch stayed actuated
U5-3 Sorter bin home switch
U5-4 Sorter bin home switch
U6-1 ROM problem
U6-2 RAM problem
U6-3 Low battery
U6-4 Incorrect value in NVM. Reinitialize main board with code 20-96
U8-1 Exposure lamp problem
U8-2 Communication problem main board and exposure board
U8-3 Exposure lamp or exposure lamp board problem
U8-4 to U8-6 Problem with exposure lamp, lamp sensor, lamp board

Xerox 5328

Code Description
A1 Document in ADF
A1-8 Main board received reset signal
A2 ADF jams
A6 ADF registration jam
A7 ADF interlock
A9 Tray 1 jam
C1 Tray 2 jam
C2 Tray 3 jam
C3 Bypass feed jams
C4 Machine has reset
E1 Jam
E1-5 Clamshell interlock
E1-6 Right side interlock
E1-7 Two tray interlock, or duplex interlock
E1-8 Sorter interlock
E1-9 Copy cartridge interlock
E1 or E1-0 Registration jam
E2 Reset signal happened
E3 Jam in transfer area
E4 Exit jam
E4-0 Exit jam
E4-5 Clamshell interlock
E4-6 Right side interlock
E4-7 Two tray interlock
E4-8 Sorter interlock
E4-9 Copy cartridge interlock
E5 Clamshell interlock
E6 Right side interlock
E9 Copy cartridge interlock
F3-1 Sorter bin home switch
F3-2 Sorter cam switch
F3-3 Sorter cam switch
F5 Sorter interlock
J1-1 Add toner
J1-2 Temporary low toner signal
J2-1, J2-2 Replace copy cartridge
J5, J6 ADF to machine communications problem
L2 2000 copies left on cartridge
L3 ADF to machine communications problem
L4 (flashing) 1000 copier left on fuser web
L6 Auditron or other counter problem
LL Main board. Try simulation 1.1 to initialize
rc Wrong operation panel installed
rr Bad EPROM on main board. Try 1.1
U0 Main board
U2 Scan problem
U2-1 Scan home
U2-2 Scan home or scan encoder
U2-4 Scan home or scan dual page sensor
U2-7 Scan home
U4-1 Fuser problem. Long warm up
U4-2 Low fuser temperature after warm up
U4-3 High fuser temperature
U4-4 Open fuser thermistor
U4-6 Replace fuser web.
U4-7 Thermistor signal problem
U7-1 Copy cartridge belt drive problem
U9-3 Exposure lamp problem
U9-4 Toner motor
U9-5 Problem in warm-up

Xerox 5330

Code Description
A1-1 to A1-32 All indicate a paper path problem, etc. in the ADF.
A2 ADF exit problems
A3 Irregular size documents
A5 ADF interlock
A6 ADF single sheet document reset.
A7 Platen interlock
A8 ADF exit interlock
C1 Tray 1 jam
C2 Tray 2 jam
C3 Tray 3 jam
C6-1, C6-2 Jams related to duplex
C6-3 Registration sensor, re tray 1
C7-1, C7-2 HCF feed problems
C7-3 Tray 1 feed problem
C8 Paper stays in tray or duplex or HCF
C9 Bypass feed problem
E1-10 to E1-25 Internal jam
E1-6 Paper on registration sensor
E2 Reset signal happened. Might read E-2 something else.
E3-30 to E4-14 Exit jam
E3-6 Exit jam
E4-10 to E4-14 Inverter sensor not actuated.
E4-15 Inverter sensor
E4-40 to E4-45 Duplex entry sensor
E4-6 Inverter sensor
E5 Front door interlock
E6-1 Tray 1 interlock
E6-2 2 tray or duplex interlock
E6-3 HCF interlock
E7-2, E7-3 Duplex interlock
E8-6 to E8-15 Duplex entry sensor
F1-1 Sorter entry sensor
F1-6 Sorter exit sensor
F3 Paper size not available for sort/stack
F5 Sorter interlock
J1 Add toner
J3 Replace copy cartridge
J7 Replace copy cartridge
J8-1 Wrong copy cartridge installed
J8-2 Copy cartridge EEPROM
L6 Auditron or other counter problem
L8 Platen glass temperature is too high
L9 Communication problem between interimage erase/edge lamps and main board
U1-1 Main motor drive problem
U2-1 to U2-4 Scan home sensor
U3-1 Lens sensor
U4-1 Open fuser thermistor
U4-2 Fuser did not warm up properly
U4-3 Fuser temperature too high
U4-4 Fuser problem. Staying on too long
U4-6 High fuser temperature
U5-1 Sorter bin home switch not activated
U5-2 Sorter bin home switch stayed actuated
U5-3 Sorter bin home switch
U5-4 Sorter bin home switch
U6-1 ROM problem
U6-2 RAM problem
U6-3 Low battery
U6-4 Incorrect value in NVM. Reinitialize main board with code 20-96
U8-1 to U8-6 Problem with exposure lamp, lamp sensor, lamp board

Xerox 5340, 5343

Code Description
00-009; 030 to 033 A door was opened while paper was being fed
00-047 Paper in duplex
00-1 Auditron
00-2 Diagnostic error
00-3 Faults error
00-4 Ric error
00-5 Job manager system error
00-6 LLM interface
00-7 Standby error
00-8 Communications error
00-9 Xerographic error
01-300 Front interlock
01-310 Right upper interlock
01-315 Left upper interlock
01-320 Left lower interlock
01-325 Fuser interlock
02-910 Key counter missing
02-920 Wrong combination of accessories
03-321, 322, 326, 327 LLM to ISIL communications problems
03-328 IOT communications problem with duplex or tray 4
03-330 IOT communications problems with HCF
03-335, 03-336 LLM communications problems with edit
03-340 NVM memory
03-341, 03-347 Communications problems between IOT and sorter
03-350, 03-354 Communications problem with LLM and user interface
03-363, 03-364 Communications problem between LLM & optics
03-370, 03-373 Communications problem between LLM & DADF
03-380, 384  
03-416, 03-422 RAM memory problem
03-424, 426 NVM memory problem
03-430, 432 Billing problem
03-439 GRAIB communications problem
03-440 RIC communications problem
03-441 RIC NVM problem
03-442 Modem
03-443, 03-458 RIC problems
03-460 Serial communications processor problem
04-300 Main motor or drive problem
05-100, 05-108 DADF registration sensor
05-110 DADF exit sensor
05-115, 120 DADF jams
05-305 DADF document drive
05-310, 312 DADF document sensor
05-316 DADF registration sensor jam
05-325 DADF exit sensor
05-335, 341, 345 DADF interlock switches
06-300, 06-310 Scan problems
06-315 Scan drive
06-320A, 320B, 320C, 325 Scan problem
06-330 Lens drive
06-340 Exposure control problem
06-342 LLM CPU problem
06-344, 06-350 Exposure cvontrol problem
06-352 IOT CPU problem
07-300, 315, 330, 345 Tray faults
07-360, 07-370 HCF problems
07-375, 380A, 380B Duplex problems
08-100, 08-110 Feed problems. Lead edge of copy paper is late getting to feed sensor of tray 1
08-115, 08-162 Feed problem. Lead edge of copy paper is late getting to registration sensor
08-165 Paper jam at registration sensor
08-310, 08-370 Paper at a sensor when power is turned on
08-330 DADF nudger sensor
08-380 Registration side to side problem with home position
08-390 Nip
09-300 Copy cartridge finished (drum unit)
09-310 Add black toner Add color toner
09-320 Add color toner
09-330 Wrong copy cartridge (wrong drum unit)
09-340 Drum cartridge not installed properly
09-350 Waste toner full
100 A fault has occurred
10-100 Exit jam
10-105 Exit jam
10-110 Vertical sensor jam
10-120, 122, 125 Duplex jam
10-150, 155 Too much or not enough paper in duplex tray
10-300 Fuser thermistor
10-302 Low fuser temperature
10-304 Bad fuser temp
10-308 High fuser temperature or open thermistor
10-310 High fuser temperature
10-312 Fuser not up to temperature after energy save
10-314 Fuser problem
10-320 Fuser web finished
10-330, 335, 340 Exit switch, vertical sensor switch actuated when power is turned on
11-100, 11-116 Sorter jam
11-150, 11-176 Sorter auto stapler jam
11-310, 314, 316 Sorter interlock
11-325A, B, C, D, E, F, G Sorter index
11-352, 354, 356 Sorter auto stapler interlocks
11-365A, B, C, D, E Sorter auto stapler bin
11-370, 371, 372A, 373A, 373B, 374 Sorter auto stapler staple failure, staple home problem or tamper home problem
11-385A, 385B, 390A,B,C,D,E, 396A Sorter auto stapler staple failure, staple home problem or tamper home problem
301 Fuser web must be replaced
302 Copy cartridge (drum unit) must be replaced
501 Tray 1 must be rebuilt
502 Tray 2 must be rebuilt
503 Tray 3 must be rebuilt
504 Tray 4 must be rebuilt
505 HCF must be rebuilt
506 Bypass must be rebuilt
507 Duplex unit must be rebuilt
508 Replace black developer
509 Replace red developer
510 Replace green developer
512 Replace brown developer
513 Copy cartridge (drum unit) will need replacing soon
514 Fuser web will need replacing soon
515 DADF belt should be replaced
516 DADF feed rollers should be replaced
517 Replace exposure lamp
518 Replace suction filter
519 Replace ozone filter
520 Replace optics filter
521 Replace particle filter
522 Replace upper fuser roller
523 Replace fuser pawls
524 Replace pressure roller
525 Replace pressure roller pawls
900-905 Key operator calls

Xerox 5345

Код ошибки Описание
01-01 Frequency monitoring and zero cross problem
01-02 Interlock
01-03 AC power problem
01-04 Finisher interlock
01-05 24v problem
03-01 Optics to main board communication problem
03-02 Software reset problem
03-03 Could be punched holes in the lead edge of the original
03-04 Software problem
03-06 Low battery
03-07 NVM not initialized or is missing or defective
03-17 Communication problem between main board and finisher board
03-18 Initializes one NVM counter to agree to others
03-19 All three NVM counter to agree with others
03-20 Main board/interface board problems
03-21 Problem with RIC NVM
03-22 RIC modem problem
03-23 RIC real time clock failure.
03-25 RIC NVM problem or not initialized
03-27 NVM problem
03-28 Watchdog software problem
03-29 Microprocessor crystal not at correct frequency
03-30 No software response from finisher after 20 seconds have elapsed
06-01 Lens did not reach 1.1 position
06-02 1/2 rate scanner problem
06-03 Scan home problem
06-04 Scan home problem
06-05 Scan home problem
06-06 Scan encoder
06-07 Scan encoder
06-08 Scan drive boost
06-09 Scan encoder
06-11 Scan encoder pulse phases
06-12 Insufficient scan damping
07-01 Duplex tray not home during duplexing
07-02 Tray 2 not home when selected
07-13 Tray 2 height sensor problem
07-15 Tray 2 empty
07-16 Tray 1 door open
07-18 Tray 1 stack sensor
07-22 Tray 1 empty
07-26 Tray 1 bypass switch actuated too long
07-27 Tray 1 bypass switch deactuated too early
07-30 Paper in duplex
07-31 Paper in duplex
07-32 Duplex tray empty, when paper should be there
08-10 Paper did not reach tray 2 input tray sensor
08-11 Paper did not reach duplex input sensor
08-12 Paper did not reach tray 1
08-14 Paper did not leave tray 2 input sensor quickly enough
08-18 Trail edge did not reach tray 2 input sensor quickly enough
08-19 Trail edge did not reach tray 1 input sensor quickly enough
08-20 Paper in duplex
08-21 Paper in tray 2 input
08-22 Paper in tray 2 or duplex at wrong time
08-23 Paper at tray 1 input at wrong time
08-24 Paper in tray 1 at wrong time
08-28 Upper and lower nips problem
09-08 Low toner condition
09-12 Drum signals are out of range
09-13 Unstable drum patch readings
09-15 Patch is too dark
09-16 Patch is too light
09-17 Open toner container access cover
09-18 Low toner level
09-21 Low toner sensor disconnected
09-22 Low toner condition, even after machine has been theoretically, adding toner
10-02 Low fuser temperature
10-03 High fuser temperature
10-06 Paper did not reach out put switch
10-07 Paper stayed on output switch
10-10 Paper did not reach decurler sensor
10-11 Paper did not reach decurler sensor
10-12 Paper on decurler sensor
10-13 Paper did not reach duplex entry sensor in time
10-14 Paper did not reach duplex entry sensor in time
10-15 Paper on entry sensor at wrong time
10-17 Fuser temperature is too high and fuser relay has deactuated
12-01 Paper at finisher input sensor
12-02 Paper did not reach finisher
12-03 Paper reached finisher too soon
12-05 Paper at stapler
12-06 Paper at stapler
12-07 Paper did not reach stapler
12-08 Paper did not reach stapler
12-10 Complied motor not working properly
12-15 Eject motor problem and/or eject encoder
12-20 Stacker motor problem
12-21 Stacker interlock
12-22 Stacker bottom sensor
12-23 Stacker bottom sensor
12-24 Stacker bottom sensor senses full
12-25 Stack height sensor
12-26 Stack height sensor
12-27 Stack height sensor
12-30 Offset home sensor
12-31 Offset home sensor
12-32 OCT switch
12-35 Eject nip carriage
12-36 Eject cam interlock
12-37 Eject nip carriage open timing
12-38 Eject cam interlock
12-40 Tamper motor
12-41 Tamper home problem
12-42 Tamper home sensor
12-43 Staple load sensor
12-44 Tamper home sensor
12-45 Tamper home sensor
12-50 Low on staples
12-51 Stapler home sensor
12-52 Stapler home sensor
12-53 Eject cam interlock
33-37 Too few documents
55-01 RDH interlock switch open during use
55-04 Paper on bypass sensor
55-05 Paper at vacuum timing sensor
55-06 Paper on output sensor
55-10 No paper reached S31
55-20 Paper did not leave S31 at correct time
55-24 Set counter arm problem
55-25 Documents in input tray not detected
55-27 Lead edge did not reach S35 at correct time
55-2955-30 Trail edge did not reach S35 at correct time
55-31 S32, ADF registration sensor did not see paper at correct time
55-32 S32 did not see trail edge at correct time
55-33 S36 One too many documents
55-36 One too many documents
55-39 Hole count problem on document feeder belt
55-40 Document belt travel problem
55-41 Document belt mistracking or skewing
55-45 Paper at inverter sensor
55-47 Inverter sensor did not see paper lead edge at correct time
55-49 More than 50 sheets in input tray
55-50 Right side interlock
55-51 Left side interlock
55-55 Document on glass
93-93 NVM has to be initialized after new software installed

Xerox 5350, 5352

Code Description
00-009, 030, 031, 032, 033 A door was opened while paper was being fed
00-047 Paper in duplex
00-1 Auditron
00-2 Diagnostic error
00-3 Faults error
00-4 Ric error
00-5 Job manager system error
00-6 LLM interface
00-7 Standby error
00-8 Communications error
00-9 Xerographic error
01-300 Front interlock
01-310 Right upper interlock
01-315 Left upper interlock
01-320 Left lower interlock
01-325 Fuser interlock
02-910 Key counter missing
02-920 Wrong combination of accessories
03-321, 322, 326, 327 LLM to ISIL communications problems
03-328 IOT communications problem with duplex or tray 4
03-330 IOT communications problems with HCF
03-335, 336 LLM communications problems with edit
03-340 NVM memory
03-341-347 Communications problems between IOT and sorter
03-350-354 Communications problem with LLM and user interface
03-363, 364 Communications problem between LLM & optics
03-370-03-373 Communications problem between LLM & DADF
03-380, 384  
03-416-422 RAM memory problem
03-424, 426 NVM memory problem
03-430, 432 Billing problem
03-439 GRAIB communications problem
03-440 RIC communications problem
03-441 RIC NVM problem
03-442 Modem
03-443-458 RIC problems
03-460 Serial communications processor problem
04-300 Main motor or drive problem
05-100-108 DADF registration sensor
05-110 DADF exit sensor
05-115, 120 DADF jams
05-305 DADF document drive
05-310, 312 DADF document sensor
05-316 DADF registration sensor jam
05-325 DADF exit sensor
05-335, 341, 345 DADF interlock switches
06-300-310 Scan problems
06-315 Scan drive
06-320A, 320B, 320C, 325 Scan problem
06-330 Lens drive
06-340 Exposure control problem
06-342 LLM CPU problem
06-344-350 Exposure cvontrol problem
06-352 IOT CPU problem
07-300, 315, 330, 345 Tray faults
07-360-370 HCF problems
07-375, 380A, 380B Duplex problems
08-100-110 Feed problems. Lead edge of copy paper is late getting to feed sensor of tray 1
08-115-162 Feed problem. Lead edge of copy paper is late getting to registration sensor
08-165 Paper jam at registration sensor
08-310-370 Paper at a sensor when power is turned on
08-330 DADF nudger sensor
08-380 Registration side to side problem with home position
08-390 Nip
09-300 Copy cartridge finished (drum unit)
09-310 Add black toner Add color toner
09-320 Add color toner
09-330 Wrong copy cartridge (wrong drum unit)
09-340 Drum cartridge not installed properly
09-350 Waste toner full
100 A fault has occurred
10-100 Exit jam
10-105 Exit jam
10-110 Vertical sensor jam
10-120, 122, 125 Duplex jam
10-150, 155 Too much or not enough paper in duplex tray
10-300 Fuser thermistor
10-302 Low fuser temperature
10-304 Bad fuser temp
10-308 High fuser temperature or open thermistor
10-310 High fuser temperature
10-312 Fuser not up to temperature after energy save
10-314 Fuser problem
10-320 Fuser web finished
10-330, 335, 340 Exit switch, vertical sensor switch actuated when power is turned on
11-100-116 Sorter jam
11-150-176 Sorter auto stapler jam
11-310, 314, 316 Sorter interlock
11-325A,B,C,D,E,F,G Sorter index
11-352, 354, 356 Sorter auto stapler interlocks
11-365A,B,C,D,E Sorter auto stapler bin
11-370,371,372A,373A,373B,374 Sorter auto stapler staple failure, staple home problem or tamper home problem
11-385A,385B,390A,B,C,D,E,396A Sorter auto stapler staple failure, staple home problem or tamper home problem
301 Fuser web must be replaced
302 Copy cartridge (drum unit) must be replaced
501 Tray 1 must be rebuilt
502 Tray 2 must be rebuilt
503 Tray 3 must be rebuilt
504 Tray 4 must be rebuilt
505 HCF must be rebuilt
506 Bypass must be rebuilt
507 Duplex unit must be rebuilt
508 Replace black developer
509 Replace red developer
510 Replace green developer
512 Replace brown developer
513 Copy cartridge (drum unit) will need replacing soon
514 Fuser web will need replacing soon
515 DADF belt should be replaced
516 DADF feed rollers should be replaced
517 Replace exposure lamp
518 Replace suction filter
519 Replace ozone filter
520 Replace optics filter
521 Replace particle filter
522 Replace upper fuser roller
523 Replace fuser pawls
524 Replace pressure roller
525 Replace pressure roller pawls
900-905 Key operator calls

Xerox 5355

Код ошибки Описание
01-01 Frequency monitoring and zero cross problem
01-02 Interlock
01-03 AC power problem
01-04 Finisher interlock
01-05 24v problem
03-01 Optics to main board communication problem
03-02 Software reset problem
03-03 Could be punched holes in the lead edge of the original
03-04 Software problem
03-06 Low battery
03-07 NVM not initialized or is missing or defective
03-17 Communication problem between main board and finisher board
03-18 Initializes one NVM counter to agree to others
03-19 All three NVM counter to agree with others
03-20 Main board/interface board problems
03-21 Problem with RIC NVM
03-22 RIC modem problem
03-23 RIC real time clock failure.
03-25 RIC NVM problem or not initialized
03-27 NVM problem
03-28 Watchdog software problem
03-29 Microprocessor crystal not at correct frequency
03-30 No software response from finisher after 20 seconds have elapsed
06-01 Lens did not reach 1.1 position
06-02 1/2 rate scanner problem
06-03 Scan home problem
06-04 Scan home problem
06-05 Scan home problem
06-06 Scan encoder
06-07 Scan encoder
06-08 Scan drive boost
06-09 Scan encoder
06-11 Scan encoder pulse phases
06-12 Insufficient scan damping
07-01 Duplex tray not home during duplexing
07-02 Tray 2 not home when selected
07-13 Tray 2 height sensor problem
07-15 Tray 2 empty
07-16 Tray 1 door open
07-18 Tray 1 stack sensor
07-22 Tray 1 empty
07-26 Tray 1 bypass switch actuated too long
07-27 Tray 1 bypass switch deactuated too early
07-30 Paper in duplex
07-31 Paper in duplex
07-32 Duplex tray empty, when paper should be there
08-10 Paper did not reach tray 2 input tray sensor
08-11 Paper did not reach duplex input sensor
08-12 Paper did not reach tray 1
08-14 Paper did not leave tray 2 input sensor quickly enough
08-18 Trail edge did not reach tray 2 input sensor quickly enough
08-19 Trail edge did not reach tray 1 input sensor quickly enough
08-20 Paper in duplex
08-21 Paper in tray 2 input
08-22 Paper in tray 2 or duplex at wrong time
08-23 Paper at tray 1 input at wrong time
08-24 Paper in tray 1 at wrong time
08-28 Upper and lower nips problem
09-08 Low toner condition
09-12 Drum signals are out of range
09-13 Unstable drum patch readings
09-15 Patch is too dark
09-16 Patch is too light
09-17 Open toner container access cover
09-18 Low toner level
09-21 Low toner sensor disconnected
09-22 Low toner condition, even after machine has been theoretically, adding toner
10-02 Low fuser temperature
10-03 High fuser temperature
10-06 Paper did not reach out put switch
10-07 Paper stayed on output switch
10-10 Paper did not reach decurler sensor
10-11 Paper did not reach decurler sensor
10-12 Paper on decurler sensor
10-13 Paper did not reach duplex entry sensor in time
10-14 Paper did not reach duplex entry sensor in time
10-15 Paper on entry sensor at wrong time
10-17 Fuser temperature is too high and fuser relay has deactuated
12-01 Paper at finisher input sensor
12-02 Paper did not reach finisher
12-03 Paper reached finisher too soon
12-05 Paper at stapler
12-06 Paper at stapler
12-07 Paper did not reach stapler
12-08 Paper did not reach stapler
12-10 Complied motor not working properly
12-15 Eject motor problem and/or eject encoder
12-20 Stacker motor problem
12-21 Stacker interlock
12-22 Stacker bottom sensor
12-23 Stacker bottom sensor
12-24 Stacker bottom sensor senses full
12-25 Stack height sensor
12-26 Stack height sensor
12-27 Stack height sensor
12-30 Offset home sensor
12-31 Offset home sensor
12-32 OCT switch
12-35 Eject nip carriage
12-36 Eject cam interlock
12-37 Eject nip carriage open timing
12-38 Eject cam interlock
12-40 Tamper motor
12-41 Tamper home problem
12-42 Tamper home sensor
12-43 Staple load sensor
12-44 Tamper home sensor
12-45 Tamper home sensor
12-50 Low on staples
12-51 Stapler home sensor
12-52 Stapler home sensor
12-53 Eject cam interlock
33-37 Too few documents
55-01 rdh interlock switch open during use
55-04 Paper on bypass sensor
55-05 Paper at vacuum timing sensor
55-06 Paper on output sensor
55-10 No paper reached S31
55-20 Paper did not leave S31 at correct time
55-24 Set counter arm problem
55-25 Documents in input tray not detected
55-27 Lead edge did not reach S35 at correct time
55-2955-30 Trail edge did not reach S35 at correct time
55-31 S32, ADF registration sensor did not see paper at correct time
55-32 S32 did not see trail edge at correct time
55-33 S36 One too many documents
55-36 One too many documents
55-39 Hole count problem on document feeder belt
55-40 Document belt travel problem
55-41 Document belt mistracking or skewing
55-45 Paper at inverter sensor
55-47 Inverter sensor did not see paper lead edge at correct time
55-49 More than 50 sheets in input tray
55-50 Right side interlock
55-51 Left side interlock
55-55 Document on glass
93-93 NVM has to be initialized after new software installed

Xerox XC520, 540, 560, 580

Код ошибки Описание
H2 Fuser thermistor
H3 Fuser temperature too high. Must be reset in diagnostics
H4 Fuser temperature too low. Must be reset in diagnostics
L3 Scan problem
L4 Min motor drive problem
L8 Exposure lamp not lightning or not enough light reaching auto exposure sensor
P Paper did not feed

Xerox 5622

Code Description
A1-1 to A1-32 All indicate a paper path problem, etc. in the ADF
A2 ADF exit problems
A3 Irregular size documents
A5 ADF interlock
A6 ADF single sheet document reset
A7 Platen interlock
A8 ADF exit interlock
C1 Tray 1 jam
C2 Tray 2 jam
C3 Tray 3 jam
C6-1, C6-2 Jams related to duplex
C6-3 Registration sensor, re tray 1
C7-1, C7-2 HCF feed problems
C7-3 Tray 1 feed problem
C8 Paper stays in tray or duplex or HCF
C9 Bypass feed problem
E1-10 to E1-25 Internal jam
E1-6 Paper on registration sensor
E2 Reset signal happened. Might read E-2 something else
E3-30 to E4-14 Exit jam
E3-6 Exit jam
E4-10 to E4-14 Inverter sensor not actuated
E4-15 Inverter sensor
E4-40 to E4-45 Duplex entry sensor
E4-6 Inverter sensor
E5 Front door interlock
E6-1 Tray 1 interlock
E6-2 2 tray or duplex interlock
E6-3 HCF interlock
E7-2, E7-3 Duplex interlock
E8-6 to E8-15 Duplex entry sensor
F1-1 Sorter entry sensor
F1-6 Sorter exit sensor
F3 Paper size not available for sort/stack
F5 Sorter interlock
J1 Add toner
J3 Replace copy cartridge
J7 Replace copy cartridge
J8-1 Wrong copy cartridge installed
J8-2 Copy cartridge EEPROM
L6 Auditron or other counter problem
L8 Platen glass temperature is too high
L9 Communication problem between interimage erase/edge lamps and main board
U1-1 Main motor drive problem
U2-1 to U2-4 Scan home sensor
U3-1 Lens sensor
U4-1 Open fuser thermistor
U4-2 Fuser did not warm up properly
U4-3 Fuser temperature too high
U4-4 Fuser problem. Staying on too long
U4-6 High fuser temperature
U5-1 Sorter bin home switch not activated
U5-2 Sorter bin home switch stayed actuated
U5-3, U5-4 Sorter bin home switch
U6-1 ROM problem
U6-2 RAM problem
U6-3 Low battery
U6-4 Incorrect value in NVM. Reinitialize main board with code 20-96
U8-1 to U8-6 Problem with exposure lamp, lamp sensor, lamp board
 
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